I have been with this agent and office for almost 30 years. Kara and the rest of the staff have always been consistent, professional, and caring with any insurance concerns. I really will be at a lost of words, if I had to change agents. Keep up the GREAT work and know that your quality of service speaks volumes.
Iv been with Peggys office for years and have always had a pleasant experience. The staff is sweet, helpful, and always goes above and beyond to get things done. Best state farm office arround!!
The employees at this location are always helpful. They actually care. I got into a severe motorcycle accident at the end of 2019 and they still ask me to date how im doing. Would highly recommend this branch.
No real customer service for established customers and rude! Brenda just a question if someone made the call to the other branch wouldn’t you know if the person you spoke with was male or female? Luckily State Farm the company has been great in NY or because of you two they would loose my business
I have been a customer of State Farm at this location for a few years and have been a 100% satisfied with the service that I have received from all of the staff I have recommended them to my family and friends and will continue to be a customer of State Farm.
I’ve had renters insurance for three years from these absolute sweethearts. No matter what issue I’ve had the staff is quick to help in anyway they can to resolve problems. Even during these hard times it hasn’t stopped them and I will stay here for as long as they’ll have me.
Ive been having insurance with State farm for over 20 years and i love state farm and all the people that works there.
First and foremost Peggy Burch Agency is awesome. Mrs. Burch and her team shows great knowledge of what they are doing & saying. I love that in a business.Victory customer service was excellent. She took the time to listen, ask and answer questions. Very polite and humble. By far this is the absolute best Insurance Company to handle all your needs!
Vic was extremely knowledgeable and patient. She explained in great detail all aspects of term and whole life insurance. She was flexible in the scheduling of our meetings and in the end I felt like I owned the choice I was making in selecting a good solid package that would secure my familys future. Vic is a pro and anyone working with her is going to be in very good and capable hands!
Victoria was very professional and very accommodating in meeting my needs. She was patient and articulated every thing with clarity. She was knowledgeable when questions were asked. Her follow up was fantastic. I like the plan I chose with the benefits but her patience with me and her professionalism is the reason I decided to sign on.
It is a pleasure to be a Life Specialist at Peggy Burch Agency. She is a class act! The way she treats her customers is quite admirable. In my opinion shes one of the finest Agents in the Cary/Apex area. For all your life insurance needs please stop by our office. It will be an honor for you to allow me to conduct a free, accurate, efficient 15 minute life appointment. It will literally change your life!!! While here allow Brenda to take care of your Home/Auto needs. When it comes to insurance......Agent Peggy Burch is the neighbor that has you covered!
I would refer everyone I know to the Peggy Burch Agency, because theyre dedicated to being the one stop shop for your insurance needs! Be sure to connect with Vic because shes a determined, kind and helpful lady. Shes very knowledgeable, caring, and she wants her clients to make the right decision. Dont look any further, the Peggy Burch Agency are willing to assist you.
I just want to comment on the wonderful experience that I had with Vic King. I was simply calling in for a quote and she was very friendly and provided excellent customer service. I felt as though that she truly cared about me as a person versus trying to make a sale. In fact, I have recommend two of my friends to give her a call.
Victoria King has the warmest and most welcoming spirit. She takes time to explain the different types of insurance options available to you and makes life insurance recommendations based on who you are, not whats popular. I didnt feel apprehensive working with her or have buyers remorse once my policy was purchased. Id definitely recommend her to my friends.
Our family has been with State Farm since my husband was a teenager. Ever since moving to the Cary area and getting married, this branch has been our go-to for everything from car, to rental, and then home insurance.Now that our family has grown, we needed to put serious thought into our life insurance policies. The options through my husbands work just werent enough to bank on if the unthinkable ever happened. So, again, we turned to State Farm, and we are so glad we did. Not only did we get a fantastic policy with way better prices than what we could find anywhere else- but we got Vic.Vic King came in on a Saturday to help us out. My husbands work schedule is crazy and we had no idea when we were going to be able to figure out a good meeting time. No problem, she offered to come in on a Saturday morning.We loved Vic so much. From the moment we walked into the office, she was warm and inviting and so, so, helpful. It is never fun thinking about what would happen if the unthinkable happens- if one or both of us had to leave our new baby behind. She made the entire process so much easier, and answered a lot of questions about things we found very complicated before. She even snuggled and played with our 6 month old son while we talked- he loved her even more than we did! Even after we were signed up for what we needed and out the door, she followed up with us and asked after our baby boy.I dont know why we didnt think of State Farm for life insurance before, but I am so glad we did now. It is good to know that, as usual, they are always there for us.Thank you Vic! We consider you so much more than our insurance agent, we consider you a friend.
Peggy Burch has been my State Farm agent for over 22 years. It is always a pleasure working with Peggy and her staff. I go to Peggy for all of my insurance needs. Most recently, my son has gone off to college; and, Vic went above and beyond to setup his renters policy. Over the years, Brenda has taken care of my homeowners, automobile, and umbrella policies. Brendas knowledge has always made sure that I had the right coverage at the right price. And whenever I call, I am greeted by Laceras happy and friendly voice.
Victoria King provided excellent service to me and my family. She answered every question with a confident knowledge of what she was saying. I highly recommend her for your auto, home or life insurance needs.
Great place to get information from! I had consultation about the accident benefit with Vic and she was absolutely so amazing. Gave me so much information I didnt know about and Im rly happy with everything. Five stars!
My experience was meeting with Victoria in May to figure out some insurance needs for my family. She was very informative and patience with my 6 month old baby. Victoria took her time to explain things and help me through the process, which can be frustrating at times. At the end of my appointment she even took the time to help me carry my things to the car because it was just me and the baby. Kudos to Victoria!
Victoria King has always been wonderful and professional. Her expertise and kindness was excellent. This was the best experience I have had with an insurance agency.
I have been a customer with Peggy Burch for several years and they service all of my insurance needs. The cost is important to me, but whats more important is the customer service. Everyone in the office has gone out of their way to be helpful and provide me with information and advice. LeSera, Brenda, Vic and Peggy have always been helpful and i would recommend this group to anyone that is in the market for insurance. Thank you all for helping me during my multiple relocations. T
Vic King is amazing! She made it so easy to talk about and plan for something so difficult (life insurance). Vic, thank you for your friendly and thorough service!
Victoria, one of the agents in the office, was a pleasure to work with. She provided me many scenarios to meet my needs in a very timely manner. Once I had decided on a package to meet my needs, she was able to accommodate my schedule to get all of the paperwork signed in a timely manner.
Received great service from Vic King at this branch. She took her time and explained all the different options that could work for us, she listened well to what we wanted and accomodated the different scenarios we wanted to try until we reached the option that was perfect for us. Thank you Ms. King!
Peggy and her team provide excellent customer service. Victoria is friendly and attentive to detail. Im very pleased to be working with these professionals.
Peggy Burch has been our insurance agent since we moved here in 1995. She has a great team and they are always pleasant to work with. I highly recommend them!
They provide the BEST service and southern hospitality!!!!!!
Vic King was so thorough, gave great information, and was so helpful in getting us life insurance! Highly recommend State Farm for insurance and ask for Vic for life insurance! 5/5 Stars!!!
I had a great and awesome experience with Victoria. She is pleasant and attentive to my needs for my life insurance policy!
Had the best time working with Vic. She is very knowledgeable and a hard worker. Actually enjoyed getting insurance!
State Farm agent Vic was super excellent today and provided superior service this morning explaining the process in detail for someone like myself..Im very pleased w her being my agent .
Outstanding service provided by Life Specialist Vic King made meeting and exceeding my family’s auto, home, and life insurance needs a great experience. Peggy Burch’s Team is knowledgeable, accessible, professional and nothing shy of awesome!
The lady I was talking is excellent.She provided me a good rate on my renter insurance.Definitely I will suggest others to go through their service.
My experience was awesome. ..thanks for helping change my life and way of thinking.
I enjoy talking to Vick. She help me to chose the best Whole life insurance for me and my family.
Victoria was fantastic to work with and answered all my questions with easeThank you so much
Awesome experience! Very informative, able to ask questions....great overall customer service!!! Thank you Vic!!!!
I needed help setting up renters insurance after a previous agency had gotten it mixed up for me. Vic had it all sorted out in almost no time! Thanks!
Victoria King is a gem very nice and explained everything.
The agent Vic King gave me all the confidence I need with professionalism and knowledge to resolve my worries and get the outcome I wanted. Thanks Vic. Thats why I am a customer of State Farm since 2004.