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Westdale Used Car Superstore
3220 Wiley Blvd SW, Cedar Rapids, IA 52404, United States
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Westdale Used Car Superstore

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As
Review №1

I can’t deny that I’ve had some previous bad experiences with McGrath over the years, but decided to give them another chance and I couldn’t be happier with that decision! I found a car I liked online and reached out to inquire about it, Matt went above and beyond by filming a video showing off the car and sending it to me as I was unable to go see it for a week. They held the car and when I went in, BC and KC made the entire process very simple and easy. Very impressed with the Westdale location, I would be happy to go back to them when I’m ready for my next vehicle.

Je
Review №2

If you need a car see Everett Brown. He is the best. He is honest helpful and knowledgeable

Ty
Review №3

After a horrid experience with another location, I was referred to Everett. I think he did a great job at active listening and got me into a car that I adore and I’m proud to be driving. I can be difficult and my circumstances are unusual, but he still found a way and made me feel like he cares. He surely loves his job, but I think he loves people more. If you need a new car and tired of the agonizing sales routines, call this man!

Ke
Review №4

Our experience was amazing with Chris and kc. They worked hard to get us a payment we could afford. And we love our new car. These guys are great!! I would recommend to friends and family. Thanks Chris,Tyler, and KC

Va
Review №5

They offered me a decent price for my car, very helpful and honest people Juan, Adam and KC to name a few. I will definitely buy my next car from them.

Ri
Review №6

It was the best experience Ive had with McGrath in a long time thanks to Everett awesome salesman highly recommend them to anybody who goes to McGrath Superstore on the southwest side

Ch
Review №7

We called Matt Rhodes at Westdale Used Car Super Store and explained to him just what kind of vehicle we wanted, the options that we thought we would like, and wanted to know if McGrath had any vehicle with those options at a price I was willing to spend? He says(Matt) hey let me look, I’ll give you a call back. Matt calls me 2 hours later and says hey I think I’ve got you’re new vehicle, ILL BE BY YOUR HOUSE TO SEE IF IF YOU YOU LIKE IT in 20!! I love my new vehicle! It has everything I wanted at a price below what I expected! Matt Rhodes is one of a kind! If you are looking for a new car and desire total service excellence, the McGrath family is a perfect way to go!! Thank you Matt, KC and everyone else!!

Ma
Review №8

What a great place to work with! I had never bought a car before and the guys were great from the beginning. After some not so great experiences elsewhere Matt, Andrew and KC were amazing and helped me the whole way through getting my dream car. I would recommend going to see these guys for anything! They are quick to answer questions and dont make you feel like youre asking dumb questions either. This was a super great experience and I cant wait to refer people to them! :) Thanks guys!

Je
Review №9

I have bought two cars prior to buying this newcar so a total of 3 cars, everyone here has been amazing however Matt has now helped with two of these purchase and let me tell you he is always going about and beyond, he was very friendly, professional and very attentive. Also we are coming from Winterset which is 3 hours, he ensures that we have everything approved and ready for us when we come this is all in just a day.! Lastly the cars that I have bought and still have had no issues what’s so ever, they run absolutely perfect!!

Jo
Review №10

Chris was amazing! He was very friendly, professional and very attentive. He even drove clear across town to get my car. I would 100% recommend Chris to anyone in the market for a new car! KC, in finance, was great, he went above and beyond getting a great deal and a monthly payment I can easily afford.

Br
Review №11

Ad on TV and radio says they are paying KBB, not true. Waste of time as they low ball you once youre in the door. I will not ever buy a vehicle from McGrath

Al
Review №12

Juan, KC and Will were all amazing with helping me get into my first car. Highly recommend this place. They WILL get you into a car and work with your bank to find a good fit and low payments. 🙂

Al
Review №13

Matt Rhodes was very respectable with me having family issues that came up but still worked with me and waited till I was comfortable coming in. I love my Honda Odyssey. He met all the criteria that I wanted in the vehicle plus more!! Definitely go see him and KC iflooking for a vehicle!!

Ki
Review №14

Juan was really great to work with. He had no problem answering my questions and if he didn’t have the answer he had no problem finding the answer. It was the best experience that I have had in a long time. The reason I only gave 4 stars is because we learn and grow everyday that leaves room for learning and growth.

As
Review №15

Working with Evertt and Adam was great. They didn’t want to sell me a car but find the right fit for my family and I. They nailed all my “wants” and more. It was nice to know they listed to all my needs and found something without wasting my time. I definitely plan on buying from them in the future and hope I get the pleasure to work with the both of them again.

La
Review №16

Chris and KC were amazing. They were polite, professional, and there was absolutely no fuss or bother. The entire process was smooth and easy! Very pleased!

th
Review №17

Everett and KC where the best. They helped me get my new car, thanks for the help guys. Definitely referring you guys to some friends if they ever wanna get a new car.

Ke
Review №18

We bought 2016 Buick on the 26 of April 2021. Juan Alvarez really did a great job assisting us with everything we needed.

Ty
Review №19

I bought a 2008 Camry from the dealership with low miles. Excellent vehicle, has served me well. Initial transaction went very well, and the test drive was smooth. Was very pleased with the dealership and the salesman, Ethan who I had worked with.A few years later, vehicle is paid off. So I reviewed all of the amounts/documents and the initial loan amount seemed off. After I spoke to the bank with them seeing no issues, I then called into the dealership and spoke to the finance manager about it. Seemed like a Super nice guy at first. He appeared to put the customer first, and reviewed the documents and said I’d likely see close to a $1000 credit comeback due to some policies that should have been canceled and that the turnaround takes two weeks. I then waited roughly two weeks, and made a couple of follow up calls after seeing nothing come through. I contacted my bank, and they stated to contact the dealership. I FINALLY got ahold of the finance manager and it was basically a brush off call, stating “The car has too many miles now, no credits are being issued.” “Sorry, that’s on me’”Really does well for the stereotype of “Shady Car Sales”It’s very concerning how the MANAGER holds NO accountability, uses empty words, and can just easily brush you off in a situation like that. Additionally, their push, pull, drag offer is bogus.With that being said, I DO NOT recommend using visiting this dealership for a vehicle purchase. Things seemed to have gone downhill since my original purchase.Find another McGrath dealership to work with, and purchase privately!

Ev
Review №20

Saban was awesome to work with! Found a car we liked but the check engine light was on. Later that day he made sure it got to the shop and fixed in a timely manner! The buying process was so easy. Kc also went through everything with the financing making sure I knew my options as well as what everything ment. They also have been helpful after the fact too. Highly recommend the team, but especially saban!

Ti
Review №21

Juan was a fantastic salesperson. He went above & beyond to make sure we found the vehicle we wanted. While we had a couple minor issues with the car, so far they have made sure to fix those issues.

Wh
Review №22

We had a fantastic experience with Juan, KC, Adam and Spencer. We got a great vehicle and will be returning for future needs as well as referring our family and friends!

Ti
Review №23

We had a great experience at this location. Staff were quick to respond to questions and work with us to accommodate our personal schedules as well. Highly recommend!

La
Review №24

I was at this carlot not to long ago look around at some vehicles almost an hour an no one came to approach me as customer. Its just like I wasnt even there, an know someone saw me in black pants an a camouflage t-shirt I was wearingSince I was not helped at all I left because I gave it enough time to see if some one would have assisted me an which they didnt. Goodbye to this place thee are plenty other carlots to go to.

Ra
Review №25

My husband and I have been looking for a new pickup for quite some time. Thank god we found Jaun Alvarez!!! Jaun was absolutely amazing and he restored our faith in the McGrath family of dealerships. A previous experience at another dealership had left us with a bad feeling about McGrath but Juan and and the rest of the Staff of WUCS deserve our appreciation!!! We are absolutely in love with our new to us truck and that vehicle buying experience was fun!!! We will definitely be back in the future and want to say thank you again for the best experience!!!! From our family to yours, much love and appreciation!!!

Sh
Review №26

We initially had a good experience with purchasing a car 2/1. My husband received a call yesterday about signing the title. He went by today and had to re sign the paperwork because they were filled out incorrectly giving us warranty on a certified used car. Turns out its not a certified used car and we have virtually no warranty. We made the decision to not purchase an additional warranty because of the certified used car warranty. We were not asked again today about a warranty even though we had to re sign all the paperwork. We are now past the 3 day 150 mile return for any reason time. Im extremely disappointed. The whole experience left a bad taste in my mouth. We would think twice about going back to Westdale or any McGrath Auto.

Ka
Review №27

The guy who helped us was Chrs Mo and he was awesome very patient and kept us informed through the whole process very good service

Be
Review №28

Made a deal on a vehicle and drove 100 miles. The only request I had was the sales person walk around and look for rust before I drive all that way. He assured me there was no rust. We got there there was 3 feet line of rust bubbled up on the hood. Its no wonder dealers get a bad name.

Pe
Review №29

Had an excellent experience with Kaylon Williams and Everett Brown. If you’re in the market for a used vehicle look no further.

Mi
Review №30

Great experience at McGrath Westdale Used Car Superstore! Matt Rhodes and the whole team took the time to work with me and the banks until we could figure something out for my budget. The best car buying experience Ive had to date! Shot out to Matt for following me home to get all my stuff out of my car as well. If you need a new or used vehicle this is the place to go! I love my new Chevy Malibu and couldnt be happier with how everything turned out. If you want a good deal on great cars and working with personable people who really do care about you and your financial well being then this is the place. Ask for Matt or Everett and they will make sure you are taken care of!

Pa
Review №31

Found the right car for the right price. Josue did an amazing job. Highly recommend.

Da
Review №32

I had gotten a car and told nothing was wrong with it. I noticed the rim on one of the tires needed replaced and they said they would fix it. It never happened. I had not one more problem with the car but 2. (Needed a purge valve and the wiring to the air bag was wrapping around the steering wheel) Spencer was extremely rude and didn’t seem like he really cared about the safety of me or my son. The car was in the shop more than I had it. I have gone there 3 times before and had no problem with my service until this time. I will NEVER go back.

co
Review №33

Everyone at the dealership was very willing to work with me to get me in the car that I wanted. I appreciated the lengths that they went through to figure out the car that would best fit me and my needs. My salesman, Matt, went above and beyond to give me the great service they promise; as well as a clean car to drive off with.

Ke
Review №34

Everett was a big help in finding me a car and not settling for anything! I appreciate the work he did to keep everything in my budget and still have me drive off in a stylish 2014 Ford Fusion!

Ch
Review №35

I worked with Juan Alvarez, It was a pleasure ! He was very persistent in finding me exactly the vehicle I needed and wanted at the same time .He was very informative and never lead me astray on making any wrong decisions .I love honesty, Its the best policy .Thanks Juan !!!!

St
Review №36

Was a warm welcome from the front door on. Bought this new car. Great job Everett Brown!

Ch
Review №37

We were in a situation where we needed a replacement car and didnt want to mess around, had a couple models and prices in mind went to Westside used car and Tate Buck searched inventory for what worked for us . Pretty painless experience and left with a fair deal, would do business again with them.

Mi
Review №38

The customer service was great and Tate had great energy and customer service skills!!

Jo
Review №39

The sales and finance guys were willing to go beyond normal duty calls to make sure I got exactly what I wanted.

Er
Review №40

Sales person was great love the car. But Tyler the manager either lied or didnt follow thru on his part and ended up putting my checking at a negative balance and bouncing two checks before i caught it. 3 calls over 3 days and still no call back. 2nd car i bought from this place treated hood till now will not be back or recomend to others!

Co
Review №41

I came here to buy a car and in the purchase agreement they wrote that they would detail my car, and provide me with working key fobs. As most know after 30 days they do not need to follow this. I tried calling them many times and I kept getting the go around of Oh buddy isnt here right now Oh we will give you a call back to schedule I NEVER HEARD BACK FROM THESE PEOPLE. Not even a year later and the transmission went out on this car. NEVER BUYING FROM MCGRATH AUTO AGAIN

Er
Review №42

Great service by Tate Buck very friendly saleman, helpful with all our questions we had a great experience!!!

Ke
Review №43

Definitely recommend this dealership over the other McGraths in the area. Josue was very kind and down to earth and the finance department was open to negotiation and wiggle room, where as another location I went to was very cold, harsh and blunt, this location of McGrath was welcoming and acted as if they really valued me as a customer versus just another sale. Will definitely recommend Westdale to friends and family and will send them to Josue!

Ja
Review №44

I was in a crunch after my accident and they worked with me efficiently and tried to make the process as smooth as possible!

Je
Review №45

We were looking for a car to expand with our family. We had found one at a different store and Westdale was able to go grab that one. When that didnt work out Matt Rhodes spent a day taking me to different McGrath Dealerships around Cedar Rapids looking for the right fit. When that didnt work Matt and his team found just the right one in Coralville and Matt went to retrieve it and bring back to Cedar Rapids for us to test drive. He has brought each one to our house to test drive. Matt then was able to be sure to follow the budget we needed and what fit our family the best. Not to mention Blake, the finance guy, was the bomb. He helped explain everything and made sure we also were within our budget and that we understood it all. This is only our second time buying from a dealership and this was the best experience that we have had so far! Thank you Westdale Superstore for everything!

Ma
Review №46

This is the BEST CAR DEALERSHIP!!! Very friendly Sales Staff and theyre not pushy!!If you need a vehicle please stop in and see Everett, he was my granddaughters salesman. Everett found the vehicle that was perfect for her and her family and I am so very grateful!Please mention you saw this from my review!😊Thank you

Ma
Review №47

We had a wonderful car buying experience with Josue. He helped us look at a few vans, he even went out to Marion to get one for us to look at. They helped us get set up and in our new van within 24hrs. Great experience with a friendly staff and prompt service. Thank you.

Er
Review №48

Got a great car at a good price. Everyone was very friendly. Josua went the extra mile and then some to make us happy. He was Awesome!

St
Review №49

Can’t say enough great things about the help I got from Ryan and Josue and the whole team! Definitely not the typical “high pressure” car buying process you experience at other dealerships. They made it fun and painless, and I love my new car.

Na
Review №50

I had a great experience working with Brian Rood and the staff at the Westdale Used Car Superstore. They really explained the whole car buying process to me and made it very easy and enjoyable. They helped me find my dream car!!!

Tr
Review №51

Very happy with my purchase!

Al
Review №52

Josue made my car buying such a breeze! Thank you for your excellence, patience and making every decision so easy. Josue definitely went above and beyond to get the right car for me.

Do
Review №53

Everet did an excellent job dealing with our many requests. Never applied any pressure to purchase, very willing to provide all the different cars we wanted to try. very friendly and courteous easy to work with. I would be glad to recommend him to any potential customer. Very satisfied with the dealership also.

ma
Review №54

Great people and great service. Had what I was looking for at a very good price.

Ja
Review №55

Mitch was my car salesman and he was great. Up front and honest with me, and straight to the point. Felt really comfortable with him and easy going. No pressure on me what so ever. Went that extra mile to make my family happy. Not sure why he is not running the place. I would like to mention Devon too. Another great guy there as well. He to made my family feel at home and comfortable with the whole car buying experience. Great people to buy a used car or truck from.

i’
Review №56

Ryan was incredibly helpful! I walked away with a car I hadn’t even thought would be a possibility for me and I didn’t feel like I was paying an insane amount of money. Everyone was so helpful, walking me through the entire process and explaining what was going on as we went. I had a really great experience and I will definitely be returning in the future.

At
Review №57

Months ago I ask for information about a car. Ended up getting sold the day before I was supposed to look at it. Every couple of weeks since I got in a message asking if I was ready to start looking again. This is like the 4th time. I said no I really cant afford that right now, I had some unexpected expenses. Then this girl tried to give me to come in regardless of me being able to afford a car. Im really frustrated that they kept pushing so freaking hard. Have some respect.

Sp
Review №58

We are from Los Angeles and we needed to get a car for our son and we did not have a lot of time to get this done. We were referred to the Westdale McGrath Superstore and we couldnt be happier! Everett was our sales person and he was excellent! Very kind, never pushy, and he helped us figure out the best solution. He did some research for us and found some good options for us to consider. We ended up purchasing a nice Ford Fusion and we got a fair price and excellent service!! Jacob then made the paperwork fun and easy. They took care of everything for us. I highly recommend this delership if you are looking for a good used vehicle. Real good people there.

An
Review №59

Our car buying experience was a good one due to the attentiveness of our sales consultant - Spencer Engelken. He listened to our concerns and worked to find us a vehicle that would work for our needs. Although I don’t like going car shopping, in the end, he managed to make it not as bad as I was expecting. I would definitely work with him again.

Li
Review №60

I just want to say how I am very impressed with how Omar and Jeff did all they could do to get my in my new suv. I appreciate their professionalism. When they told me they would come through for me they did just that. They worked with my budget and got me approved for a vehicle that I never would have expected to be approved for. I thank God personally for these gentleman and I pray blessings on their life for helping me and my family get into a new vehicle.

Ra
Review №61

I got a great car from there and it was fairly priced. Great and friendly people willing to help and address concerns. The only downside is that my car I got has had a few problems since I got it from there about a month ago. Needed new wiper blades, and as of now I need to replace my breaks pads and rotors. My only thing to say if you are going to buy make sure the service techs give you a list of things that have been done and havent been done. Overall great experience and would recommend them even though I have some issues with my car.

Kr
Review №62

Had a great experience with Westdale Used Car Superstore. Mike Winders went out of his way to show us the cars we wanted to see. He was quick to respond to my questions and worked around our tight schedule. The service was top notch, and the deal we got was amazing!

Gi
Review №63

After driving off the lot with my new vehicle I noticed some issues that needed to be fixed immediately, after talking to Spencer and Everett, Spencer got Right on it and had it taken care of right away. They showed genuine concern for me and I couldnt be happier with my new vehicle! Thank you Spencer and Everett!

Ly
Review №64

We worked with Nash, who did a fantastic job, especially with showing us features/functions of our new Escape. I gave a 4 star rating only because the whole paperwork process takes way longer than it should have to! But overall, our experience was well worth the great vehicle we got!

Em
Review №65

After a not-so-great first experience with McGrath a couple years ago, we were really hesitant to go back. We decided to try again and Im glad we did. We worked with Omar A to get the vehicle we wanted and could afford. Everything, from start to finish, was a great experience. I have no regrets and am loving our new vehicle that is safer and more reliable than our previous car that we traded in. We will definitely do business with them again in the future, especially with Omar.

Jo
Review №66

If you ever want a car please PLEASE it’s urgent that you ask for MITCH very great salesman who helped my Aunti get into her new car and she absolutely love it! Special shout out to the entire store they all have great vibes!

Tr
Review №67

I had the pleasure of working with Omar this week! He and the team helped me surprise my wife with an early Christmas present!!!! Last night she unwrapped a 2017 Ford Explorer Limited! This would not have been possible if it wasn’t for the great team at the Westdale Used Car Supercenter! The customer service And dedication to a positive outcome was outstanding! They were kind and made me feel at home! They now have a customer for life! Thanks once again y’all!

Sa
Review №68

Kyle Henry did a great job. He wasnt pushy at all. He cares about his clients and their best interest. And definitely listened to my needs and concerns. Id highly recommend going here and purchasing a vehicle. Ask for kyle!

Al
Review №69

Everyone was so friendly and helpful! I came in not really knowing what I wanted. I met with Kyle H. and Kyle took some time to get to know me and helped me figure out what I want in a vehicle.With Kyles help and the help of Westdale Used Super store we found a Sorento (in less than a week) and I LOVE it! It is completely affordable and way better all around then my old vehicle.I couldnt be happier and my family is in a safe vehicle. I have recommended to my friends and family to go there... Everyone was great!Thanks guys!:)

Ka
Review №70

Great experience from the sales staff. Everyone was awesome. I met Omar and Jacob!!! Very helpful and accommodating. Thanks guys!!! Many hugs!

Br
Review №71

Nice place to go with a great selection. The sales consultant I had-Jared Boelter- was fantastic. Great person to deal with, had an awesome attitude the whole time even though I kept him at the office a bit late. I really appreciate the time they took for me

Ka
Review №72

I recently was in a car accident and totaled my car, I have never shopped or purchased a vehicle on my own so i was a bit nervous! Luckily, Everett was extremely helpful and patient with me while helping me find the perfect vehicle! He made the experience fun and he made sure i was one hundred percent satisfied with my new car! Mike was also very helpful with making sure we found the right one for me, color and everything! :) If youre needing a new vehicle, Everett is your guy!!!

Ka
Review №73

Ryan was a great salesman. Very comfortable and personable! Thanks!

De
Review №74

Worse car buying experience i have ever had they dont listen to u they run your credit mutiple banks when you are already approved though your own bank and then try to force you into a car that makes them the most money not what u want or what fits your budget my family and I will never shop here again !

Sa
Review №75

Everyone that I had contact with while looking for the perfect vehicle for me was great! They truly made a usually stressful process easy and stress free. I would like to give Terry H. a special shout out for working so hard to find exactly what I wanted with all of the bonus features!

Mi
Review №76

Y’all want LEGENDARY service, ask for Omar in sales and make sure Jeff handles the financin end of things. Do that and you will end up with a great experience. 😜

Me
Review №77

Terryon and Jeff were Amazing! Jeff busted his butt to make sure that my boyfriend and I got approved. We ran into some bumps but he smoothed them out and reassured us that everything would go smooth. It was a great experience but nerve wracking at the same time 🙂 but I’m a very happy and proud owner of a 2016 Ford Fusion SE

Je
Review №78

Great experience buying from Ryan. Great guy and low pressure. Vehicle was not detailed well (had to get it redone) and the documentation fee was high at $179. Other than that, a good experience overall.

Br
Review №79

Mitch was a great help and is a very nice guy. There ads dont lie, they really do work hard to get you a good deal on a great car! Ill be back here for another car, when its time to trade up again. Thanks alot guys!

To
Review №80

I had a fantastic experience working with Terry and Spike to pick out and finance a vehicle for an older trade I had. It was nothing short of a perfect experience for all the help they gave me through the entire process. Id recommend buying here to anybody.

Ti
Review №81

I had the best experience with Ryan at Westdale Used Cars today. He is great and helped me get what I wanted. Thank you so much Ryan

Yv
Review №82

Great customer service

ju
Review №83

I wish car places would show you what all the car has and does. And they should clean inside of the car too.

Ph
Review №84

Hands down the best dealership in Iowa...I was turned down all day by dealerships in my area due to low credit..i called them explaining that I lived and hour away and that I didnt want to waste my coming in if Im going to be rejected again like the other dealerships oh boy was I WRONG.within minutes they found the same car I was looking for and 4 hours later I was driving home in my new car....Thanks Kyle, Adam, Chris and Blake

Ro
Review №85

Had the best sales man Jared who helped us find the Van of our familys dreams!!! Tammy helped us get financed for it and we are very happy with our experience. 10 our of 10 would go back again! This was the second car I have purchased from a McGrath used car super store and I always leave happy!

Ch
Review №86

We had a very nice experience at this place. Our salesman Jordan Holmes was really nice, friendly and took us through the process of buying a car without hassles. Found a car and we are very satisfied.

Jo
Review №87

The customer service here is awesome! They work around your wants and needs, and they are super friendly!! definitely recommend! 😃

Ad
Review №88

My girlfriend and I stopped out yesterday to trade into a newer vehicle. Ryan Gillam was patient with us as we went on our intended test drive and walked the lot asking about other options. He was also knowledgeable about all of the vehicles we asked about, regardless of make and model. Once we made a decision, Jacob Stallsworth made the financing process incredibly easy and convenient. The staff was friendly and the facilities sparkled. Gavin McGrath even stopped by to say hi! When we were ready to leave Ryan made sure the vehicle was detailed and we knew how to use all the functions of the vehicle.

kr
Review №89

It was the greatest experience,I was nervous and scared all at the same time until my salesman Everett Brown came along. He was kind, patient and happy to work with me! He made great eye contact the whole time letting me know that I could trust him. He got me the best car that would fit perfectly into my budget!

D
Review №90

I had a great experience with Denny Z and the guys. They knew what i was looking for in a vehicle and made me a great deal for the truck i bought and my trade in. Seamless and professional. Thanks guys!

Ad
Review №91

Had the pleasure of working with spencer at Westdale over the last few weeks. I’d like to thank him for his extra effort making sure that everything was taken care of before we bought the new car. So far I’m loving it and thanks again Spencer!

Ka
Review №92

This was my first time purchasing a car, and I had the best experience. Spencer helped me find a car that fit my needs and I couldnt be happier! Thanks Spencer!

Er
Review №93

I visited this location to inquire about trading in my Ford Focus on a Dodge Ram 1500. My sales consultant Drew did a really good job but we had difficulty making the numbers work. Denny Zimmerman the sales director however, decided to play games and try to talk down to me. Denny only managed to cost Drew a sale and make sure I will never shop that location again. I did get a better equipped ram 1500 at another dealer the next day for $5k less. See Denny, you saved me $5,000 after all.

Ke
Review №94

So I went to Westdale Used Car Superstore looking for a Subaru WRX. They did not have one but they tried selling me a variety of other cars that I did not want. Since they did not have the car that I was looking for, they found one at another dealership in Des Moines, IA. They said that they will buy it from that dealer so that they can sell it to me. I asked if I can look at the car before buying it. They said that their General Manager will take a look at it and tell me everything that he notices is wrong with the car. They said he is very “experienced”. They also said that they will do their famous 161 point inspection and fix everything wrong with the car before I got it. I trusted them because I have bought from McGrath before and they were good. They said the only things wrong were some minor holes in the seat. When I got the car, the front bumper was loose, the front tires were bald, the car was not aligned, the air filter was extremely rusty and crumbling apart, the engine was smoking because of oil leaking onto the exhaust, and check engine light was on. They said the check engine light was on because of the modified exhaust. I took the car to Autozone to get the check engine codes checked. The car has a faulty wastegate solenoid for the turbo. So they lied to me again. They said mostly likely they will not fix anything on the car. So here I am with a car that cost me 20K and I have to fix a whole bunch of things on it. I am extremely unhappy. That’s what I get for trusting McGrath. Typical dealership that does not care about the customer, they just care about making sales.

ju
Review №95

I need to tell you all about the great experience I just had at McGraths Westdale Used Car Superstore. I should start by saying I was nervous to approach buying a car on my own. I had been married for 20 years and my husband always took care of that. Also, I didnt have much credit so my FICO score was not where I would like it to be so I wasnt even sure I could get approve for financing. And finally, you hear scary stories about the big bad used car salesman. I laugh about that now because as soon as I reached out to Ryan at McGraths all of those concerns disappeared. Ryan was attentive, available and he really listened to me about what I wanted in a car and what I had financially. He got right to work finding me the perfect car! I am so proud of my Jeep Renegade! It is a far nicer vehicle than I dreamed I would be able to buy. And Ryan and the rest of the team worked for me and got me great financing. The day I went in to make it official I met and got to know everyone there. Everyone wanted to spend time to get to know me, like I was a guest in the family home. Vince really explained all the financing, listened to and abided to my concerns and I drove home with my new vehicle that really has changed my life. I have a safe, comfortable, stylish and affordable vehicle that I am so proud to drive. I am so happy to recommend and promote Ryan Gillam. So all of you that are putting off buying your next vehicle...go on and call Ryan! He will change your life in such a nice way.

Ma
Review №96

Never have the vehicle you go to look at. Its always At our Davenport lot, but we can show you cars you have no interest in. Ugh! We were told the car we wanted to see would be in front and ready. This seems to be a frequent issue with McGrath.

Ch
Review №97

Tony Wesbrook was an excellent salesman! He was fantastic at finding the perfect car for me. The process was quick and easy. I highly recommend his service and appreciate his professionalism and dedication to serving others.Chrissy Watts

Co
Review №98

I bought a car from Westdale and it was the best experience I have ever had while purchasing a vehicle. I did not feel pressured into buying something I was not comfortable with. Everett and Devin worked very hard to find a vehicle I liked and that was within my price range and they did, well exactly 30 days later I was rear ended and my car was totaled. I went back to Everett and Devin and again, they did just that! Everybody is very friendly and helpful. I cant think them enough for all of their hard work. It was greatly appreciated. If you are looking to purchase a vehicle, Westdale is the place to go!

Er
Review №99

Great place to buy a car if youre looking for a very dependable car I definitely would recommend Westdale used car Superstore and the person to see would be Everett very nice guy very funny to but a great person

Sa
Review №100

I have to say I was dreading car shopping, but Everett was terrific to work with. No pressure and was totally honest in answering my questions. He let me take the car home to let my husband look at it over his lunch break with no hassle at all. I had some issues looking over the financing paperwork once I got home and called 1st thing the next morning. Talked with Devin and he was able to get everything straightened out. I stopped back in that afternoon and he had everything ready to go. I was out of there in 20 min. It was a great experience and I love the new car!

Information
57 Photos
100 Comments
4.1 Rating
  • Address:3220 Wiley Blvd SW, Cedar Rapids, IA 52404, United States
  • Site:https://westdaleucs.com/?utm_source=gmb&utm_medium=organic&utm_campaign=site%20link
  • Phone:+1 319-390-9999
Categories
  • Car detailing service
  • Car dealer
  • Used car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–8pm
  • Friday:9am–6pm
  • Saturday:9am–5pm
  • Sunday:Closed
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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