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Nail 2000
5304 Sunset Rd # C, Charlotte, NC 28269, United States
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Nail 2000

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Ta
Review №1

The first time I went to do a full set it was great everything went smoothly . I go next 2 weeks to get a fill in experience was horrible !! I asked for something from a picture and received something totally different not even the same colors !! They would not give me my money back so I had to get a new color, 2 days later my whole pinky nail is chipped and paint removed ( GEL NAIL POLISH ) I will not be going here again I am highly upset .

La
Review №2

Very very disrespectful owner. I am so glad I did not waste my time and money there after he wad disrespectful and rude. I went to get my nails done at Lee Soa nails on the plaza where I had been goingI for years but since this nail place was closer to my home, I decide to give them a try. I do like the women that work in there but because of the owner, I will not spend my money there. He does a horrible job with all services. Ban this place asap. Im a really nice personand this is my first bad reviewhave ever done on any business.

Br
Review №3

If I could give 0 stars I would. This is the absolute worst service I’ve ever had. This place shouldn’t even be in business. This is the work of the OWNER. He has a very NASTY attitude and is super unprofessional. He made my nails look worse then it did before I came in and it had been 3 weeks. My nails look like a child did them, the surface is bumpy, and the polish job looks horrible. I see why this place has UNDER 4 stars. The owner refused to fix my nails and tried to only give me $10 back, claiming my nails looked “good”. He gave me $20 after I refused to leave, and I’m still angry I even paid $10-$15. This is only day 2 of me having them done.

PY
Review №4

This place literally made the last few months a painful nightmare!! I went for a normal fill in routine and left out with a developing infection! Long story short, the male owner did my fill in. He was really aggressive with my nails here and there with all of the filing but at the time of service I didnt think too much of it since I hadnt been getting them done like that due to the pandemic. When I paid and left I did notice some soreness on my right hand, but thought it was because of just the tenderness of the filing he did on my nails. After about a day, I woke up with extreme soreness in my pointing finger and middle finger on my right hand. I took a Tylenol, then most of the pain lifted but still mild soreness. The following day was the start of torture. My pointing finger on my right hand started turning like a bluish purplish color as if the circulation was cut; which made it feel like my whole right hand was suffocating. I had extreme pain that even kept me up at night. I had to get rushed to the urgent care which the doctor told me I developed a severe nail infection which was caused by either dirty nail equipment or from the aggressive nail filing the owner was doing. At first they thought I had to get rushed to emergency room for emergency surgery due to the infection poison moving to my bloodstream; but instead I ended up having to get one of the strongest antibiotics. The meds cost me $28! I had to take 3 pills two times a day for 10 days! Now the fingernail is completely coming off the entire nail-bed. My nail may even be permanently damaged! I will never ever go back to this place!! Im reporting them to BBB Better Business Bureau and looking into suing them!! Do not risk your health going to this place!! Google isnt letting my 2 attached pictures of my finger be seen public.

Ch
Review №5

Loved it looks amazing

bi
Review №6

Worst experience ever! After my second visit, I refuse to spend a dollar there again!!

Sa
Review №7

The techs are awesome!! Clean environment, skilled and patient.

Ta
Review №8

I love getting my nails done and they do a good job most of the time

Se
Review №9

I just got my first pedicure. My feet,... but it was awesome. Thx

Sa
Review №10

They did a good job just nail color was limited.

de
Review №11

Didnt care for nails but pedicures are good.The nails crack and break.

Jo
Review №12

Rude and dont keep stuff sanitizing enough they need to sanitize more when they make a mistake they get mad at you and you paying your money and got to do better

Ch
Review №13

If you get your nails done here, I give you a week to see if your nails don’t pop off all on one hand!! And be careful about what you’re paying for.. LEE LEE charged my sister $20 for a gel polish CHANGE only. Not worth the money or time! Your best bet is to find you a black nail tech

Ke
Review №14

I been coming here since I was 12 years old and I have never been talked to so bad in my life ! By the short man in the front I guess he the owner but all I was telling him was my polish wasn’t powder he told argued with me that it was and like I told him I watch Nancy do it she used gel polish and a wiggled swirls on it, he told me go back to Nancy when all I tried to tell him was to try and use the nail polish remover smh . I won’t come back here he needs manners

Ay
Review №15

Horrible just Horrible had to go three times in one week due to chipping on gel polish got nails done on Tuesday had to go back Wednesday by Friday had to go back three more nails came all the way off. ZERO STARS

Di
Review №16

First time getting eyebrows waxed...didnt hurt at all she did a good job.

As
Review №17

They mf didint even shape it right ! He done made my nails bleed doing to much like uh uh

La
Review №18

Always do a good job with my pedicures.

Ni
Review №19

Unprofessional. Doesnt appreciate Black customers

SH
Review №20

Have you ever had to ask for a top coat on your toes??? And instead of the normal callus softener or remover I watched her use antibacterial soap and then proceed to scrub my heels. Never again!! Uploading photos!

Go
Review №21

Great service!! the lady in the picture wearing the black shirt did my nails. I got a simple manicure, and it was really pretty. it’s been about 3 weeks now and my polish is still in good condition. the only thing I would say isn’t the best is how she treated me. she had a very slight attitude and instead of telling me to put my hand in the dryer, she would shoo me with her hand. other than that, this was a great spot and I recommend it. very clean and organized. ❤️

Ni
Review №22

Because it was a holiday they were tired and my nails are proof. I will never go back

Re
Review №23

I love Hannah shes the best and has been the only person doing my brows & lashes for the past 5 years now! The nail techs are very nice here also... I know most of them by 1st name 😉

T
Review №24

Love those people in there. Very nice very fast and smiles as every customer walked in the door

en
Review №25

Le Le always does a great job!

an
Review №26

Someone refer me here. The shop design my nail that my shop couldnt do. Good job

Sy
Review №27

Love my friend there she all ways do my nails nandy

To
Review №28

I got my nails done on Thursday 27 and today Monday 31st it look like I need a fill in talk to ower and she said suppose to look like that !!! I want be back!!!!

Ke
Review №29

They charge different prices when you ask for a certain person to do your nails they dont want to apply oblige

du
Review №30

Nina dose the best nails ever I totally recommend her, she’s a very lovely person!❤️❗️

Ma
Review №31

Horrible customer service and scheduling appointments!! Its always a rush when theyre doing your nails. I made an appointment a day ahead one occasion went for my scheduled appointment ON TIME and was told to come back in an hour or so. Second time called again to make an appointment told me to come in at 6 I get there at 5:55 and was told I was too early and to come back in 30 mins. I will never step back in this place again. Its always something and been going here for almost 5 years.

As
Review №32

I will NEVEEERRR come back to this place again! If I can rate NO stars I WOULD! My nails are HORRIBLE AND UNEVEN! The owner did my nails and was soooooo freaking RUDE! How do you have POOR customer service and can’t do your job correctly? My hands are covered in GLUE! Oh he was so messy! Looks like my little sister did my nails! He didn’t follow ANY of my instructions! It took him 15 minutes to do my nails when everyone know it takes 45minutes to an hour! He rushed the whole process and had the balls to snap at me when I was concerned NO! Hell no NEVER again! DO NOT COME TO THIS PLACE! Don’t do it!!! Looking for a good place? There’s a nail bar in university! They’re amazing, not that expensive, and extremely FRIENDLY! With updated technology!

Ma
Review №33

They are amazing. Never had any trouble with their services

Pa
Review №34

This place has the worst customer service ever! The owner is very aggressive and rude!!! He has no respect for women and should not be in the profession that provides service to women. As much as they charge for service the least they can do is to be kind and give you exactly what your paying for. Instead you get a rude owner who gets angry with you when you tell him what you want.

Pa
Review №35

Awesome service and very nice friendly

Da
Review №36

Hannah is great!!!

Ti
Review №37

I usually have a great experience here but this last time was not so good.

B
Review №38

Was very grateful to previous reviewer warning about the mans shoddy work. Apparently, Im not the only patron that got her memo. People were requesting a female when they found out he was trying to do their nails, but the girl I had did not understand anything I said to her. I experienced the fastest and cheapest pedicure of my life here. We get what we pay for sometimes. The nail polish bottles appear to have been sitting around for forever. I did appreciate that they had the OPI brand available.

Ke
Review №39

The Owner as he called himself was VERY RUDE & DISRESPECTFUL!! My card is on my phn as the world evolves. I guess someone got ova on him with it and he took hid frustrations from that situation out on me. Crazy to me cuz it was my 1st time EVER stepping foot into his shop. Everybody isnt the same!!! He was disrespectful, rude, and loud eith me which made ppl in da shop look@ne crazy. UNACCEPTABLE if u call yourself a buisness owner of that shop!! I tried 2 speak 2 him respectfully & at a neutral tone but he was very rude & dismissive. I dnt recommend this nail shop 2 ANYONE!! Low-key hurt my feelings!!

As
Review №40

New management I go there all the time, its so much better than it was before. I miss Kelly but the time there is still good

Th
Review №41

Loved there hospitality☺ I was very comfortable. It was almost closing time and there was 3 people behind me. They stayed together until everyone nails was done. G.R.E.A.T!!!!!

Je
Review №42

They do an excellent job! Hannah is THE girl, if you want some to do it right and listen to you as to what you want! Wouldnt go amy place else!

Sh
Review №43

Good job on nails. Has all kind and colors

Da
Review №44

Love going here. They are the best nail technicians along with excellent customer service they make you feel the most comfortable.

Sa
Review №45

Best pedicure Ive ever had

My
Review №46

Terrible. Theres pieces of acrylic stuck under the nails. Some nails are very bulky while others look decent. Theres a few that are lopsided. The polish job wasnt the best but it wasnt terrible either. All in all, Im very disappointed.

Mi
Review №47

Horrible!! The man who does nails is too aggressive and will damage your nails.i will not be returning

So
Review №48

As I say waiting for 45 mins for pedicure, two chairs finally opendo up.. then two white women walk in they asked them what they wanted right away and sat them down. I ask the two ladies if they had an appointment, they said no this is out first timw here. So I express my concern about my 45 minute wait, she said sorry didnt know u can get next chair... Um no u make one of them get up.. after she looked at me crazy I walked out and took my money to a black business. These people tolerate us, but dont genuinely care for our business ..

Qu
Review №49

Used to love it here because Everyone was friendly except for the Chinese man, he is always Messing up on my nails all he cares about is the money! Do not go to him. Whatever you do

Review №50

I love this place because it always makes me feel at home and comfortable

Ga
Review №51

I low key love my nails

Le
Review №52

My lashes last for 30days. I love this place

Br
Review №53

Rude!!! Lady rushed on my nails due to closing polish was so thick and uneven and she had the nerve to say comeback Monday this happened on a Friday. Like really you want me to pay today but comeback on Monday. Lol yeah right guy was nice enough to allow me to return the next morning the lady wasn’t so happy about it either. Never returned never will

Li
Review №54

They are so bad. I got acrylic and they cut my skin,I told the man multiple times. And he was rough.

Fu
Review №55

Angie & her staff were very PROFESSIONAL.DID NOT ask if you wanted this or that for $5.The customers were friendly & cordial as well. See you guys in 2-3wks.Got the SAS because of my allergy to the chemicals in the gel & acylic. LOVE IT Angie.GREAT JOB.

Ka
Review №56

Love this nail shop long wait though.

La
Review №57

One lady cut my toe. From now on I will stick with Hannah or the couple who owns the salon

Ma
Review №58

Good service and the ladies that works there are very nice.

Sa
Review №59

Hannah is the best being going here for 2 years.

lo
Review №60

Always love them.. especially Nina

Be
Review №61

Horrible service, the owner has poor customer service

Yu
Review №62

The #1 worst place to go. They service is garbage especially the guy that works there. I will not be going back any more

Ju
Review №63

I will never go back to this place, nails were very messy, gel polish kept peeling, it was horrible and staff is rude and disrespectful especially when they have to fix something they mess up, I don’t recommend this place at all!

Ly
Review №64

Owner tries to force his nail ideas and designs on you and gets aggressive if you disagree with him

Ma
Review №65

Love this nail salon the best place to go💜

id
Review №66

Two nails broke after a week of just having them done. they slid right off. never going back

Pr
Review №67

Uhh.. good luck😂😂

Ho
Review №68

Good job for a cheap price

Sy
Review №69

Didnt do my nails good

Sh
Review №70

Ok if you dont have any other options.

JA
Review №71

My spot.. Chair 8

Le
Review №72

Fast, quick service.

Sh
Review №73

Freaking horrible, they dont listen and they rush.

CD
Review №74

Tech was ok...not my normal

Al
Review №75

Nails Are Way Shorter Than Normal . & Bad Service, & Nails All Lop Sided . Not Happy At All .

Br
Review №76

Poor customer service. Nail Technicians are messy with craft.

Sa
Review №77

Angie is the best.

La
Review №78

Super nice folks

KE
Review №79

Great staff

Ta
Review №80

I love this place

Me
Review №81

Kelly and Leena are the best

Wo
Review №82

Love Collen

Ce
Review №83

Love this place

Information
21 Photos
83 Comments
3.5 Rating
  • Address:5304 Sunset Rd # C, Charlotte, NC 28269, United States
  • Phone:+1 704-921-3299
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:10am–7:30pm
  • Wednesday:10am–7:30pm
  • Thursday:10am–7:30pm
  • Friday:10am–7:30pm
  • Saturday:9am–7:30pm
  • Sunday:9am–7:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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