I WILL NEVER SHOP HERE AGAIN! I came to pick up some balloons, noticed the cashier had a line so I found another employee. I asked her if she could assist me. She then made a loud sighing noise as if I was bothering her. She was moving at such a slow pace. I asked her if she could move a little faster because I needed to delivery the balloons to a customer. She said then replied with I didnt even need to help you in the first place and I was shocked by her response so I said you are at work and Im a customer she kept muttering under her breath that shes not a cashier so she didnt have to help me. She then refused to give me the balloons. She was on her walkie talkie with the manager the whole time saying that shes going to walk out right now because she didnt even need to help me . The manager didnt come out from the back to tend to the situation at all.This location is a joke. I would be embarrassed to have employees with that attitude representing my company.
Balloons are the worst so is the staff about correcting issues. Bouht balloons here for my daughters 3rd birthday. They were on the ground 6 hours later as the party started. When I called to try to correct the issue they said I should have gotten high float which was never offered to me. Go to the dollar store their balloons last for 3 weeks and dont cost $10 apiece
All the good stuff for party in one place
Helpful staff. Decent selection. Nice people!
Just couple items for Sponge Bob birthday theme!
Best place for party essentials!
This party City is horrible!! The staff is RUDE and theyll stare at you for 20 minutes waiting for balloons just to tell you youre in the wrong line. This place is a complete joke. Stay away and find another location...
Anything you could possibly want. Great store!
Good hours,more for kids
Betty is the best employee you have, a pleasure to deal with. Friendly, quiet, polite. The best, management material
Excellent customer service.
Looking for Halloween customs, there didnt have a variety, found accessories a lot.
I’ll start positive, Bella and Betty were great help at picking out balloons and party-related decisions! Great customer service skills and very friendly!When manager Sandy walked in the energy changed as she yelled across the room to her employees. Super condescending and rude! Should NOT be working with the public. All her employees are scared of her. She works for a PARTY store!I would give five starts but the store needs a professional manager ASAP!
Slow checkout. Took 45 min on line to buy 15 balloons, worst of all, of the 15 un-inflated balloons I purchased, only 10 were able to inflate! The rest had small pin holes and leaked almost instantly after being filled. Never going here again. This store is bound to fail.
👍
Total BS! I bought balloons for my sons 9th birthday to surprise him. Drove home all of 10 minutes and half of them are deflated. Called up and they said maybe it happened because it was hot out. It’s 74 degrees out. I’ll never shop at that store again.
Great customer service!!!! I placed an online order to pick up in store and the manager Traciann called to let me know they didnt have the item in stock anymore and suggested similar items I could get instead. Patricia was also helpful in answering questions I had when I went to pick up the item. Thanks agn!!
This store does not deserve a star. Customer service very unprofessional, they have attitude, they will not refund items you buy at the store with or without receipts. They will not give you store credit either, instead they give you B nasty attitudes. Especially is you are not their kind. Everyone who works at this store are very nasty and uneducated.
Such a terrible experience. I went to get balloons for my company party and there was a boy with glasses talking on the phone with his co worker who was pregnant about a coffee order instead of helping me. Also, the girl with glasses and black hair didn’t even look my way when I said “is anyone going to help me” Such attitude from these workers. Never spending my money here again.
Manager was nice and funny even though the line was long :)
Staff Helpful. Friendly, good choices of products
Walked in walked out . This is one store that amazes me is still in business. So expensive.
Anything you need for a party or more can be found here from weddings to birthdays, anniversary you name it, they have it. They also have different occasion cards
Great stuff great service
Horrible slow customer service! Always have to wait in long lines. Told them I was going to leave a review regarding it and they just said “ok”! Nice.
This store is the WORST Party City to shop at. The staff is rude, especially one name Erica, I went to pick up an online order and she snapped on me because she didnt have the time to look for my order. She was so rude that I will NEVER shop there again. She was also very impatient towards another costumer. She looked like she needed her 15 minutes break and didnt get so she took it out on the costumers. The manager also looked like she was getting ready for a battle. Such a shame because I buy loads of stuff at Party City throughout the year!
Ok
Amazing service, very patient and respectful towards their customers
This place has terrible customer service. They close earlier than whats listed on their sign. Some older lady was absolutely rude, Im not sure if shes the manager but her attitude stinks.
Over priced, you can get everything online much cheaper.
Found what I needed. Staff was helpful. Store is clean. It is a bit costly but you can get everything in one stop.
If you go early in the morning, expect not to get help from employees. I guess they open doors while in meetings
Nice store with lots of things for party. I think they should have more things to make cakes
Got what I needed! Quick and easy.
Nice Staff.
15 pieces for $1 I love it. Any party supplies you can think of!
My husband went to this store to get some things for me. my husband was getting frustrated because he couldn’t find what i wanted he asked a young lady by the name of kaylin to help and my husband handed her his phone she not only helped me over the phone but got everything exactly right! thanks party city!
Busy but ok
Went here for supplies for my daughters birthday. I had her balloons filled with helium here, even though I thought it was ridiculous that you have to pay for the balloons, and additional cents on each balloon for helium....So, her party was less than 24hrs away, and the balloons were deflated. The cashier who was either tired or annoyed by my annoyance to pay for gas, didnt tie the balloons tight enough, so the entire time it was slowly leaking. Woke up the next morning, they were floating in the middle of the room. Extremely angry by this because Im sure it was done on purpose due to my unwillingness in the first place. Its ok though, word of mouth is a company killer.
Excellent place to play with your kids and like a kid!
Very friendly and attentive staff, when i called for availability of a costume they held it at the front for me as it was the last one. Thank you :)
One employee was very rude when I asked if they had any more of an item in the back.
Not crowded
Great varieties and I was able to find some good deals.
Party supply store. Theme paper goods, plastic cutlery, disposable serving pieces, holiday stuff. Courteous staff.
Long line, but excellent sales team helping everyone
Derick was very disrespectful to my mom he but all the thing out the bag and didnt even put it back my mom had to but it back. Very rude.
Great selection of balloons and everything else needed for a successful birthday party.
Stire was out of stock of almost all Easter Paper goods. Very disappointed.
Only 1 person in this location knows what they are doing young kid .. Worst party city ever
Great stuff. Everything you need.
No knowledgeable staff to help and surprisingly the items not associated w/ Halloween, were priced incorrectly and very unorganized!!!
Great selection of candy.
This is one of the biggest Party City stores Ive been to! Great selection!
Excellent Party City branch ... they have everything here.
The slowest checkout ever. 10 people in line and 2 cashiers
Best place to buy ro buy party stuff and candy
Clean and nice price a little high
Easy parking..always clean and organized
Great experience store manager was awesome
Great place for all party essentials.
Manager is a crook. Caught on camera planting merchandise by dumpster only to later rush to retrieve it. Go check out Cray Fam TV on YouTube it is all on camera.
Great selection. Help busy talking is one drawback when I was there
Everything you need! Good deals
Great place for party goods!
They need to work the cashiers better
A big variety of costumes for kidsm
Great place for party supplies.
It is good😝😝😘😸
Check your bags employees forget to give your bags. The second time I buy at this location and twice I walked out missing something. Meaning when they bag the items they tend to leave bags behind the counter. Luckly they do save it, but major inconvenience.
There is no better place to buy costumes and decoration for parties and hollydays.
Party headquarters for all Ur party needs
I placed an order online and when I arrived at the store they said they didnt have the order. Then they magically found the order but said we were out of some of the requested items but when my friend went down the isle the items needed were there. This place is ridiculous, Im going to Spirit Halloween to buy the remaining items needed.
When you walk in look at the line for check out. Ask yourself, do you want to wait 20 minures in line
They people that work their are nasty and rude dont even waste your time going their especially the mangers verry rude
The Halloween sale is mostly a lie. Signs all over say 90% off, then at the register, nothing is on sale. I asked the cashier, she said the items were exclusions.
Most of the shelves were empty and there was no one to help.
Top dollar prices but top dollar quality.
Empty
Sucked! Big time.
Everyone was wonderful but it is expensive.
Has everything you want for a celebration.
Nice people
I saw this rich girl I met at her dinner party with her sister here. :)))))
It was new years eve
Best place for a date
Same as all Party Citys.
All the party supplies you need!
WOW the selection is extensive
To expensive
Expensive :)
Good deals
Great olace
Favorite store
Great place
Not enough cahiers