OUTSTANDING!They use high quality materials and are always on time. The installation team works like a fine tuned machine, if any problems are encountered they just dont come to you with the problem but also with solution choices for the problem. The owner or his representative is on site everyday to insure things are going well. The price is reasonable for the quality of workmanship and material used.
Hardwood Giant did an excellent job installing new bamboo flooring in our condo. They communicated and responded quickly and answered our (many) questions about the process. The installation and end result is beautiful and has really improved the overall feel of our home. Definitely recommend Phil and his team if you need this kind of work done.
My Wife and I recently purchased a home in Monroe, NC and needed the hardwood floors refinished. We received several quotes and decided to go with Phil even though his quote was not the lowest. He is honest, on time for appointments, does his own measurements, offers to add new moulding in places you wouldnt think, and had our quote ready the very next day. His entire crew was very pleasant, respectful, and professional. The job was completed on time and turned out fantastic! Their quality of work is worth every penny.
I recommend this company to anyone looking to get hardwoods installed into their home. Phil was on time for all appointments, sent out our estimate in a timely manner and we were able to schedule our project within days. Phil had his crew out at our house at the agreed time and the job was completed same day just as Phil quoted. My floors are absolutely beautiful and almost an exact match to our existing hardwoods. The total cost of this project was very reasonable and cheaper than other companies quoted. I cannot say enough good things about this company!!
We recently purchased and home and worked with Phil and his team to sand and stain the flooring throughout the home. They were a pleasure to work with. They were early to the appointments, thorough, and extremely professional. His input was invaluable throughout the process, and his knowledge was so helpful as we made decisions along the way. I would highly recommend for any flooring needs.
Whether youre resurfacing pre-existing floors, and or adding new, flooring work is a huge monetary investment. With that said, its important that you find a service provider who is transparent, dependable, provides a high quality product, and most importantly has integrity. Phillip and his team met the mark in all of these areas, which made for a smooth and enjoyable experience when having the flooring in our home overhauled. We resurfaced all of the existing floors, and added about 1,500 square feet of new raw wood. Phillip and his team did a phenomenal job resurfacing, tying in the new wood, and helping us select a stain which met our goals for the aesthetic of the home. If youre in Charlotte, and the surrounding region, I strongly urge you to consider The Hardwood Giant.
Dear Guys, Thanks for the great job. Our new maple flooring installation looks fantastic! We are anticipating many years of enjoyment in return for our investment. I will be glad to be a reference for you anytime.
Our family really enjoyed working with the owner and his team. The results of the floor speak for themselves, they look amazing.One of the most important pieces of this process is selected the correct stain color. It was great to have ideas, but the owner and his team sanded off parts of the floor and truly took their time and found the exact color we were looking for. We ended up doing a 50/50 mix and everyone was incredibly patient while we made the huge decision and worked through the options.Refinishing your floors is a great option instead of replacing if yours floors have that ability and Hardwood Giant will make the process a great one for you!
These guys were great! They arrived early to get started and did an amazing job resurfacing our beaten up hardwood floors. We are so happy with our floors now! They look like new :)
Professional and reliable. My Wife and I are very happy with our new floors.
My mom used this company to do her hardwood floors recently. Phil did a great job and was very patient since it was hard to match her floor colors. He matched the color perfectly and I would highly recommend him.
Absolutely love this company! Phil was quick to respond and arrive for an estimate, when I agreed to his very fair price we set a time. He was on time (rare these days) and his crew were excellent! My floors look amazing and the work was completed within the time frame he gave me! I would use them again, actually I need to when I can chase my husband from his home office long enough! Thanks Phil, perfect job!
We had water damage and had to replace our entire downstairs floor. Phil came out and gave a really competitive estimate. His team came out and were able to fully replace our floors in just 3 days including tear out. They stayed later the 3rd day so we could get it all wrapped up and get full use of our floors. I would definitely recommend Hardwood Giant.
Hardware Giant sanded my existing hardwoods and installed some new as well where previously was carpet. They did an amazing job. Better than that a new dog did some damage and they returned and repaired as well the dog damage. They do a fantastic job. Real pros! Highly recommend. They did a waterbase so no oil smell and better than that, we think holds up better
If your looking for a company that refinishes floors and does a Great Job, then you should call The Hardwood Giant. They are very professional and the results are worth it! We were very pleased with the outcome!
Recently used them to put down new floor. Floor looks great. Very cooperative re questions and issues we had. Very concise re details like fireplace surround, carpet thresholds, stain color and dropping off shoe molding before installation of flooring so we could paint it correct matching trim paint color before they installed it.Its those little details that they helped with that is a good indication of how professional they are.
Great job! We love our refinished floors! They look brand new!
I dont have experience writing reviews, but I use them quite often when buying a product or service. So I decided I should help others by writing about my experience. My husband and I recently moved to Charlotte and we wanted our floors refinished. After meeting with several people we made our choice and went with Phil, Charlotte Hardwood Giant. He was very professional, gave great advice and is extremely professional. His price was a little higher then others but the job they did on my floors is amazing. They took off all the shoe molding and replaced it and it looks better then when they started. They showed up when they said they would and finished the job on time. They did the whole job while I was out of town and Phil kept me updated the entire time. You wont be sorry if you choose the Hardwood Giant for your next flooring job. Thanks for a job well done!!!
Overall we had an excellent experience with The Hardwood Giant. We had about 1000 sq feet of existing hardwoods that needed to be sanded and refinished, along another 500 sq foot new hardwood that needed to be added. We could not be more pleased with the final product. The floor flows together seamlessly and the color/workmanship is amazing.Phil (owner) worked with me from start to finish, being the only person I ever had to speak with at the company. He was the one to give me a very thorough quote on the first day and was there first every morning to talk me through what they would be working on that day and answer any questions I had.I was also very pleased with the communication and customer service of the company. Phil took the time to go over every option with me for our floors and balusters, probably answering 20+ e-mails from me over the course of the experience.These guys did an awesome job and we are thrilled. Weve gotten a ton of compliments on the flooring and I couldnt recommend them more.PS, we used Jacobean and Ebony 50/50 mix for the color. Its awesome!
I had an excellent experience with Phil and his team. I had my first floor refinished in order to create a more modern look, and I also had new hardwoods installed upstairs (after removing 30 year old carpet). I also had a pretty tight timeline, since I wanted the work done before I moved in, and my lease was ending soon. Phil and his team performed the work on time, and we are very pleased with the results. The upstairs and downstairs look brand new, and you cannot tell which floor is new and which floor is refinished. Phil kept me informed of his progress throughout the job. He has also been very responsive to questions that I have had since the work was completed. Thanks Phil!
THe Hardwood Giant team was extremely responsive and their work was top notch from beginning to end. I couldnt be happier with our re-finished floors and highly recommend The Hardwood Giant.
Phil and his crew were great! Phil was able to come out right away for a quote and begin the next week! He was helpful in fitting to our budget and we could not be happier with the results! We had about 1700-1800 square feet of hard wood floors refinished (original to the 1972 house). They look brand new, everyone that sees them is blown away by the work! Phil was completely professional and called or emailed my husband at least once a day to update on the progress. He was extremely responsive and helpful! The floors were finished right on time and Phil even through in a few extra bits of molding around our fireplace and between our kitchen and den to make sure our final result went beyond our expectations! He really knows his stuff and we felt confident we were going to get a great product when we were finished. We had another quote that was a little cheaper, but Phil and his crew was SO worth the extra few $100. We absolutely got what we paid for! Dont look any further, Phil and his crew at Hardwood Giant will NOT disappoint!
I just bought a house in Charlotte and needed to get the floors refinished prior to moving in. I was dealing with a time crunch and needed to get the job done as quickly as possible because I had to get moved in. I met with the owner of The Hardwood Giants, Phil, and several other flooring contractors. I liked Phils style the best. He talked about what his company does well and did not bad-mouth his competition. He explained exactly what to expect and everything happened just as he said it would. They started working within 48 hours of getting the quote and the floors look like new! I changed the color of the floors to a natural oak, but was given multiple options to choose from. They actually stained the floor in several spots so I could pick the color I liked best. I also liked that Phil was on the job site on multiple occasions supervising and I didnt have to pay a penny until the job was finished. If you are in need of new hardwood floors or are looking to get your floors refinished, I strongly recommend reaching Phil for a quote. His team does a great job!Thanks again!Jason
These guys did a GREAT job on my hardwoods. Looks better than when they were new! Awesome customer service, quality work, competitive price; cant ask for more. Would definitely recommend!
Phil and his team installed and finished approx 900 square feet of gorgeous hardwood flooring in our home two weeks ago. Owner was extremely professional and quick to communicate. Estimate and final cost were extremely competitive and fair. His team was a dream. Weve done a lot of remodeling and this is the best team weve encountered. Quiet, polite, clean, kind to my kids and dog, patient with questions, timely, and industrious. Work finished on schedule and floors are beyond beautiful. Little touches like reducers and quarter round are lovely. We couldnt be happier and are planning to have them back to put additional flooring in this spring.
Phil and his team did an excellent job for us. Phil stayed on a schedule which he laid out before he even started and was very responsive to emails and calls. He gave us a quote and the final amount we were charged didnt change at all from the original quote. Most importantly, the floors look incredible. We are really happy with the end result and would highly recommend Hardwood Giant to anyone.
After meeting with several companies, we felt confident choosing The Hardwood Giant Co. for our hardwood installation. Phillip was easy to work with and very professional. He was prompt to respond to emails and always arrived on time. We were impressed with the selection of quality laminate flooring to choose from which held an unbeatable price. Each step of the process was explained to us and we truly felt that our best interest was being met. Installation for our entire downstairs only took two days and the team did a great job of cleaning up before they left. We absolutely love the way our floors turned out! If you are looking for a friendly, reliable and dependable company to do your job, give them a call. We will be recommending The Hardwood Giant Co. to all our friends and family!
Phil was very easy to communicate with. His crew showed up on time 4 straight days. Left before dinner time and was respectful around the family. Quality and craftsmanship was excellent. This was the 2nd time in 2 years I trusted Hardwood Giant with home projects.
Phil and his team at Hardwood Giants did an excellent job refinishing some existing floors and laying done some new floors. They look beautiful! They were organized, prompt, and professional. We would highly recommend them.
Phil and his team were very professional in their approach and work. The installation was done in a timely manner and looks great. Phil was easy to reach for any questions during the process. I am very satisfied with the product and quality of work. I would highly recommend them.
If anyone is considering refinishing their hardwood floors, do yourself a favor and look no further than Phillip and The Hardwood Giant Co. I can not express how pleased I am with the quality of their work as well as the manner in which they managed the entire process.1. The scheduling was a breeze.2. The estimate provided was affordable and accurate.3. The project was completed on time.4. The floors look immaculate and there was little dust / residue.5. And lastly, they were very pleasant to work with. Phillip was extremely attentive, explaining the entire process and answers all the questions that I had. He even helped move my furniture at no charge. When I asked to be billed for the time/labor, he refused!Dont bother looking elsewhere, go with Phillip and The Hardwood Giants, you will not be sorry.
We selected The Hardwood Giant based on customer reviews, their price quote, and Phils description of how the project would take place from start to finish.We are delighted with how our hardwood floors turned out in our foyer, dining room and living room. Phil and his crew did meticulous work! They were always on time, professional on the job site, and had great attention to detail.Our painter that did touch up after the job was completed told us that he had never followed a hardwood floor job that had such little touch-up required. Further evidence that these guys know what they are doing.Phil is VERY responsive to voicemails and emails. His attention to strong customer service was much appreciated.We could not be more pleased with the quality of their work and our beautiful hardwood floors. HIGHLY RECOMMEND THE HARDWOOD GIANT!
Phil refinished our entire home and installed new hardwood floors in the closets and kitchen during two separate jobs. The quality and customer service is amazing. He shows up to every job himself and walks you through every step of the process. We had construction delays and we were easily able to postpone our kitchen floors two days prior to him starting work.
Working with The Hardwood Giant Co. was a wonderful experience. They arrived on time and were very detailed in their ideas for refinishing our hardwoods. The owner, Phil was a very nice guy and explained everything to us in terms we could understand. They went above and beyond what we expected and our floors came out beautifully! We will certainly be using them again down the road. It is obvious they take pride in their work and their product.
Phil and his team did an amazing job on our floors and we couldnt be happier with both the professionalism and ease while working with him.
Arrived on time, color exactly what we asked for, Incredible Job.I recommend Phillip and his crew !
Phil and his team did a fantastic job. I can’t wait to tell everyone about their work. Thanks again.
Our floors are beautiful. The workers were here on-time every day and the job was finished on-time. The owner was very easy to work with and very knowledgeable. I would highly recommend this company.
They arrived early and did a wonderful job installing our floor and the shoe mold . Even finished the job early as well and cleaned up after they were done. We are very pleased and happy with the job they did and the installation of the Flooring.
Id give Phil ten stars if they were available. He and his talented craftsmen just finished their second project in our home (master suite last week and two staircases plus second floor halls a few years ago), and we couldnt be happier! Beautiful and careful workmanship, combined with excellent service and their personal concern for our complete satisfaction, make The Hardwood Giant an excellent resource for anyone who wants to replace carpet or other floors. I recommend them without question!
These guys did an unreal job at my home in Waxhaw. Pros from start to finish. Do yourself a favor and give Phil a call, you wont regret it!
Phil was great and was very flexible on timing. The floors turned out great, would highly recommend.
Great work! Reasonable price.
Very happy with the professionalism and quality of The Hardwood Giant! Hard to find Reliable Sub Contractor...Thanks Phil
From start to finish, the entire process went exactly as Phil predicted. Except for one important distinction: It was a thousand times better than I imagined. I never doubted him from the initial meeting, but when remodeling, it rarely goes as planned.He explained with sufficient detail to ease my mind. Wood is organic and unpredectible. His stain absorbed and resulted in an impressive deep, rich color.We happened to be onsite during some of the work, and was blown away by the precision of the staff. For example, the guy cutting the quarter rounds made one trip to the chop saw for EACH ROOM ! I still dont understand how he did that.Contact me with any questions and Ill be happy to ease your mind.
We are SO PLEASED with not only our newly refinished floors but the service from Phil and his team! In additon to installing one room of new flooring, they sanded floors of matching wood AND 2 rooms of mixed, prefinsihed floors... making all 3 sections flow together beautifully! Always responsive, always on time and as neat and clean as one could hope for! Highly recommended!
Edwin excellent installer!
Our floors look spectacular and the customer service was great!
I have left many messages on their voicemail, website, and email. No response.