So happy with the service I received. Had to move into an apartment pretty quick. When getting a quote online KC was quick to reach out and get everything squared away so once we moved into our new apartment, we could breathe easy knowing we had the proper insurance coverage. KC ALWAYS answers and is excellent with customer service. Really happy our paths crossed. Whatever KC is paid.....pay her MORE! Shes amazing.

Shout out to Marjorie @ Rosa Martinez State Farm. I have had my home and auto with them for a really long time. Just made some last minute changes to auto policies and Marjorie went above and beyond to turn around policy changes quickly. Great group and service.

Have you meet KC, if not you have the wrong policy. She is the best in her business. Trust me I know she is.

Excellent customer service and they are very professional! I would recommend them without hesitation. Thanks so much KC!

I have been with then for years. Yes they are easy for claims and getting them paid. However we somehow had a policy change and the answervI get is the same and I want them to go back in history to show where it all started and that wont happen. They could care less about losing you as a longterm over 10 yr customer or that you would change ins. I had a great understaffer agent but the new one that took over I cant say the the same. Head to a different state farm agent.

Absolutely amazing staff to work with specifically Sandy. She is a wonderful and always willing to go the extra mile! Highly recommend!

Diem and KC Nguyen helped me a lot. They responded pretty quick, solved all my problems about rental insurance and car insurance. I Recommend for anyone to ask them information about StateFarm.

Professionalism, Quality, ValueI worked with Marjori Quintero to get my auto and home insurance. She is extremely easy to work Im so happy with the service!!

KC is an amazing representative for this State Farm Insurance office. She is very personable and extremely attentive. KC always returns my calls promptly and she will also text me in real time. I am extremely impressed with her level of customer service. Thanks! Mick White

Recently we have filed our first car accident claim with State Farm, my wife hit a deer and messed up the front end of her car. The insurance company was very attentive to our needs, helped us line up a speedy affordable rental, helped us find the best body shop in the area that completed our repairs fast and very reasonable. The office was very speedy with their responses and great with keeping us informed on the step-by-step process. Out of all the insurance companies I have ever dealt with, these people have impressed me the most.

I’ve been with previous insurance company for decade and I’ve just switched to Statefarm for months! Statefarm offers me a lot of discounting due to my very good driving background(I’ve never got those offers before work with other insurance comp) so I’ve have decided to choose Statefarm to be my insurance company for Auto insurance and for my Home as well! Especially thanks to my insurance representative KC NGUYEN! She’s very professional and being good hospitality service! She willing to explain anything that I don’t understand, she’s trying to find out good price and good deal for my Auto insurance!!! Statefarm is highly recommended!!! Compare with previous insurance company! With Statefarm, I can save hundreds or a thousand dollar/year!

KC is amazing!! She will find you the best coverage and do a complete review of what coverage you have. She is honest and responsive !!We are very happy and definitely have referred KC to my friends and family!

My agent is Ms. KC, she is very professional and informative of any insurance policy you may need or want to purchase in the near future. She has helped me get a better rate/bundle with all of the policies I have thru StateFarm. Any questions or concerns that I may have, she replies in a timely manner. I highly recommend her. The staff here is very welcoming and they’re still practicing COVID protocols. Come check them out!

Communication and service was on point! She was always ready to help and made everything run very smooth!

Everyone is so helpful great service I really appreciate how they treat you as soon as you walked in.

First time getting insured with State Farm, and Sandy has made it the absolute best experience for my husband and I. She’s so patient, will go above and beyond at explaining and answering all questions to make sure we understand exactly what we will be paying for. I have been over paying at my previous insurance company for 5+ years, I’m so thankful for Sandy and helping us out to be able to save more money with car insurance 😊 If you ever need a quote or have questions I definitely recommend Sandy Cuevas.

Diem gave me a quote on my home and car. She was very kind and helpful. Great service!

My husband dies recently and Marjorie Quintero was considerate and helpful in making changes on our insurance coverage. She gave me her condolences and always asked my if I was doing ok. Her kindness and helpfulness and knowledge in appreciated!

Have had Rosa Since 2008 and have had great, wonderful service. Had an accident, while training step daughter, and their were their 100% helping me with the claim and service. Had to have a fallow up on my assignment that was supposedly done at other places, they helped me out, got me fixed up and was covered!! Thank you thank you. Youll live her service and State Farm you can count on them being their the whole way! Enjoy.

Excelent customer service. Agent Maribella helped me find the best deal for my family! ❤

Excellent service, very professional and attentive always to solve the doubts and questions that one as a client has, thanks to Karina Lara for all her support provided during the duration of my claim.

Great Service and all the agents have high knowledge, Maribella and Karina know their craft and would always be there for you, wouldn’t change Statefarm for anything

Sandy and KC are the absolute BEST! Very friendly, knowledgeable, and accessible any time you need them! My husband and I have been SO pleased switching from another insurance carrier where we have been able to save more than $200+ a month FOR BETTER coverage than what we had with the other company. We had been over paying for years! Sandy and KC had us quotes and rates within minutes of inquiring, and were able to explain and educate us on the coverage options to get us what our family needed. If you haven’t shopped around for the best rates on home, auto, and life insurance, give these ladies a call! Your wallet will thank you! Thank you Sandy and KC!

I want everyone to know that if you use Rosa Martinez State Farm you will receive the most courteous, professional and prompt service. I called them in reference to an issue that I thought I was correct. I spoke with Alix. Even though I was in an irritable mood Alix never one time got irritable with me. She displayed extreme composure and professionalism. I was wrong about the issue and called her back to apologize and Alix assured me not to worry it and advised she understood. I appreciated what she said but I did not have a right to be so short. She represented Rosa Martinez and State Farm with the highest regards. I have been with them since 1991 and I am taken well care of. If you are in the market for insurance I highly recommend call Rosa Martinez State Farm and you will have one less thing to worry about. You will be treated with respect and you will be totally taken care of and I promise you that.

I’ve been with StateFarm for a year and i could say they have the best service and probably the most reliable company ever, Karina, Sandy and all of the girls from Rosa’s ffice would take the best care of you! 100% recommended!

I was in the market for a new insurance carrier. KC had contacted me a few months back and I kept her email. She was very polite when we first spoke. I remembered I kept her info and gave her a call. She asked me what I was looking for and needed. She gave me exactly what we needed. The best part it was so affordable. Reliable dependable and very responsive. That is the cherry on top when your agent calls text and ask if you need anything else. Lets not forget the reminders of when a payment is coming up. They get 5 out of 5. I look forward to continue working with KC from statefarm.

I worked with KC to get my auto and home owners insurance bundled. She is extremely easy to work with and was very thorough with the process.

Very good service and take care for customer. State Farm is #1 insurance ❤️❤️

KC at Rosas office is always quick to respond to my questions and always takes the time to clearly explain all the options to me. She is extremely helpful!

I was amazed by the customer service and selflessness that Sandy and KC both provided to me in my journey of finding the perfect life insurance policy for my needs. They were very patient and answered ALL the questions I had with clear answers and made sure I understood every step of the way. 10/10 recommend.

KC is professinal sweet. She analized and helped me reducing my auto insurance over $500 when I moved out from AllState. Good job, KC! and thanks for your help.

This is my first time having insurance and while looking, Sandy Cuevas was such a great help. She explained everything well and made sure I understood what I was paying for which made my experience amazing! Sandy is so patient, kind and very helpful! If anyones ever looking for an agent, definitely recommend Sandy Cuevas!!

KC Nguyen has always taken care of my family ever since I could remember. She is very patient and always does her best to give you the best deals. Very knowledgeable and trustworthy. I have had many different cars and bikes(my hobby) and she continues to surprise me with great rates at the age of 20!

Rosa was very helpful and quickly responded each time we communicated through email. She was very polite and professional. Also, she was very patient with us as we were very concerned about our policy.

Goodness!! I cannot say enough amazing things about Rosa Martinez and her team! ESPECIALLY KC Nguyen! My family and I have been with Rosas team for over 13 years and dont plan to every have our insurance with anyone else. KC Nguyen has been my go to person in Rosas office since day 1! KC and the rest Rosa Martinezs team is incredibly knowledgeable in their field, they take care of my family and I like we are a member of their family and EXTREMELY helpful. They are always there with smile on their face and a sparkle in their heart. We LOVE KC Nguyen and Rosa Martinezs team!!!

I had KC NGUYEN assist me with my state to state transfer and it was quite confusing but she was very nice and very thorough about everything made me feel very comfortable and confident I will most definitely continue to contact her with any issues or questions. A+

I love coming in to see Sandy’s smile. She’s always so helpful and well informed about my policies. The entire team makes insurance seem simple and easy to understand. I had some questions recently about my homeowners policy as I had some hail damage to my roof. Sandy was amazing in getting all my questions answered. Thanks for being a good neighbor!

Very good service, I am very satisfied with the service, I deal with Marjorie Quintero and she is very professional, she take the time to explain everything to me whit not rush and I very like that, I fully recommend Rosa Martines State Farm and Marjorie Quintero. Thanks.

I highly recommend this State Farm office to everyone. KC Nguyen is very knowledgeable, responsive, and perceptive to our coverage needs. It has been an excellent experience working with them.

KS is awesome! We switched to State Farm from USAA and she patiently walked me through the details of the quote and switch. She is extremely responsive and thorough. Plus, she saved us a bunch off our premiums! Highly recommended.

Joining State Farm was the best decision I have ever made. Marjorie has been the best, helping start my policy and also helping me better understand my policy. I would highly recommend this office to anyone struggling with insurance coverage.

After my son was involved in a car accident, we reached out to our StateFarm agent’s office. We were provided exemplary customer service by Marjorie Quintero from the beginning of the claim process to the end. Marjorie brought calmness to a terrifying incident. When we needed additional assistance with the claims process, Marjorie went above and beyond to directly connect us a representative who could move the claim process along. We are extremely thankful for Marjorie. She is knowledgeable, professional, kind and helpful. We are very please with Ms. Martinez’s SF agency.Thank youThe Bosemans

I just got a recommended from my uncle and contacted to Mrs. KC Nguyen last month to discuss about my loans and insurances. Really love the way she talked, presentation, solved the problems, and always gave me a good deal for any kind of services that I need. Highly recommend this office and specially for Mrs. KC.I would give them more than 5 stars if I could.Thanks all.

Ive worked with KC Nguyen a lot and she has always been incredibly quick to respond, very polite, and super helpful. Any questions or concerns I have, she is able to get me the information needed! I highly recommend her!

KC Nguyen is amazing! So professional and knowledgeable about Insurance. She also great on following up. She got me back to State Farm after a year off with another company. Thank you KC!

What a great experience dealing with Maribella Velez, she was Very professional and took her time to explain everything .Thank you MaribellaJohn Echeverry

Alix Izquierdo is the best!!! such a sweet and caring Lady! I used to have my policies with another good agent but she had to leave, so i found Alix and transfer with her ! SHE IS AWESOME everything that i need she always does it fast! Im really happy to have her taking care of my stuff! I also tell all my clients to go and get them policies with her and they are also really satisfied.Thank you Alix!!!!

KC was an extremely professional agent with much patience towards me and my needs. I will be more than happy to recommend her for insurance needs to anyone. She went the extra mile which, nowadays is hard to find. I look forward to a future of car insurance with this agency and her assistance and professionalism.

KC is always such a pleasure to work with, and is so responsive! Rosa definitely has a great team.

My interactions with this agency has been one of trust, I have fully confidence in all that they represent.I have found the agents to be trustworthy, transparent and considerate. I was with another agency for 30 years! I wish I had found this Rosa’s agency before the one I wasted time and substance with.Rosa’s team treats you like family. They address you by name and always offer solutions.They have become “the choice” for all my family’s insurance needs.Rosa, your agents Stefany, Marjorie and Izzy rocks!

Marjorie Quintero, was very helpful and professional.

Its the best insurance place to go. KC Nguyen is the best agent I had in my life, she was a big help whenever I need my insurance and she was always direct me to the best ways to protect my family and save money.I highly recommend her as an insurance professional.

They cool and fast with services

With everything that is happening today, it is difficult to find kindness and when I called Rosa Martinezs office that is what I found, Thank you Maribella for your guidance, definitely if I am going to obtain a life policy to protect my family

Everyone in Rosas office is very helpful and professional. I have had such a good experience with them that I decided to continue to to stay with them even after I moved 300 miles away 5 years ago! They are really great!

My wife and I had some issues with our health insurance company but prompt and decisive action by Kc Nguyen at Rosa Martinezs office was above and beyond the call of duty. Kc Nguyen has been so helpful in helping us resolve any issues we may have. Her kindness is greatly appreciated. I would highly recommend Kc Nguyen as well as Ms. Rosa and her office associates to anyone who seek for excellent customer service insurance agency. Keep up the outstanding attitude Kc Nguyen !

Ive worked with this group of folks for many many years across many policy types: Auto, Life, Liability, Home. Key words are work with as in partners.Excellent service and very knowledgeable. They are always quick to respond, whether its related to a claim or just a simple question or request (thank you KC!). I totally recommend them.

I called to get car insurance and they were very helpful. Maribella was exceptional, the most helpful, and informative. She was able to help me and explain to me in detail what I was paying for. Not only that but she was very honest and friendly. I am confident and comfortable with State Farm on my side. I would recommend to friends and family. 10/10 service!

KC Nguyen is an interesting marketer to transact with. She does not just sell a product but takes time to explain and answer your questions so that you have a good understanding of the product, then make informed and intelligent decision.When she attends to you over the phone, she tries to communicate as though seated with you, and your understanding of the presentation matters to her.I will recommend you try her agency (Rosa Martinez)

Great staff to work with especially KC Nguyen.

I moved from Appleton, WI to Cumming, GA a little more than 12 years ago. In that time, I have had 4 kids learn to drive, get their own cars, and have to deals with the troubles that go with that. State Farm has always been my insurance company, because of the excellent care provided. I can speak highly enough about KC Nguyen. She is thoughtful, follows through on everything, and discusses options to different issues. She does this in a very professional manner. Because of this, I truly haven’t shopped around for insurance because it is hard to put a price on top quality customer care.

Could not possibly have been happier with service or rates. Anytime I called questions were answered and the rates were the lowest possible! KC Nguyen is without a doubt the most helpful person I’ve ever dealt with!

I have been insured with this company for a few years now. I typically communicate with KC and Itzy but, I’ve also interacted with maybe one or two others at this location. Every single experience that I have had with them has been beyond the standard customer service experience. They correspond in a timely manner and have always made themselves available to meet my needs as a customer as much as possible. These ladies have been very helpful on several occasions and I would definitely recommend their service!

I truly appreciated the staff here, with great emphasis on KC! She was so patient with me, answered ALL of my questions and truly was a big help in working around my crazy schedule! I would recommend this office to any and EVERYONE looking for insurance services!

KC is the best of the best. If you are looking for a reliable insurance agent and agency call KC at the Rosa Martinez StateFarm office In Buford Ga.

I have enjoyed over 20 years of business experience with Rose Martinez State Farm Insurance office in Buford GA. The staffs are great especially KC Nguyen. KC is a wonderful personality. She is courteous and knowledgeable of her work. She goes above and beyond to help resolve clients problems. She is the best in the industry.

This agency is great at doing their job. Stefany has such wonderful customer service always keeps me up to date with my account. Highly recommend this office!

“The best State Farm agent in Georgia! This office is very friendly and helpful. KC Nguyen has been my agent for more than 15 years now and she helps me with everything. She is very professional and knowledgeable. You can trust her, she will take good care of you!”

I needed to review my State Farm Home Owners Policy so I set up a meeting with Marjorie Quintero. She was very professional and helpful. She took the time to review the details of my policy and answer all of my questions. Thanks Marjorie!

I have to say that I have had Rosa as my agent for many years. The entire office and team are very helpful and knowledgeable. They cover me from all my cars to my house and life insurance. I have dealt with Izzy many times and she is always so helpful and cheerful. I would recommend this office to any and all my friends and family. Thanks for taking care of my entire familys insurance needs.

I am writing to particularly express my appreciation for the knowledge that Maribella Velez, possess regarding the most favorable insurances, claims and policies. Miss Velez offered excellent and flawless customer service and it was really a nice experience talking to her. I am grateful for the detailed explanation of the pros and cons of each insurance policy. Thank you for helping me select the best policy for my family and multiple homes.I wish you all the best for your future work and I am sure that dedicated insurance agents like you will surely prosper.

They are excellent good attention and good advice, they got me the best offer in insurance and Alix Izquierdo attended me the best 100% recommended. They are the best

I spoke to Ms. Marjorie for my car insurance and home insurance because I had Allstate before and I was looking into changing company. Marjorie helped me a lot and explained to me in details and answered all my questions. I ended up switching to State Farm thanks to her. She was very patient and really pleasant to work with. I was so pleased with Marjorie and this office customer service that I even got my parents switched to State Farm. I will definitely recommend this office to anyone.

I have dealing with this agency for a little more than a year, and they have provided me with fantastic service. I specially compliment KC for taking care of my family’s need. She came recommended by my business partner who continues to use this agency for all his insurance needs. I just cannot be any happier!

I recently got into my first car accident and my car was totaled. KC helped me understand the process and how to move forward with my claim. She was really helpful!

Exceptional customer service and personnel. They got me great rates for my auto and homeowners insurance with excellent coverage. Looking forward to staying with this agency for many years. Special thanks to Ms. KC for doing an amazing job. Thank you!!

I have been with State Farm Insurance for quite some time and I am highly satisfied with their services. KC Nguyen has been handling all of my plans and I highly recommend her to everyone. She is very friendly and professional. She is always very helpful whenever I have questions. She makes sure that I understand all of my policies and services.

Everyone was very helpful especially KC Nguyen. They explained exactly what I had to do to get a discount on my auto insurance.

Excellent customer service! I have been with Rosa and her team for quite some time and I have never had any troubles with them. The staff is always very professional and are willing to help you with any questions you have. KC is the best and I highly recommend her! Thanks guys!!!

I have been with this agency for over a year now and will not change!!! KC is great and gets what I need done. She understands my needy schedule and doesnt give up on getting ahold of me to get me what we need. She even calls to remind my payment is due! All the ladies there are simply amazing!

Rosa and her team are the BEST! Personalized service and very helpful. I HIGHLY recommend Rosa Martinez. Ive been with her for over 11 years and would never consider changing. They truly are the best.

Tessy Rios - is the best.!!! she is so nice and kind she really helps you with what you need and will answer all questions you have. very very understanding.! definitely ask for her.

Rosa has an awesome team! KC Nguyen has been who I correspond with for many years now and has always provided the best customer service. My husband and I would highly recommend Rosa Martinez office others. Thank you!

I had an excellent experience at this location. The associate Alix Izquierdo was really helpful with all the process. I really recommend her with your future business.

Excellent service! I have had State Farm Insurance with Rosa Martinez Agent for several years and I have always enjoyed the personal attention I get when I need to add or change insurance.

I have been with this agency for almost 3 years now. All the staffs are nice. Especially KC Nguyen, she has been helping me for over 5 years since the first day I joined Statefarm. She is all about taking good care of her clients, and makes sure that my insurance price is reduced to the lowest as possible. I’ve had 2 cars financed by Statefarm, and KC helped me get a really good rate. KC would contact me right away to discuss about my policy if there is any changes. She always keep me up to date with everything going on about my insurance policy. I feel really safe as KC being my agent.

To me its all about customer service and KC, my agent, is all about that. Anytime I have a question or need something regarding my car insurance she is there. I highly recommend her.

I found an insurance agency with good customer service, good prices, they explained well and treated me kindly. Thanks in special to Maribella

Very professional, knowledgeable, always there to answer questions very prompt a pleasure to do business with highly recommended

This agency is the best. Definitely ask for Tessy! She helped me with my questions regarding an accident and was very nice, helpful and professional!

Thank you maribella for all your help.

My husband and I have been customers of Rosa Martinezs State Farm office for years now. The service and assistance we receive from Diane Price and KC Nguyen is outstanding. I have and will continue to refer my friends. Great Job!!!!

My family and I have been with the Rosa Martinez office for years with Diane Price as our representative. Mrs. Price has always taken care of our needs in a fast and timely manner. She is always a pleasure to work with.

I love my local agent that my friend Izzy recommended. They were very helpful by walking me through different options for the insurance that was more convenient for me. Also, after I was in a little accident I received a friendly call from maribella making sure everything was fine. Very friendly & helpful staff.

Rosas office has the best staff ever, they are polite and helpful. KC Nguyen has helped me with my State Farm policies for years and she is exceptional. They offer the best policies at the best rates and I recommend them without hesitation.

Maribella has such a Wonderfull Customer Services. Highly recommended her!

I have used this insurance office for years and the staff is always friendly and helpful. I highly recommend the Buford, GA office for all your insurance needs. I feel like family with them.

Excellent Insurance Agent.Outstanding response-time.

Sandy is awesome! She always is willing to help and go above and beyond!

They had good customer service.