This freight company cant keep promised delivery dates or times. Then wants to charge you extra when they dont show up. Lucky I have video cameras to prove no truck showing up.

The employees at the Chattanooga location are the most unprofessional employees and deliver the worst customer service I have ever dealt with in my life. I had a shipment coming from them, but the truck could not fit in my area. Instead of reaching back out to the company to find an alternate delivery option they sent the shipment back and stated to the company it was due to being undeliverable. I was told they would call the shipper and find a another way to make delivery, once they called back I was also going to just have them deliver the item to the closest store where I could pick up later. The employee never called me back, she just returned the shipment and never notified me.

Missed our pickup never showed at the correct pickup location the driver marked it as a no freight. Now our freight will not make the scheduled deadline. They wouldnt even let me drop the freight at the terminal after hours once I found out it was missed or send another truck to me. Dispatcher at the terminal was unreachable by phone or email. After the fact they would not even help out on an expedited option. First experience shipping with SAIA.

Horrible service, told me I had appointment today, failed to call me and tell me they wouldnt be here. Customer service dosnt understand why I wasnt called by the Chattanooga shipping department but didnt know what I wanted them to do about it ..... UNPROFESSIONAL SERVICE.

What a great place to visit especially when you break down very good place to work for

Great company. They care about thier drivers.

Hope to open an account there. I ship infrequently so I always need help. Great staff.

I had a Hawk 250cc enduro delivered through these guys from Killermotor Sports. They are amazing, very professional company. They worked with me on getting my bike to me and in return I came to pick it up in hopes to free up some of their time and keep them from having to deal with my vertical driveway and dead end street, and I work 15 min from where their located., none the less they were very happy to help me out and get me taken care of. They treated me like a valued customer. I also want to add that they took such care transporting my bike I didnt have any scratches or dings etc.Thank you guys for your service and look forward to doing business with you again. Your very much appreciated.

Picked up my package to prevent an 18 wheeler from having to drive to my neighborhood to deliver a 38 pound shipment. The people were thankful and very friendly.

Great company with a LOT of wonderful employees

Great place

Nice

Great

Awesome

Very good attention, good team, is an excellent company, thank you very much for your attention