The staff here know how to run an efficient operation. Very busy location and they seemed to ask be taking care of 2 or 3 people simultaneously. I was able to get the parts I needed and headed back to the job in a timely fashion.

Customer service could be better, some of them at the counter are friendlier than others. One of the ladies at the counter needs a little more formal education. And she should be a little kinder to everyone who walks in there.

Drive from Monroe to Shreveport to get a compressor that was supposed to be shipped there. Got there and it wasnt there so ended up driving to Dallas to get 1 and still got charged a $100 freight charge but was in a bind and needed it right then so I cant complain bcuz they did have it in stock and I got it in hand that day

All good staff was very helpful

Great place to get everything for your lennox HVAC equipment.

Great place to buy your HVAC equipment and parts

Quick fast service, very professional

Best place for HVAC equipment and parts!!

The most rediculce customer service.You walk in and pay for your part,then they send you to the ramp out side waiting 30 minutes to bring the part from the next ware house over.

Horrible service. The drive thru setup is bad. I placed order online. Went up here to pick it up. Front doors are locked. So you gotta call to get your parts. I was outside on hold for 15mins-20. I had to go. Lennox, every HVAC supplier/distributor has opened. Ylu need to open. Thank God I dont sell Lennox equipment.

In and out with minimal effort, courteous staff, competitive pricing

I can look past the waiting in long line just because they help me stuff my whole order into my very small and already loaded van they did not have to help me but because of that I give them a five star rating! also they give you free name brand soda while you wait!

Great people, good service,,

My boss fired .me because he saw me on my phone. I was working a deal on financing a new car to get to a d from work.

Terrible, left without my part, they wont answer phone and leave you on hold for 45 min while I spoke face to face with the very guy I was on hold with.

For the most part, very decent and clean.

Carlos, Brent, Corey and their entire staff do an excellent job. This location is attached to Lennoxs distribution center so you can pretty much get whatever piece of equipment you need right away.

Quick in and out and the guys and girls at the counter have a wicked sharp sense of humour.

Great guys they come in early and work quick to unloaded your truck.

Have to wait almost every time I come but customer service is good complimentary water, soda, and coffee always available.

Its like a whole new company. Fast, curious, knowledgeable. Exceeded my expectations.

When do you decide to open your showroom.after Thanksgiving?

I am a professional HVAC licensed contractor. I only go to the store when I have to and theres no other place to get the part because the experience and the people that work here are so unpleasant unpleasant. I would avoid this location like the plague if you can. The manager Brandt is very hard to deal with and unrealistic his expectations of the industry. The front desk girl signs at you upif you make her look up something. I would go to any other Lennox location at all costs if possible to avoid this horrible experience.

Always friendly folks in here. Always helpful

With a new manager, counter and warehouse employees this storehas stepped up their game. And being next door to Lennox RDC is a plus for all your HVAC needs.

Lennox is a quality brand and my preference for HVAC units. PartsPlus is the retail stores that cater to HVAC technicians.

The customer care here is outstanding.

They are slow always one guy on the lift and in no hurry to get you out of there.

They take too long to load 1 trailer they take 4 hours

The place to go 4 ac man

Great people

Loved it

Great inventory

Michele is great

Stunned snails in molasses move faster

Meh back to normal

Friendly Staff

Necesitan personal que hable español.

I find everything I need

Very good quality parts for air conditioning systems