I tried this airline in my way to Boston. It was from London to Boston. Then from Boston to Manchester as I was transiting to KSA.In my way to Boston I was in Saudi airlines that allows two free checked in bag with 23kg each. But when changing flight in London the virgin Atlantic allowed only for one checked in bag with 23 and I found that contradicting.The flight was around 6 hours and more. The service on the flight is really good although some of the flight attendant would do do an attitude. They serve juice first with crunchy salty snack. Then they serve the main meal with usually three different options (vegetarian one included). They then serve juices continuously. One hour before the flight lands they serve another light meal - light sandwich plus dessert.Check in from London to Boston was a hassle. But from Boston to Manchester was excellent. They dont have special relaxing area under their name with discounted or promo codes for their passengers.They provide headset, blanket and pillow with some free entertaining list on screen to watch. Sometimes the internet on board is activated.I definitely would travel with it again with a hope of attitude improvement of flight attendants.

Booked a flight to the UK back in January for our vacation this May. They partner with Delta to connect from Dallas to Atlanta, then take Virgin Atlantic to the UK from Atlanta. On the 14th of April Virgin Atlantic discovered that the flight with Delta (that they booked us on) would not arrive within the hour and a half before Virgin Atlantics departure, so they cancelled my flight with them and put us on another flight to the UK with Delta Airlines that leaves 5 hours after we get to Atlanta from Dallas. Then they waited until April 20th to tell us about the change and that our seats had been sold. Our only option by then to get a flight with Virgin Atlantic would be to pay them an additional $8000.00 for two tickets.I consider this a bait and switch as my tickets were discounted due to my being a Virgin Mobile customer and they could sell our seats for a much higher price. When I contacted them for the third time on Monday April 23rd to try and get the flight changed in order to fly with Virgin Atlantic as originally planned back in January, and telling them we could fly out a day later or two days earlier, I was told there was no reason I should expect special treatment just because I preferred to fly with Virgin Atlantic rather than Delta and that my 5 hour delay was ok as long as they got me to the UK, that was all they owed me.I will never book another flight with them, I will switch my mobile carrier to anything but Virgin and British Airways (who we usually fly direct from Dallas with) will ALWAYS get our custom.

Virgin Atlantic sucks......no action of racial discrimination on their flight

The most confusing airport Ive ever been in. But it is clean with nice mosaics all around.