I would 10/10 recommend Nail Works. The staff was very kind. When my nails were almost done, I noticed there was a spot that needed to be touched up and I was debating on whether I should speak up. But without even asking, my nail tech, Jamie, saw and touched up my nail perfectly. It meant a lot that the nail techs pay attention to detail and seek to give the best service possible. Not only did I love my nails, they were very kind and efficient in getting my sister and I a seat, and the whole atmosphere was lovely. I cant wait to come again.

Nailworks is the best! They have every color you could imagine and Hannah and her staff are the friendliest. The massage chairs are so comfortable and it was such a pleasant and relaxing experience!

Got nails done and they started popping off three days later. Paid $150 for eyelash work that was gone in less than a week. Great people nice atmosphere but the quality of services were rather low.

Very clean. Gets very busy. Walk-ins are welcome, but appointments get priority. So call ahead! Say hello to Hannah!

I love this nail salon! It was my first time in, and the place smelled so good and was very clean. There was an entire bridal party ahead of me, and my wait still only ended up being 5 minutes. Prices are reasonable and were quoted exactly the same over the phone prior to arrival so I wasnt surprised when it came time to pay. Kelly did my full set of acrylics so beautifully and very quickly. The techs did try to upsell to me, but when I declined, they didnt push at all. Ill definitely be making Nailworks my go-to from now on!

Had a great experience didnt have to wait long either. Everyone was very personable

I have had so many issues with my nails and yesterday Vy, the nail tech did an amazing job on my pedicure and manicure. She gave me great advice on how I could grow my nails out. I had the last appointment of the day and even though they had already closed, she took her time and did a perfect job. I will continue to use Nailworks and especially Vy.

My massage was a bit rough for my pedicure. My man think I didnt get my feet done because I barely have polish on my toe nails and I got them done yesterday though.

Switched this to my regular go to place. Theyve done a great job everything, very happy with the nails I get done here

Me and my boyfriend went to get pedicures. He didn’t get color on his nails & they were already clipped so he didn’t need too much done, just wanted it to be relaxing. I got everything + color. His feet were rubbed for maybe 2 minutes & my toe nail shape is crooked on all of them. We paid $70 plus a 20% tip. Not pleased with the service or value of what we received.

They were absolutely DELIGHTFUL!!!!! Coming from Dallas in need of and emergency dip and pedi, they did an AMAZING job. Ask for Nana,Eric and Hannah. Hannah is the SWEETEST person Ive have ever met. Great bussiness!!!!

The young lady in the front was so rude. Poor customer service.

I’ve been going for a year now and I’m always floored by their over the top guest service!! Nana is my favorite technician and she does a great job giving me beautiful, thin, dip nails! Head over to NailWorks!

Hannah and her team at Nail Works are the best! They are always on top of everything as soon as you walk in the door. Such as refreshments and smiles. I will NEVER go anywhere else in Chattanooga, it took me forever to find a place that actually knows what their doing and their services are worth the price. Seen an ignorant comment that said they speak no English, well I am here to confirm they do speak English and they do understand you, they’re amazing! You get what you pay for, and it’s always the best here and trust me I went through 10 salons before finally finding Hannah and falling in love with her and her work. Some people aren’t satisfied no matter what but anyone who knows, knows this is the place you want to come! Great business, amazing staff, very clean and organized, might I add beautiful. Go on in and let them pamper you today! Love you guys more than you know 😘😘❤️❤️

This is a great place to get a mani/pedi and very clean!

Beautiful and really quick!

DO NOT GO HERE. If I could rate 0 then I would Extremely unclean. Did not sanitize any tools or surfaces between customers. I got a set of acrylics done last week and within 3 days 4 of my nails turned green and were ate up with fungus. I had to get an antibiotic and rip them of. Which obviously killed my nails. My nails won’t be the same for months. And to top it off when I went in to show the salon they said it was my fault and said I probably got water underneath them. Absolute worst experience ever.

Stopped in for pedicures with my husband, Jamie did his feet and did an awesome job (he has very large feet size 14). There was an older lady that did mine, really did not speak any English, she did a fine job but started mine 20 minutes later than my husband and finished at the same time. She did not do the massage on my legs like Jamie did for my husband. No real complaints but would have liked the same service because we were charged the same price.

Asked for a mani with dip powder. The mani was pretty much non-existent. They just removed my old gel, cut, shaped and dipped. Nasty cuticles everywhere. Paid $45 plus tip

Mindy performed excellent repair on broken nail and my wife said she wishes she lived close to us. We are here on vacation.

Friendly and prompt. Great service. They have wine. They do an amazing job. I had dipped nails and my coworker got ombre acrylic nails.

Best in downtown Chattanooga...I’m from Alabama and found this place!! Very helpful people,very friendly, my girlfriend nails are absolutely beautiful and is very proud of me right now!!! When we’re back in town we will definitely come back!!!

Great place ...always get amazing service

Got my nails done and a friend they both look horrible they are not straight and bubbles under the gel .. just terrible job won’t be back

I love Nail Works. This is my go to place! Friendly staff and quality services. Very convenient Southside location.

Hannah was amazing and was able to get me perfect nails. Ive always had short nails and did not think I could get any done, but she was able to help and did a perfect job. Everyone is friendly and very professional. I can not recommend enough.

Best pedicure I’ve ever had!! The nail technician was super precise. She got all of my cuticles pushed back and trimmed properly. It was a very relaxing experience.

My pedi was not to my liking, and I had to deal with 3 different employees to get it to my liking plus when I came in there was only one other customers I sat here for 2 1/2 hours. I was very unplesse. If you have rough feet dont go here

Loved the services, the vibe and the swiftness of the employees.

Great friendly service! & their work is just outstanding! I recommend Hannah 😉

Nice clean nail place. Comfortable for men. All of the staff here are genuinely nice people and do a great job too! Ask for Jodi or Tor and your man nails will look great! They do great on women too of course. 👍

Fawn is the best eyebrow technician in Chattanooga. Affordable, great quality, great staff. My new go to place.

Very professional, quick, thorough and I have always been pleased with the manicures and pedicures from here. The staff are all very nice and are always insistent that they will fix your nails if they chip quickly, but I’ve never had that problem.

Everyone here is amazing! I have never been disappointed with my nails and if I ever have even the slightest problem they always let me come in and fix them right away! Hannah is incredible and sweet and always my go-to! The whole family of technicians take such good care of me and anyone else I bring! MY FAV PLACE!!

Almost two years and have never had an issue! Hannah is the BOMB!! I have the best time enjoying the laughter of her staff. Its a family style environment. CLEAN, QUALITY SERVICE and REASONABLE PRICES. If I screw up one of my nails or toes, I can stop by anytime and they are happy to make it right for me. NailWorks!!

The salon was pretty. My technician was great and did a great job. My issue was at the end when I went to pay. The prices were a little high, $35 for a basic pedicure, but that was fine. I payed and tipped then was told as I was leaving that it was $8 more because I got french. That was not posted anywhere. I was very frustrated and will not recommend.

My first time to this nail place! Service was excellent, they were busy but had plenty of staff. Had a fancy pedicure and was really impressed

This place was nothing less than perfect! The inside is beautiful. The staff is so sweet and SO friendly. Ms. Hanna was an absolute angel. My nails look wonderful and anytime I am in the Chattanooga area, I will see them! I recommend this place 100%!!!

I love Nailworks!! Everyone is so nice and professional, and I receive great quality services!

Favorite place to go, always a relaxing experience

Nail Works is incredibly cute and charming. Its street parking, but we got a spot on the same block easily. The interior is warm, inviting, and CLEAN. Hannah did an amazing job. I would definitely recommend!

I have gone to NW every other week for years. This is the absolute best place in town! Every single tech slays. If Hannah can’t get it done - no one can!

I am better known in the salon as Stephanie.The salon is so cute and the staff are friendly, helpful, and professional. My nail tech, NaNa, is the absolute best!!! I am completely satisfied with my nails every time I go. Her work is impeccable. Although everyone does quality work, I only see NaNa! I recommend Nail Works to people all the time because I ALWAYS get compliments on how great my nails look and how they arent chipped, broken, or cracked, EVER. Ive heard horror stories of other peoples experiences at other salons, but then I tell them about the calm atmosphere at Nail Works and how everyone is treated like a VIP on each visit. I will not go anywhere else or allow anyone else to do my nails. Nail Works is top notch.

Love Nail Works! The best.

The atmosphere is quiet and calm. The technicians seemed pleasant. Kevin did a great job on my nails and was friendly. Ill definitely be returning.

The atmosphere and location are both great! I’m giving one star because of the man who did my nails. He was very unpleasant. He rushed through the whole manicure. Once he sat me at the drying machine he then went to the register where he ran up my ticket and brought it to me to sign (while my nails were still wet). He then stood over and watched me fill out my receipt. It was very uncomfortable to say the least. Being made to sign the ticket resulted in my nails getting messed up (obviously since they were still wet) and he then tried to touch up my nails while standing at the drying machine. It did nothing and looked terrible. Understandably I wasn’t satisfied and made him take off the nail polish to repaint. All the while he was clearly aggravated. I won’t be coming back and I wouldn’t suggest this place to anyone.

Atmosphere is really nice. And every life is super friendly.

Kenny did and amazing job on my nails. This space is very clean and urban chic. Owner was also super engaging and helpful. Also called my husband a rockstar and currently cannot get over himself. Anyway.....we found this nail salon by chance while here on vacation and will be sure to come back on our next visit! Thanks guys!!! :)

Get techs and all so loving! I love the grandma that walks around making sure everyone is doing okay. Her precious smile makes my heart feel great

Staff was wonderful! Quick service even though it was a busy Saturday and I didnt have an appointment. Nails look fantastic

Took a friend who has to have replacement surgery, to clip her toe nails..Very very happy with the care they took, the cleanliness, and prices..Will be returning

Great atmosphere! Was offered a beverage or glass of wine the moment we walked in. We felt very welcomed and had some awesome conversation with hannah. Just a really great overall experience.

Kevin is always great. He is the one that did my first full set from them. I haven’t been anywhere else since he has done my nails. He takes his time and make sure that I like my nails!

This was my first time visiting Hannah. She was very professional and funny. My nails and feet look great. I will b going back!

The place is clean and very welcoming..normally the owner has done my nails however this time “Mary”..done my pedicure and full set I gave a 2 because of the customer services she was very disengaged and very rough I asked to have an old set of nails taken off she just snatch my hands and began to work..and as far as my feet even tho it was a basic pedicure I have had much better treatment again very rough I advised I was ticklish on the bottom of my feet she still disregarded that and again grab my foot and scrub just like I hadn’t just told her I was ticklish Nd again was very rough she proceed to put nail polish on she say sit her for a moment never came back to say let me check anything I was pleased with my nails but very disappointed with the customer services..so I’m not sure if I may return or not..!!!!

Good attention to detail! Friendly folks and always a relaxing visit. No appointment needed, if you’re not in a hurry. Excellent work!

I came in to have a mani pedi done right before my wedding. I guess they forgot to put top coat on or something because my toe nails were completely messed up by the evening and my nails were chipped on my hand. I was very disappointed that my $70 went to waste. I didn’t have any time to go back in before the wedding and had to fix my nails with white out the morning of the wedding. I called the salon and they offered to fix it if I came back in but I don’t live in the area and they refused to refund me. I would not recommend this salon if you have an important event coming up.

Found this nail place on Google all I needed was One Nail repaired and it took over an hour. Establishment was very modern and clean staff was friendly but service was very very slow. Prices are extremely high as well.

DO NOT GET ACRYLICS HERE. My best friend and I went to nailworks on 1/27 and spent $88.00 for two full acrylic sets. It started off well. Everyone was friendly and it was very clean. The man that was doing my nails filed into my finger past my cuticle. After telling him it hurt TWICE, he continued to file my finger until it bled. It is now scabbed over. My friend on the other hand had two of her fingers bleed from the same thing. We continued with the acrylic manicure. I asked for an American manicure and even showed 3 pictures and its not even close. My friend asked for a mint green nail with white tips. When they were done painting you can see every brush stroke and they thought it was fine. My nails were bubbled up with the paint. I asked the man to fix it and he said theres nothing he can do. So I just let it go. We dry our nails, pay, and leave. Monday morning, TWO of my friends nails are broken off. She works at a bank so its not a strenuous job. I work in an office and my nails were popping off as I was typing on a keyboard. Today, I had THREE acrylics still attached. THREE. I called to ask for a refund because these acrylics are terrible quality and they tell me that they cant prove that I got my nails done there. I told them I could show a bank statement. The lady on the phone then proceeds to tell me that the bank statement wont show services rendered. So after an extensive conversation in person and showing Hannah (the owner/manager) my nails she says we can redo them or you can leave because Im not giving you a refund Are you serious!? This place is awful and I highly recommend going literally anywhere else.

Beautiful work!

I went to nail works because they are much closer to where I live, and Im not disappointed. I did have to wait but it was a Saturday morning and I didnt mind waiting. It was very clean and the staff was very nice.

Hannah did my nails, she did them in “coffen” shaped which did not even turn out as close as to what they are suppose to look like. They weren’t even they were crooked and she over-priced them because of the color choice. Customer service was terrible! Do not recommend.

Hannah has always offered amazing work and services with fair pricing. Clean, accommodating, and convenient. You must go here if anywhere near downtown! Absolutely the Best!

Terrible customer service from the moment I walked in the door. Ended up walking out. I was barely greeted when I walked in. I asked how long of a wait there would be and my question was glossed over while I was told to pick a color and sit. After waiting for 15 minutes I was glad to be told to have a seat in the pedicure chair. Unfortunately, after I was directed to sit there and the water was filled, I was left there to sit for 10 minutes without any additional communication. Thats when I walked out. I decided to not wait any longer with poor customer service.

I come to Hannah every time I need my nails redone. She is the best person to have to do your nails. Ive gone to her ever since I met her like 7 years ago. The best nail salon in the area. I highly recommend her!

Great experience and will definantly come back, Fawn was the best!

Highly recommend this place. They are absolutely amazing people and are very nice. Their work is perfect I never have a problem. If i do they fix it. 😊

It’s a very nice place and I love the salon overall... BUT I when I went today the nail technician seemed like he was RUSHING and barely let my cuticles sit in the solution and didn’t put them in any water to let them soften. As a result he ended up making FIVE of my fingers bleed. Also, the color I picked on the color wheel was MUCH lighter than the actual color, which he revealed was because the color wheel was made 3 years ago. So the color on my nails wasn’t at all what I wanted. The only reason I didn’t give it fewer stars was because I’ve been here before and had a great experience.. this time was just upsetting to be honest.

Visited from out of town. This salon is very nice, and the techs are great and also nice. Would go there again, for sure.

Hannah was awesome!!! Refreshing water for the wait, great customer service, great work (i got a pedi) & Did I say how awesome Hannah was, and it was her off day. 💖

I loved this place!!! So loving and kind my nails stayed on so long!!! Hannah was so nice!!! There’s nothing bad about this place sooooo amazing!!! Gorgeous design,very nice people,I loved this place!!!❤️❤️

All that glitters is not gold! Hygiene is questionable! You do not dip feet into a paraffin wax pot!!! Worst manicure I have ever had! My feet were just a pass! The massage chair was great! I will not give them a third chance!

I get my nails done regularly and have tried many salons in Chattanooga and this one is BY FAR my absolute favorite. Always willing to help and super friendly! Great quality and color selection

Mary at Nailworks did my nails & they looked great! I got a fill in and got one nail repaired and they look fantastic.

Did a wonderful job! They went above and beyond to not only get the job done, but make sure the job was done right and well! Also, the atmosphere is nice and relaxing!

This is a fabulous place ...! Hannah takes care of you like you are her family

We called for 2 Mani Pedis at the last minute and they got us right in. The prices were clear, fair, and easily communicated. The refreshments were on point! Everything you need, nothing you dont, and a friendly accommodating staff. LOVED IT! 100% will go back!

This is a very nice place and the service is great, I’ve had Ann, Nana, and Robert they were all great.

Went in for a pedicure and the nail salon was clean and friendly. They did a great job and it was very relaxing. One of the best and most thorough pedicures Ive ever had. Will go back

Super friendly and cool people!!

I needed a pedi bad. I was very happy when I left. We have found our nail salon

I love this place!!! It is now my go-to! Everyone is so friendly. The atmosphere is relaxing, yet fun and super clean every time you go in!

If you go here, I do not recommend Ryan. I was looking forward to a nice pedicure with getting my feet massaged and exfoliated, but that was not the case. He did less than half of the job Id say. Barely scrubbed anything and I even had to ask him to clean my toes nails again. He ended up not painting my toes well and left a lot of polish on my skin. I will not go back here. If I pay $35 for intensive scrubbing as they advertise, thats what I should get. Very very disappointed.

Such a Great place!!!!! I own a nail salon in New Orleans myself and am pretty picky about salon. You can’t go wrong here :)

Always a great experience!!

Great atmosphere, quick service, and very nice staff! Definitely my new nail salon!

Love this place! Beautiful salon with warm friendly professionals! Great skills with courteous staff.

My preferred nail salon in Chatt. Was attended by Nancy last time, stellar job, and most recently by Hannah. Both very professional and warm. Havent been disappointed to date as their service and attention to detail has consistantly exceeded my standards. Highly recommend.

If you have any respect for your time and have ever been at a good nail salon that provides good customer service then I would avoid this place as you will be disappointed. In addition, the arm rest/cup holders had pieces of nails all over. It appears they were doing someones nails and they failed to clean up and sanitize the area. Disgusting.

Susan was a complete doll!

Such a friendly atmosphere! Im a very reclusive person and they made me so comfortable. Be back for a pedi!

Hannahs staff is the best. Her work is incomparable. If you are in or near downtown Nailworks is the place!

I’m from out of town. I came here to get some gel nails for my wedding with my sister in law. Tor did a great job with her. Kevin, the guy who worked on me, either hates his job, was having a terrible day, or is racist. I want to give him the benefit of the doubt. He said absolutely nothing to me the whole service and even forgot part of it! He was in some sort of hurry to do someone else’s pedi. Tor had to finish my deluxe mani. 3 stars for Tor salvaging the situation.

Lovely place, great service, comfortable and clean. Just perfect!

Great service. All of the staff are friendly & respectful

Great nail salon! Beautiful and relaxing environment.

Let me tell you first hand, my husband and I are visiting chatanooga, and I had been digging around reviews for a good he before picking this place.I came straight to google reviews and felt pretty hesitant picking a place since I’m particular about how they are done.I called ahead and inquired on if they do walk ins ( which they do!) I would highly recommend parking down the street and not on the road they are located since it’s very busy.Walked in and my husband bee lined for the comfy waiting area.I got my nails and feet worked on at the same time which is a nice change from my usual.They were super gentle on my blistered toes and they did a great job making sure to use sterilized equipment.I’d come back here in a heart beat. If you are getting a mani pedi, give yourself a 2 hr window.I had to get gel removed which took a little longer.Plus they offer a complimentary beverage of soda or water.

My wife damaged her pedicure shortly - about an hour - after leaving. We went back, and even though they were closed they repaired her pedicure. Exceptional service every time.

Love this place!

I did not have an appointment but they were welcoming and helpful I went to Mary she fixed my nails and made them beautiful I plan on going back