A 5-star review is an understatement! I had the opportunity to work with Lawrence (excellent!), Felipe (outstanding!), and Sam the Finance Guy (amazing!), who helped to make this the best buying experience I have ever encountered. They worked to find the exact Crosstrek I had envisioned. Two weeks later, I met with Eric (superb!) for the Encore follow-up visit (complete with a gift card), who showed me even more features of my dream car. I highly recommend Subaru of South Blvd!

Purchased our second Subaru here after purchasing our 1st Subaru somewhere else a month earlier. I wish we would have found South Boulevard first. They did an amazing job finding us the vehicle we were looking for and the financing was simple. After the sale they follow up to see if you have any questions about your new vehicle. I have had my 1st service here and was satisfied with service department too. I highly recommend this dealership.

Our experience with Subaru South Blvd didn’t started well due to a miss communication but then we were contacted thru phone and they addressed our issue immediately. It was a great easy experience at the end of the day and we were happy to leave with our 2021 Outback.Thanks to John who handled our paperwork. He was very knowledgeable about the inventory and the features of the car that we were interested in.Sam, (the finance department) was the coolest finance person I have ever dealt with. He was extremely transparent with every step of our financing process. No hidden fees or surprises. Beside work, that was a great pleasure to chat with him. What a lovely and friendly man! I can’t thank enough.And the Sales Manager, RC, he was above and beyond when it comes to hospitality. He made sure that I will be leaving as a happy customer. Thanks to him Subaru South Blvd earned a lifetime customer today.I strongly recommend this place if you are looking for a new vehicle. They also have a huge used vehicle inventory if you’re looking for another brand. But hey, why would you buy another brand while you can buy a Subaru 😊

This place is amazing! The staff are so helpful. The sales manager Scott was very kind and gave me a great deal. The salesman that done our paperwork was Doug he was very helpful and answered all of our questions. But most of all, the car we got was amazing! We bought a used car and they updated everything on it to make sure it was a reliable vehicle. They put new tires, breaks, rotors, windshield wipers and so much more on this vehicle before putting it up for sale and that shows a lot about their business. They wouldnt put a vehicle up for sale unless they know its reliable. It was a pleasure doing business with them and I will never go anywhere else. Thank you Subaru south Blvd!

Very good pricing up front. No haggling to get the good price. Very knowledgeable staff. Explain everything Very well about the car. They follow up really well post sale and send you awesome brownies and insulted coffee mug. Great dealership

Extremely POOR customer service. My son took his CarMax Subaru in for warranty work and was told that hed have to pay for the $1000 AC repair himself or take it elsewhere. Dealer wouldnt call CarMax to verify/authorize the work. Told my son it would take 9 days to get authorization, which is a farce!!! CarMax does NOT operate in that manner. Dealer also charged almost $200 for AC diagnostic. We will NOT be back!!! Very glad we purchased our Subaru elsewhere.

This was by far the absolute best experience I have ever had in purchasing a vehicle. During the sale and after the sale has been astonishing. I have purchased a lot of cars and trucks in my life time and I will tell you the team at Subaru on south Blvd. Say what they mean and mean what they say. No question we will go back there again fir our next purchase. They are a great bunch !

This was an excellent experience in customer service. I felt as though I was an old friend from everyone I came in contact with. Sincere, genuine and honest information and a willingness to listen and answer questions with openness and thoughtfulness. Truly the best experience at an auto retailer I have ever found.This is how it is supposed to be.Thanks,Tom Adams

Just bought a new Subaru from them. John and Johnathan took great care of us and we arw happy with the deal. Not pushy and they are really laid back on when showing a car.

Having owned 6 Subarus and 20+ cars overall, Ive dealt with quite a few dealerships along the way... many of which I wouldnt deal with again. Subaru South Blvd is different. Ive bought multiple cars from them and had them service multiple cars. Always a good experience. They are professional and treat their customers like people rather than numbers. They do the Subaru name proud. Recommend Brian Barrett in sales, but the team is great from parts to service to sales to finance.

The salesman Jeff was incredibly helpful with the whole car search. I told him I was interested in a Forester and he worked with me over a full weekend to get a really great deal on a brand new one! Even though I had some hiccups with my trade-ins title and needed more time to get the money for my down payment ready, they held the car I wanted for me for almost a full week! In the car selling business, having inventory just sit around taking up space is a cardinal sin, but they did it anyways for me and Im super grateful. Overall a great experience.

The staff at Subaru SBLVD are fantastic! Rick Haynes made the process of buying our first Subaru efficient and painless. This was the most efficient new car purchase I have ever had! I would highly recommend Subaru SBLVD for your next new/used Subaru!

I had a great experience at Subaru South. They came recommended and I see why. Lawerence was so attentive and helpful and guided me every step of the way in purchasing my new Outback. I highly recommend their sales department if you are looking at buying a Subaru.

On Wednesday I picked up my new Crosstrek from Subaru South Blvd. Ive purchased many new cars & trucks and my experience at Subaru South Blvd was incredible. From start to finish the dealership exceeded my expectations. Now on top of that the sales consultant JEFF GAMERAL was outstanding. Hes absolutely the most thorough and accommodating rep Ive worked with. I highly recommend Jeff and the Subaru South Blvd team!!!!!

I had a great experience buying a Subaru at Subaru South Blvd. A bit more than I wanted to spend, but it is a wonderful car. Weeks later, Im in love with it (I dont love cars as a rule).The dealer was great. Very helpful. Gave me a good deal.Recommended.And the Outback is a great car for my needs.

I purchased a new to us vehicle here. Honestly, I would rather shovel mulch then go car shopping. And I’m severely allergic to mulch!The dealership had a perfect car for my situation. They listened to my answers. Asked great questions. The sales staff was incredible. The management outstanding.In the end I now have that vehicle parked at my home. I paid a very fair market value price. The staff was so outstanding when it comes time to replace another car with a new one Subaru on South Blvd. will be my first stop.

I had a valet appointment today at 11:30 AM. No one called until 1PM to assure me they were running late and would call me before coming to pickup my car. I told the woman who called I needed the service done today, Im supposed to go out of town tomorrow. I understand if a place is busy, I would have appreciated some honesty so I could take my car to another location. I never received a call and the service was not done. I will not go back to this location, I have experienced many disappointments, people working in the service department are often rude.

This was my first time buying my own car for myself and it is a little nerve wrecking given the negative reputation cars salesman have. Thankfully I got Jeff as my sales rep and he was so kind and did his absolute best to make sure I got what I wanted at a price I could afford. He wasnt pushy or rude at all, he was extremely caring and helpful throughout the whole process. Even compared to another Subaru (Randy Marion has the extremely pushy stereotypical car salesmen) this Subaru is just better. If you are considering or on the fence about getting a Subaru- just do it. It is so worth it and I am so happy to be a part of the Subaru family!

In a rather tight predicament where I was traveling with my son from NY to FL for college. Dash lit up on 13 Impreza with AT OIL TEMP while traveling through Charlotte on our way to Rock Hill for the night. I called Saturday morning and spoke with Steven. He told me to bring it in and they will fit me in with their busy day. Fortunately, the transmission was not damaged, but a valve was stuck. They were able to repair it and send me on my way without having to make other arrangements.

I want to Thank this awesome team! Especially Chris Dillon for taking such exceptional care of me and my car! I drove from New Jersey my engine light came on 2 1/2 hrs into the ride. I called, spoke with Chris he was so polite! Explained they were very busy however to come by, offered a loaner car to me, said he would call when they had a chance to check my car out. He kept in touch with me the entire time they had my car and not sure how he did it, but had my car fixed- (it was pretty extensive work- my car is over 10 yrs old! )And back to me as promised so I could drive home. I can’t say enough great words! Melissa at the desk was also so wonderful! I recommend this dealership! I may have to drive down just for service from now on!! That’s 10 hrs!! But we’ll worth the trip!

I purchased a new 2021 Forester in March. The vehicle is great but wish I had gone to Williams Subaru!I would NOT recommend Subaru South Boulevard to anyone. This was the most TERRIBLE car buying experience!! Car dealerships can be shady, but this place is beyond shady! First, I asked if they could match William’s Subaru price (obviously better) and received an email stating that it wouldn’t be a problem then when I got there, I had to argue to get the price. I went in to sign the paperwork and they gave me copies of everything without the dealer signatures on them. This is not the standard. I have ALWAYS received fully signed documents with a car purchase. It took multiple attempts over the course of a month to get the copies of the signed forms. Because I don’t want this place touching my car, I cancelled the maintenance agreement (not to mention, in comparison to other similar agreements they are way overpriced). I was told to wait approximately two weeks to see the refund reflect to my account. Nope, I had to contact them multiple times to find out why the payment had not been received. Over a month later this payment finally shows up. Of course, they had excuses but considering I did the same thing for the car I traded in and it took one week, none of the excuses were worth my time. There is obviously a disconnect in the finance department. While I was waiting to cancel the agreement, I overheard a salesman telling a couple that everyone that purchases a new car gets a free gift. I was never offered any gift. I was handed my keys, no keyring just the dealer tag and sent on my way. The shady keeps going, I had to go back to the dealership to purchase the center console tray. I emailed to verify that they had the product, I was told it was in stock and they gave a price. When I got to the dealership, they guy told me it’s $5 more! Buying from here was a huge mistake on my part. I really hope you don’t make the same mistake!

Damaged my car during a recall. The tech working on it didnt say anything about obvious damage he caused. I had to get it resolved via management. No real apology but they did fix damage. I am staying away until they get better mechanics with better work ethics.

Yesterday, I purchased my first Subaru and had an amazing experience at Subaru South Blvd. Jonathan helped me find my dream car and was awesome, attentive and so kind every step of the way. I did not feel like I was being sold and instead felt like the team there was really trying to help me find the car that was perfect for me. 10/10 would recommend to family, friends and anyone looking to purchase a car.

The first time I came here the workers were pleasant. Some of them are weird and stare at you. Any who.. I’m 18 and have been looking for a car. Subaru had the car I wanted so I came here. I did not meet some of the qualifications which is fine. The problem is they lack communication… I put a deposit down to hold the car I was looking at until things got squared away… however Chris did not tell me how long they hold the car. I had to keep reaching out to them to see how the process was going even though they tell you they will call and follow up with you. When you’re not in their faces don’t expect things to get done. A week later i go back to do the same process but find out the car I was looking at had be bought because again I was not made aware of the time frame of holding the car. They also don’t mention that the car is gone, we go through the process again as if the car is still there, I ask and they tell me no it’s not there anymore. As we’re going through the process again of course it takes a while which I’m fine with but we later leave bc it’s taking some time and Brian says he’ll call us the next day. I haven’t heard anything. Great place but a major lack in communication. Called so many times and so many days and they will not return my money.

The best car-buying experience of my life, period! Tommy Tucker is extremely professional and courteous, and answered all my questions very patiently. I felt absolutely no pressure; in fact, they gave me an even better deal than I expected! FAR better! I just wish I had started buying from them years ago. I highly recommend Subaru South Boulevard!

Encore DeliveryEric Lang was professional,very helpful answering all my questions..VeryKnowledgeable about 2021 Crosstrek..Outstanding patience.Thank youFor this appt.

DO NOT RECOMMEND.Writing this after attempting to handle the horrible customer service with RC, with no conclusion.Their title office sent me another customers confidential loan information, I had a terrible experience getting car titled out of state which was understood and agreed upon in the office during signing. They said they would pay for any temp plates if it took longer than usual, they walked back on all of that, all communication broke down. My title was rejected twice by my state and Subaru South Boulevard never told me why. I was driving on expired tags because they would not send me information in email or leave me voicemails during my work hours when I was unable to answer or let me know what I could provide to help move the process along. $600 doc fee for me to sit on hold for hours with my local DMV trying to dig info and apply for temp tags when all of this should have been taken care of by the dealer as was promised at the signing of the vehicle.

The best car buying experience I have ever had! After searching five different dealerships within three states I am so thankful I found South Blvd! Lawrence Snipes and the whole team are great people, I will come back here again!

Great experience at Subaru South!!! I traveled a few hours from home in order to work with this crew. My own background in customer service made me appreciate how I was treated. Everyone was wonderful but special thanks to Tommy and Michael. It was a great test drive and purchase experience. Im in love with my new Forester!

Paul was great to deal with. Answered all my questions and told me all my options on the different vehicles.

I had a wonderful experience. Jeff was very patient and helpful. Patrick and Chris both gave me excellent customer service. All my questions were answered and I purchased my first Subaru. I recommend this dealership because you are treated with respect and great care.

This dealership is not what you would expect from just any dealership.... They are Awesome....Great prices and awesome people....spent 2 1/2 hours buying a car... Who has ever heard of that.....go see Doug and he will take care of you... Talk to Chris in Finance. I promise that you will be very happy with your experience... I am a Subaru customer for life because of this dealership.... Just Awesome!

Excellent service, and open, honest communication. Highly recommend this service department for Subaru owners in NC and SC!

My wife and I were looking at a used Subaru car before leaving the lot. There was a little glue residue from the protection paper from shipping on the hood so he got it back to detail right away to make sure it was perfect before we drove away. Keep in mind this was 9pm since we didnt get there till later! RC the general manager made an appearance to make sure it was perfect himself and only a short minute later we were on our way! As a previous car salesman myself and a purchaser of many vehicles in the past I can say hands down these guys are some of the best! 110% would recommend this store for your next vehicle. You cannot get a better experience or feel more welcomed and valued any where else!Thanks again to Doug and the whole South Blvd Subaru team for taking such great care of us.

I worked with Jeff Gamerl at Subaru South Boulevard. He could not have made the process any easier. Great guy and highly recommend them.

Steven T is an absolute pleasure to work with. He is the first technician I worked with when I started having our family cars serviced at Subaru South Boulevard. He’s honest and always seeks to do what is fair as if he’s assisting a family member. We’ve had brakes worked on, annual inspections, oil changes… Everything goes very smoothly and the work is performed as promised.

The South Boulevard Subaru service is excellent! Very pleasant experience and people are very professional. They are very reasonably priced and do not keep you waiting for you appointment.I give them a Five Star rating and I always take my Ascent to them for all my service!

My experience buying a new Subaru Forester at Subaru South Blvd was great. Doug Holden was my salesman and he was very pleasant and well-informed about the car I chose. He made sure I was familiar with all the features of my car before I drove away.

HIGHLY recommend this dealership if youre looking to be treated well while purchasing a GREAT car! They were absolutely AWESOME to deal with. Jeff was fabulous! He went ABOVE AND BEYOND to make sure I knew everything I needed to know about my new car. They stayed open late and helped me get into my first Subaru and were very accommodating! Go here - NOT the other Subaru in Charlotte. NIGHT and DAY difference in HOW they treated me as a customer!

Exceptional service and buying experience! We have purchased 3 vehicles with Subaru South Blvd and we have been extremely happy with their professionalism and integrity! The Service Dept has always been fantastic as well! Highly recommend this dealership!! A special shout-out to Mr. Lawrence Snipes, who we request each time we go in to purchase!! Awesome gentleman and great salesman!

Thanks you so much for the prompt and efficient service I received earlier this week! The valet service you offered was so very helpful and saved what would have been a very difficult day! Everyone was kind and worked hard to help me. I know my car is in good hands at Subaru South Boulevard! Thanks again!

We had some third-party warranty work done at this dealer - our first experience with them. The service department personnel were uniformly friendly, efficient and very good at what they do. One short visit and the problem was completely corrected. We were very pleased and highly recommend their service.

Great dealership...very aggressive in wanting to make me happy...I highly recommend these folks. Jonathan was just the best...if youre looking for a salesperson that will do you a great job I suggest Jonathan...

Just bought a car from Rick Haynes at Subaru South Blvd. Great service, professional and personable! Whole Team is professional and so helpful. Drove in with a donut on the car. They loaned me a car to retrieve a couple of things to complete the sale to keep me safe. Highly recommend them!

I bought my 2nd Subaru this weekend from Paul at Subaru South Blvd and couldnt be happier! Paul didnt hassle me, gave me the best savings available right off and answered my questions honestly. After working with other dealerships for weeks (not Subaru) and having first hand experience of the constant games and haggling, it was very refreshing to work with Paul which is why after test driving the Ascent Touring I was interested in, I bought it that day! Everyone was so friendly in the sales office as well. I highly recommend heading to Subaru South Blvd for your next vehicle, dont waste your time anywhere else!

Great staff who arent pushy for you to buy. Would recommend coming here to browse their selection. New and used cars available, competitive pricing too.

I dont recommend this place.On Sat July 3rd I inquired and submitted an application on a used car. I was texted immediately from a sales consultant asked me to come in and test drive the car. I couldnt make it in that day, so I asked if i could that following Monday. But I also asked if I could get the finance info from my application before I made the drive,  because its over a 45 min drive for me and having to load my kids up in the car and I not have been approved for the car would have been a waste of my time. I was told a manager would be calling me to go over the finance info. That call never came. I texted the sales consultant again asking about if I was going to receive a call about my credit application and I was asked again to come test drive the car. After this my texts stopped getting responded to. I texted 4 more times over the course of a week and never was contacted again. I even called the dealership 3 times and left 2 voice-mails for the sales manager and never received a call back. This is not how you treat a potential customer. Im in the used car business myself for a large used car retailer and this was unacceptable.... I gave up and found another car I was interested in at Hendrick Dodge of Concord, submitted my application online at 9am, got a call from the sales manager and was told we were good to go and went and bought my car that night at 5pm.

I went to the closet Subaru dealership to me looking for a WRX/STI and made an appointment with Subaru South Blvd. The people that welcomed me made it feel like it was a friendly establishment, however that changed when I was “helped” by a sales worker. I was really interested into buying a WRX/STI but was not treated with respect at all. The sales worker was not very serious when talking to me and made it feel like he was trying to get me out the dealership as fast as possible. Keep in mind I look a lot younger for my age (24). I wanted to feel more welcomed since I was a interested buyer but did not feel comfortable at all. So I left the South Blvd location and went to Randy Marion Subaru dealership in Mooresville, NC. As soon as I walked in their dealership I was greeted and sat down with a super cool salesman. I told him what I was looking to buy and he immediately pulled up the car builder and we built my WRX STI, signed the papers, and made the down payment. Everything went so smoothly and comfortable that it felt almost like family. Subaru is known for their great and awesome community and after my experience at Randy Marion Subaru, I would recommend anyone local to Charlotte TO GO STRAIGHT TO THEM!

Had a great experience and would definitely encourage others to buy their Subaru from them.

Purchased a new 2020 Outback Onyx, I loved my 2005 Forester LL Bean. Joshua was very helpful showing me the ins and outs of the new car. Patrick was very helpful preparing the purchase. Thanks Subaru South, here’s to another 15 years

Got my Car Serviced today and the entire experience couldnt have been better. Chris from the service dept. was awesome and got me in last minute before a long trip. Thank You Subaru South Boulevard

Left oil filter wrench in my engine bay, did not give me the normal sticker to remind me of when my next oil change is due and also messed up my TPMS system.

My husband and I were looking for our 1st new car and were definitely overwhelmed and intimidated. TJ and Sam made everything so easy, and the experience was much more pleasant than at the other dealerships we visited. The Crosstrek we purchased was everything we could have asked for, and more! This was my dream car and I’m so thankful they were able to get us into one quickly.

I typically never buy cars in Charlotte because you never seem to have a good buying experience. High pressure sales tactics and higher prices. Well I stand corrected! These guys were really cool. No pressure. They actually have knowledge of what theyre sellingand gave me a great deal. Both on the car and my trade. This is my first Subaru and so far its exceeded my expectations. It drives amazing. My next vehicle will be a Subaru from these guys. They made buying a car easy.And the finance guy was awesome. That never happens!

Jeff was an absolute pleasure to work with. He was helpful throughout the entire process. If you are looking for a Subaru I highly recommend calling Jeff at Subaru South Blvd. and you will have the best customer service.

The staff here has always take great care of us and at a fair price. I was glad to see appropriate safety measures have been implemented for COVID.

Had a good experience with their maintenance team today 👍🏻 Friendly and knowledgeable.

After deciding not to buy out of town I visited the SBlvd website. Within five minutes one of their managers called to discuss our interest. The next day we went in. In spite of a few hiccups they delivered the car we wanted at a great price. San the finance manager even helped negotiate the interest down. Everyone was nice and thoughtful and listened to our needs. At the end of the day Tommy and Sam listened and delivered.

As far as car dealerships go, this is the best one weve been to. I was looking for a vehicle almost three years ago, and due to Subarus reputation for safety and reliability, we looked here. However, at the time we needed something that could tow more, so we went with a Honda Ridgeline. Fast forward three years and we now have a full-size truck. Not needing two trucks, I decided to go back to Subaru since they still dominate the top ratings for safety and reliability and got an Outback. I went specifically to this dealership because I remembered how low-key and nice my last experience was - specifically with one of the salesmen, Doug. This time TJ helped us (equally as friendly and helpful) and we just felt like we werent pushed to buy anything either time. They werent overbearing or hard-selling like other car dealerships can be. I highly recommend the Subaru brand and this dealership in particular.

I highly recommend NOT requesting information from Subaru South Boulevard!!! In their defense, I did an online inquiry for information on a vehicle and their staff (Michael sales rep and Patrick sales manager) were very polite and professional. On the other hand, in less than (24) hours I received (4) phone calls, (1) email, and (1) text from the sales team. This type of repetitive contacts and high-pressure sales is less than appealing, I will take my business elsewhere.

Very friendly, responsive and great dealership to work with. I found that they had lower fees than other dealerships as well. Recommend using them.

Nice dealership. I like the staff we dealt with.

Had alignment done here and they got it right. Previously had alignment done at a tire shop and tires wore unevenly. Also had CVT fluid changed here and so far so good.

Service department is professional describing what needs to be done and the time and cost to get it done. Communication about service is excellent.

We bought our first Subaru last week, and the folks at South Blvd. Subaru made our experience relaxed, easy, and enjoyable. Brian, our salesperson, listened to what we were looking for and got us set up with exactly what we wanted. We are happy to be driving our new Forester! Thanks, Subaru Crew!

Great experience and Customer Service. Makes you feel like you are a priority. The entire team was great to work with from Michael, Haley, Tommy and Sam.

I can see why Subaru customers prefer this dealership... I dropped a customers vehicle here. And they were on it before I was able to unhook it! Talk about showing priority to the customer!

Doug Holden was extremely courteous and caring. The level of service at this Subaru dealership was phenomenal!! I myself do not like walking into dealerships and hate my previous car buying experiences, but somehow walking into this dealership did not feel like walking into a car dealership. They were upfront about their prices and very reasonable when it came to my trade in. I would buy another car and would send all friends and family to this dealership! Thank you Scott (manager) for being down to earth and a genuine individual. I love my 2021 Crosstek! I love this place!!

Subarus are great! Subaru South Blvd is awsome and my salesman Rick made it so easy to make the purchase!Definitely five stars ⭐⭐⭐⭐⭐ all the way around!👍👍👍👍👍

As far as car dealerships and buying a car goes, we had a pretty good experience here.Jeff was really knowledgeable and helpful throughout the process. We ended up being able to get them down to a reasonable price. They also let us put $6.5k on a credit card which was way more than the Subaru dealership on Independence.We couldnt be happier with our new car. We had a good experience here so we would come back again.

So thankful for the crew at SSB for an all over great experience. I was nervous and hesitant to have a car payment after many years, but the employees at SSB made me comfortable. Our sales consultant Richard Hanye was helpful at showing me features and things on my used Outback. Richard went above and beyond to make us comfortable and assist with the buying process. Scott the sales manager and Haley with online sales also had part in my buying experience that made the process smooth and easy! Will definitely be back for future purchases 10/10 service!-Tamara

This was an exceptional shopping and buying experience. TJ was great to work with as was Chris Stone. Thank you team, we love our Forester!!

My mom and I took a trip to turn in her current Subaru lease and we had such a great experience looking at a new Subaru. Everyone was amazing to work with, Patrick, Sam and especially the man who took the time to work one on one with us Jacob! He was so efficient and personable we enjoyed spending time with him. Thank you all for a pleasant afternoon and we love the new Subaru already!

As usual outstanding service. Waiting area comfortable and clean with WiFi access.

Outstanding service by the Subaru sales associate (Lawrence) in finding the car we wanted, assisting in the paperwork, and showing us how the car accessories worked. The dealership also gave a fair price for our trade-in.

Excellent product knowledge, friendly, NO high pressure sales tactics.

Just purchased a Subaru this past Friday! And of allllll the dealerships and car salesmen Ive dealt with over the years, I have to say Subaru of South Blvd went above and beyond to make my experience an incredible one!! Not pushy and very understanding!! Jeff was the salesman i dealt with and he was GREAT!!! Definitely recommending him and this business to everyone looking to buy a car!! Thanks again guys!!!

Great customer service. We went in to look at the new Subaru with the third row seat. Our sales representative, Filipe, was very nice and informative and did not at any point pressure us into making a purchase. We did end up buying a car that day but only because they confirmed what we had already researched on our own. Everyone that dealt with us that day was great. We highly recommend this dealership.

This was my first time buying a car from a dealership and the employees at Subaru South Blvd made it an enjoyable experience. TJ Nelson was absolutely wonderful. I highly recommend seeing him if you go there because he was very helpful and kind throughout the entire purchasing process. Sam Nazar and Patrick Leinthall both greatly assisted me with the paperwork side. I would definitely recommend stopping by if you are looking for a great car and great service.

Simply put, excellent! From the moment I walked in Paul and Patrick made me feel like family and not just a number. They were extremely thorough, knowledgable, and kind. I bought a used car from them with confidence! Thanks guys!

Awesome experience. Doug was great, there was no pressure and answered all questions.

My experience with the staff at Subaru South Boulevard has been phenomenal.Ive been planning one of the biggest purchases of my life... Subaru Forester Sport 2020! Ive been excited, nervous and anxious every step of the way!Michael Alexander specifically has been a breath of fresh air. Helpful to say the least. But more importantly knowledgeable and willing to listen long enough to answer MY QUESTIONS.Not some fancy trigger word answer to explain a loud stereo system... MY QUESTIONS about the features that matter to me! (Eyesight!)Thank you for helping me in my hunt! I appreciate all the assistance getting the car of my dreams!

Tommy Tucker is the man. He was one of the most laid back, easy going, no pressure sales people ive had the experience of working with. I came in to the deal knowing exactly what i was looking for, and he worked with me to get it. After being the victim of a rear end collision suffering a total loss of my old car, this was exactly what i needed to get back on my feet.The entire team was friendly and easy to work with. After visiting another Subaru dealer in Charlotte, this one definitely came out on top. They worked with me, taking a deposit to hold the specific vehicle i had picked out while waiting for the insurance settlement to come through.Even upper management was understanding and easy to work with. The day of the sale, i had planned to make the down payment with my debit card. After the debit was declined and making a call to my bank, i was informed that payment was in excess of the maximum allowable debit per day. Since i had no other form of payment with me, i thought i was screwed. However the business manager decided to allow me to run the card as credit, even though it was not normal practice for them and caused them to take a hit with the processing fee. Excellent service.

I wouldn’t recommend Subaru to a friend. I bought a new 2020 Outback and have so many issues with it. First, my entertainment console went bad and it took like many appointments over the course of weeks to get that fixed.Now, I’m having even more issues related to the sound / entertainment system. After 5.5 months, at least one of my speakers is going out, even though I don’t even listen to music above like half volume. And I have the Harman Kardon system that is supposed to be the premium sound system for Subaru.Additionally, my USB ports are seemingly going back. I can use a new cord and it will stop working after a few uses, despite working perfectly fine on other vehicles.Lastly, getting service is a pain. Every time I have a new issue, I have to drive an hour out of my way to have them “diagnose” the issue only to do the same later in the week.The most recent time I called in, I was hung up on by Ryan when I described my issue, and when I called back in, I was told that I’d need to bring my vehicle in again to get diagnosed, and that their earliest appointment was later in the week at a specific time.

This place is a very good dealership with excellent service in the service dept. Let me tell you one thing. Having Brittany as your ticket manager is awesome. She helped me along the way and answered all my questions. Her service alone is what will bring me back. Not just for servicing my vehicle but to purchase a vehicle.

Great, friendly folks at Subaru South made buying a new 19 Forester a smooth process for my wife and I. I reached out to several dealers throughout NC via email during my search and South immediately came back with a very fair (and transparent) price for an extremely popular vehicle. We had to drive two hours to pick it up but it was worth it. Michael and Hayley were great helping us get started and Tommy in sales and Chris in finance were easy to work with and very informative and helpful on day of purchase. Clean, comfortable building as well. Vehicle and dealership both highly recommended!

Purchased a Pre-owned Subaru on Saturday and couldn’t have asked for better people to assist with the process. Everyone that we had encountered were extremely professional and kind. They made this process quick and easy for us and they were ready to answer any questions with a smile. They also stayed after hours, considering we drove 3.5 hours to get there as soon as we could, to purchase the vehicle we wanted. I’m glad we made this decision and I would highly recommend anyone needing a vehicle to check this place out. Thank you Subaru South Boulevard! We appreciate you!

Went for airbag replacement, was told it would take an hour and a half maybe longer. It actually took less than an hour. I was impressed.

Checking in was a very pleasant experience

I exceeded the character limit for Google reviews and will only include the highlights from my second experience and abbreviate my first review.2nd Purchase: 2012 Outback Limited (mint condition)High-Level Review:Top notch customer service with competitive pricing and deep inventory.Also, several employees spoke exceptionally well of the dealership owners. Unsolicited comments that confirmed my observations that these guys are not just about the money.For this specific model, they were not the cheapest nor the most expensive, but my previous experiences made the decision simple. Spending money is easy but getting service after someone has your money should be part of the formula.I cant speak for anyone who is shopping for a used bottom line priced vehicle. My opinion; that type of purchase is located at the used car lot next to a check cashing place. You know, those Cars4U or Every1getZ4pproved places.Personally, I will always pay a fair price for a premium product. Especially, when it concerns something significant, and I consider this dealership a premium product. Yes, the dealership. Every dealership has cars, but not all have excellent customer service. Besides, quality dealerships will have quality products.A special public thank you to the following folks for making my girls first car experience spectacular and providing us with a special memory.Doug Holden (sales):No pressure assistance. Always enjoy the conversations. Doug is not your typical car salesman. Keep it up.Scott (sales manager):The “closer.” Thanks for making it easy.Chris Stone (finance manager):Stellar human celebrating 10 years at the dealership. Thanks for everything and finding great rates.Patrick Leinthall (Sales Manager):The guy who saved the day. THANK YOU!!!! Ill be sending a letter to Subaru expressing my Thanks.John Baker – Helped me put a bow on it.The Owners - Thank you for supporting folks like Chris, Doug, Patrick and providing a safe place for a stressful situation. Im a firm believer that leadership starts at the top. So, kudos to the owners and managers for not losing sight of the values that seem to be absent in most places.If I could give potential customers an ounce of my experience with this dealership. They would become customers for life (as long as they share my values).When faced with a challenge this dealership was fair and put customer service in front. Be rational with them, and they will return the gesture in spades.Fantastic second experience.First Purchase Review:My apologies if this review is slightly longer.Please keep in mind when posting reviews. This dealership provides a service. The review you post should apply to the dealership service (sales, service, amenities, overall process). The dealership has zero influence on the actual manufacturer of the vehicles.Facility First Impressions:The lobby is modern, clean and the bathrooms are well maintained. A significant upgrade from Williams Subaru. Not only in aesthetics but from the perspective of staff.Unlike some of the other reviews, I have seen. I found John friendly and helpful. Our interaction was limited, but I had no issues with John.Finance Dept: A+Selection of vehicles:We were looking for something specific, and they delivered in spades — multiple versions of the Crosstrek in many different colors. My wife was explicitly looking for the sunshine orange limited.Pricing:Best pricing within four-hour driving radius. Not even Hyundai could come close to the OTD pricing.Overall Impressions:Everyone at the dealership made my wife, and I feel comfortable. We arrived an hour before they closed and finished the paperwork after hours. Not once did we get hurried. From my perspective, this is a A+ dealership, and I would recommend to family. Considering this was my first Subaru purchase; this dealership made a pleasant impression on me.

I worked with Jeff, Scott, and Chris to add another Subaru Forester to our growing family of Subarus. Weve owned several makes and models of vehicles over the years, and were convinced that Subaru makes the safest cars on the road without sacrificing much in the way of luxury. Overall, our experience was fantastic. Good people.

Wow, Hayley Huffman is an old soul, she has the work ethic of a baby boomer and the team focus of a Navy Seal. I am extremely impressed.Management at this dealership is spot on with training and execution of optimal customer support. I thought buying a used car from a dealer was going to be a benign experience. I was wrong!Everyone from Hayley with her phone and sales skills to the other team members handling the test drive and transaction details. My treatment was equal to what I would expect for a new car sale. Utmost respect and care made me feel like a valued customer.It was well worth the 500 mile drive from York, PA to get a somewhat rare older CRV, I am ecstatic.Hats off to the Subaru South Blvd team, you are exceptional!!With highest regard,Dale McPherson

Sam (finance) and Steven (service) answered all of my questions in an informative manner and addressed my concerns enthusiastically (I had a lot of questions since it is my first time being a Subaru owner).My car was serviced with care and accuracy. All in all, my experience was exceptionally great! Im looking forward to coming back.

The service team at Subaru South Blvd are terrific - I feel they are truly there to help me care for my 2011 Outback as if caring for their own. Corey was very helpful yesterday, including getting me in and out in around half the time I thought it would take. Thanks, guys! And thank you, Corey, for doing a thoughtful, professional job for me. And thank you for complimenting me on the condition of my car, which makes me feel proud. Always nice to hear. See yall next time!

Fast, friendly and thorough service and the dealership is always immaculate!

This place is amazing. Definitely the most stress-free and enjoyable car buying experience I have had. No pressure and financing that put my credit union to shame. Highly recommended!

Great experience getting routine auto maintenance work done on my Outback. Fast, efficient and very nice staff from start to finish.

Friendly service reps. Gave us a time our vehicle would be ready and still called to let us know it was ready. Drop off and pick up was quick and easy.

People often bad mouth service depts at dealerships but these folks have been great. Fairly priced, don’t push unnecessary work, get your car done in estimated time frame. Before leaving on a road trip today, my driver’s side wiper blade started peeling off when I wiped it. A quick call and 20 minutes later new wiper blades installed! That’s excellent service.

During the process of purchasing a vehicle we spoke with a handful of dealerships. The interaction with Subaru South Boulevard was hands down the best. Michael Alexander provided all requested information and was a pleasure to work with. I highly recommend both Subaru South Boulevard and Michael Alexander.