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Aspen Dental
1090 Shingle Creek Crossing, Brooklyn Center, MN 55430, United States
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Aspen Dental

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Ri
Review №1

The is an outstanding dental office, and I highly recommend getting care at this location! My dentist was informative, office staff were exceptionally helpful, and my overall experience was positively memorable. I’ve avoided the dentist because of past experiences, however the entire team made me feel welcomed and comfortable. My hygienist, Yoah, was AWESOME! She was supportive, skilled and personable. Go to Aspen Dental Brooklyn Center if you want an exceptional care!

B
Review №2

There are two things here, its either they dont care about their patients or they dont care about me in particular, its obvious they care about some of their patients and they dont care about me. I gave them my new insurance months before my appointment, I gave them my new insurance again on the day of my appointment. They still went ahead to charge my old insurance and I got a long letter from my old insurance. I asked for cost of aligners the office manager will tell me to go sit, they dont have time to talk to me and they are not sure when someone can talk to me. I sat down waiting and looking stupid as they attended to everyone else that came after me, keep in mind I made an appointment, she never gave me the info I wanted. Maybe in her mind I can not afford it. They did fillings for me, I had pains for months and could not eat with one side of my mouth, I called left messages no one ever called me back until I went up there myself. Today I called to lay complain the office manager downplayed everything I was saying, she did not acknowledge the fact they choose my old insurance when I clearly gave them a new one. She made it sound like its my fault. I will find the corporate office to lay my complain and go somewhere else that at least someone will listen to me even if they think in thier minds I can not afford it

St
Review №3

I have to say I was pleasantly surprised with this office. Sara Trout went above and beyond to make my dad comfortable. Her and the rest of the staff who worked with him made his visit easy since he is in a wheelchair due to a stroke. They definitely made this a great experience. Stacy Olson also made the financing very easy too. Thank you

Sa
Review №4

I’ve been going to this location for a few years and have been so happy with the care, work and patience of the team. I’m able to schedule appointments when needed, never wait longer than expected to be seen and feel important as a person and not just another customer. Sarah T. has take care of me anytime in I’m and knows my preferences in care. I’ve moved from just a few minutes away to 25 but I still only schedule with this location!

Ju
Review №5

The dentist that pulled my tooth and did the bone graft did an amazing job and they did a good job of explaining how I should care for my extraction area. I will also get a partial to replace the missing tooth. When I went for the consultation they told me about an implant and a bridge but did not mention the partial which is $3000 less expensive. Still I would go back here for the good care.

Gr
Review №6

Dr. Ishmael performed a dental implant on my front tooth. He also crowned the adjacent front tooth as well. I thought he was incredibly professional, easy to work with, and considered a lot of possibilities that were in my best interest. I think his staff also performed really well from both the front office as well as his dental care team. I’m happy with my smile and their care. I look forward to working with them more and would encourage others to as well.

Be
Review №7

I just loved the whole experience, at Aspen Dental! Everyone was so nice, and professional. It was my 1st time there, but it felt as though, I’ve been coming there the whole time. Thanks for being you!!!

Lo
Review №8

After finding out that two of my teeth could not be repaired by a root canal, I was told I needed to have them removed right away. I spent the rest of that day on the phone trying to find an appointment with an oral surgeon. I finally called Aspen, and they could get me in the next day. I arrived for my appointment and and the staff was so nice and comforting and explained every step of the process, including billing and immediately calmed my nerves. Sarah was exceptionally pleasant and offered small talk while waiting for the Dr, and answered all of my questions thoroughly. You can tell she really loves her job and is very knowledgeable.Dr Miller was amazing. He took the time to let me know what to expect and why he felt they needed to be extracted by explaining the Xrays to me. I Opted out of nitrous due to the time frame and he was very gentle with the needles while getting my upper and lower jaws numb and then talked to me the entire time, making sure I was still comfortable, well as comfortable as you can be having two teeth pulled), and then asked if I wanted to see the teeth and explained what had happened.I highly recommend this practice for all of your dental needs and if you are lucky enough to have Dr. Miller...you will surely leave smiling, knowing you are in great hands🙂

An
Review №9

Best Dentist i ever been to very precise no rush cleans your teeth with precision an make sure they get every tooth. They are very polite no hassle at all i love it there I highly recommend you go there for your appointments

Ju
Review №10

Very professional and kind. I thought I had an appointment today in a series of appointments but I was mistaken. They were able to fit me in right away and get on schedule to complete the process.

Ga
Review №11

The care by the hygienist is great. Where I have always had issues is with the front end. Once again, I am having issues with billing. The office has agreement with my insurance company that I do not pay more than what the insurance company is willing to pay. My insurance company said not to pay the amount. Well, this office sees it differently. They still want their money that the insurance company will not pay and billed me for it. There also may be another fee as well. Making this a very expensive cleaning. I have cancelled my next appointment over this.I spoke to the admin staff before writing this review. The person who I spoke to asked if I would pay the bill. She did not appear to be trying to get to the bottom of the issue. Though, she was happy to cancel my appointment and did not even argue with me which was nice but puzzling.

Mi
Review №12

This place only wants Money and theyre Terrible. They overcharge for every service. I have severe tooth pain and set up appointment. I was told it could be removed. Appointment lasted almost 2 hours and I still have tooth pain. They tried to sale me everything from partial dentures to gum fixing shaving teeth etc. All I wanted was an extraction. After all that they wanted a deposit which I understand but they wanted me to come back a different day to do it. Had I agreed to the other work they would have done the extraction. Liars Do NOT GO HERE.

Ho
Review №13

The best dental I never had twenty years.

Ch
Review №14

Very friendly and family oriented practice. I will only visit with them for all of my dental needs from this point on. Highly recommended

Di
Review №15

This place feels like a used car dealership where they are trying to upsale you at everyturn! If you have an emergency, avoid this place. If not you should be fine.

Am
Review №16

This was my first time here and it went really well. I didnt know what to expect but was pleasantly surprised at how easily the appointment went. I was taken back for x-rays right away and from there to see the hygienist and then the dentist. I was shown my x-rays and told what work should be done. Everyone was kind, courteous, and friendly. It was a great first dental appointment.

Ha
Review №17

Made an appointment for a simple filling repair. I arrived and they made me sit though 40 minutes of x rays which I did not need because I had xrays done prior to the visit. Instead of focusing on my filling they spent the visit discussing a dental implant (which I’m not interested in at this point) and made me make another appointment to have my filling taken care of. I will not be returning to Aspen dental. Definitely not patient focused care here!

Ki
Review №18

My hygienist made me feel safe, welcome, and comfortable. Yoah explained the why and how of every step before performing. She even played music to ease my nerves. She is absolutely amazing!

Su
Review №19

Brooklyn Center location.I went in for a dental “emergency”. They really took good care of me.I have had bad dental anxiety my whole life and the staff here really made me feel comfortable. Thank you.Very friendly environment.Unfortunately I had to bring my 4 year daughter to my appointment and they were so nice and helpful. I needed to get the work done but I didn’t have anyone to watch my kid and they told me to bring her in so I could finish treatment. Everyone was so kind. Thank you.

Di
Review №20

Great customer service! I was able to get help from a lady named Latashia at the front desk I believe. SHE WAS VERY HELPFUL, CHECKED ME IN PRETTY FAST AND ANSWERED ALL THE QUESTIONS I HAD WITH NO PROBLEM. She made this visit great! Ill definitely be coming back.

Je
Review №21

Since day one i have had a great experience. LDA Sara talked me through everything she would be doing before and during the X-rays. (Seriously, love her) To hygienist Jami, who did an exceptional job during my cleaning. And Dr Cooper during my filling who was very sweet and kind every step of the way. And Lindsey who talked me through payment options and the best treatment plans. Overall my visit was amazing, thank you all. I have recommended my family and friends to Aspen.

Da
Review №22

I love this dentist! I have had a long history of trouble with dentist and often find myself dreading having to go in. When I moved to the area a couple of years ago, I began at aspen. The staff there are incredible and show such care surrounding my concerns and sensitivities. The front desk are well organized and very apologetic when they cannot be due to factors out of their control. Sara, a staff member there, has assisted on many of my visits and is amazing at her job!! She is kind, charismatic and incredibly reassuring of her attentiveness to her patients. She is great at explaining everything thoroughly and hearing our patient concerns. Additionally, she has remembered many details about my past visits which makes me feel valued as a patient. Would definitely recommend aspen dental to anyone who is looking for a dental care facility.

Bi
Review №23

First time going there for an emergency. The place doesnt look like a dental clinic. Poor customer service and unpleasant environment. The x-ray tech took so many images that I was forced to ask her if she really needed them. I never had these many dental x-ray images taken before. I understand that if you are dealing with a little kid, getting the perfect image might be difficult. So trying a few times may be necessary. But I found it unacceptable! and it was obvious that she can use some retraining. After I saw the dentist, I was rushed to the business office and given an estimate for the services that the doctor recommended. Her focuse was to get me commit for the services as fast as possible. I was also told that I needed to make dawn payment if I want to make an appointment.....that really made me get out of the chair. Everything feels shady. I would rather pay more and get a professional service than.....

Iv
Review №24

The staff at Aspen was amazing. I’m generally traumatized just by walking into a dentists office, but that was not the case this time. I had a great experience and I also appreciated that they weren’t trying to find things wrong with my teeth just to make a little extra money. They were straightforward and to the point, and only focused on the very few issues I actually had. This will be my dental office going forward. No question about that

Ro
Review №25

My experience at this office was great! Dr Miller was able to see me for an emergency broken tooth and take me out of pain on short notice. I totally expected to have the tooth pulled, but he was able to rebuild it and restore it to full function. All of the staff at the office made me feel welcome as well. I would absolutely recommend this office to my friends.

Au
Review №26

This place has been nothing but dissatisfaction and frustration. I am still waiting for that phone call I was promised I bet they lost my phone number again even though I have provided my number every visit. Could someone just take ownership and treat me like a human being and tell me what is going on with my treatment plan.

Br
Review №27

Very down earth, working with us on a short deadline. Went out of there way when our family physician fell short. Thank you

Ka
Review №28

Called and got in the same day! Very thorough and very nice! Would definitely recommend them!

Mi
Review №29

I have been a patient with Aspen dental since August 2019. The employees have been awesome and are very personable. They call me by first name every time I come in, with an up beat and personal tone. They obviously love their jobs😊Dr Ismail and his staff have been very proactive whenever I may have an issue and will do everything he/they can, to resolve the issue ASAP. I would definitely recommend Aspen dental in Brooklyn center😁

Br
Review №30

My daughter was a patient at Aspen Dental for a wisdom teeth extraction yesterday. She was helped by Tiffany, Sarah, and Dr. Patel. She continued to talk about how awesome the people helping her were. She had great customer service and would highly recommend working with the people she had!

Al
Review №31

My experience at aspen dental was amazing. Both Sara and Jamie are extremely helpful and made the visit a lot easier as I do not enjoy the dentist. The check in process was fast and easy. Highly recommend.

Ke
Review №32

I was recommended to go to Aspen and loved my experience from the front desk to LDA Sara the hygienist Jami and the doctor. I’ve never had a bad experience and appreciate all the hard work you all do. It does not go unnoticed. I’ll be back for my next cleaning. Thank you all again.

Pa
Review №33

I am giving them a five star cause I went in trying to find out what was wrong with one of my tooth. After a thoroughly examination, find out that I had other issues as well. Dr Miller and Sara LDA was the best help that I could have. I am putting my trust in their hands to take care of all my dental needs. THANK YOU so much Aspen Dental

mu
Review №34

They were able to see me with short notice, saving me a trip to er or uc! Dr Miller & the staff were very respectful, short wait time.

Ar
Review №35

I called a couple different times to make an appointment and then I canceled due to being afraid to go in. I finally made a consult appointment and when I went in everyone was extremely nice from the receptionist, the dentist assistant, and the dentist.After all the x-rays a gum specialist comes in and checks for gum disease and gives you advice. I thought that was really cool Ive never experienced that before.. I was really sad with my diagnosis knowing I was going to have to take out a lot of my teeth. The dentist tried to make me feel better and said there are plenty of options, we can just take a step at a time. Unfortunately they do not take State Insurance but they have a financial lady who tells you about their prices and try to work with your budget.I would definitely recommend going to Aspen Dental the location I went to was Brooklyn Center,MN

Jo
Review №36

Very friendly and professional, Sara took my initial x-rays and was very knowledgeable and gentle. Also spoke to Dr. Miller who was very kind. Easy people to work with, makes for people with dental anxiety a breeze!Go Blue! :D

Mi
Review №37

I recommend Dr. Miller and his staff !! I needed a crown for a fractured tooth. The entire procedure was totally painless!! The crown fit perfectly ❤️Roberta and Dr Miller are young and enthusiastic about their profession, which is refreshing . The receptionist is sweet and noticeably taking sanitation of the Libby seriously. I’m recommending Dr Miller to my parents who are looking for a new dentist who will work with their dental needs during their twilight years ( no insurance ).Thank you, Aspen Dental!! See you in March!! 😁

el
Review №38

I went to Aspen Dental for a double crown replacement. I had my dental insurance but I knew that I would be expected to pay out of pocket cost that my insurance would not. I made my payment towards the crown and my insurance would have taken care of the rest.The very sad thing about my experience was that during the fitting of the crown, it never was molded correctly despite having a dental impression made !The crown had to be adjusted and sent back multiple times. I was told that it was being sent to the lab about 4-5 times it didnt fit. I have never had an experience like this at the professional dentist office before where the crown was not replicated according to the original teeth and fitted in perfectly or at least near perfect. This was extremely time consuming and was not my fault but I felt that I was treated like I was to blame. With each adjustment it made me look like I was wearing dentures.On the final attempt the dentist proceeded to touch up the crown in the office.After having the various adjustments it did not appear that crown was being molded at a dental lab but fixed up there at the office.If it was professionally molded, multiple moldings would have not been necessary.When my service was finally completed, I called the office to ensure everything was covered and there was no balance owed and was told It was fine At the end of it all I was charged for the cost of the crown and the adjustments despite putting down a payment. This left a mark on credit despite my attempts to make sure things were right.This was not forth right.Please beware and clear about what you are being charged for and keep up with your payment records.

Ry
Review №39

Best experience I’ve had with a dentist. Efficient and upfront. Figured out a tooth pain that two other dentist couldn’t figure out. Great hand offs between the different specialties.

Ju
Review №40

I had a great experience at aspen dental. The assistant Sarah that took my x-rays was friendly and made me feel comfortable the whole time. Yoah and Jami helped me with my cleaning, they were gentle and informed.

Al
Review №41

Unprofessional staff, Inconsiderate of peoples time and schedule. Theyve cancelled my deep teeth cleaning appointment twice. Made me wait for 5 weeks only to say we gonna have to reschedule for another day. DO NOT GO HERE !! I REPEAT, DO NOT GO HERE ! THERE ARE MANY OTHER PROFESSIONAL CLINICS IN THE TWIN CITIES AREA THAT PROVIDE CHEAPER & SUPERIOR SERVICES AND VALUE THEIR CLIENTS.

Am
Review №42

I called 42 different dentist an than this place was helped me. I was trying to get into an emergency dentist appointment and these people are the only ones to have consideration to take me in and help me

Ty
Review №43

Everyone there who helped me was very nice. I highly recommend

An
Review №44

After years of being embarrassed of my teeth, Dr. Ismail and Sara especially made this whole process absolutely incredible! Due to the pandemic, the process took longer than I had hoped, but the staff was always super informative and able to accommodate my crazy work schedule into theirs, and now I can smile with confidence. Thank you Dr. Ismail and Sara!!! I wont ever go anywhere else for my dental care ♥️

ri
Review №45

Went in for a cleaning. My hygienist name is Yoah. She was very gentle and completely explained what she was doing....thanks

Ji
Review №46

Very professional,I recommend aspen Dental to all my friends and coworkers

In
Review №47

My visit was great. Considering what I was having done it was fine.

Ri
Review №48

I found the staff to be very helpful and extremely caring about their work.They explained everything and gave options.Very happy 😃

Ce
Review №49

Very good friendly and helpful staff and food support teams

R
Review №50

Sara asked me to volunteer for a free dental care for Veterans they had last year. The services that were so selflessly performed for people in need and the care provided was an amazing thing to be a part of! The dentists and staff truly poured their heart out for the patients.

St
Review №51

My experience at Aspen Dental was exceptional! Everyone was kind and very professional! My Hygienist and Dentist gave me the upmost care and made me feel very peaceful during my procedures. Everyone deserves a 5 star for a job well done!

we
Review №52

I had an absolutely horrible experience with Aspen Dental. I went here because a friend referred me near closing time. I informed them of some pretty bad tooth pain from a chipped tooth and another problem tooth. The girls behind the desk were friendly and said we are closing soon but let me ask if the dentist can squeeze you in for a consultation. She returned and said had time and took me to the X-ray machine. Soon after the dentist returned with the X-ray showing me the the teeth that I literally just wrote one the form I was having problems with. Like no reallly dude? I literally just told you that. I didn’t say that but I felt it. He continued, “I’m going to refer you to someone who can fix those for you.” This dentist DID NOT EVEN OPEN MY MOUTH. He didn’t look at one tooth. And my teeth are NOT in great shape. I can GUARANTEE you there’s others problems in there. Kinda seemed a little rushed because they were closing. Today I called and said I was interested in getting a cleaning done, then explained who I was and she remembered me, the. I asked why the dentist look inside my mouth during the visit. She said that the dentists can see more through the X-ray like nerves. I blew that off as BS because I didn’t want to seem rude, so I asked what the cleaning will cost. She replied, “the exam and cleaning cost $160.” I said why would I pay for an exam if I already paid for an exam. She said sir you got a consultation not an exam. I asked what’s the difference. She said basically when an exam is done they will do an X-ray if one is needed and it’s included in the exam fee. At this point I told her that nobody mentioned to me the option between a consultation and exam. They just told me let me go see if the doctor has time for a consultation. Now that I know a consultation is much quicker and you guys were closing I can see why. I asked for the Manager Mike who rude as hell actually saying, sir I don’t understand what your mad about. I said I’m not mad. You should be mad because you’re losing a customer and I’m posting this everywhere I can. DO NOT GO TO THIS PLACE. THERE ARE SO MANY OTHER REPUTABLE DENTISTS AROUND. This one is not one of them.

Ta
Review №53

This is was my first time at a dentist in over three years, I have major social anxiety that keeps me hidden away most of the time. I finally had the courage to work myself up to get to the dentist for tooth pain. I scheduled my appointment online, it was wonderful! I did not have to call. I got one voicemail about confirming my appointment, I went ahead online & confirmed it right away! I go to the front desk lady tell her my name & right away with major attitude, tells me she called 3 times to confirm my appointment, I let her know I confirmed it online when I got the voicemail. She said that was unacceptable & they always expect a phone call back. My appointment was almost canceled because of this. The lady was straight rude, like I stated before I have social anxiety, so being confronted by her like that made me go into a little panic attack, I was shaking through out my x Rays because of her attitude. What is the point of having the option of confirming an appointment online & yet still give people a hard time when they do so? Other then that, all the staff in the back including the insurance manager WONDERFUL! I even told the dentist about my anxiety & he asked what he could do now & in the future.I will be back but Im hoping I dont deal with the same front desk lady.

Ra
Review №54

I had a great experience at Aspen Dental. Jami & Sarah were wonderful to me. Very professional and kind. 10/10 will recommend Aspen to my friends/ family.

Ja
Review №55

The scheduling and office staff for Aspen Dental were prompt, friendly, and knowledgeable. They answered all of my questions and I felt welcomed and prioritized as a new patient, even though it was obvious they were short- staffed and very busy. Dr. Ismail was transparent and explained all of the available treatment options, without any pressure or judgment. I will happily return to and recommend this location!Follow up:It was determined I needed Endodontic treatment which is only offered at this location once a month. I could not wait more than three weeks due to intense pain so I needed my xrays sent to a different dental office. I called Aspen and left a voicemail with this request, my appointment in 2 days, and included the contact information for the office where I would be receiving treatment. I did not hear from Aspen the following day and I called them the day after, the date of my treatment, and my xrays had still not be sent even though I was told requests for xrays can be handled within 24 hours. I had to go back to Aspen to physically pick up copies of my xrays.Offices may be busier than usual due to COVID-19 and, giving the benefit of this, I would caution shortness staff and delays at this location.

an
Review №56

Great clinic and staff. I will be back

Au
Review №57

I had an appointment went in for my appointment to my surprise I was told they could not find me in there system. I was asked about my name more than once, my telephone more than once. I felt like I was under interrogation . First of all they closed the place without anyone reaching out to me and to my surprise they have been open 11 weeks prior to me calling to check if they are open. To add salt to the injury I was interrogated, my telephone, my address and what my appointment was for . I was told they cannot find me but the dental hygiene didn’t hesitate to tell me their was a posted note for her from me that I didn’t wanna be contacted..She keep repeating that her note said I didn’t want to be contacted.. Remember I was told they cannot find me in the system but it was very easy for her to find a note that stated that I didn’t want to be contacted yet still I was there and why I was there was not her concern. It seems as if the content of that note was much more important to her than my needs. I had to repeat my self over and over that, that note was not from me . Need less to say how poor and disgusting and disappointing the customer service was . The most disgusting part about all of this she expect me to use the same invisible for 4 months, very disappointing. Now I have to star all over again. This place is the worst dental service ever . If I didn’t start my treatment I would never set a foot in that place but unfortunately I have go back to complete my treatment. I could hear her telling the doctor you go deal with her and to make matter worst to reschedule my appointment I was told she had to start everything over again after being a patient for more than 8 months.. she made me feel like I was not boring her and I was told she was going to call me . I didn’t wanna go and come back on the day of my appointment to just to find another note that states i didn’t wanna be contacted or they cannot find me . I ask what number would you be calling me at . Remember they said they have called me and I was told I didn’t wanna be contacted but when I ask her to verify my telephone she couldn’t telephone me . I had to provide my number again. I had to wait another 2 to 3 minutes for her to verify my number because the incoming call was much more important than me standing in front of her very disrespectful.

Ma
Review №58

I absolutely dread going to the dentist but I had a great experience at Aspen dental, Emily was very nice and so was latasia, Sarah brought me in for X rays and was very fast, Jamie took measurements of my gums and I was amazed at how knowledgeable she was. Dr. Miller was knowledgeable and helpful, Milaya cleaned my teeth and it was very painless compared to other visits I’ve had to the dentist.

Ji
Review №59

Roberta Wea and Dr. Miller are extremely kind and caring. During covid the office is doing all the proper PPE and procedures. I got my temp crown today and it was really fast and efficient.

Ci
Review №60

It took me a long time to work up the courage to deal with my anxiety over dental work. Everyone gave me all the time and help I needed to move on to the next step in my journey.

RL
Review №61

First visit to Aspen Dental last week! I was treated so well, everything was explained to me and they took their time with me during my visit. I have found my new Dentist office!! Thank you Aspen Dental in Brooklyn Center, Mn.

La
Review №62

After a couple of bad appointments at other clinics I was very anxious going in. The team was very reassuring and handled my anxiety well for the most part. They explained everything they did, talked me through my scans, and were very considerate of the pain I was in. We set up a treatment plan and scheduled all of my appointments at once so it wont take months to finish and they helped me find financing to make payment affordable. The reason Im giving this 4 stars however is because I saw a dentist, not hygienist, misgender someone in the waiting room and it made me feel like this clinic may not be trans friendly

Tr
Review №63

Everyone there was really nice, and inviting. I was able to get all my questioned, and concerns answered by Sara and Dr.Miller ❤️

Ni
Review №64

I had forgotten about an appointment on October 26. I got a call at 940 am on the 14th. When I told her that I already had my root canal taken care of, she kind of went off on me. I felt reprimanded for not letting them know even though it was 12 days away from this appointment that I don’t even remember making. They also seemed a little pushy at my initial appointment. Kind of disappointing. I’m not that impressed with Aspen Dental and won’t be using their services. I would prefer using a local dentist who I can trust and have a relationship with.

To
Review №65

Loved my experience here. The doctor works amazingly fast, the nurses are friendly and helpful, and the staff all around are wonderful to work with. Will go back if further dental work is needed!

jo
Review №66

I was seen in time, once sat in chair, they proceeded to ask me why was I there and what procedure did I expect ? I told them what doc told me then they wanted to go back and forth, for this or that, finally I said go check why ask me in first place ? So one leaves to check with doc, out loud I said why ask me what you all should do ??? the other seemed real tight after that did not address me further, now I’m second guessing picking this clinic, I paid cash for half an 11k procedure, now I have to direct the work too?? Well doc came in did the molding etc but I thought it was suspect they didn’t know what I was there for

La
Review №67

My tech and my dentist are the best. Sara and Dr. Miller, thank you for making my experience so great! I hate the dentist normally, not so much anymore!

Ch
Review №68

Sara and Jamie are always easy to work with and make going to the dentist a breeze. Quick and great work.

Al
Review №69

Sara was awesome when I was there for my initial appointment for dentures. I cant wait to go back and get everything completed.

Tr
Review №70

Went In for some Wisdom tooth pain and was able to get in right away. Dr. Patel and Sara were super informational and helped with pain relief and getting me the care I needed👍🏽

Ni
Review №71

The care was very good, however the factory was very noisy and rushed.

Bi
Review №72

They fit me in two days ahead of appointment because of pain. Very professional and fun from start to finish. Trini and jeannie were fantastic and made a difficult situation relaxing and fun. Thanks dr ismail for squeezing me in and giving me the truth. See you soon for round 2

Ha
Review №73

My experience with Aspen Dental in Brooklyn Center was great. I was given honest and up front feedback about my dental needs. There statement of a free exam was truly free. The staff were caring and kind. They were not fake friendly like the service I experienced at Renew. Aspen Dental is a safe place with staff who care and are willing to explain no matter how many questions I had each staff interaction was positive and professional.

Ry
Review №74

Wonderful staff, Dr. Cooper is amazing and very knowledgeable. I was impressed with how they explained what they were doing during my check up. Being able to have some insight into all the numbers they rattle off during dental exams was really cool to now know a bit about what they are reffing to. Cant say enough great things about my experience

Ka
Review №75

Im here for my dental appt eight minutes early (because Im new and they asked me to come early to fill out paperwork). I open the door to see a waiting room full of staff. Im standing in the doorway, and a male employee walks toward me briskly stating, Im sorry, were having a team meeting. I let go of the door, turn around, and he locks the door behind me. Been standing outside for about five minutes now. Its cold, foggy and another patient is being, well, patient out here with me. Not the most welcoming appointment Ive ever been to. then the dentist told me that I needed invisalign when I specifically asked about a night guard. It sounded like he was trying to convince me that I should do Invisalign no matter what.

ju
Review №76

I had an appointment today and was greeted very welcoming by Raberta Weu. The appointment was short, but she was a delight to have in the room with me.Thank youJulie

Tw
Review №77

The staff was really great and I was handled like I was part of the family. Keep doing a marvelous job !!

Do
Review №78

Although it took a bit longer, I was pleased to participate in the training of a student intern.My over-all experience was very good; this will be my regular dental office.Thanks to everyone! Don

Em
Review №79

Very professional, prompt and helpful

Jo
Review №80

The employees are so friendly, I get great service and Im glad I switched a couple of years ago.

Ta
Review №81

I go to this location for all of my dental needs! They take great care of you, Sara is always such a joy to work with and so comforting regardless of what you need to get done and the best part she makes X-rays tolerable.

H
Review №82

Very disappointed during my visit. I was totally rushed through and not given any attention. I arrived at the time they requested, and they got me in about 25 minutes late, which I understood. But, because they got me got me in so late, I left like I was completely rushed through because by the time they got me in, they were closing in about 30 minutes. I had multiple people take my x-rays because they were trying to hurry and multitask. Once I actually saw the dentist she basically glanced in my mouth and didnt really tell me what needed to be done. I was told the office manager had to leave for an emergency... And that they could give me a documented list of my dental plan via email since I had nobody to talk to in person - which I never received. I have to call and ask questions because I was never given documentation. It has been very frustrating how often I need to call back to get more information. But, people on the phone have always been nice and helpful when I call in the afternoon.

fR
Review №83

Regardless of the work you need done this location does it all! I have worked with Sara over the past few months to get my smile back and she is always so friendly.

Ma
Review №84

Best dentist experience of my life so far. From the front desk to The Dr who performed my root canal. Everyone was so nice and helpful. Top of the line service!

Re
Review №85

I really think everyone there is very kind and really care about each person.I would have given 5 stars but a few communication errors .And my bottom teeth very sore and no return call.But other then that they are all great ! Dr will is my favorite and Tony and the dental assistant can’t think of her name . I feel once all the work is done the pain will go away.

S
Review №86

This place is a sham. Completely unprofessional and rude service. I was asked by them to reschedule twice, and then they couldn’t get me in for another month! Also, they asked me to prepay for my next visit which I think is a really shady practice. The only reason I came here is because this one of the few places that takes my insurance. Avoid at all costs!

Ni
Review №87

I was so impressed with the customer service, knowledge, urgency, compassion, and overall sincerity of the entire staff. I needed an emergency root canal and was in immense pain. My dental office was not being very helpful and wanted me to wait for an appt. The pain was so bad I needed to find another solution. I called Aspen (had never been there before) and told them what was going on. They got me right in and was able to fix my tooth the same day. They helped me find options to assist with cost. Dr. Kuhn who did my root canal was patient and explained everything happening during the procedure. She even called me personally later that evening to see how I was doing. I typically dont write reviews but I was so impressed with this entire office. This will be my dental clinic going forward.

Ju
Review №88

I want to recognise Yoah and Jasmine for their great job on making me comfortable and in good hands. Yoah even gave me a little hug and it made my day. Thank you Judy Stubbs

Mo
Review №89

Great customer service, 100% friendly staff and very professional ! 👍

Am
Review №90

My dad Scott went in to Aspen Dental In Brooklyn Center last week for an X-ray. Sara helped him and he wanted me to make sure to write her a good review and say thank you for being so quick and easy to work with!

Cl
Review №91

Jami was very professional and asked me how my day was. Sara was passing by and stopped to check if she could help Jami with my X-rays (great teamwork).

Lo
Review №92

Dr. Ismail and his assistant Jasmine are AMAZING! They got my teeth done in record time!!!!

Ma
Review №93

I had a fantastic experience at this Aspen location in Brooklyn Center. From the time I booked the appointment until I left the clinic I was impressed with the friendliness and expertise of the entire staff! Dr. Patterson explained the procedures very well. It was obvious that he is very knowledgeable, caring, and a really nice guy. I will be referring friends your way!

Sa
Review №94

First time with your practice XR tech was very nice took several pictures that was a lot for five years worth of pictures.The dental hygienist she wasnt for patient I thought she was a student she didnt address me as a patient she was talking numbers she should address patient as to what you are doing.I know you are huge company, I believe it is all about business. I need care. I want personable approach.

Jo
Review №95

I truly love Aspen Dental very pleasant office with friendly staff members

EL
Review №96

I got nothing bad to say about this dental clinic. I needed to get some major dental work done and they helped me from day one. Their staff is friendly and accommodating to the patient needs. I would HIGHLY recommend working with Dr Ismail Hassan, he is not only a great person but also an excellent dentist. He is all about 100% satisfaction, if for wherever reason you are not happy with the results, he will be there for you to do wherever it takes to make sure you are 100% satisfied with the results. Give them a try, I highly recommend. Thank you,

Jo
Review №97

Very friendly staff at the door,greet you with a smile and hello. Very efficient,get you in and out in a timely manner taking care of your dental needs. Dr. Cooper is great.

Jo
Review №98

Sara and the staff at Aspen Dental was the best!Thank youJonnie

Ja
Review №99

Dr Cooper is the best dentist I have ever used! The rest of her staff is equally amazing! I have great fear of going to the dentist and all of my experiences here have been nothing short of fantastic. I always feel comfortable and worry free in their care. I highly recommend them to anyone looking for a new dentist!

mi
Review №100

All the people at this office are great if I had a question they would explain it to me they did everything they could to help me I am very thankful

Information
16 Photos
100 Comments
4.1 Rating
  • Address:1090 Shingle Creek Crossing, Brooklyn Center, MN 55430, United States
  • Site:https://aspendental.com/dentist/mn/brooklyn-center/1090-shingle-creek-crossing?utm_source=googleplaces&utm_medium=lociqgoogleplaces&utm_campaign=BrooklynCenter,MN-Broklyn_MN-2427&utm_content=listing
  • Phone:+1 651-583-7256
Categories
  • Emergency dental service
  • Cosmetic dentist
  • Denture care center
  • Dentist
  • Pediatric dentist
Working hours
  • Monday:Closed
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:7am–5pm
  • Friday:9am–7pm
  • Saturday:7am–12pm
  • Sunday:Closed
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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