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Kirkland Air Conditioning and Heating
3734 Monroe Rd, Charlotte, NC 28205, United States
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Kirkland Air Conditioning and Heating

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ne
Review №1

We needed new AC units (inside and out) as the system Kirkland installed 23 years ago, finally died. Caleb, Lance and Matt worked long hours for 2 days to get the new system up and running, despite the unexpected need to bring an electrician in (props to Scott Ewing at Ewing Electric for his almost immediate availability). We have used Kirkland AC for 25 years and could not recommend them more highly! Love supporting small/family businesses!

Ke
Review №2

Huge thanks and VERY happy with Kirkland on this full replacement! Extremely competent, super courteous, polite and professional… even when everything that could be or go wrong did. From discovering an existing gas leak at the meter to fixing the unfiltered vent that was acting as a return and even the insanity of correcting wiring from the previous home owner’s hack job to get us up to code and safe… the folks at Kirkland took great care of us and our budget to make us safe and comfortable for many years to come. Couldn’t be happier right now!

Ti
Review №3

Highly recommend Kirkland for all heating and cooling needs. Matt was extremely thorough and knowledgeable in assessing our 1929 bungalow’s many heating issues. It has only been 30 minutes since he has left and the main floor hot air flow has improved greatly. Matt took his time to explain all of the intricacies of the system and wrote detailed notes and recommendations. Would recommend to anyone! Also, scheduling an appointment with Rhonda was a breeze.

La
Review №4

Lance and Caleb were professional, quick, and so nice! I will definitely be calling them back

Wi
Review №5

Definitely would recommend this company to others. Customer service was wonderful from start to finish and scheduling was quick and easy. Josh was very knowledgeable and answered all my questions without hesitation. His assessment of the system was very detailed and thorough. We were very pleased with our technician Josh and the company, wouldnt hesitate to do business with them again.

Ja
Review №6

We have used Kirkland for over 25 years, and would never use anyone else. We do the Spring and Fall maintenance every year, and always feel better about the safety, efficiency and reliability of the system when they leave. Today they replaced our gas furnace with a very efficient York unit. Very pleased. Josh and Devon were our technicians, and they were great. They were on time, professional, knowledgeable and did a great job keeping us informed about aspects of the installation and operation of the unit and new thermostat. Tom was our sales consultant, and gave us all the viable options in the very beginning. We highly recommend Kirkland AC & Heating.

Sh
Review №7

We have used Kirkland Air Conditioning and Heating on multiple occasions and always get exceptional service. Matt was here this week doing routine maintenance on our HVAC unit and went above and beyond as always. Great company, very professional and would highly recommend to all our friends and family.

Jo
Review №8

Kirklands techs are reliable, timely, and top notch in HVAC maintenance and repair. Devin is a great tech, and is very good at answering questions and communicating with us. Highly recommended.

Ra
Review №9

I received estimates from a number of companies before it was time to replace my two units. Kirkland’s was by far the most thorough, reasonable and professional. Installation went smoothly and ongoing maintenance plan provides peace of mind. Devin has been my technician on a number of occasions - very knowledgeable, courteous, polite and on time. I appreciate the whole crew. Thank you all!!

Je
Review №10

Very responsive and quick to determine the issue and proper solution. Team was very friendly and helpful.

Ga
Review №11

We have used Kirkland Air for the last 13 years. They have worked with us on repairs, installations and general maintenance. Kirkland is responsive and professional. We had our units checked yesterday and Josh was amazing. Very thorough and felt very comfortable with him working in the home during Covid. Highly recommend.

Mi
Review №12

I really like Kirkland and their employees. Matt and Danny were very professional. . It was a simple fix. They didnt try to sale me on a ton of expensive repairs. I appreciate that.

La
Review №13

Kirkland has been my HVAC of choice since 2008. Although they’ve done minimal repairs my system lasted 21 years. It was time to replace. Tom guided me though a seamless process. He was patient with all of my questions. I took some time to research and decide on the few options presented.Installation day went smoothly. Daniel, Josh, Matt, and Devin came in and set up. They were knowledgeable and prepared for the job. I felt the quality of the workmanship was top notch. They were all professional, personable, and courteous. I would highly recommend this company to anyone looking for an HVAC company they can trust.

Im
Review №14

Have been appreciating this companys service for many years now. They are always professional, efficient, and friendly. Matt is usually the one who comes and hes always great to work with, along with everyone else from Kirkland that has come by, too. And Rhonda, at the office, is also very friendly and helpful. Thank you.

De
Review №15

Kirkland has serviced our HVAC needs for probably over 20 years. Today they installed a new AC unit. Matthew, Josh and Devin provided the excellent work Ive become accustom to receive from Kirkland! Id give the company and 15 on a scale of 1-10.

Pe
Review №16

Kirklands installed both of our HVAC systems over the past 15 years and we have been very satisfied with their systems, service, responsiveness and staff. Josh came out today to do the Fall heat maintenance check and did an excellent job. We were very pleased and confident well be warm this winter! Thank you!

Ci
Review №17

Josh and Danny are very responsive and great at explaining the service they performed today. Trust them completely and have used Kirkland for the past 13 years in 2 different homes. Have bought 5 systems from them. Would highly recommend!!!A++++

KP
Review №18

Couldnt have asked for better service. Devin quickly identified my issue and fixed my furnace so my heat was back up and running. No extra charges for needless repairs. I will continue to use them as my go-to HVAC service

Be
Review №19

We have had a maintenance contract with Kirkland for well over 20 years. I trust their honesty, service and professionalism. When repairs have been needed, they provided detailed explanation about the issue and a reasonable cost for the replacement part. We have a very old HVAC and we know a new unit will be needed sometime. We appreciate that all the Kirkland techs are always efficient and helpful, especially Josh. He did a repair this appointment, so the unit keeps on working with Kirkland.

An
Review №20

We have always had exceptional service from Kirkland Air Conditioning and Heating, but I have to give a special shout out to tech, Devin. We had a sound that could only be heard inside the house. After studying on it for a few minutes, Devin went under the house and found the problem. He was able to replace the part and he waited for the unit to run for a while so we could be assured that the problem was solved. Expertise and great customer service!

UL
Review №21

Kirkland has been maintaining our AC for many years. Never been disappointed. Josh and Danny stopped by yesterday to do the bi-annual maintenance. They did a great job and were very courteous.

De
Review №22

Rhonda was fantastic! She was knowledgeable and had service techs out the next day. She followed up to make sure we received follow up service promptly when it became apparent that the last company we used had done poor work. We will be loyal Kirkland customers from now on.

Ly
Review №23

These techs were fantastic. I have been with Kirkland since I moved to the area in 2012. Each and every time my needs have been met. This last time was a super experience as we had temps in the 20’s overnight and furnace didntWork Matt did a overnight fix for me prior to my new install. He was super in his total concern for my comfort. His colleague Devin joined him for the removal and install. And, of course Tom who handled the purchase of my new furnace. All three employees had only my needs at the front of their minds. Also of note, they were both Covid aware which is a comfort to someone in a high risk category.I would give the more than 5 stars if I could.

Ja
Review №24

I’ve been using Kirkland since 1996 when they installed my furnace and AC. Great company with the best technicians and office staff. Always a pleasure to have them come to the house. I’ve never ever been disappointed. Devon came this week for the annual furnace maintenance. He was very professional.

Cl
Review №25

Weve worked with Kirkland for decades, including regular maintenance and install of a new Heat Pump several years back. Very pleased with service. Devin came today and did a great job on the Fall maintenance check and dealing with our yappy little dog. Buddy started whining and looking out the window when I told him Devin was on his way this morning. Thanks for wearing a mask during your visit Devin. Working together to keep each other safe.

Ki
Review №26

I first became acquainted with Kirkland Air Conditioning and Heating last summer, when my AC of 14 years gave up the ghost. Rhonda, the receptionist, is wonderful, friendly, and efficient. Tom, the sale rep, is friendly, honest, and reliable. He gave me a great quote, was thorough in my options and did not try to needlessly upsell me. Of the four HVAC companies I had contacted for a quote, I had the best experience with Kirkland, as well as one of the lowest quotes. The team that did my HVAC replacement was Matt, Devin, and Josh. I believe Matt was the lead that time and he did a wonderful job of keeping me appraised of their progress. They took better care in keeping my house free of debris than I do. They made sure to put protective padding/carpeting down *everywhere* and did such a good job cleaning up that you couldnt tell they had ever been there. The York HVAC system is excellent.When my 15 year old furnace died, I contacted Kirkland without hesitation. Rhonda was again excellent. Josh came out for the initial visit to determine the problem. There was a miscommunication as to what was the reason for the visit--he had been informed that there was an issue with the thermostats when actually I needed the furnace looked at. (When I made the call to Kirkland, I said it was either the thermostats, the wiring, or the furnace. So, easy communication error.) Josh handled the situation beautifully and proceeded to check the thermostat, the breakers, and ultimately, the furnace. I am a curious individual, so he also graciously let me watch him figure out the furnace. He was thorough and checked out every option that could be the problem. Once he isolated the issue, he take care to explain what was happening in laymans terms. The blower on the furnace had broken down; he explained how the safety system on the gas furnace kicks in when the blower does not work. Which was the reason why the whole system shut down (and randomly turned on...then shut down.). Aha! Well, I was glad that the safety system worked and my house did not burn down! Given the limitations of my work schedule, Josh, Rhonda (the receptionist) and Tom (the sales rep) worked it out that Tom could come out later that same afternoon to help me determine what systems I could use to replace the current furnace.Two weeks later (I have few openings in my work schedule), the team arrived to replace my furnace. It was pretty much the same team that did my HVAC--Josh, Matt, and Sean. Josh was the lead this time and kept me appraised of their progress. They finished ahead of schedule and once again, were diligent about keeping the house clean from the debris. Matt offered to replace me filters--yay!!--and even showed me how to set a reminder on my crazy-fancy thermostats to replace my filters every 90 days. Bonus!Everyone associated with Kirkland is wonderful. A friend recommended them to me and I recommend them with confidence and gratitude.

Ju
Review №27

Have been using Kirkland Heating and Air Conditioning for over 20 years and their service has always been excellent! Josh was the service technician here today and performed the routine maintenance required on my heating and air units; he also did some necessary repairs which he explained thoroughly. Im completely satisfied that all will be well until the next maintenance is due.

Gr
Review №28

Josh was just at my home for my winter HVAC check-up. On time, polite and knowledgeable, he did a great job. Kirkland is my go-to heating and cooling company. Great folks!

El
Review №29

Matt and Tom came out to my home to assess an issue with my current system, as well as provide me with a quote for a new AC unit. They were both incredibly knowledgable and provided me with explanations as to what was malfunctioning in my system. I was given the information I needed to make an informed decision for my next steps. Very impressed with this crew!

Ba
Review №30

Company is a step above. You are not just a number with the company but a relationship. They truly care about their customers. Honest, Integrity, Responsive, Knowledgeable and goes beyond just servicing equipment. Illustrative when performing routine bi annual service and tech noticed unusal water beneath the house, it turned out I had a water leak I did not know about. Had checked and definitely knew with the next water bill when the bill was over 10 times higher than prior months. By them advising and being aware I was able to service much quicker.

Le
Review №31

Excellent service. Great attention to detail and explanation of repairs. Will definitely use them for any HVAC needs. Thanks Matt!

De
Review №32

We needed our current heating/AC unit inspected and the outdated unit removed. I called around and Kirklands was the most friendly place and they scheduled Matthew to come out ASAP. Matthew showed up on time and was extremely professional. He took the time to explain the AC unit and its efficiency to me. I highly recommend them for your next AC/Heating needs.

Ki
Review №33

Josh and Danny came by today to tune up both systems for the winter. We had work, home school and guitar lessons and all went uninterrupted. Thanks guys.

Ca
Review №34

We have been customers for many years and the Kirkland crew never disappoints. DEVIN and DANNY were here today to do our heating system’s annual maintenance. They were prompt, courteous, respectful of our home and did an amazing job!

K
Review №35

I have used Kirkland for many years. They are reliable and very service oriented. Matthew was at my home today and was courteous and professional.

F
Review №36

Weve worked with Kirkland for over 10 years. Most recently we had an ancient heat pump and matching duct work replaced. Excellent job by Josh, Matt, Devin, and Danny. They were efficient, cleaned up after themselves, showed up on time, and were able create a duct work masterpiece in a very cramped crawlspace.

Je
Review №37

Kirkland Air Conditioning and Heating has been my go to company for years. They are always polite and on time and professional. Today Josh visited to do maintenance on my aging HVAC system. He was very careful of pandemic protocols and I appreciated that. I love that Kirkland always puts out my options and risks without pressure or hard sells.

Ki
Review №38

Kirkland has been our HVAC provider for 20+ years and I would recommend them to anyone. I love that they are locally owned and operated, but have quality employees both in the office and in the field! Devin has serviced our units for a while now, and I’d highly recommend him!

Ga
Review №39

Josh and Danny were very professional and discussed what was need on one of my furnaces. I have used Kirkland since 2005 and am thoroughly satisfied with their services.Josh also rebooted my thermostat and showed me how the reset, if needed in the future.Gary Waytena

Ba
Review №40

Devin and Danny performed a semi-annual inspection and maintenance service today. They showed up on time and completed their work in a timely fashion. Both young men were neatly attired and very courteous in their report of the HVAC unit’s condition and explain clearly the service needed to correct the unit’s mechanical problem. Thank you Devin and Danny.

Ki
Review №41

Matt and Danny took care of our air conditioner and gave excellent quality service. Both technicians were helpful and answered all our questions. I highly recommend using this company for your ac/heating needs.

Wa
Review №42

I got a new HVAC unit from Kirkland and cant be more satisfied with the install and service. Tom helped me pick the unit was most knowledgeable and helpful. I have had the unit over a year now and Matt, my service tech, is the best. He has come out to do routine service twice and has been neat, knowledgeable, and respectful. So far, I have had only great service from Kirkland. I highly recommend them.

Ra
Review №43

Weve used Kirkland Air for years. On this particular instance, our heat quit working, and Kirkland was very responsive in getting someone out to the house within the hour. Josh did a great job of identifying and fixing the problem on short order. Thank you, Josh!

Jo
Review №44

I just want to say a few words about the service installation I received yesterday from Kirkland air conditioning and heating.I had a great experience with kirkland’s professional technicians Matthew,Dan,and Josh.They were friendly and courteous. They were very considerate plus respected my property, to include clean up when the job was done.I highly recommend Kirkland and will do business with them again.Happy CustomerJoyce Jordan

Ri
Review №45

I have used this company for years and am very satisfied. Our technician, Josh has been very knowledgeable, thorough and courteous.

Ja
Review №46

Been a customer for 20 years and always pleased with the service and expertise. Devin and Danny did a great job this time around with switch reset issue and getting the system ready for the season.

Ca
Review №47

Matt is the best! He is very detailed and quite the problem solver. Great service!

Ro
Review №48

Very happy with technicians Devin and Danny who did our heating maintenance service.They were very knowledgeable and explained everything they did. I have used Kirkland for many years and always satisfied.

Ch
Review №49

Kirkland gave me advice on my ACs issue over the phone. Even though it did fix the problem, I had them come out to evaluate and service the unit.They were available same day and our technician Matthew was thorough and clearly explained everything. Excellent customer service all around.

Co
Review №50

I have nothing but great things to say about Kirkland. We had to replace our entire HVAC system a few weeks ago, so naturally we shopped around for the best option. Kirkland was able to provide us with much better service, product, etc. than anyone else we researched at a great value. Matt, Josh and Devin were professional and kept our house clean during the install, and weve already recommended Kirkland to our friends.

Ju
Review №51

Devin, the maintenance man was very courteous and efficient and friendly. He did the job quickly and safely, always wearing a mask when he approached me.

Ju
Review №52

Devin and Danny service my htg and ac unit and Rhonda is Kirklands helpful office employee. Their service has been excellent.

Ja
Review №53

The two young male technicians who did our check up last week before the heat kicked on were prompt, informative, and pleasant. I highly recommend Kirkland, a smaller family company that mentors newer technicians.

Ch
Review №54

Matthew provided regular maintenance on our AC system. He explained everything in full detail and offered suggestions for how to improve our setup. He was very courteous and professional. I signed up for the maintenance plan based on this experience. Good stuff.

Ri
Review №55

Received what I believe to be an accurate and honest evaluation of my aging systems without pressure to purchase new equipment

Ja
Review №56

Excellent, professional service. Great to deal with a family-owned firm that values its customers.

Fr
Review №57

This morning Devin and Danny came to do my Winter Checkup on my Trane System and as usual they did an excellent job as always. I highly recommend Kirkland.

Jo
Review №58

I just love these technicians with Kirkland Heating and Cooling. They are polite, respectful, and very professional. And, they know what the heck they are doing. Today Devon did a great job servicing my HVAC and repairing a gas leak. Thanks so much Devon. And thanks to the “Ladies at Kirkland” who make my appointments EASY! Joe Smith

Ji
Review №59

Ive been with these folks for over 20 years and always had friendly and professional service. Devin does a super job!

Ca
Review №60

I had a fantastic experience with Kirkland Air Conditioning & Heating. They were responsive, organized, friendly and thoroughly explained our air conditioning problem and offered an affordable solution. I worked directly with Matthew Kirkland and he was professional, explained the process well, and worked quickly and efficiently. I would use Kirkland again and recommend to all! Matthew was exceptional!

Do
Review №61

The best service I have ever had from a heat / AC company. Matt was wonderful, very professional, personable, efficient and cognizant of being very respectful of my home.I give this company 5 plus stars.

Ka
Review №62

We had an after hours problem with our thermostat on a very hot day! After hearing the problem, rather than come out and have to charge us for the after hours call, Matt was able to diagnose over the phone and sent us a YouTube. My husband, having been coached by Matt, FIXED THE PROBLEM! We are cool again! This is why we have always and will always use Kirkland!

LO
Review №63

Just want to say thank you to Matt, Devin and Josh for the great job they did installing my new furnace from Kirkland today. Also thank you to Tom for helping me with the financing of it.

Bo
Review №64

Best HVAC service company Ive ever done business with. Knowledgeable, thorough, friendly, prompt and courteous. When my systems reach end of life theyll be my go to for replacement.

ch
Review №65

We would like to say thank you to Josh, Matt, Devin for doing such a nice job installing our new AC system. We could not be happier we will definitely recommend Kirkland to our friends.

Ja
Review №66

I called Kirkland when my AC gave out. The tech, Shane, was very professional and friendly. He came within the time frame that was given to me. After looking at my system he provided me with options for either fixing or replacing my unit. He didnt try and make a hard sale but provided me with the costs involved that helped me make the most cost efficient choice. Another technician, David came out the next day to replace my unit. He was also very professional and friendly. There was an issue in getting it completely running and he contacted other technicians for assistance and advice. They came, stayed and tested and made sure it was working before they left even though it was later in the evening. After I mentioned how late it was getting, they told me that they wanted me to be satisfied and the system working before they left rather than taking my time and having to come back out the next day. I really appreciate David, Shane, Andrew and Cameron for putting in the system. They were all very personable. They provided me with excellent service and I will continue to call Kirkland.

Jo
Review №67

Bryan, Matt, Alex & Devin recently installed a new heat pump for me that Tom proposed. Excellent service and installation. Ive been a customer of Kirkland for about twenty years, they have provided me with semi-annual inspections and recommendations and maintained my system during that time. Thanks guys.

Ca
Review №68

Our AC wouldn’t come on yesterday evening, so I called Kirkland around noon today. Matt arrived around 4PM and fixed our aging unit right up! Turns out it was a simple fix, thank goodness! We have used Kirkland for about 18 years now, at two homes, and I have never ever felt “done wrong” by them. Matt is a pleasure to have as a technician!A-1 Supremo experience!

be
Review №69

Kirkland (and Matt especially) were great. 8:00 am arrival (even on a holiday) meant 8:00 am! He was responsive and extremely knowledgeable.

La
Review №70

Kirkland replaced our heating & air conditioning unit and did a great job at a fair price. Tom the manager gave us several options to meet our needs and the install crew (Bryan, Alex, Devin, and Matt) were timely, professional, courteous and neat. Thanks for the great service!

Br
Review №71

Matt was beyond amazing. Competent and professional, helped me out a great deal!

Ca
Review №72

They just installed a new unit at our rental property 4/2019. Matt, Bryan, Devin, Jeff, and Tom all helped us and it was seamless! They are also fair and honest with pricing too. Highly recommend!

De
Review №73

Efficicient speedy awesome customer service and knowledgeable im cool again

Di
Review №74

Excellent and swift service from Kirkland! After receiving no real help from my home warranty technicians for 2 entire weeks, Matt dropped by, diagnosed, picked up a part and repaired our AC in less than 2 hours. Incredible work!

Ed
Review №75

Called about gas leak at 8am. Devin here at 10.Prompt diagnosis and repair.

Ca
Review №76

Love this company. Always courteous and respectful of my time. Matt and Jeff were at our house today and got our AC up and running!

Je
Review №77

Kirkland AC really came through for us. My Grandparents didnt have heat during the snow storm, they were able to get them taken care of in a swift manner. They were out there quick, made sure everything was done right The first time unlike the last people I had come out. They were able to get everything resolved; up and running in under 2 hours. WOW.I want to thank ARTURO for an amazing, polite, efficient service. I will be recommending you guys to anyone that needs heat or AC from here on out.

Ro
Review №78

Have used Kirkland for years, responsive and competent.

co
Review №79

I would recommend Kirkland Air Conditioning and Heating. I have used them since I purchased my home back in 2015. Over the years, they have provided my real estate hvac inspection, replaced 2 A/C units, and maintained all of my systems.It can be uncomfortable and frustrating to receive bad news about costly repairs that are needed to your HVAC system; however, Kirkland has always been open and honest about any needed repairs as well as fully willing to explain why repairs are needed for the longevity and safety of your systems.Matthew is the tech who usually comes to service my units at my home nowadays and he is efficient and willing to go the extra mile for the customer. Rhonda in the front office is always pleasant and provides great customer service whenever I call the office for something.In a saturated market full of “big box”, huge, impersonal (and in some cases unethical) companies complete with fancy TV commercials; do yourself a favor and choose a local, family owned company who will treat you as a real person and not just as a revenue source!

Je
Review №80

Jeff located in Charlotte. I have only used Kirkland since early 1990s. This last heating check up I felt was necessary because the Trane unit Kirkland installed 22 years ago was due for a diagnostic for the cold season approaching. A professional young man did what I asked him and he gave my gas heating unit a clean bill of health. Over the years, Kirkland and Co. did not take advantage of me. A compressor wash here, some Freon there, a woren compressor part, the unit keeps on trucking ! 11-12-19

Je
Review №81

The entire experience was great! I called with an AC problem, and right at the proposed time, the tech arrived. Matt was very friendly and knowledgeable. He explained the system failure, and gave me some additional information for future use. He was in and out in 20 minutes. Highly recommended. Youll be extra lucky if Matt is your service tech!

Ch
Review №82

Just went into my crawlspace 1.5 years after Kirkland was at our house. I had to go under for something else. I was shocked and angered to find a 8 round opening, or boot (not sure of the correct term) on the main trunk that is supposed to have a ductwork branch connected to it. It was WIDE open and spewing cold air into my crawlspace. This cool air is, of course, combining with the moisture in the air to create puddles and water drops clinging to the other ductwork. So, this has been spewing cold air in the summer (last summer and this summer) as well as warm air in the winter time into my crawlspace for 1.5 years!!! What professional company does not verify their own work?! This is on top of other work that we had asked for that didnt happen and makes me wonder about the work that was done. We had contacted Daphne Kirkland but she never got back with us. We had installed all new windows in our house, expecting our electric bill to be much smaller, but is never was. Now I know why! We were conditioning our crawlspace for 1.5 years. Very angry and incredibly disappointed. We are examining our options for recourse.

Gr
Review №83

Excellent experience with Kirkland! We had new units put in last summer, and their maintenance policy with routine check ups has been a big plus. Thanks to Matthew and Luis for helping fix up a project on a return grill! Wasnt something on the original plan for their visit, but they happily did it.

To
Review №84

Shane with Kirkland came out within hours of our call on a Monday morning. We received the companys name as a referral from a friend in the construction business and also read positive reviews about the company on Angies List. Our experience was a good one, as Shane diagnosed the problem, repaired the system, and also performed maintenance on the other two house systems. He was here for several hours and handled the work in a professional manner, outlining the possible options to handle the situation. We were very pleased and plan to contact Kirkland again in the fall to take a look at the heating systems. It was a relief to get our A/C problem fixed so quickly and efficiently.

Ch
Review №85

Matt & Devin were personable, efficient and knowledgeable. Matt quickly discovered and then went resolved my issue. I have heat again!

Cl
Review №86

Friendly and knowledgeable service. Gave us several options to choose from. Work was done professionally and in a timely manner

gr
Review №87

Great Service!! Very professional team of Tom, Matt, Bryan, Devin and Alex. We have always had great service. Gregg & Linda

Pa
Review №88

Just had the folks at Kirkland install a new Trane system. Wow, they gave me a great deal (about 25% less than 2 other comparable quotes) and their service, attention to detail and follow up was very good. Talk to any of their long term employees and youll see why they have been in business for 30+ years in Charlotte

Tr
Review №89

Absolutely great! Get the job done perfectly on time. Would recommend!

Da
Review №90

Matthew is an excellent technician.

Bi
Review №91

We have used Kirkland for a number of years to service our HVAC at home. Recently we needed to replace our system due to age (+20 years) and decided to ask Kirkland to do the job for us. We got other quotes for the job and Kirklands was less expensive, plus we had prior experience with them servicing our old system. We have been pleased with the new system and the management (Tom) and install (Bryan, Shane, Matt, Josh) teams did an excellent job answering our questions and installing the new system, which was a Trane Air Conditioner and Gas Package unit as well as new duct work throughout and a new thermostat. I definitely recommend Kirkland - they are great to work with.

Jo
Review №92

Great customer service. Very thorough during our bi-annual maintenance visits. Matt Kirkland is extremely professional and knowledgeable.

An
Review №93

Beware! This company is not very honest and trustworthy. Horrible customer service. Rhonda gave me one price and a manager gave me another. Would not honor the living social deal. The manager didnt seem to be very knowledgeable of what was going on and claims she had no idea of the company running a living social deal. Dont spend your money! Use a more honest and reputable company.

Me
Review №94

Today, Matthew and Andrew came out to do the semi annual service. KIRKLAND has been servicing our HVAC systems for years. Their guys always show up when promised, are neat, have the tools and expertise to keep these things running flawlessly.They come out twice a year, check everything, clean and check all the stuff the internet recommends, take some things apart and put them back together.What I really like is that Matthew took the time to show me what he was doing, sort of like show and tell. Every time he said can you come here so I can show this I expected a problem. There was no problem just a free education.Their trucks are clean, the fellows are clean, polite and personable. Their equipment and tools are clean and organized.Most important, at our house it is warm in winter and cool in summer.

Pa
Review №95

Matt did a great job providing prompt, friendly and honest service and was quickly able to diagnose and repair my upstairs a/c. Went the extra mile to make sure everything was working ok. Would definitely recommend Kirkland to a friend.

Ar
Review №96

Had New unit plus ductwork installed. Very friendly techs and the ladies in the front office. So thank you very much for the wonderful experience Bryan, Arturo. Everything is working great!!

La
Review №97

Kirkland AC was awesome to work with, and Matthew did an excellent job. You helped us get heating back on a very cold day!

ca
Review №98

Bryan Arturo and Matt u are the best I am a nanny for a well known famous family these 3 men worked so hard I highly recommend this company u really get your money worth we are really thankful for the great service we received

Sh
Review №99

Excellence service. Been using them for years. Never disappointed ..

De
Review №100

Matt was out to do my 6 month service and as usual he was prompt, polite, informative and NOT PUSHY. I really can’t say enough about Kirkland Heating & Air.....I STRONGLY recommend anyone looking for a truly honest, local hvac company that doesn’t constantly find things to upsell you, call these guys.

Information
1 Photos
100 Comments
4.9 Rating
  • Address:3734 Monroe Rd, Charlotte, NC 28205, United States
  • Site:https://kirklandac.com/
  • Phone:+1 704-332-9276
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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