Absolutely one of the best companies that we have ever had the pleasure to work with. Ivan took the time to explain the process to us and then carefully did the project to completion. You wouldn’t even know he had been here because of how well he cleaned up after the job was finished. Will be referring Grout Superior to any and all that need a referral. Thanks again Ivan!
Ivan was very detailed and weve now had all of our tile floors refurbished two years ago and now had our shower and tub refurbished and looks like new. His communication was very specific and his follow up once completed was as well.
So I had my new tiled shower grout color sealed and caulked by Ivan in Feb 2020. I contacted him in Feb 2021 and told him the color sealant stuff he put on was coming off and mildew was now a issue when it was not before. When I finally got a hold of him he told me he would be out the following monday. Something came up and I texted him letting him know I needed to reschedule and no reply to the text and he did not show that monday, so I assumed he didnt come because he got my text. So I then called several times and left voice mails. Still no response. So I emailed him twice and still no response. Its really frustrating having paid 500 dollars and told I had a LIFE TIME WARRANTY an yet Ivan wont honor his own warranty. I thought I was doing a good thing having my new shower forever sealed. I was wrong.Response- The fact that you felt the need to gaslight me and try to make the situation look like I was the issue and not your failure to honor your warranty and work, is sad. You and I both know I did not call you out on minor issues. The issues were legitimate and had to do with your product and how your work came out. You didnt hear from me until I sent pictures and told you the colored sealer was actually peeling off and I started getting mildew where its peeled off. That was a year from the original work.. Maybe you should have answered why you never replied to my texts and emails and calls and apologized and I could have felt like I could contact you, but the way you took no responsibility for the way you treated a customer doesnt leave me feeling like I can call you to have have you come and fix it.. Also I NEVER canceled on you other than the Monday I stated. Life happens...people have to reschedule. I know I even apologized for having to reschedule but I also gave you like 4 or 5 days notice. Why was it such a big deal to reschedule it? You act like it was my fault its peeling. I have read other reviews I know im not the only one this has happened to.
I called Grout Superior to assess two of my shower that were is bad need of repair. I actually thought I was going to have to completely rework one of the two shower as it had to much lime buildup and cracking. Ivan came by to assess and determined that replacement was not required. I had two other companies say that it needed replacement. In a very timely manner Ivan setup the repairs and was extremely professional in getting the work completed. It is the difference between night and day. My showers look better than new.I am amazed at both the Great job and Great Price. I highly recommend this company.
Ivan did such a great job on our kitchen and bathroom. Great communication, on time, and very thorough. Would highly recommend!
We had a wonderful experience! The grout in our shower had cracked and some dark spots had formed. They showed up on time and did an awesome job! Our shower looks brand new. The owner of the company is very organized and professional. I would definitely recommend to anyone looking for grout work.
Excellent job. Their Technique With the grout will keep my floor looking just like new. I had the kitchen floor done several months ago and the floor looks great today.
We had a great experience with Ivan and his crew. On time, professional, cleaned up afterwards and best of all was able to restore out kitchen tile and bathrooms to like-new condition. Very pleased.
Excellent service! The before and afters are incredible. Our grout had just gotten gross over time and these guys made all the difference! They were on time, professional and great communicators throughout the process.
Punctual, clean, professional. Grout Superior did a wonderful job on my master shower, floor, and tub. They were courteous and even worked around my two dogs! They cleaned up their work area well. We are very happy with the work and the price. Would highly recommend!
Ivan did a great job on my bathroom floors.
I recognize a quality company when I see one!I was impressed to learn that the owner of Grout Superior personally oversees virtually every one of their grout cleaning jobs throughout Birmingham. Actions speak louder than words.All the 5 star reviews are more evidence of the great work that Grout Superiors does.
Remarkable experience with Grout Superior! After quite a number of years, having unsuccessfully been unable to clean and maintain my old white ceramic tile shower, I had almost decided to tear it out and put in a new one. The ever present mold and mildew was disgusting. I received last week in the mail a copy of Birminghams Own Magazine containing an ad for grout cleaning. I called for my free estimate, even though I didnt think nothing would ever clean that nasty tile. Well, let me tell you, Ivan and his crew has just left, leaving me with a sparkling tile shower that looks as good as the day it was installed nearly twenty years ago. The personnel is professional and courteous and the price was very reasonable. Am I pleased? Would I recommend Grout Superior to family and friends? What do you think? signed: One Happy Customer
We recently bought a house in SOUTHLAKE Cove and spent money remodeling the kitchen with new quartz countertops new backsplash etc.and we liked the floor but the grout was in terrible shape. I called grout superior they quoted me over the phone and got the job done in less than three hours. I immediately texted my husband this floor looks amazing!!! I highly recommend grout superior to make your floor or shower look fabulous again. Thank you!
I have used Grout Superior on two different occasions now (two houses). Just recently 4 tiled rooms. They can take the dirtiest looking grout on subway tiled floor and make it look new with their process. I would highly recommend. I really think they have mastered their niche and doubt there is another group quite like them in the Central / North Alabama area.
Excellent work and excellent experience overall! A very cost effective solution to making older tile feel new again, while getting rid of any trace of mildew or soap scum. The team who performed the work was great, and the owner Ivan was great to work with! Highly recommended!
We recently bought a 1955 house with the original bathroom tiles in good shape but the grout was really dirty. After reading the other reviews, we decided that the cleaning, grout repair and sealing may be just what we needed to restore the 60 year old tiles. Goal achieved. The bathroom looks pristine. I was very impressed with the workers who did such an excellent job. Ivan Ardan, the owner of Grout Superior, should be proud of having such a good company.
All I can say is WOW! Our house is on the market and we continually had people complaining about the grout in the kitchen. Over years of living, it had become significantly darker in the high traffic areas. Despite my best attempts to clean it (on hands and knees with a brush) I couldnt improve it at all. Ivan and his guys were able to COMPLETELY change the color of the grout (it had been dark brown, it is now a medium gray) and make the entire floor look uniform. It honestly looks brand new. They also did a shower for us - and again, amazing. Ivan was extremely professional, his crew was great. I called on Monday, the work was done on Tuesday. Couldnt be happier.
Customer Service! Customer Service! Customer Service! Aside from a great product thats what these guys are about. Ivan and his team are courteous and professional and aim to please. Our bathrooms look like new- showroom worthy! We cannot be more happy.
VERY happy customer! From the start, Ivan came in, walked the house with us, told us what they could do and even what they do NOT do, and most of all....he did not try to over-sale us! Very genuine, up front, and knowledgeable about his products and applications. From there, the crew came in right on time exactly when they said they would, set up, worked hard, and got the job done with minimal (if any) distraction to us (I work at home and did not even hear them downstairs). The crew was extremely professional....and ready to answer any questions as well. Once done, the crew cleaned up as if they had never been there at all. Ivan returned to do a walk through with us, explain care and cleaning, and make sure we were satisfied. He even went as far as cleaning our stainless fridge because his crew had got a couple of fingerprints on it while moving it to make sure they covered everywhere! In the end, we are very happy with the work as well as the price for the work. We told Ivan to expect a call soon to have him back out for the upstairs! haha
Called to get an estimate on Friday and Ivan came back the next morning and cleaned and repaired my shower and bathroom floor. It looks brand new and so clean! Highly recommend this energetic owner. He does exactly what he says he will do!
Wonderful Job!!! Very professional and courteous. The bathroom was only Three years old and this made it look better than when it was first done with no maintenance. Also guaranteed. Highly recommended.
Ivan and his crew did a great job in my master bathroom. The shower and floor look like brand new. He and his crew showed up when they said they would and did a fantastic job for a very reasonable price.
I just had the nasty grout in my breakfast room and kitchen colored and sealed by Grout Superior. they did a fantastic job. The floor looks brand new. In addition, the crew and Ivan were very quick, thorough, professional and courteous.
Grout Superior met/exceeded all of my expectations. Ivan (the owner) is building a fine company. He and his staff do very high quality service, and were on time for each of their commitments. Their service is priced fairly. I would definitely have them back for other work.
Professional, quick, and affordable. I would recommend the product and the service. I am still happy after 3 years. 5+ stars.
Grout Superior is absolutely INCREDIBLE!!! They restored my grout in my bathroom and shower and sealed it about a year ago and it is whiter than snow still! No cleaning! No Mildew! No Mold! Thanks Grout Superior!
They came out quickly and got all the work done. The price was good and I am pleased with how everything turned out.
Update on my previous review. The owner (Ivan) saw my post, and realized how upset I was. Ivan come to my house to personally hear my complaint about the lack of clean up and assured me that he had addressed this with his crew. In compensation for my trouble he gave me a partial refund on the job.I am fully satisfied with the response. The work DOES look great, and I am enjoying my almost new tile!
Ivan and his crew do fantastic work! The difference is amazing! Used them in 3 different houses, and would highly recommend !!
I continued to remind the husband how much I wanted the grout cleaned and sealed. When I found this company and they showed me the demo, I was sold. Not only did they color and seal the grout to match perfectly with our tile in both the bathrooms and kitchen, they were able to fill hairline cracks in the tile and grout all over our kitchen. The husband honestly wasnt excited to do that himself, or begin to know how he was going to make the grout look right. We could not be happier with the results. Highly recommend.
I am O so pleased.........my 12 year old kitchen floor is sparkling, clean, looks BETTER than new! If I could give this company 10 stars, I would. Thanks Ivan and your crew!Barbara Stevenson, Pelham, AL
Excellent service, excellent work! Our bathrooms look like new! Professional, quality service.
These guys are the real deal! Ivan and his crew were professional and very thorough. If you need tile and grout cleaned and sealed, these are the folks for the job.
Great work and very responsive! Highly recommend
Amazing job. My floors look brand new.
Ivan was great to work with and his team did an excellent job!
Did an awesome job!!!