I took my 2015 Subaru Forrester into Whites on Thursday to get a 60,000 mile service. Whites has always taken care of my vehicle since we purchased it. Jenna Bailey, the service manager has always gone above and beyond what ever needs we faced. She has always been positive, upbeat and exemplifies what a customer service representative should look like. This time a very expensive and costly problem was located. The staff immediately set to replacing a part at No additional cost to me! I have never seen this done in a dealership before. Jenna explained that Subaru is very serious about taking care of its customers and we are living proof that that is true. I was even given a brand new Subaru to use for the 3 days they needed my car. I quit hearing dealerships treating their customers like that some time ago. Needless to say, we will continue to stay life long customers and will certainly purchase another Subaru from Whites Mountain Motors when the time comes. Fortunately, Subarus have a great reputation for being a long lasting and reliable car. Thank you Jenna and WMM.
A cross-country search ended well with our truck purchase from White’s Mountain Motors. This was our first purchase experience from long distance. Jason provided excellent customer service, locating a truck which met our needs, answering all our questions, and making the process a success. Cody also provided great service with the financial paperwork and making sure all the documents were in place. We definitely recommend this dealership!
Our family is on vacation about 1600 miles from home as a matter of fact on r way home...the rear differential was going out so we went to Whites Mountain Chevrolet in Casper Wyoming...they were the best! Helped us even tho they were busier than busy....we r very grateful...btw, thanks to them too for putting up with our 3 wiener doggies!!! Thank u very much guys!!
Jason was amazing, especially since I was new to buying from any dealership. There were all amazing did his best to work with us and honestly it was just amazing. Really recommend. They will do their level best to get you in a car you need. 🙂
My whole experience was wonderful, from booking my appointment with Kim to working with Cole and Justin through the process. They were accommodating in getting the air conditioning on my vehicle checked even though it was a last-minute request on top of my scheduled maintenance.
Chance is THE man. He helped me with the purchase of my 2021 Kia Forte and it was a great experience. He was HONEST throughout the entire process and that was very important since I was buying the car sight unseen from out of state. I would highly recommend Chance!!
Dakota is by far the best sales man we have encounter in all of our car buying through out all the years. He made us feel welcomed, at home and never rushed. The process of buying a car through him was fast, easy, very friendly and caring at all times. We will be back for sure to buy another car through him again and recommend everyone to go to Whites Mountain Motors.
I have stopped at no less than 8 GM dealerships in the last 6 months from South Dakota to Arizona. While the lack of inventory has been disappointing, the treatment received from the various staff has been mostly superb. However, the ease of dealing with Spencer at Whites Mountain Chevrolet was most definitely the best. I have purchased 6 new vehicles from Whites in the last 20 years and this last experience has been outstanding with a lot of the credit going to Spencer. Thank you!
Just stopped by to look and ended up buying. Jason Uttmark was very knowledgeable, friendly and his non-pressure style got my business. Thank you for a pleasant and non stressful experience. Definitely recommend
Service department leave something to be desired but the sales team is top notch.
I purchased my second vehicle from Whites Mountain Motors and my situation was very complicated and took quite a bit of extra time and effort. Spencer Mahoney was very patient and helpful during the process and I would recommend him to anyone looking to buy a new vehicle. He is an outstanding salesman with excellent customer service!
I was able to get an appointment rather quickly to get my tailgate fixed and any recalls that were present at the time fixed all in one day. Cole is a great service writer very professional along with his shuttle crew and they dropped me off on time at work along with picking me up on time, and fun to talk to.
Victoria was friendly and went out of her way to make it an enjoyable experience. Called me the day after purchase while I was at work and picked up new vehicle took it to Whites Mountain Chevy and had it buffed and return the truck in a couple hours. Highly recommended excellent customer service
I was helped by Josh, and was so helpful all the way through the process. Definitely recommend seeing him!
I bought a car from Whites and if I ever have to buy another it will be my first (and hopefully only) stop. Dakota Edmondson and Josh Utley hooked me up with the perfect car for me, and treated me like family while they did! Ask for one of them and they wont steer you wrong. Thank you guys!
Everyone is friendly and helpful. Everyone looks happy to be working for Whites Mountain which is important.
Dylan got myself and my husband a great rate on a vehicle that will be perfect for our growing family for years to come. The process was fast and simple and we left happy. Thanks guys!
Cole and Kim are great people. I’d consider buying another Chevy solely because of them. I probably won’t though due to Chevy never having parts to fix a warranty issue I’ve had on my car for over a year now, but as far as the service department Id use them no matter what vehicle I’ll buy.
Justin in the service department was great! Im thankful to him for recommending to replace my air filter and cabin air filter. I didnt have an appointment that day but Justin got me right in! Very grateful to him for that! Please keep him forever!
I used Chance to purchase a 2018 Subaru Outback and I will never use another salesman again! I am a single mom of 2, which we all know is an easy target for sales but he was not pushy at all and very well informed of each vehicle on the lot. Took the time to walk through the entire lot and answer all of my questions. He worked hard to get me the deal I wanted and then thoroughly walked me through my entire car. Quickest and best car buying experience I’ve had. I highly recommend chance and the Whites Mountain Dealership!!!
I called for weeks and weeks and weeks with no answer. I had engine work done on this car not even a year ago for the engine to blow up in January. Just spent $2000 just in June and now to have the engine blown is very frustrating with not being able to talk to anybody calling 5 to 6 times a day working full-time and raising grandkids I felt like nobody responded to me until I finally got angry and we talk to somebody else the supervisor never returns phone calls and I am very frustrated that I have to pay 143When they knew clearly what the problem was and because they cannot replace the engine for me because they no longer make the engine for the hummer H3 I have to pay the $143 even though I paid $2200 last June to have this engine taken care of very sad poor customer service lack of communication frustrated disappointed not ever going to take another vehicle there again overpriced not satisfied
Taylor Thornton was great! Super informative, familiar with what he sells, and not pushy AT ALL! What a great experience to drive a car off the showroom floor!! Thanks again!
I highly recommend whites! From buying a vehicle through them to getting my vehicle serviced has been phenomenal! Jenny in the service department is so understanding and really helpful! My warranty was up and my car had a sensor go out. I was super tight with cash this year with covid and all and she went above and beyond to find a coverage to get my car fixed! So anyone looking to buy a vehicle or get it serviced go to Whites Mountain! 5 star!!!
Great service and excellent customer service! I would recommend this place!
Car came into the body shop, got quote, got call was done, all done in timely fashion, drive 59 miles, looked at car marked from where the hood hit other paint, didn’t paint other parts needing painted, and had stuff in paint that needed sanded out, drove 50 miles without a car, only to wait longer then the first initial time frame, there was no concern for the time out of my schedule to play with you all
Chance did a great job of taking care of us. There were a few corporate uppers which made some parts of the process easier while making other parts a little more difficult. Overall, we were able to get the car we wanted at a decent rate. Again, Chance, the guy from Fl and the finance guy Cody were awesome. Buy with confidence from this dealership.
The people at white’s mountain motors are very great people to work with no hassle. Chance is the man you need to see best sales man in the business he is.Cole is the best finance man in the business. The best dealership in Casper, Wyoming. Thank you guys for everything you!!! Please stop by and say hello to the best phone receptionist in the business she is at White’s Mountain Motors too!!! Thank you all very much!!!!
The folks at Whites, were informative, polite, and helpful. They worked hard to get the purchase price, to our satisfaction. The sale and transaction was done in a timely matter. We were able to drive our purchase off, the lot the same day. And they were very fair with their offer of our trade in. Very good experience. Will recommend them .
Our salesman, Taylor, was great! Our vehicle purchase was no pressure, we got a fair deal and our financing went quickly with no hassle! We love our new Yukon and would recommend White’s to anyone looking for a new ride!
Im from out of town, they arranged a loanerGreat service.
White’s Mountain motors is a terrific place to buy your new vehicle. I highly recommend you go see them for your vehicle needs, whether it is new or used. You will not be disappointed!I recently purchased a vehicle and my salesperson was Chance Cole. Let me start by saying that his help was invaluable. Thanks again for the deal Chance!
Buying a car is stressful enough. And I was hesitant to even go to a dealership. I have had some not so pleasant experiences with other dealerships. However... I would recommend whites to anyone in need of a new ride. Our salesman (jason) was incredibly helpful and wasnt pushy at all. It was actually very enjoyable. And then to make matters even more incredible, after we had left and had the car for a few days, we received a call from the guy who handles the paperwork(cody). He found a way to lower our payments even more! 3 days after we had already left. These are people who genuinely care about their customers and not so much about the all mighty dollar. 10 out of 10 would recommend.
I have always been a take my Subaru to the Subaru garage. We moved to Casper and started to use white mountain. So far they have not impressed me. The service rep. Kim is so slow to call back. She just does not really seem like she knows her product. I ask her questions and I get the dancing around the answer. She does not seem very knowledgeable or on top of her job.
I got the pleasure of working with chance both times I went here to get a vehicle. He got her me into a vehicle quickly both times and a vehicle that was in good shape and for a decent price as well. Also the interest rates aren’t sky high either with the finance companies that they finance through. I believe I got a 13% interest rate for my loan but I also have bad credit. That’s a pretty good interest rate in my opinion. Chance is very friendly and so is the other staff here. I would recommend to others for people to come here for a vehicle !!
The service department did a wonderful job. They were thorough, informing me during the process of what was being checked and replaced. The price was less than I expected, and I didnt have to wait for a long time. They were all very professional and went above and beyond. Thank you!
Fasnt and friendly people with quality service.
Just bought a used vehicle off of them and I love it! They were super super easygoing and worked with us even with complications. They were never pushy and I definitely recommend working with Victoria! She’s so sweet and understanding and the mechanic there is great. Tudos to a great company team!
Jason was absolutely great to work with!! Not pushy(big +++ for me), patient and very knowledgeable on all the gadgets and details of the Kias! Highly recommend!
I had a wonderful experience at White’s Mountain Motors. Luke, Jeremy and Jason not only helped me find the best deal for my purchase, but also delivered the vehicle to my doorstep shining bright and new. Jason was very knowledgeable about the vehicle and walked me through its every feature and the paperwork comfortably. I would highly recommend working with this team to find a vehicle you like.
I had a really good experience at White’s Mountain Motors. Josh was awesome and super helpful with finding just what i needed/wanted and even delivered the vehicle himself!If you are looking for a vehicle I would highly recommend going through them!
Very long wait time. Was told at completion of service, that vehicle may have oil leak beginning at the drain plug since the threads have been damaged. This would result in having to have a oil pan replacement at considerable expense. If thisis accurate, the blame will be entirely on the service dept. since this vehicle has had all of the oil changes at Whites Mtn. The mileage is minimal at 84,000L.P Heim
Everyone was very helpful and polite, and this was my first time buying a car and I was very impressed. Thank you!
The absolute worst service Ive had. My truck has been there for 2 and half weeks and I cant even get anyone to tell me whats going on or even get a call back. Still havent heard anything. Trading in all the chevys in on fords as soon as my truck is back.
Chance Cole is the best sales man they have hands down, would not go to anyone else. We have gotten 2 new vehicles from him and would be a 3rd if we needed it.
Just bought my fourth car from Whites; I used to use Cory as a salesperson but he is no longer doing sales so he referred me to Chance, who did a fantastic job. He greeted us as soon as we pulled up to the building and was patient and professional as we test drove several SUVs and explained the benefits and features of each one thoroughly. He got me set up with a 2018 Traverse and was a lot of fun to work with through the entire process. Cory was also great to talk to in the finance department, as always. The buying/trade-in process was smoother than ever and I definitely recommend working with both Chance and Cory.
A huge shout out to Josh and Cody for helping me get in my new car, you guys rocked it!! They were knowledgeable about my vehicle and Cody worked hard to get me a great deal !! Definitely would recommend White Mountain Motors of Casper to family and friends ❤
Very nice and courteous, I received a ride from Whites to home and then back to be able to pick up my truck.
Everyone was very pleasant and worked with me on the details of buying a new car . Josh and Chance are great guys to work with !
Five star experience!!! Chance did an excellent job in answering all of our questions and making sure everything was taken care of and ready to go when we were. Highly recommend this dealership!!!
Cole was on top of things and always checked in before doing anything. He made a list of future needs for my truck and I am thankful for it!
My husband and I went looking for a vehicle and had a set of ideas that we wanted. Victoria took them all an picked out the perfect vehicle for us. Whites Mountain Motors were wonderful. Thank you
I was looking for a smaller truck and Chance Cole called me and let me know they recently got a trade in that was everything I was looking for! It was a 2018 GMC Canyon with 64000 miles and had all the features I was looking for. It had 4WD, heated seats, remote start, navigation and leather seats! It’s a beautiful truck with more technology then I have ever seen. Chance was very kind and knowledgeable and answered all my questions and helped me get to where my payments would be what I asked for!He took the time to show me all the technology the truck had and how to work it! I even called him a hour after i left the dealership to ask him some questions about it! He is definitely a great asset and very knowledgeable! Great attitude, kind and patient young man. Definitely would recommend Chance for sure!
Victoria was awesome in helping me find my perfect car. 2021 Subaru Crosstrek. I couldnt be more pleased with my car and the service I got at Whites.
The gentleman that drove my to my house was nice despite the large amounts of snow on the roads. Service was a fast and everyone was helpful.
Put a new set of tires on my Toyota. Great prices freindly and thorough service. Cole and the technician Tim were great and took great care of my ride. Thanks guys.
Jenna the service manager was very pleasant!
Victoria is a great sales person! She was patient and took the time to awnser all of my questions. She made the process easy. She is very friendly and professional!
Chance, is a great salesman and person in general. Never felt pressured to hurry and buy something and enjoyed his company and sense of humor. After purchasing my car the next day I recommended him to my mother and she also traded in her car for a new one. I appreciate the business and opportunity to see what’s out on the line of vehicles whether by curiosity or emergency, and that’s exactly what my situation turned out to be”emergency”. My old car broke down suddenly and I was without a vehicle for work. Chance was thee to great me and show me options in a polite and timely manner, which helped move life along. Thank you very much Chance and Whites Mountain Motors/Kia for helping me and my family move forward in life and most of all with great service and opportunity to enjoy our new toys with a smile and satisfaction everyone should feel. Thanks againSincerely,Very satisfied customer😁
Excellent and friendly service as we always receive.
Provided a shuttle service away and back. Shuttle driver was very professional and arrived to pick me up for return trip back to get my truck in short time.
Horrible! Took my car in for a check engine light, idling rough. I had the codes read before hand and could have been sensors or timing chain. They automatically did timing chain, it’s expensive. We got the car back after a week, rode rough as heck, then check engine light comes back on. We got it back on Dec 23rd they said roads were icy and rough so they didn’t notice on the test drive.? Now they say struts are bad. It rode like a dream before we took it in. They didn’t notice while it was torn apart? We have heard 4 different stories about how the engine was dropped for the timing chain. We have verified with other mechanics how it has to be done and the issues that probably happened. They had my car for another full week without even calling to give us an update. Now they will not admit they messed up my car and make it right. Very frustrating, disappointing and Ive been out of a car for a month. We’re not done trying to have them make it correct. Will never recommend their work or customer service!!!
Why was I surprised that after taking an hour with the parts department just to get a spare key ordered for a 2017 Subaru, it took almost 2 hours for the service department to set up the key. I had a scheduIed appointment and they knew I was waiting for the quick job but they did not even start work for 1.5 hours. I should have known that when Whites Mountain Motors would not provide a spare key when they sold me the vehicle that it would be a nightmare to get one. Total cost, 3 hours and $185. I am done with this place.
Always friendly, trustworthy, good service and with a smile. Prices seem reasonable as well.
Just purchased a Chevrolet Equinox from White Mountain Chevrolet. Chance made this a pleasant experience and I would return to White Mountain the next time we are shopping for a car.Thanks Chance.
A exceptionally wonderful experience. I will be calling Victoria when I buy my next vehicle. Told her what we wanted and she didnt talk to us about vehicles we didnt want. She found the right vehicle and said If I am doing my job right, this is the vehicle for you. She was right. We will be back. My wife names vehicles, this is called Victoria. You an Angel. See you in a couple of years.Robert and Jemma
Whites Mountain Motors preformed my mechanic work efficiently, and while I waited they cordially provided a nice store of refreshments and shuttled me back and forth to my doctor appointment.🙂
Cole Singer and the service department were super fast and took care of RED ! I was very grateful to have my oil change done at Whites they are definitely my favorite dealership in town!
Wonderful customer service. They went WAY above expectations on not only fixing my car, cleaning it, and communicated great throughout the waiting process. Will definitely be a returning customer.
Taylor Thornton was our salesman, he did a Fantastic job explaining every detail of the new car we purchased, he went out of his way to make sure our questions were answered. Taylor has great customer service qualities that every business needs. It was raining the day we came in, he made sure the cars we test drove were brought under the awning so we wouldnt get wet. We would Definitely return to Whites when purchasing another vehicle and make Taylor was our salesman. He went out of his way to set my phone up to connect to the Bluetooth in my car. He is a Fantastic person!!!
I took my car in for a repair on the door. Staff was polite and professional. The repair was quick and a great price. Much lower than I anticipated. I always receive great service from White’s Service department.
Friendly and knowledgeable service staff, and parts counter. They make people feel very welcome.
Best place to get a car and when you go there ask for josh! Best car sales man ever!!
Victoria was amazing. She helped us find exactly what we where looking for at a great low price.
Dylan was very courteous, knowledgeable and got us an excellent deal on our new Subaru Ascent. He’s an excellent salesman!
My mom worked with Chance when buying a used SUV. Now she refers everyone to Chance. She told him what she was looking for and he showed her the inventory with those expectations. She made her choice and then the process took only minutes. He’s her new best vehicle provider.
We are traveling approximately 1600 miles from home, the pinion seal in the rear differential blew out, these guys fit us in at a moments notice to work on our truck even being booked solid for two weeks, thank you guys for all the help
I had a 930 AM appointment for them to change some burnt out headlights and tail light and also check blinkers as they did not appear to be working. I didnt leave until 1215 PM. Left blinker still does not work properly.
Great place to buy a vehicle! I worked with Chance Cole, he did an excellent job. Pleasure doing business with. I would recommend Whites Mountain Motors to anyone looking for a vehicle.
It was a very fast and efficient process. Everything went very smoothly and the staff was very thorough in making sure I understood my options and the features of the vehicle I ended up choosing.
Whites Mountain took excellent care of me. No fast talking or up selling they got right to the point and helped me meet my needs. Chance called me which I appreciated with a offer I couldnt refuse. I recommend checking Whites out if youre in the market for a new car.
My fiancé and I went in looking for a truck and Josh helped us find the perfect truck! He was upfront and honest about everything, overall great experience!
We had a terrible cold snap, my old Subaru started cratering. I was worried about getting a loan. I called White’s. They got me in a used VW with a solid loan in exactly my price range in about two hours. I made friends with the salesman, Brandon Benham, who treated me with dignity and respect. Totally great experience.
Top notch knowledgeable and friendly staff. Most comfortable service and sales experience ever in my 65 years
They go above and beyond! When it was time for an oil change and tire rotation, they up my car from work and dropped it off afterward. Such great service!
Chance did a nice job helping us!! He is very professional and made things go very smoothly for us. We love the car we bought! Thanks for the good service!
Outstanding service from everyone worked with! Josh, Cory, Spencer, and Cody are pros. We were in good hands the whole time, and they worked to get us the best price & apr possible!
What can I say?! We just went by to look....and compare.. Chance Cole was so expert and intelligent and persistent, we purchased a beautiful Subaru Outback. My partner has wanted one for SO long and he made the sale fun and challenging and exciting.He was knowledgable, confident and fair.I can recommend him without reservation.Excellent work Chance.
They were a great company to work with and Victoria was a great salesperson. She wasn’t pushy, was very knowledgeable and was super friendly! Definitely recommend her and White’s Mountain Motors!Jessie K.
After our Outback blew its CVT in the middle of nowhere, the Whites Mountain (particularly Kim and Jenna) service department saved the day! We worked with them and Subaru international to warranty it and get us back on the road safely. We live in Omaha and got stuck near Douglas, WY. After getting it towed to Whites we knew we were in good hands. Drove it back to Omaha this week and it runs like new! AMAZING crew, customer service, communication, and all of it! Thanks so so much.
I just bought a Nissan from Chance yesterday and love it! He replied to my email quickly, confirmed with text, had the car ready to go when I showed up and made the whole process as painless as possible! I will definitely recommend him and this dealership to anyone who asks!
I got a great deal amazing interest rate everyone was friendly I recommend this to anyone who is looking for a great deal. Thank you Kia I love my new car
I brought my Chevy Cruze to Whites with a complicated, frustrating situation caused by a previous non- Chevy out of town mechanic. I was skepital at this point as to who to trust. The gentlemen who did the research, the phone calls and spent time in order to understand the situation. They proved to be honest, efficient and professional. I wish had their names but hopefully management will commend them and anyone else for going the extra mile to resolve the situation. I will never again trust a non- Chevy mechanic. Im happy that if I need more work done I will bring my car to Whites. Keep up the good work!Don T.Casper
Jeremy was great to work with! So helpful and kept me informed every step of the way. Also, Victoria was great with all of her knowledge on the vehicle. Very smooth and easy process and Ive done this a lot!
Very impressed with Chance Cole! Extremely polite, knowledgeable and helpful. He made sure my new preowned car was cleaned and safety checked before I drove iff! Made buying a car a pleasure. Jeremy and Cory were very kind and really expedited the loan process and correcting an error on my part, thank you all!!
I was in the market for a new vehicle, really wanting a pickup. Whites was the ONLY dealership willing to do everything they could to make my wish a reality. Jessica and Chance were awesome and patient, even staying late to finalize the process. And I felt respected as a female, which doesnt always happen in the auto industry. Thanks, Jessica and Chance, for all your help! And thanks, Whites, for showing that customer service is still alive and well!!
I had a great buying experience with Chance. I am very happy with my new vehicle and I definitely feel good about the process. I would recommend Chance without hesitation.
Chance Cole was my sales guy and he was fantastic. Pushed through the deal on my truck when I didnt think it was going to happen.
Cole was very knowledgeable and easy to work with! I will be coming back!
I was totally impressed with the friendly & professional way the folks (especially Kimberly) in the Service Dept. handled the issue with my Subaru Crosstrek!! I normally steer away (no automotive pun intended) from using dealerships for service - but these folks will be seeing me again!!