Great service and great products. I have 44k miles on these Cooper Discover AT3 XLT tires from Discount Tires and absolutely love them. Great traction and performance. Low noise and great wear. I do rotate them regularly and took them in for a 3/4 inch nail that I had picked up and I still had enough tread that it did no damage.
Ask for Jesse!! He was so helpful and patient! I was a terrible super picky difficult customer and the whole crew at this location treated me with so much patience! We had an order mishap and Jesse didnt even hesitate to own up and make it right, but truthfully it was like he instinctively knew what would look better and the mishap turned out to be a better looking option. Im so thrilled with the wheels and tires.. they look dope!! Thank you Jesse and crew!!
Had tire on van that appeared to develop bulge during high heat days. Waited about 10 minutes before we received assistance, but they acknowledged us and kept us posted. Employees are very professional, polite, and helpful. Our tire was checked, explained, and we were encouraged to take advantage of their free tire pressure check, which was done promptly. I highly support this facility.
Coming in first thing in the morning makes it great for me. Quick in and out for a tire rotation with a very courteous staff. Juan does it right .
Good experience. Went for an air check and the polite tech said Im definitely due for new tires and recognized that I will also need an alignment because if the way the tires are worn on the inside. Picked out General G-Max As-05 for my MINI. I went bigger ( 215/50) hoping for a softer ride as I have 17in rims. They ordered them and were on the next week. Unfortunately they turned out to be too big unbeknownst to me or the sales associate at the time. No clearance and rubbed over some dips in the road. Called the next day and they ordered the 215/45 size and they were swapped out in a couple of days. Great service and I recommend making an appointment for even a tire rotation.
What is the sense of making an appointment for a specific time when you get to the store and told to wait in line with other customers who did not have an appointment? Why bother setting up appointments if you arent going to honor them? At least Les Schwab and Costco keeps their word. Your service has declined considerably. Although other places are a little higher in price Im thinking that the service would be worth it. Its like ordering a pizza and being told We gave your pizza to those people that were in line ahead of you Now stay in line or well give the one were going to make for you to the guy behind you.How is that good business, well maybe it is if you dont expect repeat customers.
The quality for the money is good and usually there are on time.Today they did not get my tires on in a timely manner even though I dropped them off at 330pm. They had to hurry to get them done when I arrived 20 minutes before close at 600pm.
I always appreciate the work and competitive price I receive at Discount Tires. I recently had them put new tires and rims on my car. The service was friendly and helpful, but remember to call a day or so in advance for an appointment since they seem to always be crazy busy, especially in the afternoons.
Very honest people. They have taken care of my tire needs since I bought my car 7 years. Car dealer said I need new tires, so I took my car back to have tires rotated. I said do I need new tires, they said no maybe next time I have them rotated 76000 miles on my tires. I have had them rotated ever 5000 miles.
Discount was great, they did a good job, and were quick and courteous.I will be going back. Good prices too.
These guys are top notch professionals! They are very helpful, always fast and keep things fun. I recommend them to all everyone I know. The couple of times Ive been in the waiting room, seeing their engagement and sincere interest in their clients impresses me. Ive dealt with a lot of auto service shops and I have rarely seen the professionalism and great attitude the whole team possesses. They have another loyal, repeat customer.
Love this store. The staff have always treated me right, been professional and efficient. If there are any active deals going on, they want you to know. Proactive, helpful, and a great value? Thats how you keep customers loyal.
I get free air in my tires here but there tire work is expensive they also said they order the tire another employee notice what she was ordering and said that wont work I went to wallmart they ordered it for me where she claim I can not get a tire to match nobody can I came back to tell her walmart ordered in she seemed stunned
Excellent customer service. We would go out of our way to patronize this location! Appreciate their help with our complicated tire situation 😎
Very good service. They were very busy but still got me in there before they closed. I highly recommend them
Excellent customer service. I was in a huge pickle and Jessy really helped me out. Thank you
Good variety in stock is the main benefit. While other tire shops I tried you have to wait 2 to five days because they have to order the tires. Here they had many options to choose and I was able to get it done during the holiday.
Bought my tires online great comparison tool!! Easy to set appointment!! I was in and out quick on the day of my appointment!! Busy but always friendly service!!
Great customer service, we are happy with our new Michelin tires, affortable price range
Excellent customer service, and very helpful!
I’ve been coming here for 5 years and I receive excellent service every time! The staff are always friendly.I have lifetime tire protection and I highly recommend it! I found a nail in my tire and had to get it replaced. A $76 replacement tire ended up costing $15! You never know what sort of things crazy people leave on the road.
Best place to buy tires. I been shopping here since before Oct 1993 when I worked for the late, great, Leon Fox of Fox Motors and 6th Abe Autosales. Leon raced Nascar when younger and if Discount Tires was good enough for him and the cars he sold...I figured they were the best thing going. They have never disappointed me in decades.
Ordered 4 tires and scheduled install online for a 9 am appointment. The entire process took 35 minutes. Yes, I was back on the road by 9:35! AMAZING! THIS IS THE PLACE TO BUY TIRES.
They have great customer service. . . I am a regular customer with discount tires. From burien to auburn and now Im in Bremerton. Because they take of me I refuse to go anywhere else.
Courteous and speedy service. This is the second set of tires Ive purchased from them.
Excellent, Fast, Reliable Service. Very Professional, Friendly and knowledgeable about their service. They make you feel like its the last tire shop you will ever buy from. Family. Thanks to the entire shop. We love the new tires
Friendly staff. Short wait time to get my vehicle in and out
Favorite place to go. All the gentlemen that work there are just that gentlemen, courteous and always pleasant 👏 Highly recommend 👌
Jessy was so professional and I was in and out and still able to be early for work! Isaiah directed me in and out of the bay while 2 others worked quickly to rotate my tires! I always appreciate the fast service and professional treatment I receive when I go to Discount Tire! The Only ones I Trust to take care of my tires! THANK YOU all!
Great service and awesome warranty. Would recommend.
It was time for our 2017 Mitsubishi mirage G4 to get new tires, so I made an appointment for 2:45 in the afternoon on a Saturday, We got there a little early but Jessie got us in fast and he was able to get us tbe very same tires we had bought before. These guys know what they are doing. We will continua to buy tires from them. I Highly recommend this place.
I bought some tires online for an appointment today. When I got there, Jessy checked me in and we discussed a different brand and size of tire. They were a little more expensive but in no way did he pressure me for this up sell. He convinced me with his knowledge as he also owned this model of Jeep. It rides great and they had me in and out in a little over 40 minutes.
My husband and I have both had amazing experiences with this place. From the moment I first called they were eager to help. Was highly professional and acted like they truly care about their customers. I want to thank Jessie for going the extra mile. I had a awful day and he went out of his day to get me back in the road. I will always buy my tires from here. You have earned all my business. Thank you so much. More businesses should have customer service half as good as yours.
Always great service at Discount Tire. Not to mention good prices and fast service, in and out for a single tire in about 20 minutes.
Awesome customer service great people there fast service thank you everyone.
Great customer service and salesmanship. My tires were fair and no pressure to buy. But tires were old and got a discount on tires. Thanks a Bunch!
Fantastic experience! Great customer service!
Never had a bad experience. The workers are so professional and kind. Always a pleasure!!!! Keep up the amazing work you all do!!!! Im your customer for life!
They are great fixed my tire right up love yall thanks
This place is by far one of the best places Ive ever had my car services. Theyre always honest and tell me how it is. Also they are super fast and friendly.
Great service! And fast!
Always friendly service and good prices!
Had an appt at 12:45. They werent able to get my car in until 1:45, but they were very friendly and always great service. Besides the wait. They are always busy
Was able to get in and out for tire repair
Ive been doing business with these people for over 10 years. My wife and I are always happy with the, prices,products and service.
Great place, prices and the staff is awesome
Amazing, friendly staff of professionals. Website was super friendly and I easily found the tires I wanted. The touchless service is beyond easy and smooth. My toddler slept through the entire tire change it was so quiet. I hope this is a permanent service as you have a customer for life!
Great customer service! Always courteous and knowledgeable staff every time I need new tires or just a tire repair. On top of that, the tire prices are usually the lowest I can find!
Yall are about the friendliest company Ive been to in a long while.From the guy out front to the service tech Jessy, that was super quick and very professional!A tire company that patches a tire that I didnt even buy from you and still treated me like a long time customer with fast professional service. That says a lot about your business and that youre looking for word of mouth and repeat customers, Im in. Ill be using discount tire in the future.
Have bought tires here for years. I hit something in the road, called and told them I didnt know if it could be repaired or not. They said I just ordered a replacement it will be here tomorrow if we cant fix it we will replace it. All covered under warranty. Thanks for great service it was beyond repair. Replaced no problem.
Joey was really helpful and friendly! You can tell hes a genuinely nice person and thats the sort of person you want to be working with when you have tire issues. I had a flat on one of my tires (previously purchased from Discount Tire) and they repaired it at no charge. I was pleasantly surprised.
Need tires checked before heading to Okl. They were busy but took the 5 minutes to get my tires right
These guys are so amazing, by far the best costumer service I have ever received in any industry. I walked in on a Saturday at about 10:00 I waited in line for a minute( just cause they were getting a little busy). When someone helped me, him and all the employees were happy to help and NOT having any attitude or trying to push me into buying something i wasnt comfortable with, asking for my opinion and what I wanted and they took that to heart and tried theyre best to fit what i was looking for. EVERY SINGLE EMPLOYEE was happy to be there and WAS NOT dragging theyre feet to be there. They talked to me through every step and gave me honest opinions and NOT feeding me bullsh*t so i can get theyre product and leave. Very confident, happy and just all around good people that work there, plain and simple. I am very happy with the work they did and I will always go here from here on out. Thank You.
I am giving a 5-star, I dont typically leave reviews but Ive never had a bad experience at discount tires, except for recently with a gentleman named Juan. I have been in customer service most my life and his customer service is less than desirable, I may be a woman but I am a paying customer and I expect to be spoken to as such not being left with the feeling of being uneducated and less than and Im sure my hourly wage is higher. He could have even probably made a larger sale had he tried, I believe Juan could benefit from some customer service training. Other than that thank you discount tires and your staff for all you do.
So nice. Got the flat tire fixed no charge. Love this tire store. Buy all our tires here.
Every one very happy and friendlyGreat customer service
Good prices and great service
Ordered truck tires, made an appt and had them installed today. Staff was very professional and quick. Good experience.
Thank you for such a wonderful experience at your shop! During this stressful time; your employees were kind and efficient. I appreciate your safety protocols and your clean and well spaced waiting area. I couldnt ask for a better experience getting my tires rotated!
This is my go to tire place, fair, nice, clean and affordable.
Great group of guys fast and friendly work
Friendly employees. Quick service. Always get my tires thru Discount Tire. Locations all across USA! 🇺🇲
I have had adequate experiences in the past; however, my most recent experience now has me going elsewhere.I had an appointment at 1:30 and arrived at 1:15 to drop my car off. They were busy and quoted me about an hour to an hour and a half until finished. I waited until 3 oclock and my car had not been touched. Additionally, a car that arrived after mine was pulled in before my car.While waiting, another customer complained about the amount of time they had waited in the past. The customer service representative informed them the wait would be about the same (quoted an hour and a half to two hours) and they asked the customer representative if there were a lot of walk-in customers. Apparently, the last walk-in they had was at 11:15 and the rest were appointments. This tells me they regularly overbook their appointments and purposely put themselves behind.At 3 oclock I had to get my car and get a refund, because I had another place I had to be by 4. When I asked for the refund, there was no question why I was leaving, no apology, etc. That is fine, I will go somewhere else.I understand I am one customer and the impact wont be felt by me taking my business elsewhere. I do suggest others look into the other local tire centers such as Firestone, Les Schwab, Costco, or others before giving you business to a company that cares less about your time. The product and services they provide are not unique and are available elsewhere. Additionally, I will recommend to anyone asking where to take vehicles for tires to avoid the Bremerton Discount Tire.
Always amazing. They have fixed our tires for little to nothing many times.
Wow! I never thought I would like a discount tire place so much. Amazing service, incredible prices, quick fixes. I even got a hole in a tire I hadnt even bought from them and they fixed it free! Going here forever now
Love working with Jessie and Joey they always find the right tires for my cars in my budget.
Work team worked as a group. Great to see that. Front service writers quick and friendly to talk to. Will DEFINITELY return when needed for tires.
The guys in the store were super awesome in helping us find what we need! We came in looking to replace 1 tire but they hooked it up with a great deal on all of them! Definitely recommending them to all of my Bremerton friends!
Went to this store, like I have for many years, to see if they could repair my tire for my Jaguar. My friend dropped the tire off and picked it up for me because I am disabled and couldnt carry the tire. They said it would be an hour and a half, so I parked at Fred Meyer. When he went to pick up the tire, they told him they couldnt fix it. On his way back, the tire was in two pieces in a cart, he was involved in a confrontation with a gentleman. This person claimed to be the store manager named Jesse. In an EXTREMELY RUDE manner he said to my friend,Did you just TAKE that tire from the store over there?He told him he just picked it up from seeing if it could be repaired.Well Im one of the store managers over there, and I see PEOPLE, he obviously meant homeless, take tires from there all the time. So hang on Im going to call and make sure! He gave him the name used for the tire at the store. He then called twenty seconds later said, Ok youre good to go, just had to make sure!I am extremely upset because this embarrassed my friend in the parking lot with people watching. It was in bad taste to assume that my friend STOLE the tire. I have used Discount Tire for over 25 years to outfit my vehicles with custom tires and rims, but because of this charade, I believe I will take my business elsewhere.
Ask for Jessy, trustworthy and won’t sell you anything you don’t need. Whole process took under an hour and even saved me $40! Perfect first time experience.
These guys are awesome! I have a few cars and of course that means I buy tires once in a while. Not only do they have the best prices but their service is superb!I once bought snow tires and wheels from them online (Black Friday sale) and got a call the next Monday saying that they couldnt get any more of the cheap one I ordered but could substitute another brand (which was the one I wanted in the first place but was more expensive) and met in the middle on price. Still got my sale price and the tires I really wanted.Then when it was time to switch back to regular tires they did it for no charge! Other shops wanted $20 per wheel.A few months later I needed to have some new tires put on my riding lawnmower so I brought the new tires and old wheels here. With a smile they installed the new tires and wouldnt take any money for it.Ill keep buying my tires here!Cant go wrong with these guys.
Been buying tires here for years. They have good prices and Great Service. My go to place
I love discount tired the people are very helpful and only get you what you need and at the cheaper price. They dont try to sell you what time dont need. I will ALWAYS go there for any type of tire service
Excellent! Fixed our tire for free.Fast service on a busy day.
So pleased! Called at about 445pm, (they closed at 6pm) had a screw in the tire. They were full of appts, he asked if it was a slow leak. It was not. It went down overnight. So He got me in at 515pm. Got my van there by 5pm.Took the keys, I took my daughter and my niece to walk around Fred Meyers, they had said to be back by 6, we were back by ten till. And not only was my van done, but they didnt charge me anything. (we bought our tires there a year and a half ago)They were wonderful. So happy with them, and that they fit me in, so I didnt have to go without my van for the weekend.
Although theyve changed the way they do business because of covid, they still treat you like a person and not a dollar sign. Ive been coming here since 1995 and have never been disappointed, I wont go anywhere else for my tire needs!!
20 minutes???? Two front ties, mounted and balanced, back on the truck and Im down the road.. Awesome job guys, the service i ALWAYS receive is why i keep coming back...keep up the great work
I have always had a good experience here. I brought my Subaru in today and when they went to turn it over it wouldn’t start. Instead of just saying sorry we can’t help you now they went out of their way to help me and get my car started for me. They also still worked on it. Very quick and reliable service! Very customer oriented.
Absolutely one of the best places to go. Never had an issue going there. Service and warranty top notch. Call them up youll see why its a busy place.
Called ahead of time to schedule an appointment for a quick tire patch. Spoke with Cody who told me there were no available appointments that day but they do accept walk-ins. Dropped my car off to Sam, with a bay full of other vehicles already being serviced and waited no longer than 45 minutes after being told an hour and a half max wait time. Great customer service and turn around time. Thanks guys!
Staff incredibly helpful and knowledgeable. Fast turn around.
Jesse helped me and had a great sense of humor. The customer service was great. I got my tires changed out in less then an hour.
Great Customer Service
Awesome place with nice staff
Fast and friendly service
Always fast and proficient service. Knowledgeable and reliable staff.
I want to thank Jess and the team at Discount Tire for helping me sort out my wheel and tire issues. Even though I dropped by without an appointment they were quick and professional in solving my issue and I was back on the road in no time. Honestly this store has always been fair, fast, and honest which is why I go out of my way to go to their store.
Really great prices and Outstanding customer service!!
Very courteous and helpful staff. Awesome service after the sale.
Very helpful and fast service!
The service inside was great but absolutely no one working on the vehicles was wearing masks. Was not impressed and won’t be back.
Staff was great!! Hooked me up with 4 of not your standard size tires. Same day service. Great prices also
Good people and awesome service. These guys know how to take care of customers.
Wow, easiest flat repair of my life. Very friendly staff, gave me an accurate wait time that they then beat, and rotated my tires as well. Absolutely will be back.
Fair prices, quick service. Easily made an appointment, workers work very hard and efficiently.
Did a great, fast job of mounting and installing new tires for my 5th wheel.
They are always very polite I have bought tires from there. My tire goes low sometimes and I get it aired up there and they are quick
Such a friendly staff! Very helpful and knowledgeable! Just needed to get 1 tire replaced before heading on a drive cross country. Jessy who helped me was great! Didnt try to sell me more then what I wanted! What a great experience! Definitely recommend this place!
I always love coming here, whether its for new tires or a patch, the guys here always work hard, fast, and transparent.
Only place in Kitsap county that Ill get tires from. Helpful and professional!