I can never ever get a hold of Terrill nor his staffs. They never call me back after leaving numerous messages after days n weeks went passed. This is very UNPROFESSIONAL ON EVERY LEVEL!!! My car insurances goes up without a warning at NO FAULT to me and they expect u to pay it. I will be filing a claim against this office ASAP!!!

I was happy with my previous agent, Sarah Dodson but then I was going to call to see why my premium went up, JuWuan picked up the phone and refused to help me and start accusing me to be not a person on the policy, or belong to other Statefarm agency....I request to cancel the policy right away and the call get disconnected.

There is much stress and work in dealing with a totaled vehicle. Juwuan Little was nothing but a professional in helping me get everything straight in order to get a new set of wheels. Thank you very much, Juwaun & State Farm team!

Darian was excellent. Explaining different options going over my needs. I was very impressed and look forward to working with Terrill Mayberry State Farm and Darian my agentCathryn B

I just had my best experience purchasing several insurance policies! Homeowners, car and motorcycle coverage taken care of with ease. Darian made this a very pleasant task for me, and was soo knowledgeable and professional. The rates are incredible and we couldnt be any happier!

I would definitely recommend to my friends, the servicing and response over phone was thoroughly professional

Kelli was amazing. She walked me through the entire process quickly and easily. She also got me a rate that was over 100 dollars a month less than I was paying before. I highly recommend these people. They are great 👍

Sarah Dodson is a magician when it comes to insurance! She has helped me with a few policies and issues I have had. Not only does she follow up but just goes above and beyond. I would recommend Sarah and the rest of the staff here to anyone who wants a super good deal and who wants to deal with professionals who will treat you like family and find the best options for your needs. Thanks Sarah!!

Superb! Full Stop...Weve worked with several persons at Terrills firm, all are unbelievably customer friendly, responsive and extremely knowledgable - Juwuan especially!

My insurance card had the wrong street name and when Customer service representative Juwuan Little correctionand discovered the change in rates which meant a savings for me.

Ive had such a great experience dealing with agent Cody Winer. Hes consistently gone above and beyond the call of duty in making sure Im well informed, even if I was considering another insurance carrier. Hes one of the few agents that I believe is after the best interest of his clients. What a great guy! Thanks for everything Cody!

I really do not like working with State Farm. Their roadside assistance is terrible. Twice they’ve send companies that we’re not bonded nor insured. One guy generously showed his crack while he put a dent in my tire rim as he changed it with. 2x4. After learning I wasn’t going to get decent roadside assistance from my good neighbor, I called my preferred companies since State Farm offers to reimburse. No. My agent Sara admitted lost the paperwork and I had to wait over a month to get that money back. But at least I got it, because most of the time when I call or email my agent, she doesn’t return my calls. The price here is “low,” but boy, you get what you pay for.

Cody is an absolutely superb agent. First, he always kept in touch with me without becoming intrusive. He was pleasant and professional, despite my indecision. Finally, Cody is unbelievably honest and generous. He took the time to go over several quotes from other companies, and advised me that his company could not meet those bids. When was the last time that happened? Never! I highly recommend Cody as an agent. I know he will always provide clients the best possible service and products.

I am so happy I chose State Farm for my renters and auto policy. Darian was extremely helpful, kind, and professional. I received my quote and policy and everything was all set in 10 mins tops! I highly recommend you do business with this agency!

Cody Is the most professional person that I have Delt with he is very professional and I love working with him. He is always honest on everything he tells me. Gotten our rate down compared to other companies that I checked into. I WILL NOT GO TO NO ONE ELSE BUT Cody.. Thank you Cody I really appreciate you!!!!

Changes were made on our homeowner policy without notification. Its hard to contact anyone the office gives you plenty of excuses to delay the expensive quotes and cant ever get in touch office is always closed for some reason. This is not a good agent of State Farm.

Sarah Dodson has always been outstanding for me. Shes gone above and beyond on multiple occasions. I would recommend her and her team 100%. Thanks!

The entire team at Terrill Mayberry are a joy to work with. Sarah and Cody recently made a number of changes to our vehicle insurance incredibly easy and Sarah was able to make further suggestions to save us money ! Easy to reach and they always come back to us immediately with helpful advice. We have been with this Agent for over 20 years - I cant say enough good things about them !

I have been working with Sarah for years, she always takes the time to explain the coverage and makes sure I am never paying for things I don’t need. She would also compare coverages to other quotes I have received and explain why while they may be less money they weren’t actually covering all of my needs. She always has the customers best interest in mind which is very refreshing in the insurance industry. I never feel like she is just trying to seek me on something. I can not recommend her enough, I wouldn’t work with any one else for my insurance needs

I had such a great experience working with Cody. I spent a lot of time getting insurance quotes and reaching out to other places; however, Cody was transparent and honest and was very responsive. He was always available to take my call and answered all of my questions. He took the time to educate me on different areas of auto insurance and when it came time to processing it was stress-free and seamless. Cody knew I was travelling to go pick up a car and it would be towards the end of business day, he assured me that he would stay after hours if needed to take care of my purchase. I would highly recommend reaching out to Cody for your insurance needs.

I switched from progressive & they saved me a lot of money per month & I received better coverage! Darian is absolutely amazing, so helpful explaining everything making sure all our questions were answered. I would highly recommend everyone to call them for their insurance needs.

My agent was Kelli. She answered all my questions and broken down what everything mean. Also she got me a great price for everything. And when I called her she was always available to speak to me.

The experience of getting insurance with this office was fantastic! My wife and I worked with Cody to get our car and rental insurance sorted out. We just moved from out of state, and needed help getting insurance transferred over and coverage for a new car, pretty much immediately. Cody was so responsive and helpful, and even offered his out-or-normal-hours phone number just in case we needed extra help.Great office and great help! We were so glad to find such a helpful insurance office in our first two weeks in Michigan. It definitely took some of the pressure off. I look forward to working with the Mayberry office and will give nothing but glowing reviews!

Jessica Johnson was amazing! She was very informative, detailed, thorough and patient. She didnt treat me like I already knew everything about insurance with State Farm. She also provided me with answers I didnt know to ask. On top of that, she gave me an excellent rate which made me very HAPPY and able to replace my previous insurance company. Jessica also provided me with great customer service, something most companies are missing these days. Im looking forward to working with her and having her magically appear when I need help, lol! I would definitely recommend her to all my friends and family. Thank you Jessica!

I have been going through this location for many years and they consistently take care of my family. They have always given me the best rates they are able to and have always helped out when things happen. Sarah D. in particular has been an absolutely wonderful person. She has always answered any questions I have with enthusiasm and has always gone out of her way to help when I need to make updates to my policies. She also asks about my family by name and how each is doing and what is new in their lives, which I know is not relevant to the business, but it is nice that we are not just another policy here. I will never go anywhere else and I recommend them to anyone and everyone.

Cody Winer gave me the best experience I’d ever had while dealing with an insurance company. He was very patient and was attentive to all of my needs! I was interested in getting car insurance and ended up with renters insurance as well!! Very professional and will get you the best quote to accommodate your needs. Thanks Cody your the best!

I had a great experience working with Cody Winer. He took the time to explain my policy and found many ways to save me money. He even talked me through a few different investment options that State farm offers without being too pushy or anything. He just wanted to make sure his customers were aware of all the different options we could utilize. He is a great guy and I would recommend him to anyone.

Darian was both professional and patient in our calls to navigate my auto insurance needs.

Since I switched to this office every person I have encountered has been very nice. They are always available for any questions I have and go above and beyond everytime. Would highly recommend. Sarah is awesome and very personable.I really appreciated Jessica who was very attentive as well as pleasant for taking the time to explain my coverage making sure I had all the coverage I needed.

The BEST insurance company i have ever had. Great customer service and the best coverage in Michigan at the best prices. Jessica was just awesome, very knowledgeable and had me insured in no time. Saved me money and found better coverage. Great place!

Nothing but great people there Juwuan is very professional and is attentive!

Ive been a client of this Statefarm location for many years, and have always been well taken care of. I really appreciated Juwuan today, as he took a half an hour to explain my policy and answer my questions. He was patient and thorough, and I really appreciated his kindness.

I was looking for a new insurance coverage for my auto and house. Out of all the request I sent out, Jessica reached out to me immediately and asked what I needed. She reviewed our policies, pointed out what was needed with our homeowners policy, since our policy had not been updated in a long time. Plus she saved us money! Everyone is very pleasant at the Terrill Mayberry agency. I definitely recommend having review your insurance needs.

Sarah Dodson is amazing, I have been with this office for years, no matter who answers the phone, they are all super friendly. I just love Sarah because she pays attention, treats you like a friend, helpful and looks out for your best interest. Will continue to recommend

When it comes to StateFarm your agent and team is really what makes it. We’ve been with SF for quite sometime and throughout our lemons our experience has been pure sweet lemonade. Cody has been beyond helpful, and has also educated us on the ends and outs of our policies. He has truly become a true favorite to work with. Thank you guys for being great at what you do. We truly appreciate your customer service.

I had an amazing customer service experience working with Cody Winer with State Farm. He made getting my insurance started, a very smooth process. He was always friendly, kind and knowledgeable of the whole process. He was always a pleasure to speak with. Looking forward to building a business relationship with him & State Farm.

Jessica at this Birmingham location has been absolutely wonderful with helping get the best savings and coverage that is specific to our personal situation and will in turn help my family sleep better at night. She definitely went above and beyond which is greatly appreciated. I will be recommending her to all of my family and friends. Thank you again!

I could not have ask for a better Insurance Agent then I have with Juwuan Little.Thank you for all that you do!Jada

I just wanted to say,what a fantastic job! Kelli, thank you so much for all your hard work. Ive had such a difficult time trying to get insurance. I looked into every company I could find and they were so expensive. You are a life saver. You made possible what no other company could or would do.

Jessica was excellent. She is a good communicator with meticulous follow up. Her skills made the process of buying insurance easy and efficient. She is very knowledgeable about the insurance industry . Her outgoing personality, patient and friendly manner is icing on the cake !

Started a couple policies today with Darian who is not only a pleasure but very prompt and knowledgeable. She is truly an asset to the team.

Cody Winer is my account representative and has been fantastic. He made transferring multiple accounts easy when I moved in-state and bought a car+house and has been easily available via email or phone. He is always able to provide prompt, accurate information and make changes to my account when necessary. Would highly recommend this office!

Sarah Dodson was extremely helpful and knowledgeable. Her 12 years of experience made everything easier and quicker. Sarah went above and beyond to find ways to save me a lot of money and now has my home, auto, jewelery, and life insurance business. I can not recommend her enough!!

Kelly J. Was very nice patient and informative. I am proud to be a State Farm client and Kelly allowed me the best rates and service I could ask for. Thank you State Farm team

I am a first time driver and rates were so high with every single company until i found Cody Winer, I dont know how or what he did but he came up with the best rating that fit my budget perfectly. He is super helpful and always available to answer questions and good at explaining what is going on. I would never leave state farm as long as Cody is there he is very knowledgeable. if you want best rating and super helpful person just ask for Cody I promise you you wouldnt be disappointed

I had a far too expensive auto insurance. Cody found me a new full-coverage policy and saved me 100 Bucks (from 277 $ to 175 $). All other companies forwarded me to Progressive before. He explained me everything very well and detailed. I am very satisfied with the service I got from them and would recommend them to everybody.

Juwuan Little was very professional and helpful. Great customer service. Presented me with the best insurance that met my needs.

Cody was patient and kind, and so VERY HELPFUL. I appreciate him reaching out to me. It feels good to be back with State Farm. Thank you Cody! You ROCK - Ramona Mayberry

Thank you Jessica Johnson for your help with our car insurance needs. She answered all of our questions and worked to get us the best rate and eligible discounts. The whole process worked out pretty quickly. Would highly recommend Jessica.

I work at a mortgage company and deal with many many insurance companies. I have never had such a pleasant experience as I did with this State Farm office. Jessica Johnson is amazing, very professional and so very friendly! If given the opportunity I will recommend clients to contact her for insurance needs.

I had the pleasure of working with Cody to secure insurance for a new vehicle. He went above and beyond for me and worked to get me insured as quickly as possible. He made sure that I knew all of my coverage options and was able to get me a very affordable rate. I really couldnt have asked for a better experience.

Sarah Dodson has been my agent for at least 10 years. Not only is she very fast at getting back to me, she explains everything in detail and answers every question I have. She is very knowledgeable and comes highly recommended. I would give her more stars if I could.

Team Mayberry has awesome members, one of them that was very helpful to me name is Juwuan. He was very helpful in helping me understand my policies and went into detail about my coverages. Juwuan showed patience and understanding and answered any concerns that I might’ve had. I recommend Juwuan to anyone.

I never write reviews but figured id leave some truth here. Cody at this branch is truly the best. He made it so easy for me to buy insurance and was honest and helpful. He always gives good advice for not only saving money now but for future me as well. Totally G.O.A.T. and good taste in coneys. If youre not sure of what you need I highly recommend this place.

Darian, from State Farm was very helpful and saved me a fair sum of money each month. Who doesnt like saving money?

Wow! Terrill and his office are fantastic. I was referred to them from a friend and I couldnt be happier. Their customer service is fantastic and they explain all of their products to great detail. I would recommend them to anyone looking for coverage or life insurance. I am very happy with my choice.

I highly recommend Juwuan from this office. He explained all the potential coverages that I was interested in. He gave me a piece of mind while shopping for insurance. Very reliable and professional.

My Agent is Sarah Dodson and she is Amazing. She is very skillful at getting the best rate possible. She has been my Family Agent for well over 10 years. She is the best.🙂🙏💪👍 Thank you Doll for all of your hard work, Lisa Dukes.

I am very pleased with the very thorough and caring service I recieved with Jessica Johnson. She is first rate in every way, super helpful and so very conscientious. It is a total pleasure to do business with her! Thank you so much!

Big shout out to the best representative of State Farm, Cody Winer! He’s awesome, fast, accurate and always there to help us save money and find the best plans that work best for us. Great job and Thank You!

Cody was extremely helpful when I needed to add and drop a car on my plan! He got the new insurance over to me and the dealership very quickly! Thank you again for your help!

They gave me good Quote and that was so affordable compare to other companies. Ms Darian is very helpful, cooperative. I really appreciate her work

Darian Genna was amazing to work with. I was happy to make the switch to State Farm because of her. Very helpful. Thank you.

My experience was awesome. Kelli Jelinek was so helpful and understanding. I would definitely recommend them to anyone looking for insurance. Very affordable and eager to answer any questions you might have. 😊

It was a pleasure working with the team, my experience led by Cody. Quite nice to find good people, ample products and the right prices. I was very pleased, to say the least. Thank you to Terrill, Cody and the team for your time and care – it makes a difference.

Ive been going to this office for many years, im treated like family, Terry and Sara are the best people. A few days ago I decided to sign a renters insurance contract, and I saved money on my car insurance. I recommend this office to all my friends, and I take them to the office to even show how friendly and professional they are. Good people, good job.

Cody Winer has been extremely helpful and has set us up with a number of different insurance policies (multiple auto & renters), including home insurance for the purchase of our first home. Codys experience really shines, especially his knowledge of real estate and mortgage lending, made the process go very smoothly. Cody is so friendly, we really enjoy working with him! Thank you!

Recently, I signed back up with State Farm after spending a year with a different carrier. Juwuan Little was the professional I worked with; he was knowledgeable, warm, a good listener and efficient.He provided referral-worthy service from start to finish - I was treated kindly and the communication was on-point.I felt like I connected with a team of pros interested in maintaining a long-term business relationship, allowing for changes in policies and needs in the years to come.

I spoke with Tabitha she was very friendly and answered all my questions and solved all my problems one of the best customer service I have experienced. I highly recommend you switch today!!! Very reasonable and competitive rates!!

Jessica was an absolutely wonderful person to work with! I previously carried progressive insurance and dealt with a financial hardship, had a lapse and they made it feel near impossible to drive. I decided to call StateFarm and was greeted with a warm welcome. She was very friendly and descriptive of everything. She did every single thing that could be done to get me a car insurance policy at a rate that I was able to afford! I’m certainly giving her a 5 star review. She earned it, and I’m picky.

Kelli is an amazing agent so happy that I found her, I was in a very short time frame window to find new insurance that was affordable and also was leaving for vacation. Long story short she got me into a new policy for a great price emailed everything I needed before I left for my trip would highly recommend her to anyone looking for insurance!

Thank You so much for helping me with getting my insurance together.You guys had the best customer service and deal out there. Always answered right away no wait time and dont have to go threw all kinds of recordings

Sarah Dodson was so informative as to what we needed to take care of our family. She truly knows her stuff and I would & have highly recommend her to other friends & family.

It was easy to discuss my issues with Cody. He understood exactly what i was looking for, committed to provide a solution and delivered on it when i needed it the most. Few professionals can work like Cody, in my experience and if i ever decide to re-use State farm for my insurance needs, Cody can expect a call from me. Thanks and keep it up !

Terrill Mayberry and his team are true professionals. They are experts in their field. I was initially just looking for auto insurance, but ended up learning alot about other policies that will set me and my family up for any future incidents. I left feeling more knowledgeable and secure about my purchases, than Ive ever felt before. Thank you very much to Terrill and his wonderful staff. You can tell they really care.

Terrill was able to combine all of my insurance needs for autos and home, while saving me money in the process. Most recently, I discussed financial needs with him to prepare for future years. It was a great learning experience and I purchased a policy in the process. Feeling great about my future.

Jessica helped guide me through the process, explained everything along the way and did her best to get me several discounts. Very professional and polite! Great job!

State Farm earned a customer for life. Cody helped me figure out the best coverage for my vehicles and saved me money switching from my previous insurer. Customer Service was top notch. Great job!

I have been working with Cody and he has been awesome. I was getting screwed by my previous insurance company and he took care of all my insurance needs. To include my home insurance. I highly recommend using their insurance.

This review is of Jessica Johnson specifically. I thought much about what and how to say this because I want this review to influence you!Ive been shopping insurance for > 50 years and I have found that, without any doubt, Jessicas priority is whatever is in the best interests of her clients - EVEN IF that means less commission for her, or possibly not even any at all !! That pinnacle of ethical sales counseling combined with a very charming personality and all that backed by the worlds highest rated insurance company wrt claims satisfaction - its an unbeatable trio!!DO NOT miss the chance to do business with Jessica !!

Shopped around for home and auto insurance with a ton of Companys they were the cheapest! Their staff is always so helpful I wouldnt be insured with anyone else. Have been with them for a long time. They are the Best!

Terrills office staff is very friendly, eager to help and easy to work with! I have been receiving services from this office for over a year and have always had pleasant interactions with everyone I have spoken with. They respond to phone calls and email promptly and are always polite.

Jessica Johnson is the agent I have been working with and she has been nothing short of awesome. She is very friendly, responds to emails within the day and explains things very clearly. I went into the office to get car insurance and she explained every part of my policy, making sure I knew exactly what I was being covered for and making sure I wasnt paying for things I didnt want. I got a great monthly rate than I can be happy with. Overall a great experience as I moved to Michigan!

I received GREAT customer service from Jessica! My rates were so high until I spoke with her. She is very personable and knowledgeable. I will definitely be recommending her services to others for insurance!

I had a very pleasant experience when called to get a quote for insurance to cover my car. Im used to most insurance agents who treat you like a client and not a person. Ellaina was not only professional, but she was very understanding about my budget and made every attempt to fit me into a a insurance package to fit that budget. She was patient with me and she did not pressure me into making a decision. I will recommend all my family and friend to her.

Tabitha has been wonderful in assisting me with my Auto and Homeowners insurance through Statefarm Birmingham. She’s knowledgeable and patient. She understands my needs and consistently keeps up on the changes in the industry to better assist me.

Cody is always extremely helpful and friendly. We have needed a few new policies lately and Cody handled everything for us and made it super easy!

Worst experience ever.! Worst insurance I ever had.!Do not get involved with State Farm at Birmingham location.!They wont help you when you really need them.!Trust me.!State Farm might be good.!Just not this location.!

Kelli Mapes-Jelinek, wow what a difference you made for me! Thank you so much! I cant thank you enough for the professional, prompt service. Not to mention the incredible savings! I will definitely be recommending all my friends and family to you!

Wow! Darian was such a great help! She was knowledgeable and personable, great to work with. I highly recommend this agency and working with Darian!

Jessica was amazing. She answered all my questions throughly, and help me save some money. That’s always a plus....but seriously she was awesome. GIVE THAT LADY A RAISE!!

Awesome company. I had someone steal my information and they are helping me move my date temporarily because of my direct express card. I love this company! This company is amazing. I love ellaina.

My name is Matthew Hughes and I had the pleasure of speaking with Darian Genna over the course of the past 4 days. She was very professional in making sure that me and my fiance received auto insurance and renters insurance for our newly purchased vehicle and town home.Her conversation was above average and her patience was second to none. She was able to make the necessary calls to try to expedite the process of us getting approved as best as she could, one would call her a magician because she made it happen for us. And we couldnt be happier to have someone as understanding as her to be our insurance agent.I definitely will recommend anybody looking to receive insurance to Darian and this location of State Farm. She has made this process soo easy and we could not of asked for a better person. Thank you guys, for making our experience of being first time renters and parents that much special.

Customer Service is fantastic. Anytime I call I am greeted warmly and treated very professionally. This is the best State Farm Office that I have had the pleasure of working with and I have been with State Farm for auto and renters insurance etc. for over 30 years.

State Farm Representative Juwuan Little of Terrill Mayberry’s State Farm location, is a true example of outstanding customer service. Juwuan’s ability to secure client preference as well as his commitment to providing results makes him a valuable resource. Juwuan is dynamic in sales and as a consumer himself, is relatable and a true team player whose sought out solutions evolve into resolutions. Great job Juwuan! And thank you again for your service!!

Cody Winer got me a better deal on my car insurance, Thanks so much for the help!

These folks really made the claim process easy. They were understanding and worked great as a team to help me with the paperwork and settle my claim very satisfactorily. Hats off to the Terrill and his team!

Everyone in the office is extremely kind and helpful, were very attentive and Darian was able to get me better rates and than any other company I had spoken to! Would definitely recommend this agency to anyone looking for good, competitive coverage!

Long time and very satisfied client. Sarah Dodson is my go to person and she is knowledgeable, professional and there when you need her.

Terrill Mayberry came to speak to our high school Personal Finance students. Hes a very solid and dependable guy who really knows the insurance business, especially how to protect your assets and save you money. Thank you Terrill!!