I had my Tesla bumper hit by cone while driving on autopilot. It had a scratch on it. I went to this shop to fix it. James instantly told me it’s not a scratch rather it’s a paint stick to the bumper from the cone. He applied some solution and then the paint from the cone was gone in a second. He didn’t even charged me single penny. Very satisfied with the costumer service. Will be going again.

These guys did such great work and are super professional. I brought my car in on Monday through state farm for a front bumper repair. There is an enterprise location there as well which provided me a rental car. They gave me an estimate of 4 days to get the work done and finished it in 3 days. What I love was everyday I got either a call or text message providing me with updates on my vehicle. Not to mention the work was immaculate you cant even tell there was a scratch. HIGHLY RECOMMEND!!

My story is not much different from the rest of the poor reviews on this site. They took my car in for repairs on an insurance claim, my front end was ripped off. They said it would take 1 week. It took 3......on top of that I had to call all the time up hey updates on the car. They replaced my front light bulb even though it did not need replacement. I had a very expensive led that they tried to keep. After all that, I got my car back. The front headlight was not calibrated correctly. I went back for them to fix... They claimed they fixed it... Nope they did nothing. This company cares about one thing and one thing only. Insurance money. Who cares who the customer is or their needs. They just want insurance money. Never going back again.

Went in to have rear end collision damage fixed. They were not able to source the parts for over 2 months and were rude when I called in asking for updates. Unprofessional staff that doesnt know whats going on at the reception desk and rude technicians that patronize customers and act like they are doing them a favor. Plenty of other body shops in the area to pick from.I just hope my vehicle is properly fixed so I never have to deal with them again.

I had a dent and a deep scratch on the tailgate of my truck. Chantilly Auto Body made the process of getting it fixed very easy. The drive-in estimate is so convenient. Nick did a very thorough estimate down to the smallest detail.When I returned for the repair, CAB took the tailgate off and even helped me attach a mesh net in its place.A few days later....yes, a few days...Carol called to let me know my tailgate was done. It looks great! Nick again was on-sight to make sure I was happy with the repair.Thanks CAB!!!

Went in for a accident repair estimate. Nick did a great job of evaluating the issues, and showed detailed cost estimates. He was very friendly, professional and patiently answered all my concerns. Will recommend this company in the future. Nick rocks!

Solid initial advice, although follow up additional (always best to get at least two) estimates led to discovery that the removal and reinsertion of windshield required Subaru-propriety recalibration for Eyesight system as well as removal of ceiling lining which led to additional cost with replugging the air bag there, which added to overall cost.

Excellent service and high quality repair work. No issues at all. They took care of everything. Really impressed with the communication along the way as well. Will most definitely be going back. Thank-you

My car was with these guys for close to a month. The most frustrating thing to happen was when they told me the 2nd week it would be ready for pickup on Tuesday and when I called they had ordered the wrong parts so it wouldnt be done. They said it would be done the third week so I called a week later and they said it would be done the next day. I call the next day and its still not done. It would be much more acceptable to me if they had called me instead of me having to call them over and over again for any updates. The actual repair guys are obviously overworked or at least theres no dedicated people working there that try to provide you with updates. Overall a very frustrating experience and I wouldnt send my car there again.The repair was good when I finally got my car back. But to me the customer service irrecovably bad.

I was connected to Chantilly Auto Body shop through Geico and they were awesome! Everyone was so friendly and informative. They called and texted to keep me updated and the turn around time to fix my fender bender was super quick (dropped it off Monday afternoon, finished by Wednesday afternoon). I was also very surprised my car was cleaned too! Very happy with the work!

From beginning to the end of auto collision repair experience with Chantilly Autobody....Carol, Ashley, and Kenny were hands down the greatest group I have ever dealt with. Honest, informative, sincere, and supremely professional...never take your car anywhere else excepttbis premier body shop. Returned our vehicle prettier than before the accident. Thank you all so much!

Very helpful and great work. Good suggestions too. Thankyou.

This shop talked poorly of Caliber Collision and then held my car for almost a month waiting on tail lights. They returned it to me finally without a car wash and interior wipe down. They refused to analyze the front end suspension issue which caused me to submit the vehicle to another body shop (hint: it was Caliber Collision) to finish the repair. Caliber Collision did an excellent job and communicated with me very frequently. They finished the repair in under a week - that was front end paint repair and control arm and cradle repair. They washed the car and wiped/vacuumed the interior. Best body shop ever! I will never recommend or use Chantilly Auto Body or Ricks Auto Body again (sister companies).

Slow, work is mediocre at best.

Certified to work with Tesla. Im happy with the bumper repair to mine (was rear ended:( ).Recommended by Tesla as a reliable repair shop and I agree!!Very professional staff, the lady on the phone is very helpful and their manager went the extra mile to make sure I was a happy customer.

Smooth service. In and out

I recently brought my car to Chantilly Auto Body for the first time. From the minute I walked in, they were professional and friendly, very responsive and paid close attention to detail. They kept me regularly updated and answered all questions I had throughout the estimate and repair process. Will definitely be using them again!

My Honda Civic went in for repairs at this shop in February 2020. Came out running good as new. Thank you for the good service.

Excellent experience! They recently worked on my Range Rover. Their professionalism, responsiveness and attention to details stands out. This is the first time I used this business. I spent about 15 minutes dropping the vehicle and less than 10 minutes when picking up. Frances kept me regularly updated and the staff at the shop treated me with utmost courtesy. Will certainly use them in future.

Don’t even consider any other body shop! From the convenience of having an Enterprise rental car desk inside the facility to the constant communication while my vehicle was being repaired following the recent accident to the incredible quality of the work completed to get me back on the road.....it was a nice experience all the way! My friend recommended CAB and I couldn’t be more pleased with my experience. Although I hope to never require their services again, I know I will be well taken care of if I do!

They did a great job making my chip in paint disappear. Friendly and done in a timely manner

Something changed. This shop came recommended by the Tesla community for body work in the NoVA area. I drove a significant distance to get my car worked on there, this is my second time seeing them. The first was 100% professional, timely, and fantastic work.This time though, I took possession of my car and saw the headlight was not flush with the rest of the body where it had been replaced, and I had clear scratch marks on my hood where the deer had dented it, left there by a 3M compounding pad or similar. I pointed them out to Ashley while I was there and she assured me that if anything didnt come out in the wash, to call them and theyd handle it.Well obviously those clear coat scratches didnt come out in the wash, because they had just washed my car before giving it to me. Since I retook possession of the car I also noticed that the drivers seat molding hadnt been properly secured, and now my dashboard rattles like nobodys business. None of these parts were damaged in the collision, but I learned since then that removing these parts is necessary when replacing parts of the front end of the vehicle.So I paid $5100 for repairs to the car, but what I received back was a misaligned, scratched, rattling and out of sorts vehicle. I have already taken it back once for them to fix the scratches. They did a great job removing the vertical/horizontal compounding pad scratches, now I just have swirl scratches from the buffer instead. I learned how to re-attach my dash and seat molding, and have spent about 2 hours of my own time getting everything squared away.Certainly not worth the original value, and definitely not worth the second trip down there to have them buff out the scratches. Find a different shop, folks. Someone who works here pays no attention to the finer details, and if theyre cutting corners there, where else are they cutting corners that customers cant see?Oh and the receptionist, Carol, while she is a sweet lady, doesnt wear a mask when shes talking on the phone, and the rest of the time her schnoz is likely to be hanging out of it. Other people in the shop skip it altogether.

From the first estimate by Calvin to the front desk coordinator even to the lady that drove my car to the lot :... superb service. My repairs were a lot less than expected and ease of convenience was second to none. Very professional and reasonably priced auto shop. They also cleaned my car and although it’s old it looks quite amazing!!! Thank you Chantilly Auto body for friendly and fast service with customer in mind.

I was quarantined because of high risk of covid. Chantilly Auto Body picked up and returned my car. They fixed it beautifully, washed and cleaned it. I am most grateful and thank them for their professionalism. Another big thank you to Carol for making this process so easy

It was a real pleasure working with them. They always updated me on my car repair by phone and/or text. The car was really clean inside and out when it was returned, and the car was repaired as advertised. They always had a pleasant attitude no matter how many questions I asked. Thanks Chantilly Auto Body please keep up the good work.

Excellent experience with Chantilly Auto Body. Everyone was very friendly, easy going, professional, and accommodating. Will definitely return here if need be. Excellent customer service as my overall experience was beyond satisfying. Thank you so much. You guys are the best!

I have some great experience at Chantilly Auto Body today. Due to some dents and scratches on my car I called the shop this morning. Tee answered my call, she was very pleasant and professional and I decided to visit the shop after our conversation. I went this afternoon, upon signed in James came to look at my car. He was quick, knowledgeable, professional, and very friendly. He went out his way to help me and I trusted his recommendations. It turned out the damage was not as bad as I expected. Thank you Tee and James for your excellent services. I left with confidence that if I ever need a body shop again Chantilly Auto Body is where I will go and I will recommend it to my friends as well.

I am so pleased overall with Chantilly Auto Body. My car looks better than what it did before I was hit by another driver. They took the time to clean it outside, which I understand, but they cleaned it inside too!Their customer service is top notch. I received updates often and when they said they would update me.I am beyond pleased. Hopefully, I will not need a body shop in the future. If I do, no second thoughts on where I am taking my BMW!Well done, Chantilly Auto Body 😀

This repair was on a high end Mercedes vehicle and Chantilly Auto Body was recommended to me by the local Mercedes dealer. The shop has an Enterprise Car Rental facility in the same building which is very convenient. My vehicle had received extensive damage due to hitting a BEAR, the entire front end was demolished. The total repair cost was over 13K. Over the course of about 3 weeks, Chantilly Auto Body did an excellent job working with my insurance provider, ordering supplemental parts when needed, and keeping me notified via text as to exactly what the status was. Lisa was a pleasure to work with and assured me that I would be very pleased with the work. When I received the vehicle back, I was simply in awe at the excellent work, fit, finish and paint match were excellent. I would, and will gladly take my vehicles back to Chantilly Auto Body for any future body repair needs. Highly Recommend !

This is the WORST body shop Ive ever been to!! I would never recommend to nobody. this is by far the worst customer experience & vehicle exterior work Ive had with a body shop! i had gotten hit by a deer on the left front side of my vehicle. and this shop was closest to my work place. i took it in for front bumper work to be done along with the driver side door to be replaced the door to my driver side when you open it sounds and looks like its about to fall off from the screws, cold air is leaking from the crack of the door because it was not properly placed correctly. the paint job that was done to my bumper is trash every dealership i take it to, to try to get a trade in price states that the paint job done to it doesnt even match the color on my car, and having to replace my front tires every month to every 2 months since then. i contacted them to try to bring it in and they told me they would have to leave a message because the team leader was unavailable to speak with. DAY 1 went by received no call. DAY 2 i called to get all the repairs they did emailed over to me so i could have copies to explain what was concerns were. once again the team leader an manager was unavailable. 2 days back to back in the same exact week and still no contact! I WILL NEVER TRY THIS SHOP AGAIN! maybe contacting corporate will be better luck!

From estimate to finished work Chantilly Auto Body was highly professional. I was treated with kindness, respect, and received appropriate notifications on status of the work. I will definitely refer all my personal contacts to CAB for any auto body repairs. It was a huge bonus to have Enterprise Rental in the same building with the same excellent customer service.

This body shop is one of the best I’ve ever used. Brought my Jeep in for full replacement of fender flares and grill...and they body matched the color perfectly. They had the work done, on time, on budget and even vacuumed the inside and washed the outside of my car by the time I picked up. Their text message updates was fantastic to keep me informed with each step of the process.

Chantilly Auto Body was courteous and highly efficient from start to finish. I only met one of their employees and she is great — making a wonderful first impression on herself and thereby Chantilly Auto Body. I was provided info on the status of my car via text (after ensuring it was ok). Due to a perk I have with my insurance company Chantilly Auto Body brought me my rental, took my car to their shop, returned my car and returned the rental. My car looked brand new and the interior smelled even better. Highly recommend!

Excellent experience all the way around. The advisor (Ashley) kept me informed every step of the way and the car was finished on time and looked great. Even the folks at Enterprise were great. Together, they make it very easy.

I have had my vehicle back for 24 hours and it looks and drives like new.They have a very courteous staff and do a fantastic job of keeping their client informed.There is the added bonus of Enterprise rental in the same office which was a great convenience.Overall I had a fantastic experience and would recommend Chantilly Auto Body.

Chantilly Auto Body was prompt, professional, and provided unmatched quality. Especially during this difficult time, they were very responsive and helpful. I would highly recommend this auto body shop.

I was rear ended last weekend. Geico suggested Chantilly Auto Body to bring my car to for repairs. I have never dealt with such an Awesome location. From the moment I walked in, the Enterprise guys greeted me and directed me to the correct place I needed to go. During the whole process, CAB followed up via text every text of the way. On top of that, they had my car fixed and in perfect condition 5 days early. I hope I do not need to use CBA anytime soon but if I do, I know where to go. This place is highly recommended.

They took a huge annoyance and inconvenience (my car was backed into while I was parked and sitting in it) and made it a very pleasant experience. James was awesome! Very nice guy and super personable! He took time to explain exactly what was going to happen, and set time expectations, while providing great customer service. Lisa followed up with me during the process via text, and was very quick to respond and friendly. I would highly recommend Chantilly Auto Body.

Weve been impressed with the work that Chantilly Auto Body has done on several of our cars. Their prices are reasonable and their customer service is top notch.

It was a great experience. Ashley was very helpful before I got there and after I was there. They did an outstanding job on the car -- to perfection.I did not have to do anything except to enjoy my entire time there. All the employees were smiling and happy and they were making all of us, their customers, even happier. Thank you Ashley, thank you Chantilly Auto Body and thank you GEICO.Dr. Khan

Everyone at Chantilly Autobody is very professional and efficient. Lisa is very helpful and knowledgeable. The body work on my car was excellent. I’m very happy with their overall services. I highly recommend choosing Chantilly Autobody for auto repairs.

Great job getting my Jeep back in proper order after a fender bender. They detailed it inside and out as part of the work. Very happy with the final product!

Tough color match, kenny was patient and professional, car looks great!

We had to get our Teslas front bumper fixed and they are one of the few Cody shops that is certified to work on Teslas. They were very attentive and kept giving me updates on the status of my vehicle. They did a great job and the car was cleaned when they gave it to me. Highly recommend!

This is the best shop in Fairfax. Dont even bother going anywhere else. They make what is a terrible experience as pleasant and as fast as possible.

Highly Recommend Zach and the whole team at this location. I had my very first accident about a month ago and was very upset to see my Civic hurt. The minute my daughter and I walked in, we were greeted very nicely and checked in quickly. They took me through the whole process and I was in and out in a couple of minutes with my rental. After a couple of days the results made me very happy!!! They replaced my bumper and replaced all front lights of my civic. Amazing paint job and left giving everybody bear hugs!! I can not thank you all enough for taking care of my baby and me! Love you guys!

They did a stellar job repairing MASSIVE damage to my vehicle. A tree fell on my van, $16000 in damages. Because of adaptive equipment, it wasnt totaled.They repaired the damages, it did take a while, but they were very professional and polite, which went a long way to improve my patience.The van came back clean and looking brand new.

My car looks better than it ever was. They completed the job on time, and fought with the insurance company on my behalf to get the money for damage that was not included in the initial assessment. The insurance assessor just walked around the car, Chantilly Auto Body looked under the car, and repaired steering and suspension parts that had been damaged.Thank you for your hard work in my behalf.

Wow! This is the best auto body repair shop we have ever been to! In all our years of getting auto body repairs, we have never encountered a better-run operation than Chantilly Auto Body. From the moment we arrived, we were treated with friendliness and courtesy, and every employee from beginning to end seemed knowledgeable and efficient. It was a real pleasure to have a good experience after the bummer of getting a dent in our car. The whole experience was positive, and the work was done quickly and beautifully. So glad to have found this place!

Everything was efficient and smooth. I got a text message every day informing me of the status of my car. My new car still looks and drives like new! Chantilly Auto Body did a great job.

As always the service at Chantilly Auto Body was fantastic. From the moment I came for the estimate until I picked up my car they kept me informed every step of the way and did outstanding work. They even finished ahead of schedule. The car looks brand new and drives like a dream. Im so very pleased with my experience at Chantilly Auto Body

The staff at Chantilly Auto Body was amazing throughout the whole process. Super friendly and helpful The constant updates gave me peace of mind that progress was being made and they even finished the repairs faster than I expected. Great experience with them all around!

I’m very happy with your (Chantilly Auto Body, 4530 Stonecroft Blvd., Chantilly, VA 20151) excellent body work with lifetime warranty for my car (2016 Lexus CT200h Hybrid).Again, thanks a million for your great work and you delivered my car next day (05/01/2019) looks as brand new.Thanks,Rafiqul IslamPleasant Valley,Fairfax,Chantilly, VA

Very satisfied with their service and quality; always keep me up to date and done an excellent job on my repair.

Never had such unprofessional service. I would give a 0/5 if it were an option.We dropped off our Toyota Sienna Minivan, in driving condition to Chantilly Auto Body. After repairs to passenger side doors, which took 3 weeks instead of 6 days, the car wasnt drivable. The auto body shop chose to have the car towed to Lexus instead of Toyota and it sat at Lexus for a week without being assessed. I personally had to go to Lexus to find out what was happening and they told me the transmission was shot on my 100K ( 7 year old Sienna). Chantilly Auto Body refused to help have the car moved to Toyota for evaluation and harassed us for payment as they had completed there exterior repairs. They refused to see any problem with the fact that the car was not functional. They refused to take it to Toyota. They refused repeatedly in a most unprofessional manner, stating that they had done their part and they would not help us further. It is a pretty big deal to take a working car for minor cosmetic repairs and receive it in non working order!We reached out to Toyota Ourisman Chantilly, where we bought the minivan, and they most graciously towed the vehicle to them, evaluated the vehicle in the same day and found that an engine fuse had been blown during the door repair process. They replaced it and had the car working normally within hours on the same day we asked them to help us out.The lack of common sense in sending the car to Lexus instead of Toyota, the frustration with no communication and their harassment of us for payment, when they left us with a non working vehicle are completely appalling! The interaction with them leaves my family feeling as if they do not care at all for their customers and take no ownership in doing the right thing.I have recently found out that Toyota stopped doing service with them and created their own body shop, due to overpriced services and unprofessional relationship from Chantilly Auto Body.I would highly recommend Ourisman Chantilly Toyota - 5 starChantilly Auto Body gets a 0 star.

I highly recommend this bodyshop! They treat your vehicle as if it is their own.

Great service. Calvin kept me informed about the progress of my repair. My car looks just like new. Ive been to other shops but Chantilly Autobody really takes the time to make sure the job is done right and the customer is happy.

I am super impressed by the service I received from Chantilly Auto body. They excelled at 1) Diagnosing and Fixing the issue 2) Superb communication with updates by text messages at each milestone 3) Quality check. I was frustrated with my dealer in Fairfax and I had to visit the dealer three times and they had made my problem worse. After that bad experience, I am really really impressed by you guys. Please keep up the good work.

This is the 2nd car Ive taken to them to get fixed. They did an incredible job matching and integrating the paint on the hood with the fenders and bumper. These guys and gals are very, very good at what they do!! They knew this car was important to me and they put my mind at ease with updates as it moved through the process. Thanks C.A.B.!!!

They fixed my car to a point that it was actually better than when I bought it. They were very nice and I got my car back sooner than I thought. As a state farm and VW certified repair facility I can say that they were the best!

I have a 2015 Chevy suburban pearl white $6,000. Damage the truck came out perfect you can not tell it was in a accident, Lisa kept me informed at all times. Enterprise on site . very professional the body men and painter what a great job, thank you very much. Gary Ballenger

Great service. They updated me daily on my car’s status. Car rental and return was a breeze. My car looked like new and they cleaned it inside and out before returning it to me.

I was happy any time to be updated from Chantily Auto Body regarding work was done step by step. My car was repaired perfectly, on time. A service was amazing. Than you very much.

Chantilly Auto Body is *the place* to bring your Tesla. They have more experience and expertise than any body shop in the area. Be prepared to wait, but if you want it done right, they are the premiere option.

I love this place absolutely beautiful. Food drinks And beautiful beach

Totally professional, friendly, and thorough. They kept me informed throughout the entire process. Should I ever need body work for any of my cars Chantilly Auto Body will be the first and ONLY call that I will make. Six stars!!!

Listening to customer, walking through the details of the process, quality of work, and last, not the least, prompt delivery. It is not the first time, i have used Chantilly Auto Body. They have provided a great service all the time including the last one.

James, Lisa, and Muhamad (Mo) are some of the most wonderful people that i have dealt with. they kept me updated on every step of the process after my 2018 Golf R was hit. They returned the car in a condition where i could not even tell i was hit. Phenomenal team that performs top tier work. Definitely reliable staff and will be returning if god forbid another collision occurs. For the record they have also worked on my 2014 Honda Odyssey and my 1999 Eclipse. They have not let me down.

They got my car done super quick and even before the time I requested i needed it by. Great service

Went here for some insurance body work. Good job, they even vacuumed my car!

The service was like I have never experienced. Very impressive.

Ryan and his employees were amazing. I had the unfortunate experience of having a new vehicle totaled right before Christmas. His staff kept me up to date and provide great explanations of each of the steps and what I could expect next. Everything was completed on time and updates were provided when they said they would. While they did not complete any work since the truck was considered a total loss, I hope their work is as good as their customer service. This will always be my first choice for auto body work ever needed.

Wonderful place!! Dealing with a fender bender is never fun but everyone made the process so easy. Vanessa managed to squeeze me in without an appt- Thank you Vanessa!!! Chantilly Auto Body is the only place we will go. Excellent customer service!

It was an very good experience. The staff was helpful. I was late for my appointment but even then they took care of my car on same day. Their work is excellent.

Great work done by the shop. They dealt with the insurance company directly and got things done a few days before expected. I hate to need a body shop but glad Chantilly Auto Body is there for me when i need body work done. And Lisa is the best.

There was a point during my repair process where I was was apprehensive about the customer service and quality here. Management worked hard to ensure that I was satisfied. I think they have a good team here, there may be a few areas that could be improved... But what company doesnt have room for improvement? You can be assured that if you do take your vehicle here for repairs they will work hard to make sure youre happy.

We recently had our vehicle repaired by Chantilly Auto body. This has probably been our 5th visit in 7yrs. Without fail, they have delivered stellar results every time.The office staff is great as well. Their point person stays in touch to keep you updated as the work progresses. They certainly make a difficult situation easier to navigate.A quick shout out to the car rental agency next door~ Enterprise~Fantastic as well!

I want to thank everyone at Chantilly Auto Body they do awesome work and trust me I’ve had paint work done before by other places. This place beats them all quality service hands down. My Maserati looks like it came off the showroom lot again. You cannot tell it ever had damage done to it because the blend paint job was done correctly! Perfect match and no orange peel in the clear coat very smooth... I will definitely bring my cars back here to CAB if need be for body work. Thanks again to all who assisted me from the beginning appointment through the updates especially Ms. Lisa and the out process having my car ready for pickup!

Unprofessional and poor skills. I will suggest to go somewhere else for your car repair. Small fix and they created a big mess. WORST BODY SHOP.

Great staff. Great work. Highly recommend them to anyone in need of a repair on there vehicle for any reason except the receptionist. She stole a credit card from an ex employee and will be going to court for multiple felonies. The owner wants to say it has nothing to do with the business which is incorrect. I would NEVER hand my credit card info or actual card to a person who is a known credit card thief. You’re not stealing my info. Not today satan not today 😂😂

Wonderful experience dropping my vehicle off to get fixed. Jessica at the front desk was very helpful and was able to quickly work with my insurance company to get me taken care of.I will reccomend Chantilly Auto Body from now on.

Very easy to deal with and they worked seamlessly with my insurance company. Very professional and no surprises

Very professional, attentive & fast.

Great customer service and great work. Very detail oriented.

I brought my car in after a hit and run and had my fender popped back out and the Scuff marks buffed out. Free of charge. I worked with Mo and his colleagues provided great customer service! Thanks again

Chantilly auto body is amazing. The work that was done on my car was flawless and the service was fantastic. I saw damage on my front bumper that was not on there when my car was dropped off come to find out the tow company had done it and a member of chantilly auto body is going to have the towing company take care of this. This is my second car getting fixed there I recommend it to anyone that needs body work.

Since I dropped off my car, the service was great with the receptionist Ms. Aleman. Then Carol followed up with us every day up until my car was ready. The best part was when I picked up my car, the quality of their body work was outstanding, honeslty It looked like the fender had never been hit. I highly recommend Chantilly Auto Body.

My family and I have been taking our cars for major car accident repairs since 1992, and they’ve always done a fantastic job in replacing our cars and making them run like new. In the last three years, I’ve been involved in two major collision accidents in DC and have always decided without hesitation to have my car towed to the Chantilly Auto shop because of all the positive experiences my family and I have had there. Ryan Robert, the owner, is one of the friendliest hardworking business owners I’ve personally met along with my family that is always at his job site overseeing his team and making sure every customer is fully satisfied with their experience. Ryan and his team truly go above and beyond in ensuring your car repair experience is top notch. I highly recommend Chantilly Auto Body shop to anyone looking for a reliable auto repair shop that has been around for over 25 years now, which says a lot, with an impressive state of the art facility.

This place took care of my hit and run vehicle pretty well! The whole side of my white equinox got side swiped, in which almost the whole side needed attention. Lisa and Muhamad took care of me from the moment I got quoted, all the way until I picked the car back up. Communication while in the process was very pleasant. The work done on the car was amazing as well. Paint blended in all throughout. This place is recommended to anyone here!

Got hit on 66 and had bumper damage. They had my car fixed within 3 days. Their work is perfect and service professional.

I dropped my car for repair yesterday morning. Before I left, I saw my car was driven in to be worked on. More than 24 hours later, I called in to check status, was told I will be posted about status and will be contacted if there were further damages not found on estimate. Geico repair estimate is 2-3 days, now 2 days have passed but havent heard about the update at the end of day.I paid car rental out of pocket, not sure how many more days it will take. Weekend is approaching. Since they dont work on weekends, I might need to pay 3 more days for car rental. Not very happy not knowing the status and it is not a big job, hope they can do better on this.Update on 2-21:I called again today to check repair status. Additional damage was found after my car was taken part so the shop is waiting for GEICO to come out to approve the additional work. It might take much longer than expected due to the process, meeting with adjuster, approve the work, order new parts... Thanks for Julies patient explanation about my issue and understanding my difficulty situation that I pay car rental out of pocket.

Quality results, reasonable pricing and great customer service from Carol Holmes and Chantilly Autobody, far better than Mercedes Dealer next door.

Chantilly Auto Body did a fantastic job fixing the rear bumper on my Tesla Model 3. The quality of the work (to my amateur eyes) is great! They were also able to bill the at-faults partys insurance company directly, which meant less paperwork for me.I was a little disappointed about being in a rental car for 9 days though; tracking my car through the app showed it sitting in the same spot in the lot for 5 days before they finally moved it into the shop to be worked on. Having them ask me to drop my car off when they were ready to do the work would have helped with this, I think.The staff was friendly and helpful, and the car is in good shape now.I would recommend this shop to others who need body work done, but I would see if you can get a bit more information about when your car will be worked to save you from fermenting inside a rental car for an extra workweek :)

Insurance company sent us to Chantilly Auto Body and I was very impressed with their work and expedience.

Up front, I know that paint work in a body shop will never be as perfect as factory. I know that matching color on a 10 yr old truck is a challenge. I wasn’t looking for perfection. Just a good job. That’s all. Four times. It took them four times to get the paint right. To be honest, I’m still not completely happy with the work but they wore me out. It started off bad. The estimate was really low and when questioned I was told that since the truck was dirty from the road salt that they couldn’t see all the damage...joke. Then they put an aftermarket bumper cover on that wasn’t properly prepped. When questioned I was told that’s how they are supposed to look. When I got my agent involved suddenly they could sand down the mold press imperfections. There were several runs in the paint. I was told they would be addressed but upon pick up #3 the runs were still in the paint. Contaminated paint booths..I had two separate instances of hair trapped between the base and clear coats. You wonder how it could get past the quality control. The rear hatch window was not aligned properly which caused the window to move up and down really slow. They completely damaged the plastic hatch handle when removing it and then scratched it up so bad that when I complained about all the damage(which they originally denied) they ended up replacing. Bush league. I’m serious when I say this, I don’t think you can get much worse. I’ve had a lot of cars in my life and have had body shop work. This is by far the poorest craftsmanship I’ve ever seen. Don’t waste your time. Go elsewhere.

Helpful, professionally run shop. Everyone I spoke with was nice and actually listened and cared about my problem. I mentioned that the dealer up the street referred me and they helped me no questions asked. I will definitely recommend them to anyone that needs body work.

They took care of my wifes body work nice and fast. They did a great finishing job and were very very good at communicating about any and all issues they found in the process!

Good clean repair shop. I was a little upset that I had to come in for 2 separate appointments (one for an inspection and one to drop off) but they did an excellent job on the repair. Very friendly and helpful staff as well.

I had a great experience working with Rafael of Chantilly Auto Body. He went above and beyond great customer service by providing me a quality first class solution to my dilemma. Thank you Rafael and Chantilly Auto Body, I will definitely be sending people your way.

Repaired our vehicle after an accident. They were straight forward with the pricing. They also gave us an estimated time of completion and were in constant communication about the progress.They worked with our insurance company the entire time and we didnt have any issues with the claim.Very helpful in understanding the work that needed to be done.I would definitely go back and recommend them for any collision repairs.