I had the pleasure of going to this business for my pups neutering. This is normally a very intense process for any pet owner however my mom recommended this place and Morgan was the best helping out keeping me updated and loving my pet like her own. The drs informed her and she relayed the message with very informative documentation. I had no trouble with his after care.. they are awesome, and have a new customer!!!!!!

We love the staff and the care provided over 9 years for our Shih Tzu mix and calico kitty! Kanawha City Veterinary Hospital staff are very personable and go the distance to assist with all questions re the care of our babies. We have boarded our kitty during an instance when she needed frequent eye drops for a scratch on her cornea. I have also taken a few stray/feral kitties there to be given basic care and always feel I am being given the best advice for the animal and the local feral cat population. The Charleston location provides excellent grooming services as well. Cannot say enough good things about Dr. Snider, Kayla, Mary Ellen, and the rest of the crew!

Personable, clean, Dr. Snider goes beyond to make sure you are aware of all avenues to keep your pet healthy and safe from disease.

Called for an emergency visit after my dog was bitten by a copperhead, they stated they they had no appointments available and didnt offer any help. We have been going here for years, but wont be returning again. Well take our business to a place that actually cares about animals.

If I shared everything that was bad about this place it would be a book. To shorten what I have to say, I took my sick cat in, they kept it overnight, it died during the night, they didnt call to tell me, I had to find out the next day when I finally called because I still had not heard from them by that afternoon.A few months later, I take another cat in to have it fixed, I leave 3 numbers for them to contact me to make sure I dont miss their call. I dropped her off at 8:15am. After waiting to hear something all day, I finally called right before they closed, no answer. I leave a message expressing my concerns, and I never get a call. I had to just show up there the next morning to find out how everything went and to pick her up. They didnt even do everything I asked them to do. We told them she was having problems with her throat and we wanted her checked for worms also. They didnt check her throat or check her for parasites. Was told it was not written down on her admission paperwork. So, I do know the receptionist there is lazy, and could care less what your cat needs, as long as you pay your bill. Will not go back. Not real sure how good of a vet works there, but the help is terrible.

Called to get help with wear medicine while traveling. Mary Ellen made it very clear on the phone that they could do nothing. Not the most pleasant experience.