Needed some work done to my Mazda CX7 called dealership and was treated like an illegal alien, plus they said that they would not be able to get to it for months. So I had to find a good mechanic and tow service. Called A1 and they had a rollback to me within the hour. They started work on my ride that day! If you need tow service or major repairs I highly recommend there service!
Amazing..not a word I use lightly but our job took rigging, levelling, balancing and expertise with equipment and techniques. Ive only seen recoveries like this on TV. These guys could have a show so they can certainly handle your tow/recovery.
Amazing service! They came so quickly to jump my car. Recommend.
Very kind and reasonably priced
Reasonable price, great and reliable service. I looked it up for a local towing truck online and found A1 on a whim and called. However, it turned out to be a really good decision. I would recommend A1 towing to my family and friends. Lets support locally own family business.
My semi truck broke down on i64 W. called the owner, he came out to the location of the truck quick and very professional. was not able to fix on spot, he towed truck and trailer to his shop. fixed the truck as soon as he could had me on the road going home. I would recommend this place to anybody that needs assistance or repairs.
Worst experience . Trying to rip off customers at the end moment by charging them more money
Called them to pull my husbands dump truck out of a deep ditch. Agron and his helper arrived promptly. They were very careful and knowledgeable about pulling the truck out AND they were much cheaper than the other tow companies we had called. They were extremely nice and made us feel comfortable. I highly recommend them and would definitely call them again.
The best auto repair shop in town I have ever been to. Exceptionally professional and fast with the good price. I would highly recommend this shop.
When you need a lift. They are experience and swift.
Best people you can count... they will go beyond your expectations... best experience ever they helped one of my drivers on the worst circumstances and they did everything they could and much more to help him... Keep up the great work
A1 the Best towing company!Not just the Specialize in town cars, the are the only towing that i could find to lift a 5000lb Chicken Rotisserie machine for our Business!I cant appreciate enough for the help they provide for me.
My car got stuck on the interstate and they were quick to tow my vehicle. They were very professional and had great attitudes. Their prices were extremely fair and I highly recommend them. Thank you A1!!!
We needed lock out service,and they showed up when they said they would and took care of the problem,very professional on time reasonable rates I recommend A-1 for all of your automotive repairs and more. Wish there was 6 stars instead of 5 to give. Thank you to you and your awesome crew.
My husband had a car towed from Charlottesville to Staunton. The car was sitting in the backyard and was going to be difficult to get out and around the house. They did great, no problems, very professional, great customer service and typical pricing. Grateful for their service!
I needed a car towed about 30 miles, and every other tow company we contacted was trying to screw us over. A1 did it for literally (and I mean literally) half of what anyone else quoted us! On top of that, the customer service was amazing. I would recommend these guys to anyone who wants to be treated fairly and respectfully.
Needed a jump at 2:30am while waiting at the emergency vet. Website stated 24/7 service. Left a message but never received a reply... Not good!
On Christmas Eve 2019 I had car trouble while parked in a grocery store parking lot. My car wouldnt start. After a technical glitch trying to reach my roadside service, I was able to reach A1 Towing Service and they arrived quickly. They assessed that my battery was dying. Once they charged my battery, I was on my way. So grateful they made my day!
Couldnt tell me what I owed over the phone and when they did it was after I had to pay an extra 50 for storage. They also put all the debris from the accident in the drivers seat of my car.
Best customer service, fast friendly reasonable prices
Always Available
Towed our truck from Charlottesville to Portsmouth when the transmission in our truck went out. Great service! Would recommend if your in need. Thanks again!!!
I bought a tow truck from the owner. After getting down the rd some the power steering line blew Agron stopped what he was doing and came took the line off remade the line and installed it and got me back on the rd. He is a man of integrity and u dont find that often nowadays
I broke down inside of a automatic Carwash Xmas Day 5 years ago with a line of cars waiting. I get out n saw a flatbed Tow truck with A1 on it and I have been doing business with them ever since! I even have bn giving the nickname Santa at d shop! Lol. A1 Towing & Repair does Good Business!
Quick, affordable work. Very helpful and professional.
Thank you so much A1! You gave me the best price in town and your customer service was excellent. Not only was your employee friendly but you really turned my what seemed to be a long stressful experience into a quick fast solution.
Very fast and nice
This A1 Towing and auto repair service is the best ever. I needed to tow my car and get service done to it, they were very nice, reliable, and all in good price. I have been there before too and i always been happy with their service and the people. They never try to rip me off like some other locals who just want your money and dont care if you are happy or not.I highly recommend them for your towing and service repairs.
A1 Rescued my business when we needed a truck jumped early on a Saturday morning. Other companies either didnt pick up the phone or didnt have the right equipment. They were very quick to respond and arrived within 10 minutes of calling! I feel the price I paid was fair and reasonable. We will definitely use again and recommend to others. Thanks again!
I needed them to replace my starter and service was surprisingly fast. They came to tow my car in a reasonable amount of time and the actual service went by quickly too. Alec was very amiable and professional. The costs of labor were fair and the price of the replacement starter probably was too. Ill likely come back to them if I need something else done.
Took stuff off my car- that they shouldn’t have touched- claimed they don’t have it. Owner wouldn’t even pretend to look in the shop for it. Have had issues with my car ever since. DONT BRING YOUR CAR HERE
Great guys and great price
Best Repair shop in town. They have towing services also at a very reasonable price. Honest and fair service. My car broke down on the road and the owner himself came and was very professional and helpful.Very happy with the service and repair.
Incredible service and incredible employees. I was heading out of town and got a flat tire. Agron tried to help me fix the flat AND my spare with no luck. Towed me to his shop, personally picks up my tire because they weren’t delivering it fast enough, and had me on my way. If you ever need towing services or auto help, I urge you to call A1. Super helpful team and extremely reasonable prices. I’m so thankful I called them!
Helpful, went the extra mile to get our refrigerated delivery truck returned to base when the fuel pump failed
Awesome service! Gave me the best price in town to get my car towed. Showed up within 5 minutes and the driver Alec was extremely nice, professional, and really went the extra mile (no pun intended).Recommend A1 Towing 10/10
Thank you J.R. Ewing lol A1 towing is the best. Car broken down on 64 outside of Charlottesville they towed me back to Richmond great price and the owner was amazing again thank you A1 for everything
Excellent, fast, professional and very reasonable. The quick and affordable tow to my mechanic made the overall breakdown situation feel a bit better. Thanks a1!
Great prices, honest and amazing staff! So happy they were there to help me! I would recommend this company to anyone who needs their car towed or worked on.
Good people
Came in late in the evening with a flat tire.The owner came out to greet me and was very polite and helpful.His staff repaired the tire quickly and professionally.I would come back later for other repair work.
Very friendly and tried to help best they could
Great service and super friendly. We live over 2 hours away and were in Charlottesville picking up a family member when my water pump seized up. They were very quick with the retrieval of my car and so easy to work with. As soon as my car got to the shop they told me instantly what was wrong and how long it would take even though it was at the end of thier work day they were so helpful. I highly recommend A1 towong amd auto repair.
First time seeing this guys the owner (Agron) was very attentive and the entire staff was friendly, and trustworthy. I will most certainly continue to come here; he showed me everything that needed to be done and didnt rip me off like some other shops in town like University Tires... A1 towing and auto repair great service is definitely valued, fair and reasonable pricing. Will definitely recommend to my friends. Thank you, Marlon Santos!
We had a brake failure, the warning came on (on a Saturday). After reading reviews of very good experiences, I called A-1 and described my problem. I said it would take an hour for me to get there and they also offered to tow me in if I would prefer. The repair required removing the under plastic panels of my BMW X5 and repairing two brake lines that were rusted through. They replaced the rusted out sections and had to bleed the air out of the system from where I had pumped the brakes with no fluid in the system which couldnt be helped. They took care of me in a very short amount of time for the amount of work involved and I had the car back in the afternoon. I thought the bill was fair and I happened to know the mechanic from previous repairs at another shop. I will use them again for repairs. They are truly a repair shop, not remove and replace like you might get elsewhere. Thank you!!!
A1 Towing helped us when our truck broke down pulling a 40ft 5th wheel. We were two hours from home and they towed our truck and 5th wheel all the way home to Fredericksburg for us for a great price. The only ding I have is the family dog had to ride in the broke down truck but other than that they were so helpful and affordable in a long haul emergency.
I am very thankful for a quick response on a Friday night - totally professional and helpful! Would definitely call on them again if needed!
Fast service a smile and results
Great dependable service.
The gentleman who helped us was great! I called and explained what had happened and he came to our rescue! For such a stressful situation, he made it so easy! Fast and friendly!
Incredibly helpful. Rates were very competitive and towing was a breeze. He let me pick up my car after hours since my car broke down during travel. Wish I lived in Charlottesville so I could take my car to him for all maintenance issues. Id recommend him to anyone in the area.
Used them for towing. Professional, straightforward, showed up quickly, and moderately/well priced for Charlottesville. Would recommend!
Fast, friendly, fordable.. what more could you ask for?
This was a very positive experience! Starting with how professional and prompt the tow was though the extra effort made to find the parts for the needed repairs. The estimate was right on as well as the repairs.
11/25/17 - I called Agron around 3:30pm. It turned out he was in my area, around 5 minutes away. He was friendly, knowledgeable, and made a potentially stressful situation really quick and easy. He saved my wallet (as the towing fee was extremely fair) and my day!Once at my autobody destination, he did make sure to let me know that A1 is a full service shop and that in the future I could have my car towed to them and keep all work in-house. I really appreciated that he let me know this after the fact for next time instead of trying to potentially up-sell me to A1s full range of services while I was trying to take care of the situation at hand. Even if the service hadnt been stupendous (which it was) that alone would make me patronize them again in future - this company has their customer in mind.Extremely professional - Agron was great - will tell everyone I know to use this company. Thanks A1!
Very professional
Agron saved the day. Such a great guy and a big help in a stressful situation. thankful for these people helping me right off the highway. 5 stars all the way
I have taken two different cars here for repairs. My first car needed the entire back end replaced. Agron looked for parts for my first car for several days, then gave me a quote, but informed me that because of the age of the car and some other problems that would soon present, it was likely not worth repair. He didnt charge me for checking out the car or the time spent looking for parts or even the time spent warehousing my decrepit car.I returned six months later with my new car concerned about the brakes and calipers. Agron was my contact person again. His team found the problem was limited to the brakes and rotors, saving me hundreds on calipers. He worked hard to get me the best possible price, giving me even discounts I probably didnt even deserve. He also had the car repaired and ready to go within four hours.A1 is one of the most honest and ethical mechanics I have ever worked with. They show respect to their customers and have great integrity. And to top it off, their prices are great. If they keep this up, they will have my business as long as I live in town.The only downside is that they dont do car inspections.... but they work with someone who does and are happy to refer.
Awesome place to go Gotta check it out these guys are honest reasonable rates towing service what else could you ask for dont check them out
3 hours when told right away. Pricey in comparison to competition that I passed on because of their supposed speed.
Alec, my driver, was terrific, arrived earlier than promised. Great experience!
What is the deal with these people? If you’re 24/7 towing then be available 24/7. The guy I talked to on the phone was very rude. I called him around 5 PM wanting my car towed. He claimed that he’s booked up all day and night. Not buying it. My guess is whoever they have on rotation didn’t feel like working.
Agron and his staff took a very bad situation and made it as pleasant as possible. I would recomend him to any and all of my freinds and family. Honest, trust worthy, helpfull, and EXTREMLY professional. I cant say enough good about the company. Just a joy to work with
Great experience, straight forward, very reasonable pricing. Look forward to doing business with them in the future.
Argon was quick to understand me and quick to find a solution for me.
Called on a Saturday--holiday weekend--got immediate response--received service beyond expected--reasonable price--would highly recommend
My car was fixed the same day I called to get it towed there, I was amazed at how fast they worked on it! Reasonable price
Very honest mechanic and fast Service five star for them
They Took my car and will not give it back for money and I called the police departmentThey take cars for money
I needed Auto Repair at 8:30 at night on the side of the road and the man on the phone wouldn’t come and tow it and called me something in a different language i would not recommend to anyone nor everyone please shut down this establishment good day.
Were not at all flexible even fora couple minutes in being there to pick up a car. Hence, extra expensive storage fee
Fast and friendly.
Prompt courteous very good service
Every car i owned he fixed he knows his cars and i trust him
Great experience, Fast and Honest company
There was hardly an employee on sight. A boy behind the counter is all I could find. He said his dad would be back later. I went looking for another shop even though my car was broke down just up the street.
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