Josh, Austin and the newbie Joshua was on point and we loved the special politeness of all the attendants! Great Team! There was one other attendant who changed the oil and I overlooked getting his name! Im grateful for him, too! ππππππ
They are great. Very courteous and give you fast efficient service. The only place I take my truck for everything.
Friendly, attentive staff especially Joshua. He was very polite and friendly.
Fast and professional service. A bit pricey at $90 for a 5-quart synthetic oil change.
Fast friendly service. Austin the assistant manager super cool nice guy!
Great experience! Helpful, friendly, efficient folks.
Excellent service, friendly attendant, works well under pressure & got inspection done in a timely manner.
Well it seemed like they were excellent...I spent $330...oil change (Diesel), new wiper blades, new air filter, new fuel filter....however they marked that I had washer fluid added...nope no washer fluid..now I gotta go down to Wal-mart and get washer fluid and put it in...seems like a small complaint but...$330 π€·ββοΈ
Austin and his whole crew was the best and most respectful young men
I got my car inspected here. The gentlemen working at the time were very polite, helpful, and understanding as it was my first time getting my car inspected. They were very professional. The inspection was quick and easy and I was done within 15 minutes. I also called beforehand to see what the wait time would be like and the woman who answered the phone was extremely polite and helpful as well.
Great experience the manager Austin was very nice explain everything thank you so much
Always excellent. Friendly, no pressure, in and out as quick as possible.
Honest team, & great customer service! Iβll be back.
Great customer service from Renzo
Very nice people, they were on their game. Would use again
Great people, great service.Fixed me up quick. Ill be going back!
I needed my oil changed and I googled what was close to me and Im familiar with Valvoline oil change. They were very friendly and on point with everything Ill be going back when its time to get my oil changed again.
This is where I take my vechicles to get oil changed and inspection. They are fast and friendly.
Great experience, very professional. Thanks
First time there, but employees are not professional. After making this post on Monday oil light and check engine light came on so Im back here today my mom came yesterday they claim it has nothing to do with what oil they put in this car this is a 2017 Ford Focus I know myself it uses synthetic but the smart people here at Valvoline on Airline Drive says it uses conventional oil. Motor ticking and and have very low compression but they claim it has nothing to do with them never again will I use this place if it werent for my mom I wouldnt have come here to begin with
Very professional fast and efficient.
I will drive an hour to get my oil changed here again. They found an issue my normal oil change place was creating and got me all fixed up! I had a great experience, everyone was so friendly and seemed to be enjoying their jobs.
Trevor walked up to my car and automatically asked me to open my door then began checking my tire pressure. After waiting to get an inspection sticker 30 minutes, I finally pulled up to the bay for Austin to ask me what did I need help with today. Which is what Trevor should have done. After telling him I just needed an inspection sticker Austin quickly glanced at Trevor and then began to tell me sorry to have me wait that long but they are all out of inspection stickers for the month of February. Trevor then says β oh my bad, I ASSUMED she wanted an oil change. How do you assume ? You guys provide more than just oil changes. This was a real inconvenience. You guys should train your employees to not just assume and actually see what your customers are here for. I could have spared 30 minutes. Thanks for nothing !!
I have gotten my oil changed three times with valvoline. Each time, the employees are very pleasant and work fast. Best experience getting my oil changed!
Great place to do business with. Very knowledgeable and friendly staff. My choice for all my vehicles oil and filter changes
These people lie. They didnt have the right kind of oil for my truck. They told me they would change it for $20 if I brought the oil in and provided it myself.... when I looked at my receipt they had charged me the regular price. When I brought it to their attention they would not take it off my card but told me they would do it for that price next time.... like I would bring any of my vehicles back here... fool me once shame on u ... fool me twice... shame on me
Very nice people there to help you out
Techs were very professional!
Very honest and helpful staff members. I appreciate the extra services they offer that I wouldnt normally think about, but they do need doing, to properly maintain my car.
Great! I received professional, courteous and quick service. Staff was friendly and caring.
Stopped by from out of town needing an oil change. Greeted quickly. Air pressure and air filters were checked as well. Pleased with the pricing and service. Friendly team.
On Oct.16 2018 I was looking for a oil change at a affordable price. I was driving by Valvoline, John the manager & company headed direct over to my vehicle to greet me over. The full experience was excellent customer service. I cant thank them enough, but here goes Thanks Again John & Company.
Alex, The Manager gave impeccable Star Stella service from the heart! He changed the filter in my glove compartment that had not been touched! I have had several oil changes, and no one offered to change this part! I will be sending friends and family to this business! I feel like he has customers best interest at heart! #Angel
They do a good job. But the price of the oil change. 91 dollars. Just full synthetic oil change. Im going to half to start doing my own. I figured out I can do my own for about. 45.00
Only place I will go...they are very professional and courteous
EVERYTIME I come the customer service is amazing! We only use them.
The best customer service! It was FUN! They engaged with my kids, were easy going and made great conversation while maintaining their professionalism. The manager Michael and employee Kendrick are absolutely stellar. I cant wait to go back for another oil change. I bet youve never said that about where you get your oil changed at. I hope the GM of this location knows how outstanding his employees are and goes above and beyond to keep them at this location. Best oil change experience ever. Period
Great place for all your vehicle maintenance needs!!!
Good job π
A guy named Austin that works there was very friendly and very helpful
Beware! I went in for an inspection and renewal sticker and they take my $20 before fully inspecting my vehicle. Tell me that my lights dont work and they can replace the bulbs for me. When I decided to go somewhere else to buy my bulbs they tell me they cant give me back my money and they will have to take my current sticker off which didnt expire for almost two months. They ripped me off and wanted to force me to either drive away with no inspection sticker or buy their products.
These guys are friendly and polite and service your vehicle quickly and thoroughly
It was busy and we had to wait, but no one was sitting on their butt. When it was our turn the folks were fast and yet courteous. Very professional. Checked my tire pressure, asked about air filters, and had me on my way. Nice job guys and girls.
Good place to get a oil change
This is the Valvoline to go to. A great bunch of guys whom are very courteous and friendly. Ask for John the manager and hell treat you right.
I was told I βneededβ a new cabin air filter and they could give me 15% off the oil change AND the filter. When I went to pay he said only the manager could do 15% off the oil change that but that he could give me 25% off the air filter when he clearly told me it would be 15% off everything. So basically I got $10 off instead of the $22 I thought I was getting.... just be honest.....
Austin & Mr Rob were very informative on recommending proper tire inflation, air filter, & higher mileage fuel. I also needed a tire plugged & they gave me a local recommendation, but I will still continue to have oil changes & tires done here.
Really good I noticed a big difference in my car driving for the good
Great service and good knowledge providers here! They definitely take care of their military also!πΊπΈ
I went in for a quick inspection, and thatβs just what they gave me. The service was great, and the gentleman that serviced me was extremely kind and efficient! Ask for John.
Came in for an inspection sticker and they were out of the month that I needed so they gave me one for the month before. I was promised if I came back in they would give me the next months sticker. It was a lie and there was no mention of having to have the same vehicle in that time frame. Overall very poor customer service and a waste of time. I wonβt be returning to this location.
Great experience! They were fast and personable. Robert provided great service and Jazmaine was excellent too! Iβll be back.
Great service and great people. They are alway upfront with me with about the cost and arenβt pushy when offering other options.
This location and the District Manager, ROCK! They give amazing, over and beyond, customer service! They saved me!! Thank you, Guys, from the bottom of my heart! See you, soon! Thanks..Cathy C.
Went in for a oil change and there were multiple cars being serviced and employees werent sure if they had enough oil for my car; after running around for a few minutes they found a literal bucket of the correct type. After watching them run around in a panic over that I was ready to drive off and find another place but stayed since I was already there - a mistake. The very next day a part of the underbody engine cover began dragging on the road because a screw and a bolt were not replaced, and according to the dealership, Valvoline didnt even bother changing the oil filter when they changed the oil. Will make sure to avoid all Valvoline oil change places in the future.
I went for an inspection on my Harley. Nice people, were pretty busy, but got to me quick. I wasnt there maybe 15 minutes.
The service was great
Austin and the guys were very friendly and helpful. Ill definitely be back!!
LOVE THEM β€οΈ only one I go to, and they donβt act nice they REALLY are nice .P.s thanks for the help today was my birthday πͺπ½β€οΈ
The guys there where great and acted professional
Very friendly staff, throughly check my engine, very please.
Honest. & quick friendly service did good job!
Ur new crew here is amazing. I recommend this store on a personal level!!!
The team at this location was transparent, friendly and quick.
Nicely run. Well oiled machine
The guys are super awesome in there got in there at 8 I was out of there by 8:06
Fast and friendly as always
Great crew
They are very nice here.
Stopped here driving across country. Great service.
I will NEVER go here for an oil change EVER again! The Manager Jarrell is completely unprofessional and extremely rude. He did a horrible job on my car. When I confronted him about it he acted like it wasnt a big and continued to be rude. I didnt realize it was that hard to have common courtesy. I wish I could give this place ZERO stars.
Quick, friendly, top of the line service!
Fast and friendly
Absolutly awesome customer service!!!
Amazing service and the manager john is abosulety the best!!!
Good friendly staff
Thorough & honest with services.
Good fast service π
In and out quick
Terrible staff and management very unprofessional
They did outstanding
Always courteous and efficient
Fast and friendly service
Thorough service!
Not my usual center but so glad I stopped by here. Staff was much friendlier, patient, knowledgeable and professional than the one I usually go to. I will definitely be back. Thanks guys!
They broke my glove compartment and didnt bother to tell me until I wanted to put something away and noticed it had been broken