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Dirty South Customs
2639 Wilkinson Blvd, Charlotte, NC 28208, United States
Comments
Mr
Review №1

I was told they had availability on a Friday. They lied just to get me in there.Took them almost all day yo mount them.I got charged 300 dollars for mount and balance.All I got was mount...The pictures show there was no removal of the balancing weights.

Fr
Review №2

I went to Dirty South Customs in search of somerims I saw online. They have an extensive network and were able to get the rims I wanted in 2 days. Install went smooth. Thanks again.

Ma
Review №3

First Class. Great Customer Service.I live in Huntersville and it was well worth the drive to receive that level of Service. I took My Daughters Car in to have the windows tinted. They had Me in and out in a reasonable time. While waiting, they have a great selection of Wheels and Audio equipment to browse through. I would highly recommend Dirty South Customs. They also offer a full line ofAutomotive services.Thank You Dirty South Customs

Ke
Review №4

Listen!!!!!! Matt and his team turned a bad situation into a great one !! Go ask for Matt. It’s nothing he can’t get done .

Me
Review №5

I came to get two cars tented, once, a Nissan Versa and ONE BACK WINDOW in the back. I got here at 4:15pm and was there til after the store closed. They are over priced and Lazy! Although the staff was very nice, they are liars and over charge their customers. Do your home work because I was charged $475 for just window tinting! Way too much, but lessoned learned! I will not be back here for any kind of service.First time coming and last time coming all in one visit!

Bi
Review №6

Ok so the Z needed some rims, had never been to Dirty South before, Im pleased with the new look though, what do you think ??

Ab
Review №7

I got my 1974 Lincoln Mark IV painted at Dirty South Custom I got it as a Graduation present to myself. They did a Great Job!!!! They even did repairs that I didnt request and didnt charge me. I am thankful to Dirty South for helping me with my Classic. The owner even called and asked did I like the work that was done Now thats customer service. Shout out to the Dirty $outh Crew for doing a Great Job on my Graduation present.

Je
Review №8

Absolutely great service! Had my car aligned and tires roatated. Wouldnt recommend anyone else in the area hTo have this done to your car!! Thank yall!

Ti
Review №9

I called MONDAY to schedule an appointment for Wednesday at 2 pm. I get there today EARLY for my appointment thinking I may have a chance to get in faster only to find out they took three WALK IN cars before my appt and I’m told they want work on my car until probably 4 pm. I drove all the way from South Carolina to be told my appt would be TWO HOURS late. The receptionist was rude and didn’t have any knowledge. I was so disappointed and wasted my time. Very UNPROFESSIONAL but thank goodness I found somewhere better faster && cheaper !!

Va
Review №10

I had a Great experience on my very first visit. The team was professional. Shem is the greatest he picked out the rims I wanted and gave me the look I was going for . He asked me to trust him and I did and I just love the tire and rims on my Sahara Jeep . I would recommend you come here and trust me you will Love the finale product. Thank you guys !!!! Great service. ❤️💯

ja
Review №11

I was in town visiting my son and decided to stop by and window shop some rims and tires. The owner was very nice and helpful and ready to assist me in what i wanted for my 2018 nissan altima. We was able to pick out some very nice rims and tires and he also shipping my order to new york. If my order is what i aspect from the dirty south custom wheels family, i will send them alot of business trust me, stay tune.

Ho
Review №12

A-1 since day 1... the best in the city...they will get you right

Te
Review №13

I know some spots take time doing window tint, but 2 and a half hours is a bit to long, now if they would of said its gonna be a while I can understand that and nobody said anything like let me check on you vehicle til I said something 3 hours later

Po
Review №14

He got what you want Big Head

Bi
Review №15

Just had work done to my Jeep Wrangler an couldnt ask for more Sham took care of everything from top to bottom, ...... Couldnt ask for better service,,,, and Nezzy is Awsome she an Sham make a great team Thank you ....

As
Review №16

This was the most unprofessional establishment I’ve ever dealt with. I paid my deposit March 19th and have called to see when my car would be serviced and every time the answer was “we don’t know”. Finally dropped my car off today and now they don’t know if they’ll get around to it today because they dropped a key in someone’s hood and they were struggling to get it out. Never again. And the receptionist has the worst attitude. She has the worst customer service. I don’t recommend anyone to ever spend your money with them.

Th
Review №17

Excellent tinting. The staff is very knowledgeable and helpful. The work was done in a timely manner. Staff communication was positive. DSC carries a wide selection of auto products and rims. We will definitely be back for other services!

Ja
Review №18

Simply cannot beat the price, service or selection at Dirty South! AWESOME EXPERIENCE... Ill be back soon to get the calibers done! Thanks again!

Pl
Review №19

Superior in the Car Customs business. Supreme. Highly recommended. One of Charlottes Customs Professionals. Great job. Thanks

Al
Review №20

Scratched up my freshly powder coated expensive wheels installing some tires, tried to cover it up with some type of grease or compound over them but when i wiped it off it was all deeply scratched up, also took forever to install them, said they would call me when they would be ready & never did so i had to call and they said they were ready after 5 minutes on hold from them trying to figure out if they were ready or not they said it was going to be $80 … when i arrived to the shop they were trying to charge me $110, i really do not recommend this shop lol save your money & time & go elsewhere.

ON
Review №21

Top shelf service from the Dream team of car modifications.

Mi
Review №22

The best rim and system shop in the 704. Dirty south custom sound and wheels is where its at, ask 4 Nelly... They got my system screaming and banging and Oscar the best wit the 🔊 🔈 🔉 speakers. Thank God 4 finding this place...

So
Review №23

Great fast service!!!! Will definitely be back

An
Review №24

Ashley is great, got rims and new tires..a few issues with the sensor they just didnt have on hand but is installing at no extra charge and the center caps but they gave me something for the meantime and are ordering the sensors. It seems like theyll do whatever it takes to make you happy

Ka
Review №25

Great quality of work. Very friendly people. GREAT PACKAGE DEALS AND PRICING!!! Went to 4 different places came here and stuck with Dirty South Customs because of pricing and customer service.

By
Review №26

Think these guys are goin to b doin my whole Customization for my DTS my tent turned great not just once but twice on my Altima and my Caddy don’t sleep DIRTY SOUTH is the GOAT with this car Game in the City

Te
Review №27

Oscar took car of me with the audio and shan took care of me with the wheels. Good people. Great place!

da
Review №28

I have to start with a disclaimer, I have a long history with this place. Theyve had their hands on pretty much every car Ive owned this millennia. Why do I go back? Because not only have they repeatedly done outstanding work, but they make me feel like family. Whether the job is large or small Ive never been shuffled to the back of the line. Have a vehicle that youve had no luck finding a rim/tire combo that fits your dream? They can make it happen. In fact, they have a knack at finding anything hard to find in regards to your vehicle customization aspirations. I know some complain about wait times or misconceptions about the surroundings, truth is art takes time and the owners of Dirty South Customs were pioneers venturing into a formally underserved part of town. Im proud of them and will continue to always brag about my experience.

Cr
Review №29

Do not spend you money here, my bf bought tires and rims here was up there for 4 hours and they broke 2 of his sensors which they said they couldnt fix and had to spend extra money and take it to dealership to fix!! They split one of his factory tires and they are not doing anything about that!! Last but not least he had an appointment and still was up there for hours and had to come back more than once!!

Tr
Review №30

Wonderful place of business great experience very down to earth employees with great customer service. I most definitely look forward to doing business with you all again. Most of all I have Fallen in love all over again with my whip thanks again dirty south.💪🏾💪🏾💪🏾💪🏾

Sa
Review №31

Horrible experience! I do not recommend this business at all! Husband had to go back several times due to their mistakes (sold defective tires) that ended up costing more money! The owner is rude and doesn’t make good on his promises! Very unorganized and poor customer service!

Ki
Review №32

I purchased rims an tires here. BIG MISTAKE!!! They gave me mix match tires an one of them was damaged. I took the rims an tires off because it caused my car to shake. Went back to the shop an was told there was nothing they could do for me. I thought I purchased a set of the same tire. Luckily the leasing company upheld my warranty an will be sending me 2 tires to match the others. The owner is rude. I will not refer anyone here the lack of professionalism, an selling me cheap mix match tires. Horrible customer experience.

Kh
Review №33

I BEEN DEALING WITH DIRTY SOUTH FOR TEN YEARS NOW CANT FIND BETTER DEALS NO WHERE .

Sh
Review №34

I called to set an appointment for window tint...I were told its ok to come the same day. I traveled 30-40 minutes to my appointment. When I arrived, I made it known that I purchased this tint job thru their Groupon advertisement. I was then told, Come back tomorrow, we dont do Groupon on Mondays! I shared with them how far I traveled, but that didnt matter to them. Lets just say I will NEVER. I got a refund immediately. Not a great business.

Bo
Review №35

The worst place EVER!!! Take your money somewhere else this place is very dirty and disorganized and hot 🥵 no air conditioning just one old fan!!! The owner charged me $200.00 for mounting and balancing and it was not done. I had to take it to a different company to get it done right because it wasn’t done!!! I will have to spend extra money because of their lack of knowledge!!! You want hours and still have to come back to get what you paid for!!! run away from this place!!!!

Ma
Review №36

Kind of disappointed in Dirty South wanted to have a system installed but not everyone has more than 1 car and they want me to drop off the Car and call me when it is ready and cant give a time frame on how long it takes to install. I cant just drop off my car and have no transportation. Was really counting on them

Ch
Review №37

I called in to order a dash kit. Lady answers the phone and didnt even let me finish what I had to say.. she was rude and unprofessional.. she cut me off and said IM TO BUSY and she hung up on my face.. I ended up spending $2,500 at car stereo warehouse instead.

Mi
Review №38

Jazz is awesome got my windshield done and also got caliper painted. when called she was straight up with me told me she was satisfied and she had it fixed. Thank you Jazz

Ka
Review №39

Great place got what you need if not they will point you in the right direction to go. Good folks

Co
Review №40

I had went to this location for a tint job and asked for 15% tint. Not only i had to wait 3-5 hours past my appointment time to get my tint done, they gave me legal tint instead. Customer service really lacks here and business here just seems unorganized.

Da
Review №41

Great experience from the whole crew at Dirty South. Friendly and chill....great service and prices. Will be back!

Ha
Review №42

Our son a recent Class of 2020 grad was gifted a Tint job on his car from a relative and during picking up he lost his wallet at Dirty South with $600 in it. Owner found the wallet held it for us and returned it. Honest Shop

Or
Review №43

Came in for a last minute dismount, remount of tires and sensors on new wheels. I was on a time frame and shop made sure I got to the event on time. Not a single scratch on either wheels. Even Let me come back to grab the old wheels I left there so I didn’t have to go home to drop them off and be late. Staff was real with me and followed through with the service.

An
Review №44

The customer service could be improved and no one was wearing a mask.

Th
Review №45

Yesss legal window tint..awesome job and fast, I will return.

Ba
Review №46

My bf came for rims. They rushed to put them on and caused shaking when he drives. He couldn’t get the tire off or go back to his factory tires because they never gave him the key to get the rims off or his tires back. They also left the sensors off so his car kept telling him there was an issue. He called and they asked him to bring it in but he couldn’t because he lives 3 hours away. So I had to pick up the tires, sensors and key and drive to drop them off to him. He reached out to a Dirty South closer to his home and they fixed the shaking but he woke up with 2 flat tires. Seems like no one knows what they’re doing. Avoid. Avoid. Avoid.

De
Review №47

DO NOT GO HERE . If I could give 0 stars I would, this is one of the most unprofessional custom shops I have ever been to or worked with .They quote wrong completion times and estimates. Took over 3 days of back and forth trips for simple things to complete . The tint job is okay at best.Only thing custom is the low level of customer service you get from the staff and OWNER included . They can’t even do what they say right, like even issuing a partial refund to a client after they agreed to. I will never go back to this shop. Too many better options that aren’t going to try to get over or rip you off.

Me
Review №48

Work completed was good, customer service was just acceptable. Failed to call when work was complete resulting in a week of my wheels being ready without me knowing even though I called to check several times, calls went to voicemail during business hours. Quality work at a reasonable price.

Ma
Review №49

I called before coming up asking about speakers and radio was told to bring my car up the there the lady at front desk was nice, but the owner is terrible. I wait around on him for over 45 mins and nothing was done but him taking care of other people that walked in after me and he kept looking at me. Called around other places and got in and got taken care of. If you looking for audio work done in Charlotte I highly recommend Street Concept in Nation’s Ford Rd.

Ca
Review №50

Terrible. Rude unprofessional and store is in terrible condition. Much better choices out there.

An
Review №51

.......SMH............ the only reason i gave a 2 stars and not 1 is because the owner saved the day !!

Jo
Review №52

Seemed to be the only place I could find in the area to get my tires mounted (35x12.50 on 20x12 wheel) a little bit pricey at $45 a tire but they got it done quick and seemed to be balanced properly. Friendly service.

Sh
Review №53

They lost my car key 🔑, then I was told to wait to make a appointment twice. Long story short I do not recommend doing business until they correct their service problems.

fr
Review №54

I took my car to them on a Friday for a lift was told it would be ready that Thursday it w as not. I went to them on that Monday to check on the job and and the car was not even pulled in the shop it was sitting in the same place I parked it. So he claimed it would be ready on time like he quoted I went by there everyday still nothing done when I finally got my car back also 2 weeks later job was not complete he used my old parts and painted them and the back of the car was not even done. I paid them 700 00 should take them to court. They had very bad customer service would not recommend them.

Jo
Review №55

Great people to deal with

Al
Review №56

Theyre good on their prices in the staff treat everybody with respect

El
Review №57

A-1 service... very professional, but made me feel right at home at the same time! Will be returning as a satisfied customer!!

Ro
Review №58

They will work with you just have to be patient. Went in with a budget ane got a good amount of work done. Already been back twice.

Ti
Review №59

Great and efficient service provided. Can’t wait to go back for more customizations on my vehicle.

An
Review №60

They were very prompt helpful and the service was great I would recommend anyone that are looking for custom work to shop with dirty south custom

Da
Review №61

Great service very friendly and FAMILY atmosphere great experience keep up the great work....

Ro
Review №62

I thought they only sold rims, but I was delighted to know they could fix my rim and they even put a new tire on it! Friendly, punctual, funny and fair priced.

Ve
Review №63

Made an appointment for 3pm and was here early. It took 5.5 hours for a remote starter to be installed. Waited in the waiting area and asked the cashier did she know how long it would be at which her response was nope....when theyre done they come tell me. Customer service at its worst. She went on to tell me that the starter I purchased could not be programmed with my existing key fob even though the person who sold me the unit told me that is what this particular unit suggests. She debated with me that theyve never sold a unit that could do that. Totally fed up I let it go. Thirty minutes later she asked for my extra key fob so that out of a courtesy because of our long wait they would program my extra key fob.Ive done business with them before but this likely will be my last patronage of this company. I expect when I spend my money that I will receive good customer service, the delivery of my merchandise in a timely manner and respect as a customer that the lines of communication will be open. None of these things did I receive.Very disappointed.

Bo
Review №64

Horrible, just horrible. Stay away from this place by all means. Exhaust your other resources before you have to come here.

Ma
Review №65

Don’t waste your time the name alone should imply what kind of service you get. My bmw shakes like crazy and he charged me twice for wheel spacers I brought the first time . Just go to THE RIM SHOP OR THE OTHET SHOP OFF Independence YOU HAVE BEEN WARNED

Is
Review №66

Took 2 months to get my rims. Then those didnt even fit ..took another 3 weeks to get my right rims..they take your money an hold it give you the run around..on top of that i ended up getting another sit of rims because all of a sudden they dont have what i ordered months ago..good people poor service

Da
Review №67

They fixed my truck up beta then it was before didnt have to wait long like previous custom shops have u do I would definitely come back

ji
Review №68

Worst experience ever having windows tinted. I Was told come in now and it will only take 2 hours. Five hours later I pulled out at 9:30pm.As I looked the work over i found the tint on the drivers window was lifting up. They also forgot to put the strip on the front windshield which they charged me 60.00 extra. They said you will have to bring it by tomorrow. We will fix it. I asked to compensate the 60.00 strip which they declined. 5 hours of my time is worth more than a 60.00 strip I talked to 3 other people while waiting and they all had a horrible experience with this company. There are too many other companies out there to do business with. Do not waist your time and money here.

Mi
Review №69

Great place to get you’re RIDE customized Great service outstanding desk clerks.👍👍 These guys helped Modify my Beamer with Great prices.Very popular place!!! Take a Visit to Dirty South customs

El
Review №70

I havent had any work done here but had to pull over because my bumper had fallen off and I was trying to reattach it with shoe laces to get home. I had already pulled over several times to fix it and the bumper was still scraping against the wheel. One of the employees here, Julio, came over to assist me and free of charge reattached my bumper using zip ties. There was no reason to help me other than being a good person, and I do not know what I would have done if he hadnt offered to help me. These are clearly very upstanding guys and Ill be recommending them to my friends in return. Thank you so much Julio!

Li
Review №71

I would give it a -0 if I could! The worst service nothing is on track about this place! Save your money go somewhere else. The drug pit! Do not waste your time or money!!!

Ch
Review №72

I LOVE this place! They take care of me every time I need work done on my car. The prices are good, the work is professional, and the workers are knowledgeable. Customer service is awesome and its a friendly atmosphere. If you are in the Charlotte area and looking to customize your car definitely check them out!

Ve
Review №73

Great Prices on tint, customs wheel and so much more 💖💖

An
Review №74

THE ABSOLUTE WORST service I’ve ever encountered. I bought a set of rims February 2019 and damaged one rim due to a pothole months later. Contacted Dirty South Customs for rim repair. Never did I think that it would take 4 trips back to the Dirty South Customs to have the rim repaired properly. Their one man mechanic claimed it was a bad tire, however, he never submerged the tire in a tub of water to determine if there were any leaks! Tire repair 101 right?! The rim was eventually repaired, but not properly...the car shakes now when exceeding 35 mph. I returned in February 2020 and purchased another set of different rims. I was told at the time of purchase that the rims would need to be redrilled to fit my vehicle (5x120). This was to be done 3 days later. I received a call from Matt/Oscar asking when I’d be available for install. We arranged install date. I get there, only to be told “Oh, there was an error and the rims haven’t been redrilled. By this time, the shop has been open for over an hour and no one bothered to call and advise me prior to taking the drive. We set up a 2nd install date and it was suggested that I call the Saturday prior to confirm rims were sent out to be redrilled. I called, only to be given another excuse. DO NOT WASTE YOUR MONEY HERE!!! I will be requesting a refund in full...the service SUCKS!!

Re
Review №75

Good things only to say

Ro
Review №76

Everyone so friendly an they got whatever you need

an
Review №77

The worst business I’ve ever purchased from and it will never happen again!! Unprofessional,Rude and just plain con-men!! The name says it all DIRTY!!!

Mr
Review №78

Facility is a total mess customer service is lacking. I called to get my two from windows tinted. I called to see if they had any openings and they did. I expected this to take no more than a hour maybe two. I was there for six hours and the tint was in bad shape and was full of dirt between the tint and glass. I was told to bring the car back the next day I would be first. It took four hours to get the problem fixed. Ten hours to tint two windows is not get. I will never return to buy from this company again.

D-
Review №79

Awesome service and top notch owners!! Highly recommend and will be back soon!!

Ma
Review №80

Just got some new tires and wheels. The staff are great to work with and they got me what I wanted at an unbeatable price! I would definitely recommend getting work done here!

re
Review №81

They are Dirty...

Ko
Review №82

Got 3 cars tinted there, always good service.

La
Review №83

Had the part I needed and the rep even offered some very important tips regarding what was purchased. Good job.

Lo
Review №84

My bf dropped car off at 9a.m., they had car all day, we drove down there to get his car, it was still in same spot, he walks in and they say it wasnt done and this was at 6p.m., after talking to them they say 30 mins to an hr, like really? He decided to take his car else where. No more business done here.

St
Review №85

Has no help

jo
Review №86

Great service, good price, will accommodate your needs

ja
Review №87

I recieved three different price with the possinlity of it being even more. Look for stereos installations just go to best buy the give you a time and know how long its going to take they have a waiting room and a clean bathroom and there are things to do around them while you wait for tint go to the tint shop behind autobell on south trying street any stoppers you get a life time warranty for rims go to a rim shop that specializes in rims these guys have there hands in to many pots

Pe
Review №88

I like my rims and tires but at 75 mph my car shakes. Also, my steering wheel no longer sits at the right orientation, steering pulls to the right. They did an alignment. I took it back to them to do a 2nd alignment and no change. I will have to go somewhere else. May even put my regular Chevy tires back on. So disappointed...

Cr
Review №89

DONT NOT BUY WITH THEM JUST BOUGHT A PAIR OF 24 RIMS IN FEBRUARY OF THIS YEAR AND THE RIMS ARE PEELING AFTER 3 1/2 WEEKS OF CALLING IN GO TO THE SHOP THE MANAGER WAS IN HE SEEN THE RIMS R PEELING SO HE SAID IM GOING TO CALL u when they come in 6 days later he text saying he cant get my rim in and now I have been waiting 2 months never again

Ja
Review №90

Quik easy service cool dudes great price for wat I needed

Pr
Review №91

This is a great place to buy any products for your automobile! I have been a customer here for about five years now. If you cant find the merchandise in the store they are sure to find it at a resonable price. Friendly, great customer service and fast service.

Le
Review №92

I came into Dirty South Customs and purchased the Dirty South Edition package in order to get my car completely customized. The wheels and tires look amazing and are a great compliment to the brand new audio system they installed. They also tinted my windows with precision and added a remote car starter which has come in handy with the cold weather weve been having. Hisham and his staff really took care of me and treated me like I was part of the team. Knowing how long this process would take they made sure to take care of me while waiting by providing me with drinks and snacks the whole time. I would highly recommend Dirty South Customs not only for the professional and precise work but also for the wonderful customer service and great deals and prices.

Do
Review №93

The manager is awful. Ill call him several times to receive an estimate on how much it would be to get certain things done. The girls gave me a reasonable prices that you can expect with having rims. I come and pick up my car the manager tell me something completely different thats too expensive for a rim repair and one tire... Peep this I came to them to have one rim repair, one tire from them, and had them to put the wheels on my car. My total all together is almost $1000. $800 to be exact, and thats bc the girls gave me that discount bc they didnt have my car done when they called me to pick it up. All this for some rims that I didnt even buy from them. If you try your luck with this man, make sure you have all your prices written out and make sure all your service is done. After they put my tires on I had to go somewhere else to have my wheels balanced and my wheel sensor hooked back on. So I basically just gave this man money. Very bad business will never return to this property.. dont say I didnt warn you ✌🏾

Da
Review №94

Great knowledgeable staff, and yes the manager was so fu@×ing cool it was a great experience. Im about to go and get my Benz laced dirty south style 😉

he
Review №95

Took a while, but do ya want it done quick OR do ya want it done right?! Thank you for staying late to work on our car. Well be back! Keep up the good work fellas! :)

Fo
Review №96

Dirty South Customs has ALWAYS taken good care of my Auto Needs. I have been dealing with them for 8yrs and I always walk away with a smile. Great Place to do business with... I highly recommend them.

Sh
Review №97

Absolutely. Sucks. The worst customer service ever! Was told it would be a 1.5 hr wait for tint...cool...over 3 hours later...I’m still sitting here. Was going to bring my Mercedes for tint also, but I wouldn’t step foot in this establishment ever again! The owner Hesham...he was great at getting me to come to his shop, but he’s an absolute jerk. I hate I even gave them my business.

Tu
Review №98

They were okay. They werent so eager to help us find what we were looking for but were more than happy to try to sell us what they wanted to sell us. Nice variety but the experience wasnt the greatest but it wasnt terrible either. Not enough parking and it is not easy to get into either.

Ca
Review №99

Have done business with them for many years!! Class act and very honest! Will do whats right all the time! Love the staff and ownership! Great people.

Jo
Review №100

I got rims and all new lights! Now my Chevy Impala is turning heads! They made sure was a satisfied customer and got me right! Sham the owner is stand up guy.

Information
100 Comments
3.3 Rating
  • Address:2639 Wilkinson Blvd, Charlotte, NC 28208, United States
  • Site:http://dirtysouthwheels.com/
  • Phone:+1 704-393-5050
Categories
  • Auto repair shop
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:Closed
  • Saturday:10am–7pm
  • Sunday:10am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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