Dominique and Whitney cleaned for me on 05/28/21. They were AWESOME! Very friendly, professional. I paid for a deep clean and they were thorough and there were a few challenges they tackled with a lot of elbow grease. I would recommend this company- and especially these two young ladies to any one. They definitely earned every penny!
Communication is really good with these cleaners. I ordered the deep clean from them in preparation for showing my house for sale. I got the deep clean so to make it look new. The girls were at my house for 3.5 hours and I’m not impressed. I paid 380 for the deep clean. The design with time package is $282 for 3.5 hours.They tried to come back and clean after I complained it’s unfortunate because I was already showing my house and I had no time available for them to come in between. I wish it would have been done correctly the first time.I then reached out to hopefully receive a full or partial refund and the awesome communication that I once had stopped. I will continue to keep this listing up and make the posts on Facebook until this is fixed.Soap scum in the bathrooms, dust on the window blinds and trim, dust on all ceiling fans, windows were not cleaned.
I called these ladies before we even moved to Chatt. We needed them to clean on the day of our closing and our moving in. They did a great job in the time frame they had. They arrived a little early which was great for us. I was also surprised by their good rates. I was expecting to pay a lot more for a deep clean. When we are settled in, I am definitely going to call them for every other week cleaning.
The 2 maids did an awesome job. They were very professional. The house looks much better now. Thanks Ladies!
The girls are professional & very nice. Appreciate their hard work and super job on cleaning my house. They made sure to ask what I wanted them to focus on and then making sure I was pleased. Maria and Hailey are a great team.
Sam and Asia go above and beyond each week with exemplary service, hospitality and a thorough cleanings! Highly recommend!
Tremendous job! House smelled clean and fresh. I will be calling again.
Two maids did an awesome job. The added me to the schedule on short notice. Did a wonderful job. I will use them again and reccomend the as well 10s across the board.
Whitney and Hailey were fantastic! They took their time and I mean my house is sparkling!!! I was undecided as to whether or not I was going to get a monthly service. These ladies have me sold!!! You will not be disappointed.
My team of cleaners was awesome! They arrived promptly to deep clean my house, which is a huge undertaking, hence me hiring someone else to help me keep it up. They worked hard the entire 7 hours they were here and really got every nook and cranny which is exactly what I needed and wanted! Besides excellent service, Sam and Janice (I may have heard her incorrectly) were the friendliest ever and I hope I have them back every month!
They were professional and really did a great job. The back is not what it use to be and the help was greatly appreciated.
I had another great experience with Two Maids. They returned for the second time and both Janice and Haley did an excellent and efficient job cleaning my home.
The girl amber helped me out so much was awesome experience. Thank u
I can hardly describe the feeling I get when I walk in my house after Heather and Chelsea have cleaned. It’s something like a combination of a beautiful spring day and having an enormous weight lifted off my shoulders. Thank you for the bliss. Please, keep sending Heather and Chelsea!
They did a great job!! I would give the women 10++++ score because house looked cleaner than when I first moved in. Thanks so much for the great job!!!
This company was recommended by my daughter who had used them. Was very pleased with the quality of service and detail cleaning. Smelled fresh, looked fresh and clean and I will definitely use Two Maids and a mop again.
I have been using Two Maids & A Mop for approximately 7 months. They do a good job. I am please with their services.
Service workers arrived when they were scheduled and performed a deep clean that thoroughly met my expectations. This is my first experience with a housekeeping service. Two Maids and a Mop did a stand up job. I;m very pleased.
We are thrilled with our experience with Two Maids! This was our first time having our house cleaned and the ladies that did the job made our house look way better than we ever expected!
Chelsea, Heather, & Danielle did a great job! We have 2 pets and a toddler and the place is spotless! They were kind and courteous to our needs.
Very professional. Did a great job! Will definitely use again. Must give an extra special kudos to Michelle who set up my appointment. I have a speech disorder and she was very patient when it came to me relaying all the info to her. Thank you for your kindness!
Brittany & Haley cleaned my place. They did an excellent job. I was extremely happy with them. I have used other cleaning services. And never happy with them. But I am extremely happy with Two Maids. I will continue to use them.I am extremely happy with how clean my place was. I always know I can count on you guys to help me clean. Also the girls are extremely friendly. Thank you again for wonderful service.
I’m so pleased with the work completed, the schedule flexibility, and the pricing!
Great service!! Would use again!!
Love this service so much!!
Excellent cleaners! Haley is my #1 cleaner! Two maids is dependable, thorough and get better the longer they work for me. If there is any problem they return the next day and make it right. Great company, great employees!
So happy!! I keep noticing places they cleaned and can see the hard work that was put into cleaning my house. Thank you!
These ladies are very professional, and a pleasure to work with. Amber and Alyssa came out to give me an estimate for my business, and they were great while doing the walk through. They gave me a good price for the work we needed done, and very easy to work with for scheduling. Kara and Hannah were the ladies that came out to clean. They were wonderful as well. Very prompt and polite, and they did a great job with the cleaning I needed done. They even finished a little quicker than I thought they would. I am considering having them come out to clean my house once a month. Ill definitely be using their services again, for both business and home. THANKS LADIES!!
Fantastic work and communication! Very pleased. Thank you for your service! Would definitely recommend.
I was so excited to have hired a service to clean my home. I am an RN who left for 5 1/2 months on a covid 19 response assignment. I knew my home had been sitting collecting dust all that time. My husband also traveled for work and was home long to wash his suitcase for of clothes, repack it and fly out again. We lead a very hectic life these days. I arrived home oct 7th. So disappointed. I had paid for a deep clean. I came home to sticky floors. Not a single base board done. Under the couches and bed dust and my pets toys remained untouched. Cob webs with active spiders on them. The bathrooms were fine. I could go on with this list .I actually took video because I was so upset.The worst part is I have called and emailed and have not had any of this resolved. I recieved a call back to voice mail. When I attempted to speak to someone the woman said oh yes Ill have a supervisor call you back immediately as of this morning, oct 10th I have yet to have a personal conversation with any manament.And this morning I am flying out again .I am leaving the dog with a sitter in a house that should have been ready for a guest. The entire experience was terrible.
The two cleaners that came to my house did an excellent job with everything they touched. If there was something they couldn’t get they showed me and ask me several times through the cleaning was there anything else or was there anything I was not satisfied with. Chelsea H and Paige P cleaned for me and I would strongly suggest asking for them as they did a great job. Very professional ladies.
Excellent service! We love Samuel! He does a beautify job making our house shiny and spotless. Wish we had started using TwoMaids years ago!
Chelsea and Taylor did a fantastic job! They communicated with me during the job and the house looks great.
I used several cleaning services before finding Two Maids & A Mop. The quality of clean in my house is consistent. I always ask for Brittney and Haley and my request is granted. These women go above and beyond my expectations.
They did an awesome job! Showed up right on time and left the house beautiful.
Wonderful experience. truly great. place is so well cleaned and fast.
Marie and Haley were very professional and left our home cleaner than we thought possible! We are very happy and can’t wait to continue working with two maids!
This company is excellent! I had never paid anyone to clean my house before but will definitely use them again. They answered all my questions very quickly and were very friendly! They did an an amazing job on the house all while I was at work!!
Melinda and Jennifer came quickly when we really needed them. Were on time, friendly and courteous! Busy the entire time. Cleaned every surface in the house. Immaculate work and would definitely ask for the two of them again. House has never been this clean. Impressed with their professionalism and aim to please. Asked that I walk through to see if I was satisfied. Never have had this kind of house cleaning service anywhere. Greatest experience ever! Go Jenifer and Melinda! You are so AWESOME!!
It was very nice to come home to a clean home.
Weve been using this service for 5 months now and it has changed our lives! Im so glad we have them to take care of the essential cleaning that my husband and I dont have the time or energy to deal with! I highly recommend this cleaning service!
Wonderful service! Very friendly staff! Highly recommend!
Shannon did a really great job on our house last week! Such attention to detail and very thorough. I feel like some people rush through the job and just try to get in and out by doing the basics but she went another step and made the sure the job was done correctly. Really loved coming home to a house that smelled and looked clean:)
I have been using 2 maids and a mop for 3 months now and they have always been professional and do a great job. They always have a good attitude too! I would recommend them to anyone!
I am so grateful for the work that Shannon and Betty did today! They paid attention to detail, had great work ethic, and were so pleasant! Shannon even told me what notes she wanted to make on my account to be sure my house got what it needed the next time too!After some initial confusion 2 weeks ago with my first cleaning, I spoke to Amber and Alyssa who were both very helpful and accommodating. The ladies at Two Maids & A Mop clearly understand working to achieve customer satisfaction!
Two Maids & A Mop we’re so amazing! Kind, thorough, and incredibly hardworking. I could not recommend them enough!
My experience with two maids and a mop has been wonderful. Each individual I have met has been more than polite and helpful. The only suggestion I have is for the maids to get under couches because I have cats ( the hair gets everywhere) and it sneaks underneath the couches. All in all the deep clean I received one time was excellent and the premium cleanings I receive now make my house look brand new! P.S. whoever Chrissy brings to my home with her always does an excellent job! Will be requesting Chrissy every time.
Very good experience! Rachel and Alicia did a great job. They were fast and efficient.
Very nice people- but not at all what I was expecting for what we paid for. They quit early and didnt even lift the kitchen rugs to clean under them, all of the edges of the floors were left untouched. I couldve run a mop over it and saved my money! The bathtubs looked good, but I had to go in an dust the tops of the high cabinet and the light fixture over the vanity in the bathroom. The front bathroom was perfect, the back one was not good..They were training someone so maybe that had something to do with it but I will not be using this company again.
Two Maids and a Mop responded to an order placed by Cleaning for a Reason, which is a group that provides a few house cleanings for patients who are under going cancer treatments. The gals came in and made mom feel pampered and did a fantastic job, they were friendly and professional. We recommend them to all. If you need to find help for a loved one, or your house needs attention, these are your gals!
Fantastic service ! Hailey and Britney were amazing, they really came through during construction emergency. They worked non-stop and left my house spotless, considering my house was completely covered in construction dust. My husband and I were very impressed and appreciated having Two Maids & a Mop !
Cancelled service 70 minutes before scheduled arrival for a moving clean
It was our second cleaning and the ladies were on time, efficient and did a very good job cleaning. It was their first visit to our home and they were very interested in how I would like things done. I look forward to them being back in two weeks. I will have a few details to go over with them.Overall very pleased.
Friendly courteous ladies came in and made my house livable again for me. I have asthma and I have dogs for protection (which I cant give up) but they make messes and leave hair all over. I am not able to keep up with the cleaning due to the asthma so I gave the maids a call. In just 2 hours I can breathe better and even feel a difference! Wonderful service and a fair price.Thanks ladies!
On a scale of 1 to 10, I would rate Two Maids & A Mop a 15!! They were AWESOME. We have a lab puppy who sheds everywhere, but they were able to make our house look brand new! No dog hair anywhere (truly incredible). They not only made every inch of our house look spotless, they also cleaned out the microwave and oven! I was blown away by the awesome job they did. I HIGHLY recommend them!!
We own vacation rentals in Chattanooga and contacted Two Maids to help us out with cleaning between guests. I was impressed with the professionalism and thoroughness of their service. They were prompt, thorough, helpful and reasonable. When you have vacationing guests, they can be very picky about cleanliness. I will definitely be using them in the future.
Without a doubt Two Maids & A Mop has the best home cleaning service I have ever had. Seeing that I have used different services over the last 20 years, this says a lot. My team members are Deanna and Haley who always arrive on time and dont stop until my house is done to my satisfaction. In addition, they are friendly and I always enjoy their company when they are here. However, the real test of their ability to communicate in ever area is with my dog who loves seeing them when they come. If your looking for a home cleaning service at a good value look no further than TWO MAIDS AND A MOPDr. Bill
I have used Two Maids and A Mop a few times now and have been very pleased with all of the work they have done. Most recently they cleaned my new house and I have set up recurring cleanings. They did an amazing job this week! Their attention to detail is awesome, even down to removing all the items from my coffee cart and cleaning the splatters! Very pleased.
This was my first time using Two Maids & A Mop and we would highly recommend to anyone in the Chattanooga area. The staff was courteous, communicated well and worked efficiently. The house was spotless and cleaner than it has been in months with two full time working parents, a toddler and a large breed dog. So excited we found a wonderful service to clean our home! Thank you Cassidy, Cynthia, Taylor and Selina for doing a wonderful job.
This is my second interaction but first cleaning with Two Maids. The first meeting was an interview and home tour. It went well. The representative was thorough, professional and detail oriented. This visit was my initial move-in cleaning. The two ladies that came arrived on time, were attentive to my requirements, worked diligently and did an outstanding job. I look forward to regular services going forward.
Today was my first experience with this company. The girls were great! they were very personable and they did a fantastic job! My house looks great! I highly recommend them.
Really disappointed in this service. I hired them for four hours, and they barely touched anything - and left THEIR trash in my house. Never using this company again.Edit: The manager of Two Maids and a Mop was VERY nice about reimbursing money/apologizing for the maids and their unfortunate performance. Very impressed with the customer service of this company.
The service was excellent! There was great communication about when they would arrive and the two girls were on time. The cousins as they called themselves were very professional and did an excellent job. They were anxious for me to inspect their work and let them know if there was anything they missed. The two worked together as a team and were very efficient. I will definitely request them for my next service. I have already decided to use this service at least once a month for a while.
I used Two maids and a Mop for the first time today and was extremely happy with the work and the results. Rachel and Nisha are delightful, hard-working young ladies, and it was a pleasure having them in my home. They were very professional and I plan to have them back on a regular basis.
I am new to Chattanooga and decided to use Two Maids and a Mop. The communication with the office has been excellent. They are easy to reach, answer all our questions and came by on the first visit to give me an individualized quote on various cleaning options.The girls are timely when they arrive, are always personable and professional. They are very attentive to my requests/I have enjoyed this service very much and strongly recommend it if you are looking for a cleaning service.
!Great. Team was very friendly,professional and thorough.
I highly recommend Two Maids & A Mop cleaning services. The team members were very friendly and professional.The team thoroughly cleaned my house, which now looks AMAZING for the upcoming holiday season. Its a 10 out of 10!!! Everything is sparkling and ready for visitors! I look forward to having them continue to clean my house on a regular basis.
Ive had them twice now and they are very efficient and friendly. Ive found the overall service and their communication to be reliable. Its a very professional operation. I always feel like the cleaning elves have been here...sigh of relief!
This is the second time I have used Two Maids and am completely satisfied with their cleaning service. I was even happier this time with Dustin and Monica. They were fast and thorough and very professional. Ill be requesting them to clean for me next time. Thank you.
I share a home with 3 boys, and were currently remodeling...its just as gross and dusty as it sounds. The girls are flexible and happy to work within our changing floor plan. They leave my home sparkling and spotless! I dont know how I ever lived without them! Highly recommended!!
They did a wonderful job. I was able to be squeezed in do to a last minute cancellation and I am so grateful! Everything sparkles and did such a great job I am setting a biweekly service. Definitely recommend.
Ive used two maids and a mop twice now once for complete cleaning and once for touch up. Absolutely love their service. They are great about reminding you they are coming and what time and if they are running late they let you know. Couldnt be happier.
I decided to call Two Maids as a gift for my wife. The cleaners were on time and very nice. When my wife got home from work that day she was so happy. It was so clean there was no way I could act like I did it myself. We are very happy with the services and will be using them again.
After getting a quote online, I spoke with Amber and Alyssa on the phone about my home and which services I was interested in. There was some confusion, mostly on my part, but they were able to keep my original requested appointment and Amber, Alyssa, Shannon and Hannah showed up at my house during the stated arrival window. We did a quick tour and Amber and Alyssa gave me a custom quote. It was a littler higher than I was expecting but not unreasonable. Shannon and Hannah got right to work. I had a few requests and they happily obliged. I wasnt sure what to expect but all four ladies were courteous, professional and did a nice job. In the future, I will be more specific about areas/tasks I would prefer done a certain way but overall, a great experience!
My wife and I are very please with service. The customer service is excellant and the ladies that were sent to our house was very professional and courteous. We highly recommend.
Kimberly and Shannon worked tirelessly on my move out for 8 hours. The house is pristine, lovely and they were not only lovely folk but competent, going way beyond the usual and customary. Davelyn Vidrine
Very professional management, fair price estimates, and best of all, the cleaners that came to our house were super hardworking as well as friendly. Definitely will continue to use this company.
I used Two Maids & A Mop for Move In/Out service before I moved into my home. They did a good job- went above and beyond in some ways- helping to take curtains down, cleaning sawdust off walls. I did call to have them come back out after they were done to do bathroom cabinets again, but they came out and re-cleaned to my liking. They were very friendly and I would use them again.
I asked for a deep cleaning of my kitchen and 3 bathrooms in a empty house. They didn’t even clean the top of the fridge let alone behind it. The bathrooms were lightly cleaned. I arrived to them packing up saying they were done early, I was really disappointed.
I have been using Two Maids & A Mop for several months now for bi-weekly cleanings. I am always super pleased with the service I receive! One suggestion I would have is to try and have the same team come on a regular basis (not even sure if this is possible.) Each team cleans differently (they have all been great) but some teams have been better than others, although Im not sure I can even pinpoint what the differences are ( I know that sounds weird). They are always very professional and arrive during the timeframe promised- or they have called to see if it was okay to come early! Working an average of 50 hours every week and having 2 boys and a husband, Two Maids & A Mop has not only removed dirt and dust from my house, they have removed so much stress from my life :)! Love this service and highly recommend!!
Alyssa,I cant tell you what an incredible job yall did on the house! Mother is thrilled!Weve been with you guys for over a year and you have never ever let us down.It makes me wonder how in the world we got along without you.Were happy to give you a 10 for the cleaning.Thanks again,Mary
I have company coming and needed a more thorough cleaning than I do. They came in and did a wonderful job. So good to come home to a sparkling house. Thanks.
I was very happy with the service I received recently. All of the rooms were cleaned efficiently and completely. The two women who served me were professional and pleasant. The service I received when I called to make the appointment was professional.
My house is for sale and I hired Two Maids & A Mop to do a thorough cleaning before an open house. The entire organization is very professional, and the cleaning itself was great. I will definitely use them again.
Ive been using Two Maids & A Mop on a monthly basis for about 6 months. Im very happy with their service. They call to confirm the appointment and their arrival time the day before and always do an excellent job! I love coming home to a clean house!
Crystal and Jennifer did such an amazing job! They blew my expectations away! I will definitely be using Two Maids and a Mop again.
We hired Two Maids & A Mop to clean our new home following renovations. The house was a complete mess, especially the floors. I actually tried to postpone the cleaning the day before because our painter was still working in the house, but LA assured me they could work around him and his mess and that I would be pleased with the final result. I will admit I was skeptical, but Alyssa and her team did a wonderful job! By the time they left even the floors looked great and it actually felt like home for the first time since we purchased it. Thanks for a job well done and I look forward to my future services!
They came today and cleaned my messy house and when I came home I was blown away how great it looked. The place is spotless. I will use them again and again... loved it
I started using Two Maids & A Mop about a month ago. I like that they call the business day before they clean to let me know a time frame as to when they will arrive. Thus far they have done a GREAT JOB cleaning our home, and, with the pay-for-performance system they utilize, I believe the GOOD SERVICE will continue. My last service started out great but after a year declined dramatically (to the point that the house didnt even look like they had been there after a cleaning!). I am VERY EXCITED about Two Maids & A Mop - I think theyre onto something by allowing their customers to rate each and every service and paying their top performers accordingly. Im looking forward to coming home to a house cleaned by Two Maids & A Mop for many years to come! :)
Amazing and consistent job. They always do an excellent job and are there when they say theyre going to be.
Two cleaners showed up for a three hour timeframe and I asked that they get my hardwoods/floors done, dust, clean the bathrooms, change one bed, and wipe down the kitchen really well. They were supposed to clean for 3 hours and at 2.5 hours came to me and said that they would not be able to get it all done. I asked them to at least finish the kitchen and the master bath as they had not been done yet. They came back when finished and said they actually were able to get everything done but after going through the house things just werent cleaned well. One bathroom sink and shower werent touched. Dust on many of the surfaces. Grease I guess for cleaning stainless is sitting in wet spots on the glass on my oven. There is visible dust and debris on all the floors and our bed looks like they just threw everything on top and didnt take any time to put the pillows straight or make it look nice. Everything is just sloppy. I would not recommend this company and will not be using them again. Very disappointed as we paid more than any of the private cleaning companies were quoting so will be trying some of them next.
Rachel and Morgan from Two Maids and a Mop did a great job cleaning last Thursday.They were professional, thorough and would be welcomed back for my next cleaning!!
I couldnt be happier with the experience I have had with Two Maids and a Mop! As a mom of two boys, and two dogs, having help keeping the house clean has been an amazing blessing. While other companies complained about having to clean around the kids toys, the ladies with Two Maids and a Mop understand that this is my home and we LIVE here and happily work around our messes without complaint! April, our regular cleaner, is always warm, friendly, kind to my children and super professional! We couldnt have asked for a better person to have in our home. She is thorough, quick, and even washes the breakfast dishes that are left in the sink AND makes up my sons hard to reach bunk bed. Cleaning days are by far my favorite day of the week!
Jessica and Diana did a great job. I am a fussy home owner, and I couldnt be more pleased. Fast and efficient. Thanks SO much!!
I am pleased to use Two Maids and a Mop. Management is very receptive to feedback and any small problems that may crop up are fixed at the next cleaning. I find the maids to be thorough and they stay until their job is complete, regardless of the time required. I can definitely recommend Two Maids and a Mop.
The two ladies showed up and took cleaning to a level I havent seen before. They scrubbed my home top to bottom, and when the job took longer than first anticipated, they automatically shifted their entire day and didnt charge me a cent extra. I would use this service hands-down every single time!
Im a huge fan of this company. They are professional, provide a service at a good price, and do an excellent job of housekeeping. I highly recommend!
The young ladies who came to our house were very nice and very professional. After a walk thru they immediately went to work, never stopping until finished. Our first time to use a cleaning service was extremely good and rewarding . We would like to have them back. Thanks to Haley and Holi
Been using Two Maids and a Mop for a little over a month now and they have been fantastic! I always look forward to coming home and seeing the house clean. It helps us out a lot. Highly recommended!
Cleaning our house has always been a bit of a frustration for my husband and I. Not that we dont equally do our part or keep our house a forever mess, but it was a constant burden looming over our heads. We couldnt just come home from work and enjoy our evening together, because there was always something to be done. So we decided to try out a maid service! This was our first experience with a maid service at our home, so we were a bit hesitant at what to expect. But after the first cleaning we were nothing but ABSOLUTELY blown away. As soon as I walked through the door I could feel the burden and anxiety immediate lift because not only had the house been cleaned, it had been done with EXPERT hands. As I toured through the house, I noticed, not only the major things, but what struck me was every tiny detail was accounted for. Every nook, cranny, and dark place of collected junk were thoroughly cleaned and organized. Our kitchen was spotless down to the coffee maker and they had also loaded our dishwasher. Our bathroom was clean, towels folded, and they even organized my plethora of shower accessories! Every corner of each room where dust, dirt and hair had collected over the months had vanished. And they even made our bed! To say I was impressed with the service would be an injustice to this company, I was OVER THE MOON ECSTATIC with the care and attention they paid to each and every part of our little home. This is no ordinary cleaning service. The quality wayyyyy surpassed my expectations and I will not hesitate to recommend your company to any who inquire.This is the best decision we couldve made and thank you so much! I look forward to working with you more. Keep up the fantastic work!