I ended up here by chance and. So glad that I did. They were friendly and did a good job on my pedicure and fill. Ill say that this felt like the most relaxed pedicure Ive had in a while. Typically I think every other salon rushes through pedicures, but that wasnt the case here. The massage was amazing! I plan to return and try some nail designs next time.
This place is the best nail salon I’ve been to since being here in NC! When I tell you I’ve NEVER received such awesome customer service AND satisfaction to the extent that I had today..I really mean it. All the way down to the attentiveness to my needs and concerns. You’ve found a “for lifer”!!! My nails are BOMB and the prices are also very reasonable!Thank you again!
I’ve enjoyed going to Deluxe Nail Spa. Michelle does a great job! She pays great attention to detail and is very sweet and friendly.She did her thing on these Matte Nails. She gave me just what I wanted and we had great conversations during my visit.She has no problem correcting a problem as long as she is made aware during your time of service.Michelle is my go too ALWAYS!!
I never write reviews but I am because Michelle did amazing!!! I wasn’t exactly sure what I wanted but i knew I wanted something fun and for Valentine’s Day. This is the result. She is so nice, professional and creative.
Love this nail spa. All the employees who have done my nails always do a great job!
Best nail salon I’ve been to in the area! All the nail techs do great work! My nails never chip or peel. Highly recommend!
Ive known Michelle for years, always pleasant, professional and does an excellent job*Thank you!
My cousin was getting ready for prom and her pedicure was perfect!
Second time there and not disappointed!
This place overcharges customers like hell. I asked for REGUAL spa pedi for $38 and they ended up giving me gel nails. I also asked for a REGULAR full set of nails and somehow ended up being charged $103. SMH...OUTRAGEOUS!On top of that, the polish is not applied properly. The nail tech was definitely rushing while applying the polish and some of the edges of my nails have very little to no polish. If you’re looking for a QUALITY nail salon, look elsewhere. These people do NOT do a good job at all and they charge way too much for the quality of the service. Won’t be returning!
Enjoyed my pedicure today, very relaxing. Clean and safe environment. Staff very pleasant.
After going here for awhile I started to realize that when it is really busy they rush with my nails and then I find myself going back 2-3 days after to get something fixed. I love this place, but it is extremely frustrating having a nail break two days after you get them done and spend all of that money.
Yesterday was my first and last visit here, due to the quality of service and customer service. I requested a full set but received what looked like a full set of Lee Press On Nail. I requested the tech to file them down and shape them. The lady who sits in the first station was so rude. She told me the nails look perfectly fine and would not re-file them. I did not get any type of gel coating or polish, but she charged me $40 for this......
Favorite place to go! Everyone here does an amazing job. Amy with the blue hair is personally the girl I ask for :)) so friendlyTip 30%. They deserve it.
So I was THAT customer that waited last minute on New Years Eve to get her nails done. I usually go to a friend out in Durham but I was pressed for time and did not want to go into the new year with monster claws. Michelle not only took me within 10 mins of waiting. She did reconstructive surgery on my nails! I usually don’t keep my nails this long and if you would’ve seen my nails before you would understand why I’m so happy. Michelle is AWESOME! I will be returning
Nice place and staff!
Went in just needing a fill in. Nails where perfectly shaped. Left with lumpy nails that are supposed to be square but yet my thumb is coffin. Wasted 50 dollars an my time never again
I went to Deluxe Nail Spa on Saturday and had Julie as my nail technician. She was wonderful! I told her that I was going to a wedding and she did such a great job on my nails. She was so friendly and helped me pick out a perfect shade of nail polish to match the dress that I was going to wear to the wedding. I will definitely be back to see Julie for my nails.
Nails did not last as long as I would have like them to. The next day my nail cracked. I had to get a repair twice in one week. However they did repair them for free. Nice customer service.
I was in town from ga for a company Christmas party and had broken a nail. Went in deluxe today to get a quick kinda unnecessary fill in from getting them done 5 days ago in my home town. I also got a color change since it was highly unlikely and understandable that they didn’t have the color. 6 hours later... While sitting at dinner I noticed they were bubbled and rubbed it and polish came out I had black all over my fingers. Then I went to the restroom of the restaurant and they peeled off with wet paint underneath. I got a acrylic with gel polish and matte black. As someone who gets their nails done religiously I would not recommend. $45 down the drain and I was horrified and completely embarrassed to walk out of that bathroom to be around people of my company from all over the us!!!!!
1st time going to this salon and will Never go back! After I was convinced to try the dip set and was reassured it would come out like I had wanted, it absolutely was a lie! My nails were extremely bumpy and super thick! I specifically told the technician I DID NOT WANT THAT! After expressing my dissatisfaction, another technician by the name of Michelle chimes in with a really rude response. She clearly was not trying to help or listen to my concerns. SHE WAS OUT OF PLACE AND SHOULD HAVE NEVER GAVE HER INPUT. I have never Ever been treated so poorly at any place of business. And on top of that I was told my total was $20 more than what the original price was. I guess they wanted a tip for a poor job!! SmhREMEMBER MICHELLE ITS PEOPLE LIKE ME WHO HELP Keep businesses like that in Business!!!!! #dontshitonthehandthatfeedyou#duh
Fantastic experience! I went in for a pedicure and gel manicure and they were able to start on me right away on a Friday around 11am. One technician did my pedicure while the other did by manicure at the same time. This saved me time and was very efficient. Great experience and very clean.
My best friend and I came in and asked for a manicure (gel nail polish each) and pedicure (one basic and one deluxe). It was already late in the evening but the owner and his wife gladly welcomed us in. My friend and I very much enjoyed speaking with the owner and they made us feel like we were their favorite customers. I have been to several salons over the years and this is definitely my new go-to place and recommend it to anyone that wants that extra attention.
Mi (my) and Michelle are the sweetest and so talented. Everyone is good, Im just connected to these girls. I get gel nails. Last 3 weeks every time! No chipping just exposed nail beds (from growing nails). I love this place. I cant replace it.
Go else where!!! I got a pedicure and manicure with gel polish and eyebrows arched. Needless to say, my feet looked better then my nails. Gel polish was very lumpy once it dried and my nails started chipping the very next day!! It hasnt even been a week and I have two finger nails on one hand with missing nail polish!!! I could have kept my money in my pockets and arched my own eyebrows because it seems I left with the same amount of hair on my eyebrows as I did when coming into the salon😞!!
A great price for a great gel nail manicure! I have been here several times. People that work there are friendly as well as the customers, there is usually a group conversation going on. They have a great choice of colors and its hard to beat their prices! They dont have a website so you have to drive past to see their specials out front. Thats what made me go in!!
Second time here in the past year but still the same great consistent customer service and quality. Walked right in on a saturday afternoon (3:30pm) and was able to be serviced right away. Plethora of colors to choose from. Pedicures start at $27 and take roughly 30 minutes. I will certainly be back as this was a nice relaxing pedicure that made me want to stay all day!
I absolutely love this place! Every time they NEVER disappointed. Customer service is fabulous, clean environment, great nail polish selection. Love each employee. They really know their stuff. I cant say one bad thing. You must go!
I recently started looking for a new nail salon and after a few times at other ones, I landed on this one! The owners are so friendly every time I go in and they make sure I am happy with my nails before I leave, I have never been disappointed! The pedicures are the best and the gel manicure price is hard to beat!
Out of all of the places Ive tried, this one has been the BEST! I had shellac polish put on and it lasted the 2-3 weeks as promised! I just wish I wasnt 2 1/2 hours away!
Came here tonight to do my nails I was having a pretty decent experience until my pedi was done and I was on my way to sit under the dryer. A lady with a bad attitude kept yeling “sit under the dryer, your not done, dont leave sit under dryer” ! As if she thought I was about to run out the door with out paying. I heard a numerous times having an attitude with other customers. The place smells awful, my pedicure was rushed, and I will not be returning EVER
This place is amazing, the owners are wonderful people and the girls they have working for them do a great job with everything. They take their time and do what needs to be done for each customer. Ive been coming here for over 2 years now and just love it!!!
Lost me as a customer. The only person I would recommend going to is Michelle but at this point I will not be spending any more of my money here.. Not only did I receive a rushed job I had to come back and get my nails fixed because the polish was uneven and places.. instead of taking the time to redo them properly they put more polish on top making it lumpy and uneven I had to go somewhere and get a polish change.. I have witness them be rude to other customers and forcing people to get things they do not want.. this place is clean and has nice colors but not worth the money when you can’t get what you asked for or good consistent service!
This has been one of my best experiences at a nail spa! The people were nice, the work was great, and it didnt take very long. I was a VERY satisfied customer. Im even going back today (and bringing someone with me)!
Michelle did an amazing job with my acrylic set. She was able to mimic the photo I had perfectly from nail shape and length to thickness and she did it all in just 45 minutes!! The salon is beautiful and the work is very high quality. Awesome place!
They will sit and talk about you in their own language. Michelle was talking about frequent customers as they came in. I felt forced by Michelle to get a gel color because she stated another color would take too long but I wanted my feet and my nails to match and she proceeded to put this light color nails that didnt match at all, and blamed me for not getting a nail color that didn’t match with gel. She was basically rushing me. I left out without getting my nails done and she didn’t even make sure my nails were even! I am so upset I spent my $56 there.
First time here and Cindy did a great job! Salon is nice and clean. Great decor. Ill definitely be back.
I would say this is my 4th time visiting and this time was the worst. I came in with a full set just needing 2 repairs and polish thinking it would be simple and quick..boy was I wrong. 3 different people worked on my 2 nail repairs and I was unsure of what was going on. They just kept passing me around. It was very frustrating. The First Lady who did my repair laid the acrylic to thick so I had 2 nails that were bigger and lumpier than the others. The second guy had an attitude and rushed me to pay, he also kept whispering stuff to the person beside him and laughing and I was uncomfortable. The last person who worked on my nails was the owner and I told her that I was unsatisfied with the service. She responded by saying as long as your nails look good when they leave that’s all that matters...and it’s not easy doing long nails. I would say this took about 2 hours. Never going back again to spend my hard earned money. The atmosphere feels racists as well.
Visited this place while I was in town seeing my daughter. They did a great job here. Get in early, they get busy fast!
Ive been here in Raleigh-Cary for 2 years and have struggled to find a nail salon worth going to that met my expectations as my nails tech had in VA. Im excited to say that after always driving by this place and reading the reviews that I have found what Im looking for. Michelle was awesome! She helped me find a color and we learned a lot about one another through great conversation. The other technicians were nice and they were helpful to each customer that walked in after and before me. I read one review that complained about the older gentleman watching a show on his phone....he watched one with me and we talked about it...he was really nice and down to earth. He of course had no customers and it was his down time. The salon was welcoming, clean, smelled nice, and was professionally set up and the layout was well thought through. Anyone visiting Cary....I highly recommend this place and Michelle!!! Ill be going back again.
Ive tried salons from Apex to Wake Forest, and Deluxe Nail Salon is consistently my best experience for a lasting gel manicure. The staff is friendly and quick. Ive gone alone or with friends, and Ive had manis, pedis and wax. No complaints.
Wonderful experience. Got a mani pedi & the tech set a timer so I got a great foot and calf massage. My nails look wonderful and she was very polite
The guy was so rude, he ignored my questions when he answered some of them with a bad attitude! He blew some the gel on cloths and and grab my hand aggressively! He wasn’t nice at all!
Never had a bad experience here! Every person that has given me a mani/pedi has been fantastic! They are all so kind and efficient!
I see Michelle here and shes the best!! I get gel fills here with shellac and pedicures too. Ive never had any issues with chipping or breaking and seems like I can go a little longer in between fill ins. All the girls are great but Michelle in particular is savvy with nail art also and they have the best selection of colors. Not every salon gets in new shades for different seasons but they get them in regularly. So if you have any Pinterest pics of work youd like to have done take them in!
Super clean! Melissa did a great job and really took her time on my nails! Wait was about 3 minutes on a Friday morning!
Came in for a pedicure. The pedicure itself was..okay. The wait was awful. When we got here they told us to come back in 35 minutes. We came back and still waiting almost another hour before my pedicure started. They let 3 people go in front of me (while assuring me they werent getting a pedicure, just sitting in the chair, even though I watched them get pedicures). It would have been 4 if I didnt speak up, once I spoke up I was just told to sit in the pedicure chair and still wait. All that wait for an average pedicure.
I have been here a few times and loved my manicure or pedicure each time! The salon is veryyyy clean and everyone is friendly. They really take the time to make sure that your nails are perfect! I recommended two of my friends and my mother to go here, and everyone was impressed and happy with their service!
Happy with results. Did a good job with mani and pedi.
Love this place. Friendly staff and nice massage chairs.
I made an appointment, arrived early, and someone started working on my nails. I was disappointed when I had to wait because another walked in and needed waxing done. When the lady came back to finish my nails, she also took 3 phone calls. I had called ahead and asked for pricing. I asked again when I was having my polished removed. When it was time to pay, I was charged extra. When I asked about the additional charge, I was told that it was because I asked for glitter...which replaced my clear top coat.
***Credit Card Scam Alert***On November 23, 2018 I came into the Deluxe Nail Spa in Crossroads Shopping center and received a polish change and fill-in. My bill totaled $42.00 and I left a $6.30 tip. My final today was $48.30. When looking over my statement (11/27) I saw I was charged $105.00.I immediately called and was asked to call back tomorrow. The next day (11/28) I went to the salon and was asked to wait for the manager, Michele to arrive and she would take care of it(3:52-4:17) She took care of nothing! Michele explained it was her banks doing and she would call them for them to return my money back. I waited until the afternoon of 11/29 to return to the salon to again inquire about my overpayment being returned and was told the “bank was busy because it’s the holidays”.I see the manager has no sense of urgency in refunding me my overpayment and at this time I see it as stealing and fraud!!! I am now handling this issue accordingly!!! I WOULD NOT patronize this business and if you do I would advise you to pay with cash!I have had services done at this nail salon in the past and I’m fearful this may have happened before.
Had a manicure and a full face wax. The Mani was good. The waxing though... Obviously, the main thing there is mani padi, so they dont have a certified esthetician. The lady who did the waxing for me did not know what she was doing, she burned the skin for me under the brow and I had to instruct her every step of the way on where to wax. No pretreatment before the waxing and my face is still swollen and it hurts. Wont be back there anytime soon.
Did a great job!Got a full get set and a pedicure! Was in and out about 1.5 hours. Did exactly what I wanted. Will be back!
Very nice staff, relaxed, a lil pricey but they do good job
Got a pedi and it was very nice. Nice atmosphere.
I did not like this place. The lady that was doing my nails was being very rude. Try to to dry nail polish on my nails. It look very chunky and I told her to take it off and she seem to have gotten upset. She took my nail polish off very roughly. never going there again!!!
As long as they have that weird guy there...said he lived MD before or something...I will never return. He was insulting and had the nerve to say I was being difficult when he clearly didnt listen to what I asked for, instead of getting a real understanding, he did his own thing. I had to wait an 45mins so my nails and feet redone. Also, the fact that he threw his arm around like we were cool or something. The only thing he needed to be touching was my hands, not my shoulders....now for my nails I got gel like Ive always done anywhere (I just moved to NC) ...I paid $70 for my nails and they began chipping within 2days...I was on a trip in Mexico so I had to have chipped nails throughout my trip..which I got engaged on and my pics are all knuckles calls my nails looked so terrible....never again.
Amazing work. Good service
STAY AWAY! I have been trying out different nail salons in Cary and this was my most recent trip. I came in to have my SNS nails removed and eyebrow wax. Place looks lovely, but let me get straight to the point. After the guy filed the SNS down he told me he was going to have me soak my nails. He then proceeded to grab a glass bowl that had marbles in it from behind him and take it to the back. When he returned, the bowl had acetone in it. Reluctantly I soaked my nails until he wrapped them in foil. He then took the bowl full of acetone and poured it back into the the giant bottle of acetone that it came from... All while Im still sitting in front of him. Then his wife did my eyebrows in the dark room in the back, which if it werent so dark I could have seen how terrible or little of a job she did, if any, on my brows. Next she rushed me to the front to take the foil off of my nails and rushed me out the door after putting cuticle oil on nails to mask what she never bothered to take care of. No buffing or anything. Basically, I left looking worse than I did when I entered. Never again. Please beware. Do not let the looks, location, or hiked up prices fool you. Thank God I didnt end up with an infection.
Yesterday was My first and last visit to this Nail Salon. The Lady who did my nails was so RUDE! The first lady who did removed my nail color was nice and did apologized to me,I dont know what do you call the one they were using to remove the gel color but because of too much pressure it hurts me.So the lady changed the tip and it worked better than the other one,Here comes the RUDE one,she said she will finish it.I already told her if she can use the tip that the other lady used because it was better,she said no Ive been using this all the time.Its ok Its ok.I said are you sure?she said yes!then she started it,1 sec after she started it I removed my hand far from her and said IT HURTS! she told me Im the only one who said that,I am trying to be polite and nice, I said Maam Im not gonna lie to you it hurts.My face turned red and hot,coz it was just painful.I told her if she can be gentle because my nails are kinda sensitive and she said well you need to stop doing this kind of set because it will hurts you.I stopped talking coz i know im not gonna win to her rudeness. I just want her to be done with my nails so I can leave. And she keeps on talking in her language and I know shes talking about me. Ive been having this kind of full set services for my nails but this is the first time I got hurt. Not a big deal but I hope Be more gentle to your customers.Shes the only rude in that place. I dont know her name but i think her table is on the first table on the right side near the cabinet where the nail polish are.And please dont be rude to your clients especially first time clients. I still gave her a tip even though she was rude to me. I read some reviews here and they were talking about the rude and disrespectful staff and I know they are talking about the same lady who was rude to me.But the place is really nice,the staffs are nice,they are always smiling except for that lady.I just hope she will be more sensitive next time and change her attitude towards other people especially to their customers.Thank you
This was my first and will also be my last time at this salon. The staff was very rude and condescending . Ive been to many salons before, and I have never experienced the blatant disrespect that i experienced last night at this salon. the entire time me and my best friend was there the nail technicians laughed and talked about us in their native language so much so that my friend asked her was she going to continue to disrepect us while we were there. Although we do not speak Vietnamese, we knew they were talking about us bc they would look at our feet and nails look at each out and then laugh . The lady caught an attitude with me bc i did not want to get gel polish on my toes. the lady must have thought we understood what they were saying bc she spoke to us in Vietnamese, once she realized we did not understand what she was saying they continued . The ONLY reason we stayed is because they had already started working and it was the day before Easter, and all the other salons in the area were booked and/or already closed. Their only saving grace is that the lady did a nice job on my pedicure. I will never step foot in this salon again, and will tell everyone about their lack of customer service. If you are looking for a nice salon in the area go to POSH NAILS or ROSE NAILS, their customer service is excellent, they do awesome work and they actually interact with their customers!!!!!
Always good customer service and good color selection. Clean stations and friendly
Love the atmosphere been going here since it opened but will no longer be returning nail tech told me my nails have gotten to long it hurts her hands so I said I need to find some where else to go and she said yeh bc her hands hurt all night so I will not be returning. I thought when u work in a nail salon it shouldnt be u have to have a certain length 😯😕😐
Love this salon, I drive all the way from Chapel Hill - its worth the drive
Very pleased with results!
Love this place! Im always happy with my toes!
We had a lovely time at Deluxe Nail Spa! My friend and I both got pedicures and gel manicures, and both the experience and the manu/pedis themselves were wonderful :) The staff were polite and the atmosphere was calming. I smudged my pedicure when getting my mani, and the technician noticed and fixed it before I left.
I was overcharged for my services, my nails are thin as well .
Go to spot. Clean, everyone is super nice and open on Sundays
Got my feet done. Going back soon
Hanna did a great job
Really good attention to detail and very friendly
I never go there anymore
I love Deluxe Spa Nails!
The wife likes it
Friendly and professional
Absolutely, Lucy is amazing!!!!
On. Point!
Satisfied