I had an issue with All My Sons moving a couple weeks ago (Sept 21). It began with them not being transparent during the booking in which I was not told that there would be an additional $188 travel fee. Then I was told they would be able to Mount and unmount my tv by the salesperson.The day of service after booking an afternoon appointment they called me in the morning and i was forced to switch until the morning. I was told that people were cancelling appointments and that they didn’t want crews to be sitting around and if i could move it up to earlier. I told them that I would prefer an afternoon appointment because i was not fully ready. They called me twice after i refused the first time and I relented to a 10:30 appointment.Three men showed up to my apartment to which they entered with no masks. One of the salesmen unsolicited told me “Shit, if you give me a good tip I’ll look out on the traveling fee”. Completely unprofessional and he felt because I was an African-American with tattoos that this type of service and language was acceptable. Strike 1I told my mother to ask them to put on masks and she told them that they needed to because she had not been feeling well and that it was irresponsible to enter someone’s home with no masks. We waited about 15 minutes after they transported about 5 boxes. We wondered where they were and I got a call from the headquarters. These men told their supervisor that my mom told them she had covid. They proceeded to cancel my booking and i was stuck trying to find a mover last minute. My mom does not have covid and has the results to prove as much.I confronted the men and asked who said this and I was told “When she said she didn’t feel good I ain’t know what it was”. I told them to bring my things back and please leave. I called to tell the manager that they were lying and after going back and forth the phone was hung up in my face.After they bought back my boxes to which they had dropped one all that was left was my sons light foam mattress. We waited for 10 minutes only to discover they had left without being the mattress. I spoke with the manager again to tell them to bring it back only to discover they left my sons mattress in the first floor stairwell to spite me and it got dirty and wet because it was a rainy day.I called back to speak to the manager and he said he would “speak to them” to which I informed them they would not cared and I was just floored at the lack of customer service for such a hefty price. They have also yet to refund my $100 deposit and it has been weeks.I ended up getting a moving service (Best Price Movers) that was half the price and did an excellent job. Thank you for your time and I hope to hear from you soon.
Showed up 2 hours late to start with. Took 45 minutes to load first item. I had two 10x12 storage units and they told me they couldn’t fit it all on the truck to pick out what was most important to me. I asked the driver did that mean he was not coming back to finish the job. He said we could work something out if I didn’t call the office. I took that as him wanting me to pay extra without the company knowing about it. I called the guy that was in charge of making sure everything went well several times. He never answered the phone. They damaged 90 percent of my furniture. Found a box of broken plates. They were very careless. Tried calling customer care the next day. The only thing the guy said was I’ll send you a claims report. Didn’t even care that the movers they sent was trying to do a back door deal to get money. Look at pictures and they will tell the story of how bad these movers were. By the way, the picture of the truck is what they consider as being full. I should have read reviews first.
I always see All My Sons moving trucks so thought they would be the best option to call for my move from a 2 story home to my storage unit. From initial call to locking up my large storage unit, this was exactly the experience I needed and hoped for. Edward Benjamin and his associate arrived in a timely manner and took great care to wrap up and load my items. They unloaded at my storage unit in a quick and careful manner. Everything went according to plan and have a great reassuring tone to all of my crazy questions. 100% recommend!
The first crew we had made the company look bad. But the second crew!! I can’t rave enough 5 person wrecking came in and made it happen. They literally turned the whole day around. I would recommend them to everyone. Qashawn, Jerome, Devin, Amber, Desmond. I appreciate all of you!! Thank you so much keep up the Outstanding work!!👍🏾👍🏾
Bud and his crew are the best. This is the 2nd time Bud and his guys have moved us. You will not find harder working more professional group of folks. All of our things were safely moved and installed in the new house. Another excellent job well done.
All My Sons Moving sent a great crew led by Amari Parsons to coordinate our move. Their service was professional and efficient. They completed the packing phase carefully yet quickly. After a nearly four hour drive we had two stops for delivery and they completed the unloading phase with care. We were pleasantly surprised to have the move completed well before dusk. Would highly recommend All My Sons Moving to anyone. Thank you, Amari, for going above and beyond to create a great moving experience for us.
Jose, Jae and Mari did a great job moving our 3 bedroom home! They made sure everything was wrapped with furniture pads and well protected. They also helped us label and tape up some boxes that we had missed while we were packing. They also moved our piano (700+ pounds) and our safe (450 pounds) with ease (which was amazing considering how much of a hassle it was for us to move them ourselves when we bought them) and they were very careful with the piano and with our walls when moving everything. We did end up paying around $300 more than what we were quoted as the job ran over and they used some of their own materials, but it was worth the money! The whole crew was very professional and kind and they were very patient with us as we tried to figure out where things were going in the new house.
Slowest movers you can hire, makes you think they are government employees or heavily subsidized by the government. Find a different company and save yourself the hassle. Can not be trusted or left unsupervised. Left alone at property for a few hours and they left trash, spilled soda on the floor, clogged bathroom. Will take full advantage of situation if left unsupervised. They did not pack and move what they claimed. Will try to collect payment before they unpack you at new location/finish the work.
This job is so Unprofessional ! The most unorganized job I ever worked for in my life. I wouldnt wish this on my worst enemy. They don’t give a care about your belongings! They are late to everything they do. Literally ! There’s over 100 employees, therefore, The managers can care less about your life or financial situation. If you’re planning to apply here or use their service. Save yourself some time! Plz
I definitely reccomend these guys for sure. If I could give more stars I would across the board. My move from a third floor 3 bedroom apartment to a 2 bedroom townhouse took less than two hours. I am completely impressed by Adrian templer and the rest of the guys
The absolute worst company locally and nationally to do business with. Destroyed my stairs before they ever finished loading the truck. They dropped a 400 lb piece of furniture and gouged my hardwood stairs. Then knocked a chair off the truck into my driveway before they finished loading. Upon arrival at our new home which took them 6 hours to load 3 bedrooms and a living room from a 2100 sq foot home. So slow and unorganized. When they arrived at our new home the mover proceeded to walk through my new screen door and destroyed it. I filed a claim for my floors. They tried fo give me $350. We had an estimate for $3800 to repair the 9 steps they gouged. They then had a repairman give a quote only from pictures and did not physically come to the home and presented $1200 to repair. I asked the customer service rep Jessica Garza for clarification on what if any recourse we might have if the repair was not satisfactory. CRICKETS! Never heard back. Sent an email 6 months later to her.. said claim was closed and basically SOL. I tried calling her. Always got the run around from other people. She would never take my calls. Icing on the cake… the Head Mover in charge that day from the Charlotte office has the gall to call and ask for a 5 star review for he and his team and to not hold it against them because one of the guys damaged everything!!! RUN RUN RUN away from the company. They swear they hire professional movers but that is not true. Never an apology either from the local owner on the despicable job their team gave.
Dakota Watkins and his crew did a great job. They showed up early which was nice for us. They also very quickly moved all our belongings and put all our furniture back together at the new place. It wasn’t cheap but worth it! Highly recommend this crew.
I had such a great experience using this company for my move. Michael Hardy was so helpful and professional. They took such good care of all of my pieces for the transportation, and his team was so quick with loading and drop off. I will definitely be recommending them to anyone looking for movers
This was a great crew. Very knowledgeable, punctual, and caring. They took care of all my items, professionally handled and moved everything, disassembled the beds and reassembled at delivery. They were quick and efficient I could not have asked got a better group of professionals to handle my move. I would highly recommend All My Sons and these gentlemen led by Austin. I cannot say enough of the excellent work they performed.
Jerry and his team helped me move in January of 2021 I am so late in writing this review, because of obvious reasons and things going on in the world. The only reason I took away one star is because the cost was really high. It wasnt really a good value but the team was professional, their quality of work was excellent, they were extremely responsive and overall my move went smoothly. I also have to add they moved me from a third-floor apartment into a home so I greatly appreciate the toll that must have taken on Jerry and his team. Would definitely use them again in a pinch, but as they say you get what you pay for. While the move was a little expensive I did have an amazing experience! Thank you very much!
Please allow me to start by saying the crew was pleasant and enjoyable to work with, so we are disappointed as we realized things were handled with dishonesty and I’ll lack of respect. We hired from AMS because they said they were full time employees and were insured. We’ve moved a couple times and have never had issues.We had the movers pack up one day and the first things we were disappointed is that they were not able to pack all the items onto the truck. We had to leave items behind. You would think after spending $2000 you would have everything packed on the truck. Many of the boxes were stacked two high so the dolly damaged the front porch. We had to repair before the new owner arrived.When they brought the items back the next day they didn’t want to bring the items into the house even though the boxes were labeled with the room location. They wanted to just leave everything in the garage. Even though we told them to move them inside. They ended up leaving the boxes in the kitchen which I couldn’t even reach.On both days they took smoke breaks inside the truck with the belongings and some of the items ended up smelling like smoke. Then some of the boxes were badly damaged because of everything being jammed into the truck. A lamp was broken, but they chose not to say anything and we realized we didn’t have the item. Later we found glass on the driveway. We also noticed a large pack of TP stolen.We do much damage to our items that it didn’t fit on the claim form: torn nursery sofa rocker, leather recliner scratched, lamp missing, stole a large pack of toilet paper, damaged porch, scratched Adirondack chair, damaged vacuum, scratched shelving unit, damaged the peloton wheel.Everything they had wrapped, but they packed the truck poorly. So frustrating. Waiting to hear about the claim.Edit: put in a claim haven’t heard back. Found out they sent one DOCUSIGN And don’t say anything. So don’t look for an email from AMS.
RUN FAR AWAY from this company if you value your goods. Words can not describe the horrific experience I had with this company. They ruined, dented, scratched all my stuff. One of the movers was drunk. They held my stuff for ransom because the move took 2x longer than they quoted me and wouldnt do a thing until I paid then more money. They are the ABSOLUTE WORST moving company EVER. Slow as molasses. Unprofessional. Most of the crew could barely lift a box. They even got stuck in my driveway and had to be towed out even while taking out some trees. If you hire them after reading my review I feel bad for you. This company should be SHUT DOWN.
The moving team did their job. However, no Covid-19 protocols were followed and they have very unprofessional customer service when it comes to their management team. Would absolutely never recommend this company. Really need to get aligned operationally with scheduling and be more customer experience focused if they plan to retain business or even stay in business. Not shocked at all the negative reviews they receive.
My wife and I moved across North Carolina and were provided excellent service through All My Sons. Our movers, Sterling Cash and Brian, went above and beyond! Despite working a very long day, they were professional, careful with our furniture, and even had a treat for our dog! I highly recommend this company and will be sure to use them again for future moves.
Devin and his crew did an amazing job! I was very nervous before the move after reading some not great reviews but Devin called when they were on their way and were there exactly when they said they would be. They wrapped up all of the furniture in blankets and shrink wrap and handled everything with care. Devin also fully communicated what they were doing each step of the way and was sure to ask for directions when going to the second location. A great crew, will definitely be recommending to people.
Cameron and his team (Bruce and Barron) were great to work with. They arrived right when we were told to expect them and packed up our house efficiently. They took extra care to package our furniture to protect from the rain and any damage. Everything was delivered to our new home in perfect condition and they kept our floors clean despite the rain by laying down tarp throughout. All three movers were extremely helpful and polite and made sure everything was in the exact spot we wanted it in before they left. We would absolutely use All My Sons again!
Hands down the worst moving company I have ever worked with. Extremely slow and lazy. Local manager of the Charlotte branch leaves a lot to be desired. He has absolutely no clue what customer service means and has no business being a manager. All My Sons charge by the hour and rest assured they will milk every minute they can. I move with work, I moved 1 years ago, all the same stuff. My last move took 3 hours to load, 3 hours to unload using the same 3 man crew but with a different moving company. This move took 6 hours just to load with All My Sons. When I expressed I was not happy, all of a sudden they actually woke up and unloaded the truck in 3 hours....... No one could explain that one although the reasons are obvious. With all this, they still managed to damage multiple pieces of furniture, put stuff in multiple wrong rooms even though items were clearly marked, fussed when asked to move it where it belonged, and dont even get me started on trying to file a claim for damages. All in all, they deserve 0 stars. Do yourself a favor, do not use these people.To further prove this companys extreme lack of customer service and care, read the reviews. Take notice when the company follows up and when they dont. They follow up to all positive reviews but never to a negative review because they simply dont care. Absolute failure in all aspects.
Basically stole my toolbox. Talked to the company and the main mover from our move day.....said they would return it. A week later still no tool box. Per the contract, they charge 30 minutes to and from their location to account for drive time. Charge that upfront, but movers left at 245. Got charged a full day up to 515pm. I would recommend Gentle Giant 1000 times before All My Sons.
Damaged dresser with deep scratches paint chipped, back supports broken off and barley standing on its own. Ottoman has a torn hole in the fabric. Headboard paint chipped off all over. Walls in apartment scratched, and railing in new place scratched so bad paint has come off. That’s just my damaged things. $200 in materials is ridiculous on top of the damage. Crew was unprofessional, arguing, cursing, doing petty actions that delayed things causing me to have to step in and move things along. I was called before to be upgraded to a 4 man crew instead of a 3 man crew, well it definitely wasn’t worth the extra $11/hr when I have to step in. I already got the claims form and will submit once I have everything checked for damages. Sadly I’ll be waiting for the arguments of damages costs. Won’t be doing business with All my son’s again.
This was the best moving experience I have ever had. The company was communicating with me at every stage of the move. Jose and Vernon, the gentlemen who actually moved me, were the best. They were treated my furniture like it was million dollar things. They were so nice and mannerly, too. They went above and beyond to make sure I had everything like I needed it before they left my home. I would recommend All My Sons and Jose and Vernon to anyone!
Dalin Lee and his crew came to help me move. I expected everything to be completed in 4-5 hours but they were able to complete everything in about 3.5 hours. They were polite and hard working. I did have some heavy pieces of furniture and they were quick and careful with my stuff. I would definitely hire these three men by name again and would recommend them to help with your moving needs.
Deon, Delano and Quashawn were my movers for “All My Sons”. They were excellent and professional. I had a great deal of anxiety prior to my move, but they were so courteous that it allayed all my fears. They would not let me lift a finger and assured me everything was fine. I was beyond pleased. You can tell when someone has been “raised right” and they definitely were! Kudos to “All My Sons” for securing such great talent!
I talked to a gentleman and received a quote. Which was also emailed to me. I called back to put the deposit down which I did and the new guy I was talking to quoted me something different. I explained to him that I understood, however that he needed to talk with his employee to fix the problem. The mans only response was do you want your deposit back to anything I said. I told him I thought it rude to not acknowledge what I was saying bit no I would keep my deposit he said no need I reversed it and hung up. I do not recommend this company at all I have never been treated this way ever
The team that was sent to help us (lead by Adrian) were amazing. They were courteous, professional, very responsive, ready to help and answer questions. I was very pleased.
Pierre, Sam, James and J were the best moving crew we could have asked for. They were super efficient while also taking great care of our stuff. The whole crew was friendly and I professional. M’Lisa the coordinator was also fantastic. We were able to get a very in depth quote and she was incredibly responsive. Definitely use this company if you are moving.
I would highly recommend All My Sons Moving. They were on time, expeditious, professional and very hard workers. They communicated times, costs and paperwork clearly. They did an excellent job!!
I spent 2 summers working for a moving company in my youth. I know what a professional move looks like. I have seen bad movers too. Your crew was not in the latter category at all. Marcus, Matt and Amory were all a pleasure to have working with us on Good FridayWith less than 10 days notice All My Sons booked and moved my Half Sisters 88 year old adopted fathers belongings to her new home. They were extremely professional in how they executed this delicate move. Marcus, Amory, and Matt showed an exemplary amount of delicate care in wrapping antique furniture and his belongings.At the new house they took a few extra minutes to protect the walls even. When I worked as a mover I never saw that.The quote we received was accurate and fair.The pricing was accurate and fair.Would 100% recommend anyone looking for professional movers to handle it for you to book this branch.Thank you for making a stressful situation a pleasant surprise instead.
I just completed a local move with All My Sons Moving and Storage (South Charlote location) and had a stellar experience. The team arrived just when I hoped and request since I still needed to pack a few more boxes amongst other things to be ready. They were all positive and professional and ready to work. Moving from a 4k square foot house to a 3 bedroom townhome is an experience. These guys know their stuff and just kept focused all the way til night time when they wrapped up. Johnson Pierre the driver and Team Lead was such a gentleman and created an atmosphere of support and optimism. I just fed off this team energy and it made the experience one ill value for sometime. Thank you Johnson and the rest of the crew for such a great hardworking move! You guys are all an asset to the company.
DO NOT SPEND YOUR MONEY WITH THIS COMPANY-I moved in July and I talked with their customer service to get a quote and do a virtual tour of my place prior and it was very professional. They also talked about the bad reviews and said it was because it is not their elite crew. I paid more and get the certified crew and felt good about the move before. When the day came the crew showed up on time and worked fast but they broke my 65 year old record player (I do believe this was an accident). The issue came when we got to my new house and the first thing the movers were going to unload was my bike... the worker decided to ride it down the ramp from the truck but instead fell off the top. He flew over the handle bars and was laying on my driveway for a few minutes. When I looked at the bike the tire had popped, handlebar is all messed up and the whole side was scratched!! The was just being reckless because he could have just walked it down.The biggest issue came when I tried to file a claim for the bike- I was told because I did not purchase insurance they would not cover it! This issue did not have to deal with an accident and more recklessness! No one at the company or HQ could help and they never paid for all the damages that would have been so easy to avoid.They are a really poor company if anything goes wrong and do not train their employees properly- DO NOT USE THIS COMPANY!!
The movers I had were excellent. However my movers were supposed to get to me 12-3 and didn’t get there till 6:30. Not the movers fault at all but the company’s. I was the third move for them instead of the second. I’m still glad that once the crew I was initially assigned had an issue that they were able to assign me a new crew.
Canceled on moving day after running late. My friend and I were relying on this company to move her furniture and boxes from one apartment to another. Once the scheduled arrival time had come and gone, we called All My Sons who said they were running over from another move and would be there in 1 hour. Then they just flat-out canceled after the hour passed. My friend and I scrambled by calling 53 moving companies (yeah I counted) before being able to find a replacement on such short notice. This isnt meant to be a sob story but rather a warning of what you could expect from this company. I recommend doing business elsewhere.
Absolute scam of a company. They show up 15 minutes after they said they would in flip flops. They send over two of the most unprofessional movers I have ever seen. They smoked on my time, moved as slow as possible and had no regard of my belongings. I purposely only wanted them to move two beds, two desks, one couch, and two TVs stands. Thats is it. it took them over 5 hours to load because they took 5 breaks. They held my stuff hostage until i paid them 1000$. When unloading my stuff, they estimated it for 3 hours, they rushed and id it in 30 minutes. Scraped every door in my house, jammed my desk through the doors breaking both of them, and forgot the screws to my bed at the old address so they didnt reassemble. They knocked off a window molding. The ripped my couch. Forgot there dolly at my house. This company is the worst company in history .Absolute joke rip off scam artist company.
Devin Stinson and his crew was awesome they beat the times quote also. They were on time and did everything we asked them and more. They where great I would highly recommend them
They cancelled our moving job one day before scheduled to help me move when I booked them 6 weeks in advance and hung up on me. Then they said good luck finding a moving company right now and hung up again. We found someone with no problem. We’re good people and understand things happen but to be rude on top of canceling was unnecessary.
Dasheem and his crew did a wonderful job with my move this morning! Really efficient, careful, and courteous. I would definitely use them again!Omar, James, and Q did an equally great job unloading my stuff today. They were very fast, professional, and polite.
Excellent service right from the start! We had a great crew of 4 guys that took amazing care with all of our stuff. Always kept informed of the steps in the process and did a fantastic job of moving us! We are very happy with the service, price, and total experience with Jose and the rest of his professional crew we had; definitely will use them again and highly recommend their services!
This was the worst customer experience I have ever had - I booked them for 4:30pm tomorrow and had confirmation with no issues.. today I get a call confirming for the morning to which I explained they booked my movers for 4:30pm as I am closing on my house at 3:00pm so I quite literally cannot move prior to that. The manager was extremely rude and said it didn’t matter what they confirmed but they couldn’t do it so they will cancel on me. I tried to explain they were putting me in an impossible situation and now I am left with no movers or truck for my move tomorrow and he got angry with me and hung up. I WOULD NEVER recommend the Charlotte location to anyone. Now I am off to find a new solution.
I honestly don’t even know where to begin with this post, and it has taken me this long to write one because I decided I didn’t want someone else to deal with and experience what I did. I used them back in April and talk about running the clock up, wasting time and money that I didn’t have to waste. I shouldn’t have had to pay for hours wasted. When they first arrived, the truck had to be cleaned, before things even got started being moved out of my house. Then as moving things progressed, we just dilly dallied. There was no urgency to it. Then when we needed to move on to point B, we just “travelled” around. They went past my turn and then I didn’t see the movers for almost an hour. Still on my time card. The bill was outrageous, and I may have justified it, if I were actually legit, but in my opinion, it was not, considering the time wasted. Let’s add insult to injury to this experience, as they were moving things out of the truck, my belongings became the leaning tower of Pisa, and fell down in the truck. I cringed, they laughed. As that furniture came out, one of them was smashed in the back, and the guy just said “eh, it’s just that back board”. I don’t even know what else could even possibly be damaged at this time because its all in the walk space/storage. Also, they just shoved my belongings into the storage with no rhyme or reason. They just unloaded it, to be done. I had to go back down there for a few hours, to make sense of things so we could walk in there and such. I took time to write this because maybe I was just stressed or whatnot, but time has passed and I am still upset and angry. Moving is stressful enough especially going through a divorce and job loss from COVID, my experience didn’t have to be this way and make times harder.
I strongly recommend that you do NOT use this company. They packed our home in Charlotte for a move to NJ. After completing the move to our new home in NJ late on a Friday night, we noticed several items (noted on the inventory), were missing. The movers told us that someone from the office would call us the next day. That was the story for a month -- someone would say theyd call us, they were working on a solution to get us our stuff, etc. They then told us that another truck coming up from the South would deliver the items to us (but, of course, they never confirmed exactly which items they located in their warehouse). That delivery date came and went. When you call, you get the run around, sending you to different departments, etc. Very, very disappointing and well be pursuing all available remedies. Steer clear!
Fantastic job. Very hard workers. Im very thankful and very satisfied. Darell Lawson and his crew were great. Thanks guys
Brandon Watford and his crew was absolutely amazing. 10/10 would recommend and use again. They made it easy and effortless.
Im so glad I went with All My Sons for our move. Our team was so pofessional, and a joy to work with. Not only did all our items make it in pristine condition, but Adrian actualy FIXED one of my items. Between the attention to detail and the cheerful nature in which they worked Adrian, Duran and Cam left our home BETTER than they found it. 11/10 will use again!
Beware this company is very unprofessional and even arrogant to make things worse. We booked them for a local move a month and a half prior to our move and thought everything was all set up. They called the day before our move to confirm and said I would need to unload the contents of my shed onto the yard because the movers won’t do that. Ok whatever, no big deal. Well the day of our move they didn’t show up. I gave them the benefit of the doubt but after they missed their 8-10am window I got nervous and called them. The guy working on Saturdays literally told me and I quote, “We had to cancel that job”. That job was our move. They offered no solution to help us out and the arrogant cocky guy on the other end of the phone just said “have a great day buddy”. Great day it was not. I had everything on my front lawn to make it easier for these people and had a crying pregnant wife next to me trying to figure out how to solve the mess they left us in. We had to move that weekend as our lease was up. Anyway, I can’t not warn you enough to stay away from this company. They have no regard for the importance of a smooth move and will laugh at you when you try to understand why your job got cancelled on the day of the move. Be warned is all I can say, they are not a professional or reliable outfit and the people answering the phones are extremely arrogant.
Edward Benjamin and his crew did an amazing job with our recent move! They wrapped up all of my furniture and delivered it with care. They were quick, and very professional! I really appreciate it guys! Thank you so much!!
We have moved twice with all my son’s and both times they have. Even fantastic. They are professional, friendly and do an excellent job wrapping furniture, taking CARE with your items snd keeping the pace moving,. Highly recommend them!
All My Sons moved me out of my house and into their storage and it was such a great experience! Jose and his crew were polite, professional and did great work to ensure my belongings were well take care of. I look forward to having this team move me into my new house next month. I would highly recommend All My Sons in Charlotte. Ask for Jose!
BUYER BEWARE!!! They cancelled at 8:00am today- Friday - our moving day! They were supposed to be here between 8:00am-10:00am. They said they couldnt move us until Tuesday!!!We have to be out today. Now we are scrambling to find movers and no one is available.They didnt even try to find other movers for us. They said it wasnt their job.Completely unprofessional and they do not care about their customers. Do not book with them!
What started out as a disastrous upgrade sales pitch from a representative who had no business pitching me without information when questioned, actually ended up with a highly professional and super qualified moving crew. Austin and his team went way beyond the call of duty to satisfy my wife and I, apartment move AND move 2 units of stuff from storage. Everything they did was methodical and to the point. Their attention to detail and what my wife and I needed them to do was met with nothing short of perfection.I wasnt going to hold back on a review that would have been scathing from that one person this morning, but Austin and his crew, sure calmed that savage beast down with a professional outing.AllMySons should be thankful they have staff such as Austin and his team and I will be sure to recommend them if the opportunity arises.
Chris Miles and Allen, did a great move. Easy to work with. Very professional and consciousness about every item they cared for on our behalf. Excellent at what they do in very efficient time. Would absolutely recommend and use them anytime. Thank you guys!
Substantial damage to our furniture and property - holes in drywall, front door was smashed in, scratches to dining room table after being assured it would be padded and protected, scratched chairs, scratched armoire, and missing furniture (mirror and dresser)... They charge by the hour, which is fine, but they spent time playing with our dog on the back porch. Appreciate them being friendly to our dog, but not while on the clock.
Omar and his crew were awesome!!! They did a great job, worked hard, put in a lot of effort, and customer service was top notch!! Definitely recommend and would use again for future moves!!!
CHRIS WILLIAMS LED AN EXCELLENT TEAM OF THREE. THEY WERE PROMPT GENTLE AND EXPERIENCED. TOOK GREAT CARE OF MY THINGS AND WERE VERY PROFESSIONAL. DEFINATELY WILL USE THEM AGAIN IN THE FUTURE.
We had a great experience with All My Sons Moving and Storage. Dakota Watkins and the crew were professional, careful and timely. They took great care with everything they moved. We would definitely recommend them.
From my first call to All My Sons - to the end of the move: this company was incredible!!I was fully prepped on everything that they would do, and the anticipated charges up front.I was so impressed with how they protected my house during the move out process.They wrapped, transported, and cared for my belongings as if they belonged to their own family.Dasheem, Pierre, and Blake were so kind, professional, and efficient.I would recommend this company and these specific movers to anyone, and will absolutely use them again. They made this, hands down, the easiest move of my life.
Johnson Pierre and his moving crew did a phenomenal job with safely moving my belongings from Charlotte to Raleigh. It only took them an hour and a half to load and unload. Professionalism was apparent. I highly recommend this company!
Deon and his crew were great! Professional and careful, they finished our job way faster than I would have expected. Will definitely use them again!
So so happy with my experience. Hiring movers is pricey, but the quality of their work is well worth it. Very good at communicating, very hard working, very respectful and professional. Would definitely recommend this service if you don’t want to go through the headache of moving things yourself! Dasheem, Desmond and Blake were amazing!
We moved from Charlotte NC to Nashville TN. We looked at several companies and read the reviews on BBB and on multiple sites. These reviews are only the negative ones. In our experience none of them applied. From the beginning with Tommy doing a virtual walk through and quote to Jose and his crew (sorry dont remember all the guys names) it was stress free professional and top notch! They wrapped all the furniture and delicate items like it was a baby. They protected the floors from damage, cleaned up all tape, plastic and cardboard. We had a 5+ bedroom home with a piano and everything went flawlessly. They are worth every penny and we didnt have any hidden fees. We highly recommend for any move you may have.
We had such a good experience with All My Sons. Chris, Stephen and Myles were awesome - arrived on time and got everything done in a timely manner. Will definitely use you guys again and recommend to friends! Thank you!
I’ve used All My Sons several times for local moves, mostly recently in July 2021. Cameron and his team were great! They were very efficient - it was one of the quickest moves I’ve ever had!
A team of three really really nice and funny guys showed up to load up my house onto their truck and store it for two nights. They were extremely professional and had me cracking up within the first five minutes of their arrival! They really hustled and were very careful and gentle with all of my items. I would highly highly recommend this company and I know that Johnson Pierre was I think the team leader (as he went over all the paperwork with me) and I dont know the name of the other two guys that were with him but they were all awesome! If I ever do move again I would totally use All My Sons again! And I would highly recommend them to anyone who is looking to move whether in town or across the country!
Devin and Chris moved me from one apartment to another today . They went above and beyond with everything they did! They both were very professional, worked extremely hard, they were amazing. I feel that today’s move was the easiest and best one I have had! I would give them 2 thumbs up and a 5 star review! Good job!!!
Using this company was the worse decision I could have made. The movers got lazy unloading the items. The movers put a hole in a wall and didn’t mention anything about it. Brand new section was damaged, lost crews to my expensive ice hockey table, lost screws to our bed frame which led to our bed collapsing. They left saying everything has been assembled correctly which was a complete lie. I’m lucky the bed did not collapse with my toddler laying with us. I am highly upset and the head guy made inappropriate comments. I also feel I was overcharged for the quality I received.
All I can say is this is the most expensive moving company Ive ever used. Please make sure you understand EVERYTHING youre paying for before booking. Also, if you do book with them please make sure YOU communicate with them as they will not communicate with you about anything.Items were not damaged and movers were very efficient.
Amber and her crew did a great job helping me move. They arrived early in the morning and were done before I knew it. - Hunter Helms
The movers that we had the pleasure of working with helped us get into our new place so quick! They were efficient and took care of the items we asked them too! Thank you All My Sons!
I used all my sons moving to move into my first home. The staff and crew were very friendly upon arrival and throughout the scheduling process. However, I do not think they are very well trained in moving. They broke one of my mirrors, damaged walls in my parents home and took 40 minutes longer than me to get to my home when we left at the same time. They nickel and dime you for use of tape and shrink wrap and try to shrink wrap everything you have with an excessive amount of shrink wrap, to the point where it took me hours to get it off all of my items. They quoted me $750 for the move but it ended up being $1200 in the end. Ridiculous! I moved with the same amount of furniture a few months ago and used hornet moving and it was $700 and they did a fantastic job. Would not recommend all my sons moving to anyone in the future.
Ive waited awhile to post this review so that I could be more objective. I want to give you the pros and cons, so you can make an informed decision.PROS: staff members in the office and at my house were generally friendly, helpful and responsive. Most of the actual movers were hardworking. Someone came to my house to do a free estimate of charges and also returned the week before our move to re-assess how many boxes I had packed on my own, theoretically to adjust my price.CONS: (1) They sent someone to pack my belongings who apparently had NO IDEA what he was doing and was, quite possibly high or hung over, which I did not realize until it was much too late. I had to direct him to wrap bathroom trays so that things did not spill out of them into boxes because he was simply dropping trays of jewelry, toothbrushing supplies, hair accessories etc... down into a box. (2) The people who packed my belongings on the first day did not finish the job. When a different crew (except for the supervisor) came to actually move us the next day, many things were packed haphazardly in a rush to get the truck loaded. What we paid for packing was ridiculous for the quality we received. (3) The estimator assured me that I had packed enough boxes to drop our total by at least $1000. When it came time to pay, I had to argue on the phone with someone in the office to receive that adjustment because the estimator never responded to my requests for his reassessment in writing. (4) We unpacked boxes that were smashed, thrown together with random items, crushed during loading of the truck. (5) Several pieces of furniture had major gouges. (6)A desk had been wrapped with plastic wrap to hold items on its shelves instead of them being packed in a box. When they set the box down and unwrapped it, the books and notepads went everywhere. (7) My husbands shoes had been dropped in a box with toothpaste and other loose items. (8) Our TVs, which had been carefully packed by AV guys were turned around and around during the moving process with no regard for the this end up directions written on them.After such a positive initial impression, I was deeply disappointed with the actual results of our move. Moving is hard. The guys who loaded and unloaded our belongings were friendly and they worked hard. I just wish they had worked a little more carefully with our belongings. I also recommend that you pay close attention to the folks who pack your belongings. The 4 packers separated into different rooms, and I was there alone. It was next to impossible to keep up with what was going on everywhere, but I believe that should also fall under the responsibility of the team supervisor. I cant say that I would use All My Sons again. And I only started taking photos after I realized the extent of problems. There were many other boxes packed poorly and other furniture with damage. Of course none that would be covered adequately under the insurance...
Amazing service from Johnston Pierre and his team. Very professional, courteous and kind. Highly recommend. We will request them for our next move in a month when we’re home construction is done.
Amari and the crew were great! Extremely polite and professional. Overall had a great experience! Unfortunately a table was damaged but Amari worked promptly and professionally to ensure a claim was filed and worked with us to resolve the issue.
Had a move scheduled with All My Sons today and it was a great experience. Devin and crew did an amazing job. They were professional, on time, and took very good care of moving my belongings. I would definitely use them again and recommend them in the future. Thank you so much!
My movers were great. All young very nice guys who communicated well. I was displeased after the move to find out Id been charged $33 for 6 rolls of tape and found 3 barely used rolls around my house. When I called to speak with someone about it, they said that because of Covid even if you use a piece of tape you are automatically charged for 6 rolls because that’s how they are sold. This is insane to use Covid as an excuse when your movers were in my house with no masks touching all my items. There is no difference. The guy on the phone was extremely rude and had terrible customer service. I had a much better experience with Charlotte Hornet Moving for way cheaper.
My first experience with professional movers, and it was great!Ray Brevard and Qashawn Brown were prepared for anything! Not to mention friendly, cheerful, and accommodating!Thank you so much!
Took the keys to my storage units. then lied about it. Asked for them to bring them back and Im treated like Ive done something wrong. I explained Im not comfortable with strangers having access to my things and would like an ETA for when Ill get my keys back. Person on the phone said I would get them at some point. I asked if I needed to get the authorities involved to get my items back and was told go ahead and call the police. Do not use this business
Multiple stops went very smoothly. Each mover was very helpful, polite and had great communication skills to get the job done quickly. They went the extra mile to set up a bed in the assisted living. Thanks to Dakota and his crew, we were very happy!!
Dakota and team we were on time and very efficient. They handled my stuff with care and were fun to talk to. Happy I used this company
Scheduled a move today. Michael called us with 15 minutes to spare before their latest arrival time to inform us they can’t do it. Literally said, “you’re move is cancelled”. This is after 3 weeks of coordinating with them and feeling like everything was moving along just fine. Michael only said to us they are refunding our deposit and did not offer any solutions or help. We were just supposed to figure it out. We also needed the items in our current home held over night, since we are closing tomorrow at our current home at 8am to turn around and purchase new home at 9am. Obviously we are panicking to figure how we can do this and are resulting in just doing it ourselves. I am never the one to do this (gripe about a company of google) but this is absolutely necessary to warn anyone who is considering using them.
Choose another moving company the movers who came over never told us that there is a insurance policy not to mention 15 minutes late. They ended up destroying both my new and old home they ended up putting a holes in the walls scratches and dings as well. And when you get the customer service on the phone they just bring up a claims report and when thats said and done they wont pay for what they destroyed only an estimate of what it costed before. To be honest I would leave zero stars if possible. Choose someone else.
ValueThis is by far the best moving company in the Charlotte area!! The crew was fast helpful and friendly. I couldn’t have asked for more. They got the move done quicker than estimated, saving me over $280.00 than originally budgeted.Brian K. and the crew did an awesome job! I would definitely call and ask for them if we need help moving again.If you’re looking to hire the best moving company in the Charlotte area, check out all my Sons Moving and Storage.5 Stars and an A++++++
They did an awesome job! Tommy was so helpful with our quote and really responsive! They were willing to change our appointment after our plans changed. Both of the movers were fantastic and worked diligently. I only caught Michaels name but I wish I remembered both.
An absolute nightmare. We scheduled our move 3 weeks in advance, with several follow up phone calls to confirm times and inventory. On our scheduled day we waited two hours into our scheduled move time only to receive a phone call that our move was canceled because they couldnt get their crew to come in. No delay, no alternative options, just out of luck. We had only a few hours to be out of our house before closing, so this was the worst case scenario and honestly something we never imagined was a possibility. In the end we were able to find our own truck and hire someone else on the fly, but would warn anyone in the future to not rely on All My Sons.
Ovidio Lopez and his team are amazing! He made the moving process so easy and quick. He is so kind as well.
We thought that the moving process would be our less stressful part of buying a new home and selling our old one! Boy were we ever wrong! It started with the quote and being quoted the wrong amont (I should have ran that this point). I was told that our overnight storage fee would be $100 when in reality it was supposed to $250. However, Tommie came out and gave me an accurate quote. He assured me that everything was now correct and he would oversee the move.Come the day of the move we were told that they would arrive between 8-9. At 9:30 they arrive. No big deal, I can handle that. They didnt realize that it was supposed to be an overnight delivery as we weremt closing on the house until the next morning, despite the fact that it was written into all of the paperwork. There was zero communication between the office and the workers. An hour into the move one guy got into a verbal altercation (to the point that I thought it would turn physical) with the supervisor and stopped working all together. At this same time one person dropped by daughters dresser and said Im sorry. I dropped it. Yup, broken!Because we had now gone from 3 workers down to 2 the loading took at least an hour longer than it should have! But hey, they finished and got almost everything into the truck.Come the next day we were scheduled to have them return at 1:00 pm (confirmed this many times prior to the day) to unload the truck. 2:00 comes and we have heard nothing. I call the office only to find out that we are a secondary load and no one is available until after 4 (since it was just unloading). At this point there is nothing that I can do as they have all of my stuff. I get a call at 4:30 to say that they are on their way and will be there around 6!!! Holy cow!Once this crew arrives (different from first day) they were wonderful and helpful. However, the card reader was not working and they tried to reach someone in the office who could take the payment (since they cant continue to work until it is paid in full). This proved to be a task since it was so late. Finally payment is taken.As they were unloading several time were determined to be broken (more than just my daughters dresser). Even the guys unloading commented this is the worst packing job Ive ever seen and Im surprised more things arent broken. Every item that was broken was wrapped and packed by the first movers. At this point I am furious! Finally they finish at 9:40 pm!!!After submitting my claim for all of the broken items they came back with a settlement offer of less than 1/6th of what it is going to cost me to replace all of the broken items! If thats not a slap in the face then I dont know what is!!!!This turned out to be the most stressful part of buying a new house!!!
Allen, Myles, Chris were amazing! They were professional, on time, and super friendly. They handled all of items with care. We would DEFINITELY use them again!
Dasheem and the crew did a great job! They took care packing and unpacking as well as protecting the walls, wood floors and all my furniture. On time, quick and accurate. Exactly what I wanted and paid for!
I had the WORST EXPERIENCE with All My Sons! I was scheduled to have my property moved a Monday morning 8-10a was the window. At 805a I called the company for an ETA. I was informed that there was a massive COVID outbreak within the company and 15 people called off...so my move was rescheduled to the afternoon. But no exact time.I had to call this company every 2 hours for an update. NO one kept me informed then at 5pm Dennis called me to tell me that he has to move my appointment to tomorrow. I was frustrated and told him that was ridiculous. But I was still professionalHe decided to cancel my entire request! This was horrible customer service! He was aware of my emergency situation and didnt provide any remorse or empathy! I will NEVER do business with them and would NEVER recommend anyone to go to them...now I was able to move my stuff someday with another company that came through for me last minute! I will recommend them to anyone looking for RELIABLE service! EVERYBODY LOVES RAYMOND MOVING SERVICES...he does long and local moving!!! They were truly a blessing
The service that I received from All My Sons was outstanding. The crew (Chris, Barron, Myles, Allen, from AMS - South Charlotte) were very professional. I highly recommend this company. Ill definitely use them again.
From my first phone call to get a quote, to when my movers pulled away from my house, my experience was fantastic. Everyone was extremely professional and friendly. We had a last minute change and the process was painless and didn’t cost extra. Johnson Pierre and Desmond Corbett were the movers sent out to help us. They were both professional, experienced, personable, and handled my furniture with extreme care. I definitely recommend these two guys and All My Sons to anyone.
The movers arrived when promised moved my furniture very quickly & professionally. Not one piece of furniture was damaged. And they did not damage any part of my home. Would absolutely use them again. I have used movers in the past and this company was the most professional I have ever used.
I want to give a huge shout out to Cameron Burke and his team! They were very professional and on time. They helped to move my great aunts piano from one location to the other and made sure the item was taken care of while moving to the truck, while in route, and when removing from the truck. I cannot thank them enough for helping to move such a delicate item. I also appreciate them helping to move the piano on such a short notice, the day after Christmas. I Will recommend to anyone looking to move a piano or looking to move in general. Thanks guys for all your hard work and dedication.
Devin Stinson took extra care to ensure we were satisfied. He was very courteous and helpful.
Darrel and his crew were awesome! They were so nice and professional and handled everything with great care. Such a great deal too, compared to others that gave us quotes.We went from living in a 2nd floor apartment to a ranch house and didnt want to do the heavy lifting down the stairs and these guys handled it like it was a breeze!Whenever we have to move again, well definitely be using All My Sons. Also, their knowledge of local law and moving services regulations is second to none. Expert service and you should definitely use them for every move you have!
Devin - with All My Sons was a pleasure to work with. He was was informative and got the job done quickly, but professionally. His crew was on time and made sure to handle our “older” furniture with care. Thank you All My Sons!!!