I highly recommend Fairway Auto Care Center and Rob! After the AC stopped working in my car I contacted Fairway as they offered service through my warranty. Rob was personable, knowledgeable and amazing to work with. He did everything in his power to get my AC fixed as soon as possible, including taking on the headache of dealing with warranty restrictions so much so that I didnt have to pay a penny out of pocket. He went above and beyond and I will most definitely be going to Fairway Auto with all future maintenance needs!
I have taken my work truck to Fairway Auto for repair work and appreciate the clear information about what problems need correcting, what services will address the problems, and how much time the repair work will require. They do great work and I trust them.
Bryan and his men were so honest and I thought it would cost 300 to 400 dollars ended up being 83.00 dollars i recommend coming here because I couldnt trust anyone else but Bryan
I had taken my vehicle in to get it inspected at another place in town and they listed that I needed 6 different things replaced that would have cost almost $2,000. I brought it to Fairway for a 2nd opinion and oil change and they called wanting to know why I brought it in because nothing needed done besides the oil change and the door lock issue I was also getting fixed. Out of the 6 things the other place said I needed done only one was even kind of an issue. They said it was leaking a little but probably wouldn’t get any worse and wasn’t worth fixing yet so recommended to just keep an eye on it. Very honest and trustworthy place.
I trust them 100%. They do my routine oil change and in the past few years I have brought three problems to them (sticky gas pedal, broken air vent dial, and a broken door lock) and they’ve fixed them all. With each issue they were very communicative about what was wrong, what the options were, and the cost was always affordable.
Great service, fast and accurate. Great value. Thanks!
For all of you out there that are looking for a place to take your vehicle for service this is the place. I’ve taken my car for service at places where they use scare tactics, and outright lie to you. This place truly cares about your vehicle like it’s their own, and are very transparent, and don’t lie to you. I will be back for my future car needs. Thanks again, it’s nice to see a shop out there that cares for its customers and their vehicles.
Fast, accurate, fair and friendly service!
This is absolutely the most quality place to go. The staff is completely honest. They will never misquote you, overcharge you, andThey operate with honesty, integrity, and I always feel like I am getting the best service I can get. I never hesitate to return here. Is always the spot that I will go first. If I had to get a second opinion on anything this would be the place I would go, or call to make sure I wasnt getting the bad end of a deal from anywhere else. I would trust them to send me somewhere else if they could not give me the service I needed. For instance where I thought I needed an oil change, it was just the gauge light that just came on and instead of charging me they were honest and told me that I did not need an oil change and to return when my car reached x amount of miles. It is the absolute most honest place in town. And Im a girl, who knows nothing about cars, so to know Im not being taken advantage of is an smazing feeling.
Brian is so honest its just incredible I was expecting to pay like 400 to $500 and it was only a $181.00... any fixed everything I asked.
Weve done business with Fairway Auto for many years. When you find honest, reliable people to work on a vehicle. You keep them.
WOW!!! Friendly service, great work, fair prices. This is the way a customer should be treated. Fair price for honest work with very friendly people. Good service is hard to find anymore but I will be a repeat customer!!! Very pleasurable experience.
Great auto shop, they service all my vehicles. They are not the cheapest but the do a great job and are very honest and trustworthy. They have worked with me on a handful of occasions. Couldnt reccomend more.
We had to find a new mechanic since moving. Its a pretty high bar because we genuinely liked and trusted him. Someone recommended Fairway. Theyve worked on our car, truck, and van. Everything works great, they are honest, and amazingly fast. They communicated estimates and were very accurate. Thankful for finding trustworthy folks who do good work.
I only came for an estimate everything was perfect only reason for 4 stars was the shops kinda hidden little difficult to find but everyone was nice and pleasant
Ive been taking my vehicles to this shop before the current owner (Jeff) took over....when Bob Whittle had the shop. Safe to say Ive been going to this shop for over 10 years now. They are affordable, honest, and do a great job.! Jeffs always been good to us!
Had oil changed and tires rotated...had to go back the next day because of an issue with tires but they had no problem with me bringing it back and making the proper adjustments...the location is kinda tucked back and the store sign isnt very big but seemed like good people.
Very good service and would highly recommended.
This is the BEST car shop Ive ever been to. If you have a problem with your vehicle and cant find out what it is then I highly recommend them. Theyre honest and great. The only downfall is that theyre only open Monday-Friday.
Appreciate a trusted mechanic, and not worry about the up sell each time. Nice crew and quality work, have been here several times now and each was a good experience.
Jeff and crew have ALWAYS done a great job. I have taken multiple vehicles over multiple years to have them inspected for prospective customers and they are very forthcoming about what they find and what they expect for THEIR service customers. Its a very fine line sometimes and they ALWAYS handle the situation fairly and with respect for everybody involved. What more could you ask for than that?Tim ScottOwnerScott Family MotorsSpringville, Iowa
Very trustworthy people. I don’t worry about them finding stuff that they say “needs” fixing.
Very thorough and honest. Sometimes it can be difficult to get an appointment right away, but thats probably a good sign though. I will definitely keep coming back here.
I am from out of state and my F150 had overheated and I needed it checked out before I start my 800 mile trip home. I took my truck to Fairway, explained my situation, what I thought might be the problem (turned out it wasnt, thats why I need a mechanic) and told Jeff I needed it checked out for my trip. This was Monday morning, he told me to bring it in Tuesday at 7:30. I dropped the truck off as instructed, got a call about three hours later and he stated the truck check out okay but in their inspection found a tie rod end was loose (worn). He fixed the tie rod, changed the oil and filter, replaced a headlight lamp, checked the truck out thoroughly, topped off the coolant after pressure testing for leaks, etc. I got a call around 1:30 and the truck was ready to go all for a very reasonable price. I would recommend Jeff and Fairway without hesitation. Thanks for helping a Texan out of a jam.
First time doing business here. My blower quit working in my van. Dropped it off Thursday afternoon and it was fixed by Friday morning. I was very happy. The price was also good. Will go back.
I had my 96 Chevy truck towed here due to the truck not starting. I was told by Jeff and the mechanic Mark that the truck had backfired and busted the plastic intake plenum into pieces and the distributor cap and rotor may be the cause of the truck not starting. The quote originally was 300 dollars + tax and as of today Jan 18 2013 the vehicle is still in his care and has been in his care for 3 weeks now and I got a phone call on the 17th asking for another 150 to fix a noise that has occurred after they successfully started the truck. My truck has been there 3 weeks and no telling what has happened to it. It takes 30 min to an hour at best to change out distributor cap and rotor why 3 weeks? I am calling them today to tell them to put it back together and I will have it towed to dealer for further investigation. I tried to help a small business out but It appears I have been screwed. Be careful out there is all I can say because a partial tune-up and a piece of plastic should not cost 450 dollars.IMO! I am done with this place. Please be advised.
Always more than trusted Auto care for me since 2009.initially says around some dollar and at the end it will be much lower than what can be, finds additional faults while fixing the said one and fixes for free many times if they wont take much time.Very reliable and Trusted, his recommendations if not in his scope are also most experienced mechanics.
Brock and staff really care about your car. Jeff the owner really wants customers to get good quality care.
Friendly and knowledgeable service :) They were recommended to me by a family friend and Ill be sure to recommend them too! :) (And my oil change was only $26! )
This has to be the most friendly,professional auto care place in town!!!!! Thank you guys for the honest and great work you guys do. Keep up the good work!!Toby Bryant
I was on strike 2 with other mechanics on diagnosing an issue. First look, and it was fixed and runs great at a reasonable price. I have a new car mechanic!
Ive had 2 major repairs done here and both times have felt that I was treated fairly and honestly. On the first visit when Jeff called to let me know what the problem was, I requested a headlight be replaced when they were doing the other work. When he called to let me know it was all ready, I asked about the light and he said they forgot but would get it done before I picked it up. When I arrived and went to pay, I noticed that they hadnt charged for it. When I pointed it out, he said they werent charging for it. What a nice surprise!
Steady customer: done well
The only shop I recommend! Great customer service from Jeff and Andy at a very reasonable price and wait time.
I went Fairway Auto care Center to repair Sway bar End, Tie Rod End and replace Belts.He took from me $665, in which Labor charge is $332 and parts are $290. I gave my car drive condition.After he repaired,wheel alignment was not proper which is very weird.I couldnt drive even. I did my wheel alignment and spent $96.00.I dont recommend to anyone because after you repair you cant drive and you need to fix different problem.Note: They will create another new problem.
Had an issue with my Honda Accord which was diagnosed instantly and rectified. Had already spent 250$ with another mechanic who could not find the actual issue and some how convinced me to change few parts. Thanks to Fairway.
Great service and knowledgeable as well as reasonable!
Takes good care of its customers.
Very ethical. I always trust that they will only fix what needs to be fixed.
Very friendly and prompt.
Vehicle broke down on our way back to Wisconsin leaving us stranded. Called over to these guys here at Fairway Auto, told us to bring it right over they would fit us in right away. Very friendly and professional. They got us in and out and back on the road in about 2 hours.
Always very fair and honest
They are the best.