Corey and his team have always done a great job handling all my insurance needs. My questions are answered quickly and accurately and most importantly they are trust worthy people to do business with. I would recommend them to anyone, and do whenever the opportunity arises.
Corey always goes above and beyond to help me with better coverage and pricing on both my commercial insurance as well as personal. They are awesome!
Pegram Insurance is a great Agency. They are always helpful and knowledgeable. I would recommend them to everyone!
Ryan was very helpful in getting my workers comp insurance setup. He always responded within a reasonable amount of time and was very professional and respectful. I would certainly use Ryan and Pegram again.
He listened very well to my issues, ask all the right questions to properly assist me. Also he took my call back the same day ! Its soooo difficult to find customer service agents like him. Great job Jason
Wish i could give a negative 1 Outrageously over priced i left a car lot in a bind with 600 insurance😂🤔the lady said with ur driving record its the best i can do (SHE LIED) I AM NOW WITH PROGRESSIVE PAYING 180 FOR FULL COVERAGE RENTAL AND ROAD ASSISTANCE WHICH I DID NOT HAVE BEFORE SAVING ALMOST 400 DOLLARS CALL PROGRESSIVE BECAUSE THESE PEOPLE WILL ROBB YOU BLIND I PAID 1880 IN THREE MONTHS WHICH WAS MY TOTAL FOR THE YEAR WITH PROGRESSIVE DONT BUY i cancelled my service an the lady tried to make me stay saying Id get a bill for cancelling my insurance with her saying i should just stay til my 6 months is up no maam those independent ppl will get over on u they get 85% of what u pay.
I highly recommend Jason Bryant. He is very professional, courteous, friendly and knowledgeable. Great customer service! Thanks for all your help! And most importantly thank you for saving me money by switching from progressive 🙌🏾
Ive been with Pegram for decades. Wonderful employees,always quick to respond and will notify me if a better insurance deal is available.
It was quick and simple. I appreciated the value provided.
I was impressed that Pegram Insurance was able to find me very affordable car and homeowners insurance, especially since I wanted increased coverage on my homeowners policy. My agent was always available to answer any questions and responded immediate either by phone or e-mail.
Ryan is very knowledgeable and able to answer all my questions clearly. He is professional, responsive to all my emails and phone calls. Quote price is also very reasonable. Overall, I had positive experience with the service offered. Thank you.
I was helped our by one of the Representatives. His name is Jason, and Im sorry I do not recall is last name.Jason was really helpful and saved me alot of money. Im super excited by the savings itself. On top of that they have alot of knowledge on ways they can help you out. So if you are looking for a discounted rate on your insurance. Definitely give these guys a call. Jason was one of the reps that helped me, and Ill be definitely passing anyone around this area their way! Thank you guys
4.9 stars? They must have lots of friends and relatives write reviews for them. Where do I begin? First of all, If you have a computer and internet service, do not even bother with these people. They wanted me to pay them $160 for finding an auto and home policy that I could have and did in fact find on the internet myself. I dealt directly with the insurance providers. I asked repeatedly for a cost breakdown, I wanted to know the premiums for both policies as well as their agency fees. They never mentioned their fees, they were just including them in the price. I do not like that! that seems shady to me. When I tried canceling both policies, 15 minutes after getting them, the manager got on the line and told me that the insurance companies would charge me lots of money for cancelling policies that werent even supposed to begin for another month, insisting I should just keep them. I entertained his false statement and told him, thank you, I appreciate you looking out for me, but fear not, Ill call those insurance companies and deal with any charges and fees directly with them. I told him I felt Id been lied to and couldnt in good conscious stay with them. He proceeded to tell me that he was going to charge me his fees to which I replied, Go ahead, Ill fight those charges with my credit card and his response was.. .ok, fine if you want to pay your credit card company $35 for disputing a charge. LOL GIVE ME A BREAK! At this point I knew this guy simply didnt care, lies upon lies. Ive been around the block. Would you believe it? Watch out everyone, dont be naive, dont fall for it. I told him hey buddy, so you are saying Ill have to pay my credit card $35 to investigate and dispute a charge? please It will not be the first time Ive disputed a charge on my credit card. He responded, yeah I bet its not!. Such disrespect. So in conclusion, if you have a computer, internet service, and 20 minutes to spare .. skip this agency. #terribleservice.
Great prices and great customer service. Always very friendly and super helpful. Would highly recommend.
Corey is fantastic. I was shopping for new insurance coverage as my current carriers rates no longer seemed competitive & found Corey. Corey went above & beyond to find me the best coverages & rates through his carriers. He responds immediately, is extremely knowledgeable, & follows through on what he tells you he will do. I cant recommend Corey & Pegram enough. Great experience overall. Give them a chance to quote your rates. You wont be disappointed!
Corey truely offers great customer service as well as his team. He did all the hard work for me in shopping for home owners insurance in addition to answering any questions i had. You are sure to save money and feel confident you and your policy is taken care of with him and his team. Thank you!
I have always received excellent customer service thank you!!
Reasonable prices,very professional service.Will recommend this company.
I called in to see if they could offer me a better rate than my current insurance provider and they were able to almost double my coverage while saving me over $400 a year.
My experience was awesome.. friendly, informative, easy to work with, very clear and understandable communication. Quick to respond to our needs and questions. Walked us thru the process of changing all of our current policies to the new ones and who to contact to inform of changes. AND more importantly.. the cost savings are much more than we had anticipated. Wished I had contacted Pegram sooner.
Corey went above and beyond to fix my problems with one of there vendors. I am so thankful for him. Now my car is in the shop and I am awaiting my vehicle to return to me. Corey stayed on top of it and thats what I need out of agent. I have been with them a long time....more than 10 years.
The team was outstanding. I highly recommend.
Kourtney has always been awesome. She is very kind, and knowledgeable !!
Great customer service.. Bo handled my concern quickly and efficiently and he also called me to inform me of the status of my request. I couldn’t ask for a better agency to handle my insurance needs!
Thank you for all the work and time you guys put into finding us the best policy and your willingness to always shop around for the best deal that meets our needs.
Kourtney Davis at Pegram Insurance is always there for us when we need her. Glad to have her, she is an asset to our team. Thank You Kourtney.
Kourtney Davis is the absolute best. If not for her with my driving record I would not be driving. Drop your current carrier and go see her I promise she will find you the best deal you can imagine.
Kourtney went above and beyond to make sure I had a great rate and benefits when it came time for my insurance to renew. I have been with Pegram Insurance for a long time and they have always provided GREAT customer service!!
With business like this and the lady kourtney that its super effective and quick with anything related to my insurance. I honestly love the service and would definently recommend more people. And no this is no a paid review. Wish I could give it 10 stars.Keep up the good work . Thanks a lot.
Great service
I have use Pegram Insurance off and on for over a decade. I always find myself back. The agents are wonderful. I have worked in Cusromer Service for over 20 years. They give excellent customer service. If you havent tried Pegram Insurance its time you did.
Corey has been fantastic to work with. Very prompt and professional. Will be continuing to use his services for a long time to come.
Pegram was thorough, they showed and discussed comparisons, then they got me a rate that suited my budget with all of the coverage that I needed. Pegram was attentive, efficient, and friendly. They made the experience a positive one.
I have to say my experience with Kourtney has been Wonderful & Stress-Free! Kourtney went above and beyond to get my issues rectified. You DO NOT get this type of Customer Service in todays World. This shows her integrity and dedication to her Customer!
Pegram has been great to me for many many years!!Kourtney, one of there reps, has been fantastic, quick and very friendly and helpful.I would recommend anyone use pegram!!
Pegram is amazing! Kourtney was able to help me get a lower insurance rate in less then a week. I highly recommend this agency.
Corey asks questions, listens to what my thoughts are, and then discusses options. He gives recommendations based on his experience & expertise, but doesnt give a hard sell to try to sway/convince.I also believe that Corey will keep reviewing my policies & options before renewal time to continue to provide the most appropriate options at the time (versus selling & forgetting like many agents do).
I sell cars and believe it or not customers do try to finance a car and not know they need full coverage insurance. There a dozens of insurance companies in the area you can call but I try to deal with only a couple. So after the customer has given you almost every dime they have for a down payment they now find out they have to make a down payment on insurance. I normally call 2 different companies and this company and another are the two I call for quotes for my customer. Whoever normally has the lowest down payment gets the account. We also get a referral fee for each customer we send to these companies. Never have a problem receiving my money except from this company. First time I was told it’s been too long since they started the policy (granted I never could get the rep on the phone or into the dealership). And again I sent another paying customer to this company in which the rep had to come to the dealership to pick up their down payment (they only had cash and no card). Normally she brings the money with her in an envelope with the salesman’s name on it. Well the money was picked up but no envelope with my name on it and I can’t once again get any response from the rep and I kept being told at the main office to speak with the rep because she handles all of the referrals. Guess I will be sending my customers to some other company from now on.
I enjoy making a single call to my agency, knowing Ill have an answer quickly as well as any additional legwork needed is already underway. Reggie was a great partner all the way through my request(s).
Corey worked very hard to find a solution for our family. Very professional, knowledgeable...great at follow through. Highly recommend!
I am not a customer of Pegram Insurance, but wanted to be a customer. With so many 5 star reviews on Google I assumed they had to be top notch. Unfortunately my experience trying to get a quote and send them multiple lines of insurance proved to be a royal pain. 6 days of back and forth phone calls and emails; and I still was not provided a clear insurance quote. Instead after multiple requests I received a PDF with 2/3 missing information and red marked up over-layed text. Very disappointed in their customer acquisition department, and will be taking my business elsewhere. Not trying to be a jerk, but just thought that you should know.
I love having this company as my go to for my insurance needs. Kourtney is awesome!!!
Customer Service is excellent!
Had a great experience here. Brian helped us find the type of insurance we wanted. We did not have to call around to find what we wanted. Brian already was familiar with different insurance companies and knew which one was best for our needs. And we were finish in no time. I highly recommend this agency to find you the best deal.
Kourtney is a gem. She had been taking care of our Insurance needs for all our family cars/Home. She is extremely professional, courteous and very friendly. She always tries to get me the best possible deal in the market and manages to save me good money. I highly recommend her and as long as she is with Pegram, I will have my cars/home insurance through them.
Always do their best to get us good coverage at the best price.
Id never really thought about working with an insurance agency before, but its so convenient to be able to have them search General Liability insurance through the rates of all the companies they work with, to find what would be cheapest for me. This is something I would want to do on my own - but they save me the time! and are so friendly about it!Their customer service is fantastic. I call them up once or twice a month with request to email my insurance policy to one of my commercial costumers, they are so friendly quick and helpful. I work mostly with Corey, and he is extremely knowledgeable, cheerful, and efficient in answering all the many questions I have and solving whatever problems have come up.Thanks to Corey and the rest of his insurance agency for making the deal go through smoothly as possible!
Great service and great value. Going to switch all my policies to Pegram.
Jason was the best and very helpful!
Kourtney was very helpful and went above and beyond to get me the best quotes. She saved me about $600! And I have triple the coverage then I did before. Thank you so much for being patient and helping me understand auto insurance more and what things to look for! Thanks again Kourtney And I hope you and your family have a wonderful time when you go on your Vaca!!! Dom.
Ive been working with Kourtney at Pegram for years. She helps me find the best rates each year and is super helpful when we switch and add new cars and drivers! She is super friendly, professional and knowledgeable. I really appreciate the personalized service.
Dawn is awesome. She understood with my cancer I would not be going many places for at least another year and she helped find just the right policy for me! She is kind and listens to her clients. That makes a big difference.Donna Montgomery
According to Google youre supposedly open on Saturdays until 6pm but I went to your office at 3:30pm and youre closed.Aside from that Ive been a customer for years and think the staff all does a great job so you still get 5 stars
Corey is the one of the best insurance agents I have ever worked with. His attention to detail and concern for his clients is unmatched. He shops the policy every renewal to make sure he is giving his customers the best price for the coverage needed. Lizards are stupid, call an agent that cares.
Pegram Insurance is AWESOME! After searching around for days trying to find cheaper auto insurance I finally cam across this company. I have been a customer with Pegram since 2013 and I am very happy with their service. It may seems as though people are exaggerating in regards to this company, but it is the truth! I hope these reviews are helpful to those who are searching for insurance.
Love working with Corey at Pegram. Always get great service.
I LOVED working with Pegram insurance. I called and Dawn was helpful, knowledgeable, and incredibly kind and efficient. I enjoyed talking with her and her quotes were competitive and comprehensive. I would definitely recommend any and all to Dawn and Pegram. Thanks for the help, friends!
This Insurance company and staffs saved me!!! All the staffs were very friendly and helpful.... Jason was my agent and he went above and beyond to make sure I got the best rate...He was awesome!!!
As a first time insurance shopper, I found my experience with Pegram to be exceptional. Beth quickly got me what I needed over the phone, and helped me make changes quickly through email. Also, the premium for the policy I got here was well under a quote I got from another agency. I would recommend this agency to anyone.
Kourtney Davis with Pegram Insurance customer was absolutely exceptional service. She really worked diligently in searching for a good insurance that was within my budget. She was kind, patient and understanding. I am going to recommend Pegram Insurance because the Kourtney treated me as a valued customer.Thank youClevonne
Jason Bryant was incredible, the service he provided was over and above any other company I contacted. Having only just immigrated here from New Zealand he found me coverage that was not unreasonable in cost but provided the coverage I needed. As my insurance requirements grow so will my account with Jason....Thanks Jason you are great.
My insurance rep is Jason a he is very informative with competitive rates and excellent coverage!
Im moving to North Carolina and need insurance. Pegram had the second-most stars, but I got the best vibe from them online. Glad I trusted my gut: Dawn Leavesley was the bees knees. She got me set up with homeowners and auto insurance in a FLASH--and at competitive rates, too. Highly recommend Pegram and Dawn for your insurance needs in NC.
I’ve been with Pegram for years. Customer service is always amazing. Staff is friendly and always willing to answer questions and be helpful. Love Corey and his team!
My husband and I have been working with Corey Illingworth for several years now. He’s assisted us with Car Insurance, Renter’s Insurance, and Home Owner’s insurance this year when we purchased our first home! Corey is extremely knowledgeable, responds in a timely manner, and is always happy to answer any questions we have to help us understand our policies. I would highly recommend him and Pegram Insurance - they make the insurance process pain free!
Second time Ive used them and I have been very happy every time. Jason is awesome and Dawn is to... I highly recommend
I was looking into different companies for my business insurance. Speaking with Tim Pack felt so comfortable. He offered a great rate that I could afford. I am very happy to have Tim as my agent with Pegram Insurance. He is there for me 100%. Marsha Thompson
Corey and his staff get a 5/5 star rating from me! I have referred people to Corey over the years and i will continue doing so because anyone that gives his level of service deserves to succeed. Every time i sell/buy a car or house, i let Corey know and he takes care of everything, i never worry. I have many things in life that i need to manage and my home and car insurance is not one of them!!Rob
Pegram has the absolute BEST prices on insurance in Charlotte. I searched over 15 different providers before calling Pegram and they beat the lowest quote by more than half. Agent Tim Pack was phenomenal and really took the time to help get me the best deal. He was concerned about my budget and didnt treat me like a number. Unlike BIG NAME insurers Pegram isnt impersonal and automated; you call and immediately talk to a real person. This is the best Ive ever paid for auto insurance by far. I highly recommend Pegram for your insurance needs.
I always receive tremendous customer service from the staff at Pegram in University and Ms. Kourtney Davis is the best. She is patient and never forgets. Her follow through is great. Thanks Corey and crew!
It was very simple and easy the customer service was great Thank you.
Great customer service. They made sure to help me out in every way with insurance for my business. Very personable and got me the best price I could find
Beth Thomas is amazing! She has helped us insure our personal residence as well as 6 rental properties over the past few years. She is always quick to respond and regularly goes above and beyond. Beth is so easy to work with!
Love having Cory on my side. He always shops around for the best deal and puts you first.
Mandi is a wonderful person, and she really goes out of her way to find the right product for you and your family. Her performance at Pegram Insurance keep this company in excellent standing, and she makes everybody fill special. We love Mandi and we hope she keeps up the good work.
I spoke with Tim who made the experience painless (unlike my previous experiences out of state). He spoke to me with respect and had patience with my questions. Plus my rate is super low! :) Thanks Tim! I will recommend this agency to my friends in the future for sure!
I have been with Pegram Insurance for the last 5 years and they have done their best to give me the best coverage and price for my home and cars. I have really feel I am in good hands.
Kourtney was the agent who helped me with my insurance needs. She did listen and understood my needs. She made the whole process a breeze by delivering the best option possible. She was very clear and concise detailing every step of the process. Great experience!
Kourtney Davis really helped in servicing my account. She always takes the extra step to ensure you understand the coverage
I would like to thank the entire staff at Pegram Insurance for always providing excellent customer service. Ive been a customer for over 12 years & no matter who i speak with over the phone or in the office its always a great experience. I recently spoke with Mya Portee, she was so helpful. I really appreciated her professionalism, patience & EXTREMELY pleased with the quality of customer service that was provided. 5 stars to the entire staff :-)
We worked with Dawn to put together my GL and WC package. It was about the easiest and enjoyable process Ive ever experienced in all of my dealing with any broker or vendor...Dale
Pegram has always worked with us to suit our needs, its a smaller company so you do not get that feeling you are just a number. great service
Kourtney was wonderful, very helpful!
Kourtney is great and she really helped me out this week.
Hello all,If you need insurance and you want to be treated fairly and kindly. These people will go above and beyond. You will never have to wait long on a response or be pushed away to someone else.These people will bend over backwards to take care of anything you may have going on when it comes to insurance. They treat every situation as if they were dealing with their own.I would highly recommend this place to anyone who wants a trustworthy insurance agent and staff.The person that has been very helpful to me since we have been using Pegram insurance is Tim Pack, he makes our lives easier.Thank you Tim.Keep up the good work guys!!!
They were so quick to help. I will call Bryan for all my Ins needs
Corey was extremely helpful in getting my insurance in place, quickly and easily.
I came to Pegram Insurance after having felt pushed aside by my previous agency that I had been doing business with all my life. I went to Facebook asking for recommendations on who could help shop and combine my home and auto policies. Dawn Leavesley with Pegram reached out to me personally and offered to help. It wasnt long after our initial conversation that she was handling all of my policies. Dawn is such a pleasure to work with, she is always there for questions and advice. Dawn is qualified, super nice, caring, understanding and truly works very hard for her clients. She is the reason my business will remain with Pegram. I stand by my recommendation in hopes that others will find comfort in trusting Dawn with their insurance needs. I am very appreciative of her hard work and look forward to a long term professional relationship.
Kourtney, did what she said she would do and she got me back to my cheaper insurance.
Very glad that I found Pegram Insurance. I love to support businesses that work to get their customers the best deal and I would highly recommend them to anyone. Tim Pack was my very helpful agent, he made the process simple and helped me to save a good bit of money on my policy!
Been with Pegram Insurance since I moved here from California.Corey has always gone above and beyond to find me the best bang for my buck on my insurance needs for my home and autos.I trust him completely with all my assets.
Jason Bryant is absolutely awesome! Went above and beyond with helping us with all of our insurance needs.
I worked with agent Beth Thomas, and my experience was wonderful. I have been in business for over 20 years, and Ive dealt with a number of agents and agencies, and this is by far the best experience I have ever had. She is knowledgeable, quick, efficient, helpful, and extremely friendly.
Corey really helped us out when another local company just couldnt do anything. Corey has always given us top rate service. thank you guys!!
Friendly staff!
Jason Bryant made the process fast, easy, and stress free getting my full coverage for my vehicle with the lowest rates and discounts.
I recently worked with Corey to move several residential rental properties over to Pegram and would recommend them to other homeowners and investors without hesitation. Corey worked hard to understand my properties and my business. Most importantly, he was able to provide similar coverage and significantly lowered my insurance cost!
Thanks to Kourtney Davis I saved over $700/yr on my auto/home insurance. Shes extremely professional and efficient. She put in a lot of work to handle my needs and Im very much appreciative.
LOWERED MY RATE LIKE NO OTHER COULD!!!!! 10/10