Hannah was very knowledgeable. It was my first time getting a Brazilian wax and she made it seem painless. I even received a 50% off discount for my first time. Its a great location. Very clean and they have protocols for Covid19 here in place. Every bed has a new paper lining to lay on. Hannah walked me through each process and I will be a returning client from here on. Thanks ladies

I arrived to my first appointment early and the host was very friendly and accommodating. She booked me with Hanna so I could get in sooner and Im so glad I did. Hannah was amazing. She talked me through her process and gave me expertise and personal experienced advice on the products I inquire about.

At first I was really excited about this place it was clean, I liked the blue wax they use it was gentle but when I got home I realized she missed large areas, and it doesn’t even look like she paid attention to the fact she missed sections. I paid for a full Brazilian and even gave a large tip to come home and find out how much hair she left. I have done wax for years and have never had it done this poorly. It literally looks SOO unfinished. I wouldn’t recommend this place at all.

The best Brazilian wax I’ve ever had! Andrea is the Sh*t 😂 she was so gentle and quick, I barely felt anything while getting my brows done and my Brazilian wax was almost painless. I’ve already recommended two people to her and my appointment was less than 5 hours ago, she’s absolutely great! We talked and laughed about different things as she was doing both of my waxes I felt very comfortable. The girls at the front desk were friendly as well. I love this place I will definitely be back every-time I need a wax!!

The absolute worst wax job ive had on any body part ever. came here for the first time for a full brazilian and left still covered in hair. literally was no point in even coming here cause i went home still needing to shave everything. aside from doing an awful job, the girl had ZERO personality and did nothing to help ease the pain or the awkwardness of the situation. wouldnt even let me get dressed alone and refused to leave when i asked her for some privacy. i could not recommend this place less!!!

Leah was absolutely amazing. I just moved to TN a month ago and was nervous about finding a new wax specialist since my last was my favorite. My first visit here was great, the receptionist was very friendly and they were very health conscious and had guests wait outside of the lobby. I walked around until I was sent a text that my appointment was ready. The room was very clean and Leah answered any and all questions I had. I told her I have a very low pain tolerance and she was helpful in getting the job done quick and easy. I had a Brazilian and my under arms done in no time. I’m so relieved I found a great place to get my waxes done!

Love EWC and LOVE the Brentwood location! After getting zero response from the Green Hills store after numerous attempts, they gladly accepted me and made sure to get me in. I would highly recommend them!

Zoie was great! I will be referring her to everyone I know and yall too. I was greeted at the door and she was very nice and pleasant.

Great place! Great technicians! Really wonderful experience all the way around!

Great experience. 1st visit, so friendly and welcoming. My 20 yr old daughter went forn 1st time for brazillian and was so nervous before she came out with a glowing review of being made to feel easy not awkward.

I have been going to this particular location for a few months now and from day 1, I have ALWAYS experienced nothing but professionalism and great quality.My waxist has been Sierra and I ABSOLUTELY love her. Who says they cant bond with someone who rips hair from your body?? I can!!! Sierra is such a sweet and professional individual. She always makes me feel comfortable and I can also just talk to her. Her work is impeccable and Im a loyal client. If shes not available, I will wait until her schedule is open. I love the Brentwood location! Thanks ladies

I was a first timer and Zoe made me feel completely comfortable like we were old friends. And to top it off, my first time was free! Just be sure and bring a tip.

Emily is amazing! Extremely professional and personable, which can be hard to come by. The Brazilian I had was perfect! Quality work. I was extremely pleased and will continue to return!

Great first experience at the Brentwood location! Emily was very personable and professional. Front desk staff were also very helpful. I will definitely be returning for my regular services!

Emily is THE best. I’ve tried many different locations and waxers over the past few years, and Emily is by far the best waxer I have ever had. EWC on Old Hickory has the nicest people, and will be the only EWC in the area I will ever go to. Go see Emily!

Hannah was awesome! Very thorough and friendly 🙂

Love Love Love Erin! Go see her for all your waxing needs! She’s an ingrown queen!

I’ve made two appointments here. While the service is great, customer service at the front desk is mediocre at best. I’ll be looking elsewhere for my services.Edit: I changed my rating from 1 star to 4 stars after a conversation with the manager. I appreciate the fact that they took the time to reach out, hear about my experience, and then explain the steps they will take to make sure my experience will not happen again.

Go see Emily ! Smoothest wax ever !

Best place for waxing

Zoie, is amazing! I have been going to her for over a year now. She is super friendly, quick, and professional. I highly recommend her to all ( :

I enjoyed my visit! Hannah was GREAT!!!

Chelsea was the absolute BEST, I had been to other wax studios and never had good experiences. Chelsea explained everything from the kind of wax to how the hair may act after. She also provided very great suggestions for aftercare products.

Zoie is awesome!!! She has the best table manner, is super friendly, quick, and her work is clean! I can’t say enough good things about her.

The receptionists were very friendly. Being a first time customer, I got a free eyebrow wax. My eyebrow girl was friendly, gentle and attentive to keeping my brow shape the way it suited best to me. The normal rate (being that my forst time was free) is $21- which after doing my research, it was the most inexpensive. Overall the experience was great! They earned a new customer.

I had a great experience there. The person that had did mine for me was great!

Great facility! Highly recommend

First time getting a bikini wax & Grace was wonderful! Very gentle & only took her 10 minutes.

Ive been seeing Emily for awhile now. Originally just for my brows but the last couple of months for my brows and a Brazilian. She encouraged me to try it after I mentioned being afraid in the past. By the way, best decision I have made. She is supportive, kind, and detailed. I highly recommend this location but more importantly go see Emily.

Had the greatest experience with Sierra today at the EWC un Brentwood. 📍I’ve had services at the EWC previously but at a different state - I’m new to state here in TN.She was very quick, clean, gentle, engaging and professional. ✅Had the Brazilian done and my eyebrows.She didn’t break the wax once and it wasn’t rough or painful at all.📝✅Will definitely continue to book with her and for someone who’s been getting waxed for over ten years I highly recommend her. 💯🤍✅

Sonya Was Great!!! She has a great personality and made my first experience worth it. The lady at the From desk was not friendly at all tho.

I’ve been seeing Erin for along time now, and I absolutely love her! When I first starting coming to EWC I would see anyone who was available at that time of day, but then I met Erin.. and fell in love with my eyebrows! I always get compliments from coworkers and friends! She is so friendly, easy to talk to, and provides such a great service! If you are going to EWC, pick Erin as your wax specialist! You won’t regret it!

Emily did an amazing job, super personable and friendly. Well for sure be back in 5 weeks.

I have been going to this location for over a year and the most impressive wax expert there is Zoe. She is extremely personable, kind, knowledgeable quick & efficient. I highly recommend that you schedule an appointment with her! =)

Great experience from front desk to wax specialist. Will defiantly go again

I’ve been to multiple European Wax Centers and the Brentwood location is the best one I’ve been to in terms of staff and quality of services. My back waxes at other places before were always painful but after my first wax here there was no going back for me, I’m so glad my girlfriend suggested European Wax Center.Being a man I’ve never felt awkward here. Their staff is always accommodating and friendly.

My experience at EWC was amazing but even better when I had the opportunity to be waxed by KayC! She took great care of my needs and made sure that I was comfortable! Very kind spirit and welcoming smile. Thanks KayC 😊 and keep up the awesome service!

Zoie is freaking awesome! The best wax I’ve ever gotten! She is experienced and cares about your concerns. I will be back in 4 weeks to see her! Trust me you will not be disappointed !

I want to first say I have given this location two weeks to call me back about my concern before leaving a review.My experience on 3/29 was the oddest customers service I have ever had. There was no consultation, there was not questions about what i wanted. I honestly felt as soon as I got on the table and laid back she slapped the wax on my face. My eyebrows now look like two Julian Fries laid across my forehead! The receptionist was great and recommend Zoe as everyone else has on these reviews. Just very disappointed there was not even call back about my concern.

Great wax services and great service

Great atmosphere. Friendly staff that make you feel comfortable. Do a great job. Highly recommend.

Very kind and accommodating staff. My attendant, Erin I believe was her name, was very patient and informative and made me very comfortable as it was my first time ever to get a wax.

I havent has a Brazilian wax in almost 2 years I was a nervous wreck! Chelsea was awesome!!! She assured me she was quick and talked with me the whole time I became extremely comfortable. She also educated me upon after care to make sure the next time wont be as painful. She is a sweetheart

Took me in as a walk in. I had an appointment at another facility that wanted me to get a dr note (I have ptsd due to sexual trauma) just to have my partner in the room for my first waxing. EWC was kind, understanding, and very accommodating for my needs. Would totally recommend again.

Loved it, very professional

It was my first time getting waxed and the experience was great! Blair, was awesome and made it very relaxing. I definitely will be back in 3 weeks.

Great experience. Ive been several times since moving here and am shocked each time by how painless an experience it was! Great customer service as well!

Great place... Good experiences here.. Late policy need to change and be more client friendly.. Because they are late sometimes or falling behind schedule and its ok for them to be late but you cant be late at all!!!

I love it here. Juliette is my waxer and she is so pleasant and nice! Beaides, they make it comfortable and easy to keep going back. What can be a scary experience is actually quite nice :)

Terrible customer service. After an extremely disappointing encounter with the receptionist, I asked to speak with the manager. I was told the manager would call me the next day. I also asked to speak with the owner and was told their contact information could not be provided. I never recieved a call from management.The receptionist had argued with me over arrival time although she was on the telephone when I arrived. The late policy is extremely rigid. You will not be seen if you walk in 10 or more minutes late by their computer clock. I arrived 13 minutes late. The receptionist argued with me about how many minutes I had been there although I openly admitted I missed the 10 minute mark.I will never return and would encourage everyone to be sure to arrive at least five minutes before your appointment just in case their or your watch runs a bit slow or fast. Truly disappointing...

Great experience. Friendly front counter and on time appointment. I will definately be a return customer. Cree-Ann, you are awesome.

ErinP has been my waxer for several years, and she always does a GREAT job! Erin has appointments available that work with my schedule (afternoons, nights, & weekends). My appointments are relaxing and I always look forward to my next one! Erin educates me on each waxing procedure and available products. I highly recommend scheduling your next waxing appointment with ErinP at EWC in Brentwood!

Amazing!!

So check it... Appt at 6:15 and I hit traffic (wreck I suppose?) on Old Hickory. I call them before 6:15 to let them know and they say that if I get their 9 min late, theyll have to cut one of my services. I had my shoulders and back planned.I get in the door at 6:25 and they say I cant get my back. I say Im fine removing shoulders, but they say they cant do the back.And that was it. No offer to reschedule, no remorse. No we can go a bit faster - just stone cold. I like EWC, so Ill chalk it up to whomever worked the desk on July 9th.Capitalism is efficient, lots of places to spend your money.

Delta was great. She had me in and out. And was very helpful to my needs.

Best wax center in Nashville. Andrea does a fabulous job!!

Zoey is great. She does the best eyebrows in town!

Magen is the best! Ask for her :)

The front desk staff is very friendly, they greet you as soin as you walk in. I see Brittany for my waxing, sje takes great care of me and provides information about my skin while waxing me. Love her!

Andrea is BOMB!!! Book with her!!!

It wasnt nearly as bad as I expected. Ashley was great.

My waxer erin was super good!!! I was super nervous when i went in and she clam me down and got the job done!

Wonderful place....love having a full body wax...now i need a man to see how soft iam..lol

Ive been a EWC customer for several years now.. Had a few hiccups regarding appointments & one experience that left me in pain but the tech was new and the hiccups were not major so I continued to patronize them. Today that ends. I had an appointment for Friday. Recieved a call/text Thursday canceling that appointment because the tech wasnt coming back in town so we rescheduled the appointment to Saturday after 1pm. Then I recieved a call Friday telling me the Tech I was rescheduled with couldnt come in, so now theyre rescheduling me to a new time on Saturday. At this point im trying to accomdate EWC to recieve a service & pay them for said service, so Ive adjusted my schedule twice. I was going to bea few minutes late, no way around it, so I called to let them know. I arrived 8 min past my appointment time, found a parking spot at the end of a very congested parking lot and walked in the door 1 min past their 9 min grace period gate and was told I could not be serviced because unfortunately I was over their grace period time & the computer locked them out so they could not put me with anyone else Im completely at a loss. Had THEY not moved my appointment around not once but twice I would have never had to rearrange my schedule to try and meet theirs to spend money with them. But this is Customer Service now, we spend our money & accommodate them....thats all! I wont be back & will tell anyone who asks not to spend their money with European Wax Center!!

Aubrey was absolutely amazing!! Will definitely continue to come in and see her!

I love getting my way here. I have had a bad experience.

Ask for Zoie and thank me later!!!

Rude receptionist named Meagan.

Quick and Painless!

Wonderful techs!

Kind, friendly!

Love this place!

Great place!

Chelsea is your girl!

Martina is the best!!!!