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ProStar Insurance
10308 NE 183rd St, Bothell, WA 98011, United States
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ProStar Insurance

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Ch
Review №1

Tate, at Pro-Star was a great help and took time to help me find the right coverage and compare my previous coverage. In the end I was able to find a new insurance company with a much lower deductible with slightly lower premiums. It was a win-win situation and I am happy to have found an insurance broker who can suit my needs and provide some individual service.

Ca
Review №2

I never knew I could get the crazy amount of coverage for LESS than what I was already paying. So impressive! Were very happy with Prostar Insurance and will be with them for a long time.

Ma
Review №3

Very happy with your help. Always professional and each time we had a great experience. We feel honored to have you ProStar Insurance.

Gr
Review №4

Friendly staff who were quick and efficient. Affordable plans.

PA
Review №5

My wife and I are very pleased with the professional attention we received and would recommend PROSTAR INSURANCE to anyone.

Cu
Review №6

Very quick and friendly communication from the agents. Great pricing and willingness to answer all my questions no matter how small. Allison Keurtz was amazing to work with - so efficient and kind!

Ni
Review №7

Chris & Eric were timely, professional, and courteous. You cant ask for more, and when I had a bunch of things I was juggling already, they were on top of it.

Jo
Review №8

Chris and his team were able to save me a good bit of money while also improving the coverage limits I previously had.

Br
Review №9

I love ProStar insurance! Not a romantic love, but definitely a this firm always works for my best interest and finds me the best deal I can get kind of love. Been a customer of theirs for many, many years. Great helpful and polite people. I enjoy the occasional question, how are your kids? Totally endorse ProStar insurance. I recommend them to anyone that talks about insurance, especially cost.

Ch
Review №10

My GF and I just bought a house in Northgate. We used Prostar Insurance (Brian Wolfe) and the experience was nice and easy. Rates were cheaper than Geico which was our alternative. They took care of everything with our mortgage lender.

Le
Review №11

The agents at ProStar are professional and courteous. They gave just the amount of help required. Did a great job checking and reminding me of the next step in the process. I will most definitely be recommending ProStar to my friends.

Sa
Review №12

I loved that the representative took the time to go over the coverage I needed and was patiently answered all of the questions that I had. I am all about customer service and the representative did a great job meeting my needs.

Sc
Review №13

Wonderful people, genuinely care about their customers!!! Really talk with you to find the right policy for each person!!

Al
Review №14

Super easy and fast customer service. They were responsive and got my family and I the best rates and a good deal. Will be a loyal customer for the foreseeable future.

An
Review №15

My experience with Chris Vargas in Prostar insurance was really great. He took my information, got me a bunch of quotes and analyzed each portion of the plan to make sure I was covered adequately. He truly cares about you as a customer. If you are looking to skip the hassle of finding great insurance for a low price, definitely use prostar!

Jo
Review №16

Prostatic started of as a pleasant experience but went downhill quickly. After our policies were opened we got handed off to a less experienced agent to maintain our services. This gentlemen is clearly not ready to handle customers like the original guy. We also got a quote for life insurance from Eric Johnson, which we decided not to proceed with. Well, he put it into effect anyway and we are still having issues canceling/getting a refund on this. They have great reviews and I’m sure this won’t be a huge deterrent but just be careful!

Li
Review №17

Chris Vargas was wonderful to work with! This was the first time I had ever reviewed different insurances for better coverage and pricing. He made the process so easy and thorough. He gave me all my options and completely understood my focus of wanting to save money. He was able to save me over $300 dollars between my car insurance and home insurance. If you want someone who values you as a customer and truly wants to help in fair, honest, and helping way, Chris Vargas is your guy.

Em
Review №18

My agent is always available and ready to help me. Ive emailed him over the weekend, not expecting to hear back until at least Monday, but he responded and helped me set up a new policy.I have had the best experience with ProStar and would definitely recommend to anyone I talk to - if insurance comes up, Im 100 telling them about my amazing experience.They’re friendly (first birthday card I received this year was from my agent), very helpful, they found us the best insurance deal super quick and help us any time we need it. No more waiting hours on hold for a representative just to get “put on hold” and have them hang up on you.

aa
Review №19

Insurance can always be confusing if one has to read through internet. My previous auto insurance was charging high and the coverage limits were minimum according to states law. Chris took my notes and got back with recommendations, conversations went to and fro through out day! I now feel a bit more educated on how things work and feel more confident on my policy coverage. Policy is not cheap, its not costly either! it is economical for the value covered! 1 second is enough to change fate while on road. Thanks again Chris!

El
Review №20

Before ProStar, I usually just got my insurance online, without an agent. But that was dumb, honestly. Now, I am paying the same cost (or less maybe?) for insurance AND an insurance agent team. In my experience w/ ProStar, their customer service has been prompt and thorough. I am confident that Anthony or Brian would answer any question or request with friendliness and competence. they seem like good dudes. I am very pleased with ProStar.

Je
Review №21

My first encounter with A ProStar insurance agent was absolutely wonderful! They’re friendly, they’re professional, and they give off a family friendly vibe. What I love most about this company is that they’re all about relationships; this means they get to know you and your family a little better in order to personalize their plans for you. I look forward to working with them for years to come. Thank you ProStar!

Ve
Review №22

You provided detailed attention to what our needs were. Also open to looking into several different plan options to be sure we chose the correct one for us.

La
Review №23

Customer service was excellent and was able to assist very quickly. Most of all Mr. Vargas saved us more than half the money we were spending with Geico.

Mi
Review №24

If you are looking at switching insurance, I would highly recommended Allison and the rest of the team! They are incredible and made the switch so easy and stress free. They were able to find my wife and I a policy that worked for us and ended up saving us big! Check them out!

Ma
Review №25

I liked that Brian was very knowledgeable and was even able to find me a better deal on car insurance than I had before, which I hadnt expected. That was an added bonus to the renters insurance that I was mainly concerned with. I also like that he uses principles that I already know I agree with (Dave Ramseys method).

Je
Review №26

I just finished Financial Peace University. My teacher suggested I contact Eric at ProStar to see how much I could save so I could pay off my debt faster. Eric was quick to respond and patient with me when I was not ready to decide. I got the same coverage and saved $. I HIGHLY recommend this company.

Te
Review №27

You quickly returned my phone calls asking for details of the policy.

Da
Review №28

Helping me keep finding the best rates, and making it very easy to do so is great. Everyone there is very friendly too. I would love something online to help do some things or to automate parts of the process, but overall great service.

An
Review №29

Great service. Called Brian Wolfe for home owners insurance, ended up getting 5 x better coverage for the same price. He can cover all my insurance needs at the lowest cost

Ni
Review №30

Brian Wolfe had very effective communication. He was readily available and clearly stated what he needed from me to properly assist me in my needs. The process was very easy and I received my coverage quickly.

Ma
Review №31

We were overpaying for insurance and Allison found us more coverage for cheaper! I was very pleased with her prompt replies, and personalized service. She made an annoying process easy and concise. I highly reccommend her and this company!

Da
Review №32

Chris, I appreciated the detail, follow-up, and the knowledge you had in helping me get the insurance I needed. As well, I appreciated the promptness you displayed in getting the best quote for me when I needed it; it was very exceptional. You have a long-term customer. Thank you!-Danny Chi

yv
Review №33

Helped in a friendly and professional manner. Left me feeling confident in what I was being offered. It was a great experience at a time when there is so much jargon because of the home buying experience.

Je
Review №34

Five star support - if they don’t answer the phone, they always respond to my voicemail in a prompt manner! They helped us find the best insurance for our needs and budget.

Mi
Review №35

We appreciated how prepared & detailed Chris was during our first phone call meeting. He responds quickly to our questions, and is saving us nearly $2400/year.

Ed
Review №36

Chris was very helpful in finding the best rates for me. As a new resident of Washington, it is nice to know that I have an insurance agent I can count on. I also love that they are a Dave Ramsey ELP. Thank you Chris and the team at Pro Star Insurance!

Su
Review №37

The people at ProStar are always responsive to my questions. They do a great job determining what I need for coverage and making sure that I get it at a reasonable rate. Ive been using them for years and will continue to do so!

Br
Review №38

Expertise, hand written welcome card in the mail, outstanding service!

Na
Review №39

Prostar Insurance took care of all the worry and confusion about insurance. Their professional and courteous staff were quick with responses and managed to explain in simple terms the best plan to protect my assets. They’ve built an incredible system where your insurance agent really does have your best interest at heart instead of being stuck behind corporate policies. I highly recommend you see what they can do for you.

Ja
Review №40

Helped me find a quote fast and efficiently, I am now receiving the coverage I need a far lower rate than I was before. Fantastic customer service, very friendly and helpful.

Ma
Review №41

Great customer service, very helpful throughout the whole process, didnt push for anything extra, got my wife and I a great deal and were very knowledgable.

Be
Review №42

Chris with pro star insurance is very patient and explains everything in detail, he is readily available with any concerns that we have and made the whole process so easy

Sh
Review №43

I appreciated how Brian was able to answer all of my detailed questions about coverage and pricing. He helped us to make an informed decision for our family.

Gr
Review №44

ProStar insurance has been great about finding the insurance that best fits my life and my situation, and doing so for the best possible price. Keep up the good work!

Cr
Review №45

I’ve always loved the quick responses from you guys. Also your cards and Starbucks rewards for referrals are sweet. I like that you constantly look for better deals too. I recommend to everyone i know if insurance comes up!

Do
Review №46

Probably the best agent I have come across. Very professional and extremely thorough.

Al
Review №47

Chris at Prostar was able to save us a huge amount of money on our bundled home and auto insurance and provided excellent service though the process.

Ha
Review №48

Working with Allison at Prostar has been a great experience. When we started working with her she was able to get us better rates and more coverage than we had through our previous insurance. I recommend to all family and friends when I hear they’re looking for insurance.

Al
Review №49

I have never used an insurance agent before, and Ive always just been comfortable enough getting insurance online directly through insurance companies. But after talking to Eric, I felt more comfortable with the role of the agent. Not only did they get us a great price as we were effectively able to get the Earthquake protection for almost no additional cost compared to our previous home/auto insurance policies (no up selling on Erics part, I asked about Earthquake protection myself), but I like that they will be our advocate and help us navigate any insurance claims. The quotes I got from Eric were excellent and he clearly outlined the trade offs for each policy option. I highly recommend talking to them about your insurance needs.

Sc
Review №50

Saved a lot of money by switching to Prostar and my agent, Allison Kertesz helped make the process easy for me

Cr
Review №51

Prostar made getting insurance easy and personal again. Thank you!

Ca
Review №52

ProStar Insurance has been excellent for our needs. The staff is friendly, informative and quick to respond. I would highly recommend them

Sk
Review №53

Great brokers. They will take the time to listen to your needs, educate you, and find you the best deal they can. Thank you Chris for finding me a great deal on auto and homeowners insurance and getting me an umbrella policy!

Mo
Review №54

You are on top of our needs. You called us to let us know Safeco was raising our rates and you told us you would start looking for better rates. I love that!Monica

Ja
Review №55

It was very comforting knowing Prostar was working with many different companies trying to find me the best rates out there! Brian was very informative in the process and I felt he truly had my families best interest in mind.

Ad
Review №56

Any Questions, at any time I get response within minutes. One time I was in Hawaii and forgot my proof of insurance, I emailed Eric And asked if you could send me proof Of insurance. And he had It to me with in less than a minute. That wasnt the only timeThey have been able to help. Anytime I hear have someone with an insurance issue, I always tell them to give Eric a call, And hes always able to find them a better deal than what theyre currently paying.

Al
Review №57

Prostar proactively reached out to make sure Im being taken care of and Im happy with the service. I also feel Im getting the best price available. Each representative Ive worked with is personable and accommodates my requests. Overall great service!

Be
Review №58

Always very helpful.

Ca
Review №59

They saved me $1,000 per year on my auto insurance alone. Great team and they have also helped several of my clients save as well. Highly suggest you call them first.

Jo
Review №60

Been very happy with Prostar-very professional and always have my back at getting the best rates possible for me. Ive turned others on to them that are quite happy with their service as well. They are great personable people and you are not just a # to them. They are a no hassle & very pleasant to work with.

ad
Review №61

Their policy rates were decent so i went with them initially.After one year they increased the rates a lot for no reason so i switched to Progressive. also i notified them that since your rates are high i am switching.After switching to progressive they keep on sending me fake bills through some third party, also asking me proof of switching to new insurance company. I am not sure if this is a rule they created for themselves, since in my experience previous insurance providers(statefarm/progressive) never asked me the proof of switching to new insurance. They should just give the policy till the time i pay the premium and please stop sending fake bills. I dont think we should pay you just get rid of this company.

Br
Review №62

Best insurance ive ever had they literally had a staff member drive out to jump my vehicle when i was in need! I will stay insured with these guys for life! Friendly and helpful staff. The best of the best!

Ja
Review №63

These guys are great. they answered all our questions and have always gotten back to us quickly. Got us a great policy at a great price.

Mi
Review №64

The team at ProStar Insurance is very responsive in assisting on finding the best coverage for our needs at a reasonable cost. I recommend them wholeheartedly!

La
Review №65

Chris was very professional and easy to work with. He answers my phone calls and found me a great deal on insurance

PJ
Review №66

First time using an insurance broker, they saved me about $30 a month between my auto and renters insurance, while boosting my coverage considerably. Very satisfied. Chris was very helpful and walked me through the process, turn around time for the quotes was only a few hours, and signup was quick and easy. Great experience!

Ca
Review №67

Prompt responses, helped us get two insurance policies in place so quickly

Zi
Review №68

The service here is wonderful! They have always been prompt in their return calls ( when needed) Would recommend their services!! So glad we changed!

Mo
Review №69

My daughter is in college in Michigan and her car (insured here in Washington) got impounded through no fault of her own. The impound center insisted that the car had no insurance and therefore we could not reclaim it, in spite of the forms we had faxed to them. ProStar employees scrambled to rescue us. They went above and beyond to prove to the impound center that our insurance was valid in Michigan. My daughter got her car back. Thank you so very much.

Ty
Review №70

I just switched to Pro Star from another broker and Brian has handled the process wonderfully. I am very happy that I made the switch to Pro Star.

Ry
Review №71

Always looking out for my needs, through any life changes. Continually improving. Great work team! Thank you for all you do!

Ke
Review №72

Everything is always explained in terms we understand. Eric is SO PROMPT in his responses, as well as getting everything moving quickly and efficiently for us!

Ju
Review №73

Brian was super helpful and very pleasant to work with. He was fast and efficient. I was super happy with my experience!

Sa
Review №74

We have our home, auto, life, and umbrella policies through PROSTAR and everyone we’ve worked with is super friendly but still professional. We’re not inundated with needless calls, emails, or mail but they do keep an eye on things and check in before our policies renew to make sure our coverage still meets our needs. Questions are answered quickly and it is clear the team has a lot of knowledge and expertise. Were coming up on 5 years with PROSTAR and were so happy we found them!

An
Review №75

Eric Johnson and his team are very responsive, knowledgeable, and happy to take the time to explain the details of various products. I am happ to recommend them for insurance needs.

Ji
Review №76

Awesome service! Always responsive and looking out for their clients. I have used ProStar for over 15 years and never had a bad experience. Recommend them whole heartedly!

Ka
Review №77

ProStar was unbelievable! Recently my house caught on fire. It was very traumatic and I will be out of my house for months. When I tell my story about how my insurance is covering everything (LITERALLY everything!) people want to know who my insurance is and how did I get it. I thought I would write a review because PROSTAR was so awesome in finding me a great insurance. One day my mom thought I was over paying for car insurance. She found PROSTAR online who ended up helping me find a super deal on insurance for my car/house! Honestly the staff there is incredible and fun! I highly recommend them!

Pe
Review №78

They were great from the beginning of the process of changing insurance companies. Prompt calls, fast response, and great follow through. Thanks !!!!

Sh
Review №79

Found these folks through Dave Ramseys ELP (Endorsed Local Providers) program. Always professional and great service. I now have Home, Auto, and Umbrella policies through their excellent brokerage and they review the coverage to see if they can save me more money yearly. They beat all the insurance policies I had in place before finding them.I had several questions about various options and they did a great job of comparing them and giving me competing quotes so I could make the best choices.

Jo
Review №80

Very impressed with Agent, Chris Vargas. Good Customer service. Great job of searching for best rates.

Je
Review №81

I appreciate how quickly they responded to my inquiry about insurance and the fact that they texted instead of calling because I get nervous on the phone and feel that I can give more accurate information through text where there can’t really be as much miscommunication. Plus the pricing was great too, especially as a first time renter needing insurance.

Ch
Review №82

You are always responsive, attentive to our insurance needs and offer suggestions that will benefit me before I even ask.

Ma
Review №83

All our questions were answered promptly and the prices you provided were competitive.Thanks for all your help.

Ja
Review №84

I really love the personal level of service and quick responses when I have questions. It definitely feels like youre on my team and I appreciate that.

Ti
Review №85

Im so glad to be a part of the ProStar family. Thank you for helping me so thoroughly.

Da
Review №86

Competitive PricingGreat customer service

Wi
Review №87

ProStar saved us a lot of money when we first switched and continues to be competitive. Always prompt answers to my questions and easy to work with!

Ad
Review №88

We have always had good experiences with pro star. Quick responses, and easy to make changes etc

Wa
Review №89

Whether its adding coverage to an existing policy, or assistance with filing a claim... the fine staff at Prostar Insurance continually exceed ANY expectations I have of customer service.Keep up the support Prostar!!!-Walter Plevancicsatisfied customer

Ty
Review №90

They are very easy to work with and explain each process clearly. They are very friendly and are always willing to help.

Ca
Review №91

Theyve always been very responsive and the coverage and price are great!

Ri
Review №92

They take care of everything for me. I have nothing to worry about.

An
Review №93

Brian was so helpful with switching my auto insurance policy to a much cheaper option. Thank you!

Ji
Review №94

The availability of the office and friendly voice on the other end always willing to help

Sc
Review №95

Quick and friendly service.

Ja
Review №96

Prostar Insurance has not only saved me a ton of money on my insurance but I have also build a great relationship with my agent. In my business, its all about the relationship and it would be hard for any other agent to earn my business at this point.

Ti
Review №97

Aside from saving money ProStar insurance has been there to assist me with all of my insurance needs and help me with any questions or concerns that I have had. They are very professional and prompt with responses.

Br
Review №98

Great service and easy to work with

Pr
Review №99

Personable, helpful and competitive.

Ha
Review №100

Allison went above and beyond for my husband and I. She took a very stressful, confusing situation and dealt with it so I wouldn’t have to.

Information
83 Photos
100 Comments
5 Rating
  • Address:10308 NE 183rd St, Bothell, WA 98011, United States
  • Site:http://prostarinsurance.com/
  • Phone:+1 425-881-2400
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance broker
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:8am–4:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–4:30pm
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