I needed a fill and they accepted my last-minute appointment an hour before they closed. I liked the speed and thoroughness of the gentleman who did my nails (didn’t catch his name). They didn’t interact much with me as a client, but I don’t go there for social hour, rather to get my nails done. They did just that for $18!

Best nail salon ever. Kim and Helen do an amazing job with acrylics, SNS and eyebrows! been going for years, and the nails always last WEEKS without cracking. I am rough and play a lot of sports, they do a REALLY great job

Amazing experience. The pedicurist was very friendly and hospitable. I got the traditional pedicure and it was well worth it!!!

Love all the different selections they have for pedicures. My nail technician did a great job taking out all the dead skin and in grown nails. Manicure was done right at seat with heated mittens. First time here and they have a customer for life. Love this place.

They are rude. She rushed on my eyelashes and they are uneven and they were talking about me. The lady and a customer. the customer said i dont know why she want lashes when she have glasses and the lady that did my lashes laughed and agreed i was going to leave but i was already there and had to go out of town. I would never go there again. Nasty people that work there

They do a good job and practice good safety procedures.

Never go here they can’t do lashes. Hasn’t been a week. Had to remove. The worst I ever had.

Love this place! They work quickly and do an awesome job. Plus their prices are very competitive. If you’re in Charlotte, this is the place to go!

While I have encountered a few employees who were less than gracious my overall experience at this salon has been great over the last four years. I really like my tech and am always happy to see her, she is very thorough and takes her time o make sure that my toes look perfect. Salon is clean and prices are the best I have ever seen for the level of service they provide in even their basic pedicure.

Super friendly. They also have a autoclave which I love about them. The prices are also lower with great quality.

Jelly spa! Great service, great price. Had to wait a little bit on a Saturday afternoon without a reservation. Will go again.

RUDE! They have the nastiest attitudes I have ever witness in the nail business. Their work is awful as well. I use to love them, but not anymore. I go to another place that is pleasant with good work...

I love this place. Only place I trust with my natural nails and extensions. Quick and efficient. Take time to care for your natural nails.

Love this place. Ive been to several salons in Charlotte and this one had been the best by far.

Nice clean with friendly staff.. Helen does the best nails and her pedicure are awesome highly recommend this nail spa!!!!

I love this nail salon. Its clean, spacious and accomadating.My favorite nail tech is Helen and Mindy is great with pedicures. The best part of my visit is the message chairs 😍 I sit there for hours even after my service has been provided. Im always referring my clients to them. Great place.

Great pedicure, just about the best value for the price - that is from a very picky customer :)

In all my 20 years of getting my nails done, and as a former nail tech myself, I have never experienced 2 nails break after just 1 week of a fresh full set. Went back to show them and repair, they didnt even look at me shrugged me off and said, yea they break. Sorry you cant fool me, its not normal to have 2 broken nails after 1wk of a fresh full set. Never again for this place 😢 sad bc I got pedi here it was ok.

This is a great place to go and relax.All the employees are very welcoming and nice they talk to you and if you are a regular they do remeber you.The place is very clean and they do good work .i really like going to them they are the best.please try

Im pretty sure that this was the best mani/pedi Ive ever had. Went for my lunch break and got an awesome french gel manicure and was back to work in time, then went after work to get a very relaxing pedicure... Just what I needed. This place is a true gem!

Very inconsiderate after waiting for 45 minutes they allowed two women to go ahead of me after coming in 30 minutes behind me. They should pay more attention or have a process/sign in sheet. I left and called them to let them know how I felt. Did not make a scene . They apologized but that should never happen

I got my nails done from this guy but he doesnt do a good job and the gel there isnt good enough its chip after 2 days of having them done..... I gave him $5 tip thinking he did a good job which he didnt. Wont be going back there anymore... Very disappointed.

Update: Theyve gotten better but I only go during non-peak times.

They are RUDE!!! Especially the OLD MAN!!! BEWARE!! And their nail technique is way offfff to all my OCD Nail people!!! lol

I don’t normally get my nails done but when I do, I always go here!! Professional, friendly and overall get everything right with my nails from the length, color and shape!! 10/10!

Owner always smiles and says hello. Great prices- unlike most nail salons in the area they trim your toe cuticles with their basic pedicure.

Great service and friendly staff

I been coming here for the longest. The worst experience ever today. Always with their attitude. Now I’m going to find somewhere else.

Milan nails is a great salon. My gel nails last over 3 weeks!

Great customer service and nail care always last!

They dont speak English when talking to the other employees there. Its so rude but they girl that worked with me was sweet.

It was horrible, me and my mother in law just came in for our first time an they didnt greet us or anything an they had terrible attitudes!! They didnt let you know where to sit or anything or ask you what did you need. I will never go back to this place!

Clean nail shopsuperb nail techfriendly establishment

Always good service

I’ve been coming here for years giving them my hard earned money and as of recently their attitudes and customer service has declined. After today I will never go back to this place.

Talented ladies.

Milan Spa Nails was a wonderful experience.

Quick and beautiful

Han is the best in Charlotte!

Horrible service

Relaxing

They work well, the bad thing is that sometimes they give bad attention they are very arrogant