Very good gym, my only complaint is that it closes early (9pm on weekdays 6pm on weekends) so if you have late nights at the office it may not be the gym for you.

Equinox in Back Bay is by far the best health club I’ve belonged to. Spacious refined atmosphere with a large, eclectic, array of equipment. Multiple stations means no waiting for weight stations during peak hours. Highly skilled and dedicated instructors for top notch classes and individual training. Clientele has superb gym etiquette. Kind/welcoming desk staff. Pricey but worth it if your fitness level is a priority.

The BEST gym in the country. I was a member for years until I relocated. I miss this gym so much! Extremely professional, innovative and hard working trainers (these trainers are no joke-they know how to push you to the next level), state of the art equipment-- a far cry from the gym were currently using. People are there to work out, nothing more and nothing less. It literally makes me sad to be away from Equinox. We miss it! Thank you for your excellence!

I don’t EVER leave reviews unless good but I felt that this one was necessary to warn others. I joined this gym towards the end of March. They were offering a free month trial for the gym and I thought “why not?”. HUGE mistake. I didn’t do any research. I went to he facility once and didn’t really like the vibe there. Did some research when I got home and saw a lot of issues with people trying to cancel their membership. Immediately after seeing that, I submitted my request on the 4th of April. After unnecessary back and forth with the employee there, they finally submitted my request on the 12th. It is now the 24th, I’ve still only entered the facility once and I was charged for a FULL month’s membership. None of it makes sense! And trying to get a hold of anyone here is literally impossible. Please save yourself the hassle and do not fall for their “free” trial like I did!

Larissa (yoga instructor) is absolutely fantastic. Shes great at coaching all of the students to make progress in their practice. Class is intense without pushing you past your safety limits.She has a wonderful combination of technical skills and personal warmth.

Overall poor experience (other than front desk staff, who were great!) - I had a massage that re-injured my shoulder, after expressing and writing down in the intake form that I had a shoulder injury. The therapist made me feel like she didnt want me there, I had to ask if we were doing any aromatherapy for my Aromatherapy Massage, I felt her nails throughout it... the list goes on. I should have got off the table but felt uncomfortable to do so. The spa director had great communication at first, and then feel off the radar once I checked in about my reimbursement and possible assistance with doctors appointments. She never sent me the reimbursement she said she was going to and I have had to move to legal counsel to assist. I will only get body work from therapists I know from now on. Sad to say this was my worst spa experience to date.

Great place. Way better than the one downtown on Avery street. Clean, great equipment, friendly staff. Pricey, but worth it.

This might be the only equinox Ive ever been in that requires you to bring your own lock. As in they dont have locks for you to borrow. As in I cant work out after work unless I know that. At least have a warning somewhere on the app that tells you that. Am I wrong in thinking that for how much you pay there should at least be locks you can borrow?

Excellent safety protocols in place

Love the newly renovated gym! However this one requires you to bring your own lock.

Was told my membership was cancelled and there would be no further charges to my account. Then I see on my credit card that I was charged for another month, so I called for a refund. I was assured that they would refund me. The refund still hasnt come through AND I looked at my credit card bill today to see I was charged for another month.

Ive been a member of Equinox for a year now. It was an awesome gym with fantastic amenities, equipment, and classes - there was something about it that got me out of bed in the morning instead of hitting snooze to sleep in through my allotted gym time.I had to cancel my membership after accepting a job in a new city, and they ended up adding ridiculous fees. When I reached out to the operations manager, Victoria Carroll, she dodged my multiple inquiries despite our past correspondences. As someone who has referred multiple friends to Equinox in the past, she did not at all attempt to make my departure a pleasant experience, and now I would think twice about joining another Equinox branch elsewhere.Though in most circumstances, I found the customer service and community to be very kind and supportive, this treatment was pretty egregious. Still a great gym, but if your living situation may be unstable for a year and you may have to leave town, think twice before having to deal with Victoria.

Always ridiculously crowded. Impossible to even get changed in the locker rooms without getting elbowed. Its abundantly clear they are prioritizing numbers over quality. Been coming here for years but its just been all downhill lately.

Great atmosphere, fun classes, and always motivating.Pricey....waiting for one in Cambridge, MA.

High quality gym, very clean, lots of space, new equipment

They constantly bill you for unexplained charges. Not worth the money and hassle.

Great classes!

Cheap Parking