5 stars for Briana, she was great. My pedicure turned out so good!! She took her time and was gentle. Very pleased.

I have been supporting this business for a long time. The lack of service, communication, and urgency today will not make me return. I had an appointment scheduled. However, after 30 minutes of waiting and not receiving service or communication regarding the extenuating wait, I left without the receptionist trying to figure out the cause of the wait. The only solution offered was to reschedule due to a client “probably” adding on another service. If there are schedule changes, a call before or informing as I walked in would have been appreciated.

I enjoyed my first visit here. The salon is beautiful. The measures to ensure safety are in place. I enjoyed being the only client of my technician and not having to wait. It is more expensive than what Ive paid elsewhere, but elsewhere my nails werent as nice, I had to wait, I felt rushed, and the atmosphere wasnt as pleasant. I appreciate quality and well pay for it accordingly. I will be back!

I really struggled with writing this review but as I have not heard from the business, reviews are a good outlet to discuss my experience. My biggest disappointment is this place charges tax and there are no taxes on services in Meck County. I still left a cash tip for my service because there did not appear to be a manager or owner to discuss this. Unfortunately I check receipts often because lots of businesses behave in this misconduct. My service was a 1.5. I had Quay. She was late but apologized a couple of times, so I was willing to put that aside. She also was very chatty with her coworkers, often pausing my service to speak with them. She spent several minutes discussing booking a service with her coworker. Through her conversations I also found out some top earners were leaving the salon. She lazily did my gel manicure that of course is chipping, and I had to keep turning on the lamp when it would cut off. Very unimpressed and will not return.

My nail technician is professional and very talented.

I absolutely love this place and the atmosphere. I called before my arrival and was greeted by the sweetest lady who got me booked for an appointment immediately! Came in early and was seat right away by the friendly staff here. I will be back and very soon!!! Black owned and worth EVERY PENNY!! The location is a little tucked away but for a pointer, it’s on the end of the suites where All Uniforms is located, you won’t regret spending your time or money here!

Jocelyne is amazing. I travel all the way from steele creek to get my nails done. She’s creative, precise and very nice.

This was my first time at this spa and I had a really good experience. Bri did my pedicure and she did a great job. She took her time and I felt like I actually had time to relax. Usually I fell like the nail tech rushes through the service. The atmosphere was claming and they were very clean. I will definitely be back.

Paris is hard working and skilled!!! I love it here.

I definitely recommend this salon. My hands and feet look and feel gREat !! .. joB Well Done !!

I was able to schedule an appt for two people today and come back about a hour later! I highly recommend making an appointment in advance however!!! (I scheduled my next pedicure appt before leaving!) Being a license Nail Tech I can be very critical so I think my review can be very helpful! Eliana did a wonderful job for me. I was able to relax and didnt give my two cents on my pedicure!!! I loved my toes!!! Tuarae (Mgr & dont try to schedule her shes for special people😉) did my husbands pedicure and he was very pleased. We loved the atmosphere and how personal the staff was once we arrived!! They cleaned up immediately when we were done... Big plus in my book!! I was glad to be able to do a pedicure with a plus one at a African American owned nail location in Charlotte and Im going to tell everyone I know!!! Great job!!!

Janay is unprofessional she doesn’t do what she is told too do and is always saying she doesn’t need this job. She cut too deep and I was bleeding. Never have I ever had a bad experience before!

A classy and relaxing experience. Happy to support a black and female owned establishment.

First time client today and the experience was great! The staff was professional and friendly. The place was clean and I appreciated their COVID procedures. I will definitely continue to patronize this establishment. Make sure you book an appointment. Great job ladies!

My nails look beautiful thanks 🙃😁👍

Eliana is so professional and very good at manicures even with jacked up nails like I had she replenished my hand and had it looking clean and beautiful. Thank you Eliana this happened on December 2020.

My 1st time wont be my last time...Bre was great!!!

Ive been going here for a while but unfortunately this will be my last time frequenting this establishment. Im not comfortable being REQUIRED to tip 15%. I always tip; I tip what I can, when I can. The notion of being REQUIRED to tip 15% does not sit well with me. What if I didnt receive service worth 15%? What if I only have enough to tip% 13 or 14%? I was just here 2 weeks ago and was able to select my tip. I was actually looking forward to a bi-weekly pedicures with the change in weather, and had already scheduled an appointment 2 weeks from now for both my daughter and myself that I will be canceling; I cannot continue to support a business that REQUIRES me to tip a specific amount.

Trying a new nail salon can be challenging so I looked at reviews and wanted to give it a try. I got the dip powder service and it looks great!! Eleana is amazing! Her attention to detail is just what I need because Im picky. Thank you for a great service.

They did a wonderful job on my pedicure and gel manicure. I especially love how they have safety measures in place for COVID-19 such as taking your temperature and having you fill out a questionnaire prior to your services. They also have a plexiglass partition to separate you and the nail technician when getting a manicure. The salon is beautiful and they have high quality polishes. This is a great place to get your nails done!

After moving to a new city, one of the first things I am on the hunt for, is my new go to nail salon. I know we’re all hesitant about trying a new place when you’ve been going somewhere else for years. My hunt is officially over. The place is clean, the people are professional and the vibe is just amazing. They are going above and beyond with precautionary measures in light of Covid-19. Just mask up, be ready to have your temperature taken, and enjoy your time of pampering. I cannot wait to go back in 2 weeks!

Loved this place! Feels good to support a black owned business. Have come here twice for a gel pedicure and will be returning for a dip powder manicure soon!

Great atmosphere. A bit pricey but worth it

Eliana did a great job on my nails! She took her time and was attentive. Overall great atmosphere also.

My husband and I went there for our anniversary this past weekend! I was truly amazed at the welcome, hospitality, and essence of the environment. The technicians Brittany and Quay were awesome; very professional, excellent customer service. They provided great conversation and also put my husband at ease of even being there. Being able to support a Black Owned Business was great and should be done way more. I know this is definitely my salon of choice! Everyone please check it out; you will not be disappointed!!!

This was just my second time going..and I only go for eyebrow waxing but I really like Jocelyn and I love their covid process! Mask, Form, temp, wash hands! For everyone! And appts only

Great experience! Staff was welcoming. Reena did a great job. Clean and so relaxing.

Wonderful service, very relaxing environment. Stasha provided me a wonderful pedicure.

Guaranteed to leave with ELEVATED energy! I absolutely love this place. It is a beauty and nail spa where customers can actually close their eyes, relax and slip away to their inner self.The technicians here work with precision, care and quality. Additionally, the organization here is awesome. Someone is always available to greet you upon entrance and departure.As a military wife (husband currently serving a deployment) and mother, this place is my getaway spot for a few hours every month!Highly recommended.

I really enjoy coming to this establishment. The staff is friendly and the location has great precautions in place due to COVID-19. This will now be my home for my mani and pedi needs lol. I really enjoy the Playlist they have playing lol

Loved the atmosphere and they accommodated me last minute and did an awesome job. I will definitely go here again but will make an appointment to make sure I wont inconvenience the ladies next time. They were so nice.

Great Atmosphere!! I really enjoyed my experience. I loved the one on one experience that I had with Brittany she is wonderful! I also loved the way the staff worked together and how pleasant they were with everyone. Some say Calgon take me away!! Well Elevation blew me away and took me away to a tropical oasis in my mind!!. Please book and support you will not be disappointed!! The music was on point also!! I will be booking here and only here for now on!!

First time at this nail salon,. clean, pleasant, experience. Amy did my pedicure and she was cool to speak with. Will be going back.

Black owned business, very professional. So glad I found this hidden treasure. Absolutely loved the ambiance, I would definitely recommend this nail and spa. Exceeded my expectations, no acrylic smell, no acrylic nails!! I cant say enough about this place. Thanks so much for providing great services.

The spa was very clean. The employees were very personable. I was pleased with my service.

I’ve been to Elevation and have brought others with me. 1. Beautiful, clean atmosphere 2. Friendly nail techs that communicate with you during your service 3. Owner is present and engaged. 4. Pricing was great. You get what you pay for. Must try. I’ve found my new beauty and nail salon.

This was an absolute amazing experience. From the moment I went in till I left it was absolutely phenomenal. I was timid to even go bc of the pandemic but seeing how they clean after each person has been in a chair or at a nail booth was very comforting! The check temps at the door and the receptionist is so very nice! I didn’t have to wait at all!!! The music was perfect with the calm atmosphere. I received a mani and pedi and both were phenomenal! The massage was so good I didn’t even want to walk afterwards! Thank you and you have my business!!!!

I received one of THE BEST experiences ever at Elevation Beauty and Nail Spa a couple days ago. From booking my appointment over the phone with the wonderful receptionist, to the courtesy reminder via text, receiving great customer care and service by Brittany (manicurist), and seeing pleasant camaraderie & the beautiful relationship between Mariel (owner) and her team. Every customer receiving a service appeared relaxed while being pampered, as should be with any upscale and top notch spa as Elevation! I also loved how they also offer natural 10-Free Vegan Nail Polish, and LED instead of UV when drying nails. I’m a native Charlottean who comes back home to visit often. I am proud of Mariel for establishing this nail spa in the university area. Elevation will forever be included in my must to-do stops when visiting family and friends.♥️

Super clean with talented staff

Love the owner, Mariel, & her staff. I love that she’s hands on (she greeted customers, she cleaned bowls, warmed towels); I wouldn’t have known she was the owner (black owned 💃🏽) if I didn’t ask..lol She was very engaged with her staff & customers!Qua did my toes and she did an awesome job & I could actually have a conversation with her because I could understand her (nothing against Asian salons but felt good to talk to my pedicurist 😁). Thanks ladies for making my first visit awesome and next time I’m in Charlotte, I’m coming to visit you again 😁!

I LOVE, LOVE, LOVE this place! Been coming here since it opened and have never had an issue. They are all about quality and do not make you feel like a number like other places do. The owner is super sweet! She has by far the best spa in Charlotte. Other spa owners could learn a thing or two from her and how she runs her business. As for sanitation, they open new files, buffers, cuticle pushers for each customer. I have never been in any other spa where they toss tools after someone is in there. The owner definitely makes sure things are always clean. She jumps in to help clean the foot tubs or do other things if they are super busy. I highly recommend this place!!!

Walked in...Greeting hello. Informed no walk ins- appointment only. It is 1pm on the busiest day of the week. Empty chairs. Didnt appear busy at all. Please business owners place that on your website, for a better customer service experience.

Ilda is awesome

Much Luv!!! I appreciate the Luv and help for making this anniversary weekend special for me and my Nubian! Was honored to be in a B.O.B with the upscale service provided. I will be sending some of my family through. Im not up on the nail game. Not my style but had a ball with Quay and Brittney excellent conversation and customer service! Made me very comfortable in an uncomfortable situation even figured a wa y to get me back. Say Im got my nails/feet shaped up!!! All jokes a side I appreciate the Luv yall showed me and my Nubian, my wife! Proud of what yall have going on and are doing. You have another avid supporter!!! Much Luv 2u One Luv 4u... blessings and success to the future!!!

Exceptional job by Brittany. She creating a beautiful French manicure. In 15 years of manicures, I have never left a review...she is that talented! When I am in town I will absolutely return.

El was AMAZING. This is definitely my new spot as long as she is here

I had an amazing experience at this nail spa! I’ve been in Charlotte 20 years and this is the first nail spa I’ve been to where everything is neat, and the employees are warm & knowledgeable. I walked in and was greeted wonderfully by the owner & was serviced within 2 mins of walking in with a drink menu. They have a generous choice of colors including a full line of vegan nail polish. The nail techs gave me tips on how properly take care of my nails and aftercare. The atmosphere is very relaxing, clean and spacious. I recommend bringing a night cap because the pedicure massage is so relaxing you may fall asleep! Located in a great area close by eatery and the Boardwalk! I will be back again with friends & family!

THE BEST NAIL SALON in the Charlotte & surrounding area (also the cleanest!!!)!!! I am throughly impressed at how clean this salon is and how great it smells! The staff is wonderful! Very pleasant and professional!! Can’t wait to go back!!

This nail spa has a great atmosphere. I was offered a beverage, I chose coconut juice and it tasted great! ILDA is a very detailed nail tech. I got a pedicure that ended with a massage. I felt like going to bed. Thanks for the best service I ever had!

I’ve had THE BEST Gel Manicure Ever. It lasted over 3 weeks no lie. The quality of service is really good here. I’m a regular client now.

I love this place, I wish I lived closer. The owner is friendly and the staff are welcoming. Definitely try them out.

A+ quality I love the care they take when doing my nails. They just slap the polish on and move on. I did the dip powder enhancement and I had no leftover gunk on the sides and during my pedicure the foot massage was to die for I loved it. Will be going back

Love the ladies in there. Its a relaxed yet professional vibe. I definitely unwind there and look forward to my bi-weekly visits.

Great customer service. Christian is great!

Love, love love!!! I will absolutely be a repeat customer!

First time coming here and it won’t be my last! The place is so clean and relaxing. I love that the utensils are opened in front of you. Eilanna was amazing!

This Nail Spa Is The Best In Charlotte. Brittany W is the BEST I have been coming since January. They have a loyal and faithful client in me... The Best Staff EVER

I had just 1 request... And it was met by both nail techs without issue. My appt was 10a for a gel mani & pedicure & I was out the door at 11:35a... I will most definitely return... Thank You Ladies!!

Beautiful chic nail spot! Great technicians, friendly and knowledgeable. A lovely selection of colors to choose from. They even carry vegan friendly nail polish!

I had a wonderful experience at Elevation Nail Spa. Brittany did an excellent job on my nails, I love them! Jae did a excellent job on my pedicure, it was a relaxing, experience. Plus, I loved supporting a black owned nail spa! I’ll definitely be back!!

Great new hip, modern, clean place to get pampered! The ladies there are amazing and friendly. Brittany was very detailed and is super bubbly, I had a lot of fun talking to her and I have no complaints!

The owner is super gracious! Love my nail technician!

Beautiful set up, friendly faces, and soothing atmosphere. I will definitely be returning!

I really enjoyed my experience here and it had to be the best polish that Ive ever received. I only ever get my natural nails done and they look phenomenal afterwards. Dont come here expecting the traditional nail spa experience with massage chairs and being rushed out the door. I left feelong just as if not more relaxed. The aromatherapy options were good, my massage was thorough and she asked me along the way if I was comfortable, like the shape etc. I really appreciate the attention to detail and tranquility they provide.

Very nice and professional staff here. Nails and feet were done to my liking. Check them out.

Listen!!!! The way my feet feel after this pedicure! I couldn’t have asked for a better experience! Everything was beyond what I could’ve ever imagined! I will be coming back and I highly suggest this salon!

Hands down the best pedi spot, I had an appointment with Leslie and she was great we conversated the whole time. She even recommended a cute color to go with the color I already picked out. I love a nail place I can go to and actually have a conversation with the tech. Unlike these other places you never know what there saying ! 10/10 and it’s right down the street I will be returning very soon(:

Top notch service. Clean and relaxing atmosphere. Will definitely be back.

Great Atmosphere! Glad I found this place! If you are tired of going to the Asian Nail salons where they dont listen to what you want, you cant understand them half the time....try this place out! Support our young black and white Nail Techs! Its time.

Great experience, my feet feel brand new.

I love that it is black owned. They are professional and do great Mani/pedis

Mighty Of God who believe that this is One We All Shouldnt be Exposed to - Think Again. And Im Not Discriminating Against Anyone Else. It Helps to Shift the Mind & Really Release Unnecessary Mental Weight. The Owner is Phenomenal and the service - Absolutely Professionals beyond comparison to come out and support spend your time effort get to this place!Pastor Michael RobinsonUncompromised Life Christian Center

VERY ANGRY CUSTOMER!! I wanted to treat my new daughter in law to a spa day. So she suggested we try this new place she heard about from her friend. So we went to Elevation Beauty and Nails, a place I’d never been and will NEVER go back!! The place was nice at first glance ...But it is weeks later and my feet have broke out with something. So I go to two doctors (my family and a foot specialist) I’m told I have plantar warts. Not just one buy several on BOTH feet that popped up literally overnight ! The doctor has stated since I’ve not had exposure to anything that could have contaminated me other than having a pedicure I contracted the HPV virus on my feet from this pedicure I received from them ! I’m so angry ! Im currently following up with the state license board the health department and consumer affairs! Never have been upset from a spa day ! I would beware of this place!! I stopped by to discuss it with the owner but she was not there and has not reached out to me since! This is why I’m reviewing them publicly ! They probably think it will pass and I’ll go away. But I’m not! I’m going to make sure they acknowledge this issue!! If you had an issue after being treated here please let people know so this doesn’t happen to another person! As for my feet I will never go here again!! They’re dirty in shiny package!

I have one complaint...I needed a nap after that amazing massage and there was no place to lay down...THANK YOU BRITTANY! I just moved here last week from DC and searched the internet for a place to go. I read the reviews and they had the best. I called and got a very customer friendly lady who explained the services and she made me an appointment for the next day. I arrived 10 min early and check in was 2 seconds. My technician was finishing up her client and immediately started preparing for me. Appt was at 1 and I was in a chair at 1:02 exactly. I was offered a drink of juices. Brittany introduced herself and went to work. The chair, bowl, and music were all in sync. Who needs a massage chair. She literally put me to sleep. I got the elevate pedicure and didn’t want to leave. The aromas and everything were so relaxing. I am very very picky because I get ingrown toe nails and I want them out. She did it. I want the chair at my house. I want Brittany at my house haa haa haa. I am used to acrylic on my natural nails and they do not do that. They only do natural products, so I will come back to try the natural products with an appointment. I didn’t have one today for the nails and they were busy, which is very understandable. I will come back and hopefully will have the same experience. Based on the reviews, I should. They work hard and stay busy so I understand the Sunday and Monday off, but wish it was an option. I will book my appointments on Saturdays at 4 so I can selfishly sleep in. Great experience and well worth the gentleness, customer service, and professionalism. The prices are great. Nothing here should change lady owner...NOTHING!

A very modern and relaxing atmosphere. Positive energy, excellent customer service.

Wonderful service I would definitely come back here. Manager was attentive but not overbearing and my nail girl was wonderful.

Total Spa Experience-Brittany was my technician. I must confess that I booked appointments at two spas today for the same time(😉)-Glad I left early to come see what The Blood-Sweat-and Tears was about.These SisStars👑 are definitely here!!!I will be coming back-even called my SonStar👑 while getting my pedicure, and told him to come through. Book your appointment and come experience the ambiance and professionalism. I have a Momi’s treat place🥰!

The customer service and time taken to make sure youre left feeling satisfied makes this nail spa exceptional! I especially like getting my nails done by Brittany, and the owner is professional and business savy, making the spa one that will be around for years to come.

Love the atmosphere and the staff make you feel so welcome

Modern, clean, relaxing nail spotA hidden gem for sure. The owner was very nice and my nail tech Leslie was the best!

Treated like royalty! The elevated pedicures were amazing! Enjoyed the staff as well!

My pedicure felt so good. I’m definitely going to start treating myself by coming here at least once a month.

I love my nails, they did great work.

Very friendly did a wonderful job on my nails I definitely will go back

Everyone was friendly and welcoming, I loves my pedicure it was very relaxing and the drinks are delicious

AWSOME location, AWSOME STAFF, AWSOME SERVICE AND AWSOME PRICES. I WILL MOST CERTAINLY BE BACK NEXT WEEK. Thanks Christian and Sarah.

My tech was very professional, the services and atmosphere is just what I needed.

Loved my birthday pedicure.

Small intimate salon with great service

It’s close, not even a courtesy note to let know people

The service far surpassed my expectations!! It was an experience and they take their time with you.

Such a relaxing atmosphere.

Great spot, customer service is good

My new guilty pleasure!

Nice atmosphere