Great service! My air conditioning was leaking and they were able to replace the hose and recharge my entire system as quick as they could so I could get back on the road! The owner was who helped me and made sure I had the best quality job done! I highly recommend going here for any of your vehicles service needs! Thank y’all so very much!
We have been using Cypress since 2009. Always friendly and professional. They have taken care of all of our vehicles over the years.
The door and google says they are open till 6 pm. I arrived at 5:28 the was closing the door and said they close at 5:30. I said to the manager the door says 6. He looks at me and said it’s wrong. We are closed. Will not be back with service like that.
Had oil change. Found staff to be courteous and friendly.
Great place for oil change or auto repair. They are very courteous and professional. Found problem quickly and did the repair for a very fair price. The workmanship was outstanding. Frances and her crew will take very good care of you and your auto. Loved the experience
My wife and I love taking our vehicles here. Always a great atmosphere and Big A always takes good care of us. Appreciate that they take the time to vacuum and clean our windshield. We’ve also used their automotive shop in the back and they have done a great job with our cars. Highly recommend if you are looking for someone to service your vehicle.
Quick and only place Ive found that service Range Rover!
The service at Cypress Lube Express is some of the best I have received recently. They were friendly and fast, the service was superb. I would recommend them to anyone looking for vehicle maintenance!!
I just want to say thanks so much to Cedric and Jeff for the awesome customer service they showed me. These 2 explained what they were doing and why it needed to be done. As a person with no service experience i felt like i was right there working with them. I will for sure be coming back for more services. Excellent customer service.
This place is awesome!!! Did a great job on my Jeep and they are so nice and informative. Francis the office manager is amazing. Highly recommended 😊
Took truck in for starter issue. Cypress lube said it was starter fuse. They my checked my battery and everything else. They said it was all good. Cypress lube replaced my starter fuse. Truck would crank. This was may 18. Truck wouldnt start today. I called them back. Francise told me yea it seemed like your battery was drained when we got finished. Apparently they didnt check it post fuse installation. I took my business else where . I will never use them again. it like they spin the wheel and decide what to fix. Not very competent work done at cypress lube. If I could put 0 stars I would.
Stopped in today with our truck for oil change and such. Everyone is so friendly and helpful. We are new to the area so very happy they took the time to care. We will definitely be back for truck and car needs Thank you Cypress Automotive Center
Thank you to Frances and All the mechanics at Cypress Auto for providing VIP Treatment!!They really take a personal touch with their customers and this was so great because I’m new to the area.Thank you again for great work and customer service.. If you ever need a mechanic in Bossier City area, CYPRESS AUTO IS WHERE TO COME!!
No masks, including service tech and manager. Big sign on window, you have to wear a mask to come intotheir place of business. When asked they said it wasn’t necessary for them to wear masks if six feet away while they were two feet away. Used them for 15 years, no more.
Awesome service and friendly, professional staff. Honest business that won’t try to oversell you. Would definitely recommend and will use again!
Has amazing service as always. Jeff, ced, Tom, and Anthony take care of me Everytime I come in. I dont feel like Im just another customer to them because they treat me like family. And I watched them take care of the person who was getting their car serviced before and they treated her the same way. I truly appreciate the guys at Cypress lube they are great.
Great place to get your oil changed! Nice crew except for Frances. She is rude...not her first time. Came in today didnt speak and started slamming things in the sink to the point my ears started ringing and I got up and went outside. I dont appreciate being watched to make sure I pay for services rendered. I bring two vehicles to this establishment and Im very capable of paying for services that I request...cash or credit!!!😡😡😡 Thank Frances for the three stars because it should have been five.
Jeff worked on my car and he was great!! Very professional and great customer service! I will be back for sure.
Been getting my oil change there for several years and they always do a good job… Very thorough and very professional
Fast service and done right see in 5000miles
Competitor quoted an exorbitant amount to change headlights. We were more than happy with Cypress!!
Friendly courteous service., especially Frances. She takes time to answer customer questions and makes sure everything is good. Come see...
Went in for oil change and Frances was absolutely fantastic! Very friendly and helpful!
A very friendly and accommodating staff. Fair, honest and they know what they’re doing. Best in town.
Great shop!!!!! This is the ONLY place we will go and we live in Shreveport so we make the drive. Awesome staff, incredible family that owns it.. Josh took super-duper care of us and didnt try to get us to buy all this bogus extra stuff. Give them a shot.. you WONT be sorry!!!!!
Francis did a great job handling the problems with my truck. I will definitely be back for any issues and all oil changes!
We stop here any time we need our oils changed or something needs to be checked on. They always take care of us quickly and efficiently. The staff is great and go above and beyond.
These guys will take great care of you. Theyre pretty quick with an oil change, but not so fast that makes you question what they actually did like most Express places. Theyll also fill up all your other fluids and check everything else out while theyre under the hood.
Customer friendly and very fast. Would recommend!
While their service was fast and everyone was very friendly, I would have to agree with the other reviewer who commented about the $45.99 basic No Frills oil change. I was charged an additional $8.48 for their house Pennzoil, presumably because I went over the 5-quart limit by 1.5 quarts. They only washed the front windshield and they did that with a squeegee which left drips and lines. They were good enough to install the new air filter that I already had, but that still makes it difficult to feel good about the price!
I called for a quote to have brake shoes replaced on my 2004 Chevy. Silverado. They quoted me at 700.00 dollars. You can purchase the pads for 90. Dollars at O’Rileys.
Anthony and his team were very professional. They also had great customer service!
Great crew!! These guys have been taking care of our company vehicles for years! They always do a wonderful job. Very honest and friendly! Thank yall!!
I Trust the team at Cypress with both mine and my wifes vehicles! Great friendly service, dependable quality products, and nothing like using a locally owned business! Give them a chance to make you a life long customer.
Great place to get your oil changed! Great customer service
Fast service, no fast talking, they give you want you want and get you in and out. Showed me the air filter and suggested I not change it, vacuum the car, checked and filled fluids and washed the windows. I will be back.
Have had great experiences here for years as they take care of our fleet vehicles. Always have provided great service, and using name brand stuff makes us feel better because we know we can trust them an products they use.
Great team here and loves these customers.
Clean and Quick!
They will get you fixed up right and on time and customer service is second to none!!
Quick and friendly service. Little bit more pricey than other oil change place, but the customer service is amazing.
Great service and Im always in and out of here in no time at all.
These guys are the best! Always honest with necessary services, never try to oversell any unnecessary services, and fair prices make them my go-to shop!
The guys was nice and professional
Honest mechanics who do an excellent job. I recommend them.
Wonderful service and friendly faces.
Always fast and friendly
Everyone is very kind, courteous, and helpful. Only place I trust with my car.
While the service was good, $49.95 for a basic no frills oil change is a bit much in my opinion. Gee, might as well have went to a dealer.
Said my Turbo was blown out and it wasnt.Was ready to charge me $400 to SEND it off to a friends shop that rebuild turbos.
Great staff, super quick and professional.
Great care of your vehicles
Good place for car care
Awesome
Great service!
Fast, friendly service