user
Farmers Insurance - Mark Martin
1651 Horizon Pkwy #600, Buford, GA 30518, United States
Appearance
Farmers Insurance - Mark Martin

Comments
Es
Review №1

Ill start by saying that we are glad that we have Mark Martin to help us with our insurance needs. Working with Mark has been great. He has helped us and guided us on insurance-related matters even when it is not directly related to our business with him. He has provided us the best rates and best advice. Extremely trustworthy, very responsive, and a thorough gentleman! Very thankful for all his help and advice!

St
Review №2

Mark & Greg are the best. No matter what questions I have they are top notch. Really receptive & helpful. They are a pleasure to talk to & work with. If it’s as basic as to what my rates would be if I get a new car or helping assist with what is or what is not a claim I really appreciate knowing they will shoot me straight. Really honest & upstanding gentlemen. We need more folks like them! Even helped me remember doing the discount class will help me save on my car insurance!

Jo
Review №3

We have all of our insurance needs covered by Farmers and Mark Martin. They have always been responsive and very helpful when we had questions or problems. They were awesome during the pandemic when they reduced our rates for non-driving, and we appreciated it.

li
Review №4

This is the best insurance company and group of agents I have ever worked with. They have been transparent about what I need and they work hard to build a relationship with their customers. I can’t recommend Mark Martin any higher. Simply the best.

Ja
Review №5

I have known Mark and Greg for many years now. I have many insurance needs (I have lots of toys). They provide insurance for: 4 Harleys, 3 daily drivers, 2 classic cars, and my house. Any time I call them they are happy to help and always go the extra mile for me... all while saving me money! It is awesome knowing that whatever I need they have a solution. I HIGHLY recommend them! You will not find better agents in the insurance industry nor will you find better, more genuine people than these guys.As usual...Thanks Mark and Greg!

Ho
Review №6

Ive been with this agency for several years now and cant imagine going anywhere else. The few times Ive needed assistance Ive been able to get it quickly and in a friendly, helpful way. Ive had a few other agencies contact me with rates and quotes now and then, but theyre never better than what Im currently getting with Marks office. Excellent service and competitive rates; whats not to love?

El
Review №7

Great service and great value. We have our home and vehicles insured with Farmer’s. We have had insurance with State Farm, Allstate and Geico in the past. Some may be a bit cheaper but the service we got from those others was extremely lacking and very impersonal. I highly recommend Mark Martin and Farmer’s Insurance. And Greg Martin is great, too! Very personable and knowledgeable.

Li
Review №8

Mark always goes above and beyond my expectation. He explains everything. I recommend him for all your insurance needs.

pc
Review №9

Mark is the consummate professional. His recommendations provided me peace of mind regarding my insurance and I can sleep better knowing he is a phone call away, and not just a voice on the phone. His personal service and attention to my needs are awesome.I know that if I ever had a claim he would be right there assisting me every step of the way.

Ju
Review №10

Mark Martin is hands down the best insurance agent I’ve worked with. He is extremely knowledgeable and helpful, prompt to respond, and always friendly. Highly recommend!

Jo
Review №11

All 3 of the qualities that impress us. I just wish they can provide a better rate. Unfortunately we might have to change our coverage to get a rate we can afford.

An
Review №12

Hello everyone, I personally highly recommend this insurance agent because he is cool. He is very patient explaining to one and answering every question and concern that one has. this agent is quite knowledgeable about what he talks about and what he does. my wife and I are very happy with the attention that has been given to us.

An
Review №13

Mark was really helpful on a Saturday when I needed to obtain insurance quickly. He took the time (more than an hour) to sit down and walk me through various home and auto options in a non-rushed manner.

Al
Review №14

Mark and Greg explain everything clearly, and answer by questions in a very timely manner. Service is tops!

W
Review №15

Mark Martin has been our agent for years. He has kept our insurance coverage at what we need while keeping our premium costs as low as possible. He is honest, sincere, and knowledgeable in all aspects of insurance. From all our years with Farmers and Farmers agents, Mark Martin is outstanding.

Li
Review №16

I love, love, love my Farmers Insurance agents. Everytime I call I ALWAYS get to speak with a familiar voice. That means alot. Their customer service can not be matched or beaten with any I have EVER experienced. Mark and Greg go above and beyond for me. I do not feel like a customer with them, its more like family. They are stuck with me because Im nit gping anywhere. You should check them out You will not be sorry.

Er
Review №17

Mark Martin has been amazing. I work with alot of insurance companies in my business and I have to say this has been the easiest experience with an insurance company I have ever had in many many years of dealing with insurance companies in the roofing industry.

We
Review №18

Am completely satisfied by the service received by Mark Martin and his staff. Always ready to answer questions and any concerns in a friendly and personal manner. Top marks from me for this agency.

Ta
Review №19

We have been with Farmers for a couple years now. We are very pleased with the service we get. They are very helpful and compassionate.

Ri
Review №20

Always there when I need them. The kind of people I like doing business with. And they give great advice!

Da
Review №21

Mark and Greg are great to work with.. and I enjoy seeing Greg at the car shows.

Re
Review №22

Mark is ALWAYS available to us with any question or concern that we have with our insurance.He really is our partner!

Me
Review №23

These guys are hands down the best insurance guys I have ever had.

Ro
Review №24

Mark was very responsive, and helped me find the best coverage for my needs.

Pa
Review №25

Great reliable service. Awesome people to do business with.

kh
Review №26

Great customer service and Mr. Mark Martin is very friendly and helpful .Highly recommended 👌

Gr
Review №27

Mark has always been straight with me. He is one of the most honest guys in the industry. I would send anyone to him for all of their insurance needs. Thanks for being there when we needed you most.

co
Review №28

Excellent Customer service Mark and Greg really knows The business

Le
Review №29

I always appreciate the good service

Ch
Review №30

Great customer service. Very friendly and knowledgeable staff. As a new customer Ive felt very welcomed. If Your shopping around or needing a new policy I highly recommend them.

Ni
Review №31

Mark and Greg are amazing. I have never had better service from any other insurance company. I love the honest and friendly service I get. When we signed up originally there was an error with our contact information and with our auto draft information. Mark actually took the time to come by our house on a Saturday to personally tell us what happened. He then kept up with us through out the week to keep us up dated with the changes being made. He has also given us great advice on adding and removing our kids when we needed. They are never hard to get in touch with by phone or email when I need them.

Al
Review №32

I have done business with Mark Martin for many years. He provides exceptional service to me, as well as several family members and friends to whom I have recommended him. He is highly regarded and recommended by us all.

Da
Review №33

If I could give them ZERO stars, I would.I called Mark Martin for an insurance quote a few months ago and he was away on vacation so his brother Greg quoted my 2 vehicles .I told Greg what I was paying for 1 and then for both. State Farm was charging me 122 and change for 1 vehicle and when we did comparisons, Martin Farmers Insurance quoted me 128$ per month for the same thing . I told him they were higher and I would stay with State Farm.I was EXTREMELY SPECIFIC that I wanted no discounts that would be dropped later or to include the possibility of Farmers insuring my home or anything else because I had been through that before.I’m VERY AWARE of the games insurance carriers play to get your business and then the rate goes up dramatically a few months later.As I said before, I was adimate to the point of being annoying that no discounts were to be applied and Greg assured me that there weren’t.After the rate came in higher for the 1 vehicle by about 6$ per month, I thanked Greg for his time but I said I would stay with State Farm at that time.Suddenly, out of nowhere, the rate was not for just 1vehicle, but both vehicles.After giving me his “Word” that everything was fine and he had quoted me as I asked him to, I signed on with Farmers .Go forward 4 months later and my insurance jumped 62$ per month and it was all because I didn’t insure my home with them when i told him right from the start I didn’t know if i would or not do font include it as a temporary discount.Greg Martin DID in fact add discounts and possibilities in and 4 months later, my rate went from 128$ to 190$ per month.I called and had a heated exchange over the rate increase and all that they would do is refer to the paperwork I signed.A mountain of online agreements that changed what we had talked about and I had agreed to.Apparently, they do this regardless of what’s said in the conversation.I am now paying 172$ per month for cancelling 1 vehicle early and insurance that I paid 122$ per month for at State Farm Will now run me 142$ per month.When I told them I wanted to cancel and leave, Mark Martin said and I quote ... that’s not the way it works. You have to stay with us through February or it’ll be a black mark in your record.I consider that a financial threat to a customer that it would hurt me and cost me more money if I left them during that time.I would not recommend Mark or Greg Martin Farmers Insurance for any of your needs and I would heavily read your paperwork before signing anything with them.When someone gives me their word and then Denys ever having a conversation that not only cost me money, but wasted my time and could possibly hurt my ability to acquire another policy with someone else, I wouldn’t ever think to give individuals like these my business again.I have been self employed for over 30 years and your word means everything and there turned out to be meaningless.Thank youDavid BrownI’m looking forward to reading what lies they’ll post to make it sound like they did nothing wrong.

Ha
Review №34

When I decided to switch insurance, I did a good bit of looking around. Mark Martin helped me not only find a less expensive alternative in Farmers, he also showed me how much more robust my coverage could be with them. I switched and found that I was saving more on my monthly payment (even with two additional policies) but also I had better coverage. Since then I have had one time where (not at fault) I needed to contact Farmers regarding an accident and not only was I on the phone with a live person at Farmers in moments but I a short while later had to ask them to hold as even the people at the agency were calling me (non-office hours) to make sure we were OK and didnt need any help.I could not be happier with my change to Farmers and the Martin Agency.

ja
Review №35

Best Customer Service

lo
Review №36

As a small business owner you dont realize until youre up and running how much you really need a good insurance agent (usually its because something happened). I have nothing but phenomenal things to say about Greg and the Martin farmers agency. I have multiple policies with him and hes been nothing but helpful and even drove out to my place of business to go over the many policies ive opened up with them. Made me feel comfortable with switching everything over from a different company, and Hes showed me that cheaper insurance is not always the best insurance. A good question is when you really need help will your agent almost always pick up the phone and help you even if he knows you may not be opening up more accounts? They do!Like I said cant thank them enough for helping me out!

S
Review №37

Knowledgeable, prompt, and great service!

Information
11 Photos
37 Comments
4.6 Rating
  • Address:1651 Horizon Pkwy #600, Buford, GA 30518, United States
  • Site:https://agents.farmers.com/ga/buford/mark-martin?SourceID=AMPL001L002&utm_source=GMB&utm_medium=Local
  • Phone:+1 678-802-9922
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–5pm
  • Friday:9am–1pm
  • Saturday:Closed
  • Sunday:9am–6pm
Similar organizations