This is a TOP NOTCH insurance agency. They treat you like family and are always there to help out. In particular, Addie Martin is an exceptional person to work with and has helped me with many different issues along the way the short time we have lived in Birmingham. I have absolutely NO reservations about recommending all of these folks to anyway. They are outstanding.

Ive been w/Caroline for years! Shes AMAZING!!! Today I had the pleasure of meeting Elizabeth. She cared for me w/the same compassion & professionalism as Caroline. & I cant forget the young man, I didnt get his name 🤦🏾‍♀️, that greeted us @ the door. He was equally as friendly & helpful... 😍😍😍

I have car & renters insurance through them. Addie’s been helpful and super easy to work with. The prices are better than what I previously had as well. I recommend them!

You can text them and they respond within a minute or two. Absolutely love it.

The agent I spoke with this morning was very professional and respectful. She had a pleasant personality it was really great experience.

I have been with State Farm for the last 15 years in multiple states. Caroline’s office is by far nicest and most responsive I’ve ever worked with. Her team always go above and beyond to make sure I get taken care of. They also have given me VERY affordable rates for several policies. Looking forward to continue doing business with Caroline and her team. Y’all are amazing!

Caroline Dorris is the most respectful and thoughtful person. She has helped me so much with my insurance. I highly recommend her for any of your insurance needs.

Moving from a new state is not always easy, but Addie made moving my insurance to State Farm in Alabama a breeze. So happy to be such a kind and efficient agency.

Caroline’s office is so welcoming and I couldn’t think of a better office to have my policies with! Addie was very kind and helpful great service!!

Best insurance agency ever!! Everyone there is amazing, professional and knowledgeable!!

Such a professional and helpful staff! Addie is extremely knowledgeable and a pleasure to be around! Overall a great experience! Would recommend this agency to anyone and everyone!

Caroline Dorris’ agency is top notch! The women there are so responsive and will answer any question you have! Addie is especially helpful and attentive. I highly recommend State Farm, but especially Caroline Dorris and her team!

Addy is the best! I absolutely love her.

The best insurance place I know...CAROLINE DORRIS

As a leasing agent, my clients often needed help finding renter’s insurance on the fly. When I gave them options, Caroline was at the top of my list... now that I’m a realtor, many of them are buying homes and when I ask if they have called about insurance, those who went with Caroline years ago never blink an eye. They stay with her. Even though they are given quotes from their mortgage company etc, they tell me that the “service, value, coverage, and peace of mind” they have with Caroline “can’t be beat”. Getting new business is one thing- but her ability to retain my clients’ business tells me that she is the best in the business. Highly recommend.

Everything about this agency is fantastic! Caroline, the owner, was extremely helpful in finding the right insurance policy that was best suited me! I will definitely be recommending this agency to family and friends!

Elizabeth was FANTASTIC!! Patient and thorough!

Caroline and her staff are wonderful! Absolutely recommend.

Caroline was incredibly professional and helpful when I reached out to her office about documents required for moving out of state. She went above and beyond to make sure I was submitting the right documents (and even reached out to the out of state office to make an additional request on my behalf). I am very grateful for her help, and would recommend her office to anyone.

I experienced quality service when her employees helped file my claim!

Nothing but good experiences with the agent and staff! Addie is super helpful and knowledgeable!

Caroline and her staff were all wonderful and extremely helpful. Loved my experience and I will use them for all my insurance needs. Thank you for all you have done for me and my family.

Right when I walked through the door there was someone to assist me. Very professional and outstanding employees they answered all my questions and concerns and even gave me a soda to go along with it. If there was a 6th Star I would most definitely put it down!!!

Would recommend to anyone. Great service and great people! They really care about your specific needs as a customer.

Love her and her staff! So amazing and sweet and wonderful! Just great people in general.

I appreciate Caroline so much! She truly cares for her staff and policy holders. This office has become just like family! I’ve been with State Farm for 31 years now and wouldn’t trade them for anything❤️

Caroline & everyone at the office is awesome!

Caroline Dorris was extremely professional and respectful. She did her job very well and her staff was lovely.

Great service and helpful advice. Friendly, warm and welcoming staff.Always quick to respond when unanticipated proof of insurance or other paperwork needs arise.Able to meet all my insurance, investment and auto loan needs.I have a modest IRA and an auto loan in addition to home and auto insurance and I feel completely secure and confident with my decision to place my trust with Caroline and her team.

Her and her staff was absolutely amazing. Definitely recommend 11/10

Caroline and her staff are absolutely amazing! They will help you with all of your insurance needs!

This agency was very easy to deal with and talk to! Quality employees and employer, very responsive and helpful!

Caroline Dorris and her team are amazing! Super helpful and highly professional Throughout the entire process!

Caroline Dorris is great. I would recommend her. She is very professional and caring.

I was very pleased with the environment Caroline has at her business! Very responsive and a great team to help you with you’re insurance needs!:)

Mandy has been excellent help with quotes for my youthful driver as she tries to find the perfect car for college and with the other multitude of changes i have been in the process of making. Thanks for all you do Mandy!

Addie was extremely kind and helpful. 100% recommend.

Awesome service here! Super great experience.

Everyone I have spoken to has been very knowledgeable and quick to answer any questions or concerns I have had. Would highly recommend.

Very professional and very helpful staff!. I highly recommend Caroline Dorris State Farm.

Always made to feel like family .

Jacob is just wonderful! Can’t express enough how pleasant it is to work with him. He’s very patient, explains every detail, knowledgeable and knows everything about house insurance. He doesn’t push into buying like other agents are, but he sincerely recommends you what’s best for you. Talking to him is just pleasure and his sense of humor makes you stress less regarding your insurance. Wish I would have employees like him in my company!

Caroline does a great job finding ways to help her clients. She cares about making a difference in peoples lives. She has a lot of different products and services to offer. Caroline tries very hard to get to know her clients and their needs. Her goal is to use all the things she offers to her clients best advantage. Weve been with State Farm for over 35 years now. Caroline is as good as they come!

Loved the professionalism and help with my insurance quotes!

Great experience and great staff they are very responsive and very friendly!

Caroline has taken care of me and my family since she started her agency in 2014, and I have the upmost respect for the way that she runs her business. If you are searching for an insurance agency that is trustworthy, knowledgeable, and is truly passionate about serving their clientele, you should definitely schedule a time to meet with these folks. It is truly remarkable how they are able to effectively, yet thoughtfully, uncover your risks, and then expertly equip you with a comprehensive plan to help alleviate those risks. Personally, what they have done for my family has led to something truly wonderful. Peace of mind.

Super thankful for Jacob throughout this whole experience. He always spoke to me with respect and consideration. Definitely would recommend him to anyone who is looking for a real experience.

Recently had my insurance quoted by Jacob. We had a good conversation. He explain the details of what my policy would be and made it easy to understand. Great customer service!

This office is great and I really appreciate all of the help that Jacob gave me to answer all of my questions! State Farm definitely has my business!

As cheesy as the slogan may be, State Farm really has been there for my family. From patient phone calls and extra time spent helping us fully understand options, Caroline, Kevin, and Chloe have gone above and beyond for us, and I feel fantastic being partnered with them. When you come across businesses like this, you stay with them. We are so grateful!

Contacted Jacob Tilley about a quote for homeowners and auto. He was great in breaking down the different aspects of the policy he was offering. Highly recommend using them for your insurance needs!

Caroline and her staff are always available and eager to assist with all insurance and banking needs. Their knowledge and professionalism make for a pleasant while informative experience. Caroline recently helped me with obtaining our home mortgage. She offered a personal touch and constant support throughout our home purchase making what can be a cumbersome process seamless.

Caroline was highly recommended by someone I trust so I gave her office a call. She was able to very quickly help me with what I needed. I had a lot of questions about different features of several products and she was able to step me through all of them. I will definitely be recommending her to others!

I have been with State Farm less than a year and they have been truly good to me. I have not been a profit to them they see me as a value customer. My car was rear ended and some stuff has been happening in which I would not like to go into detail but, I do say this to my agent Bobby Huffman and Caroline Dorris they have been beyond exceptional and went out their way to help me out and I appreciate it very much. Do I recommend to people? Yes! Yes I really do and anyone that read this review I will say if you not with State Farm or you dont have insurance or look to change can I make a suggestion. Check these guys out, give them a shot or a call I would strongly suggest it. If they help me out if they can do it for me I know they can do it for you.

Amazing experience here, specifically with Kirtland Roach. Super helpful and friendly. Big fan.

We felt lucky to have met Caroline and Kate. This agency exceeded all expectations we had.Caroline is not only polite and sincere but also is knowledgeable and smart.We have received great service and excellent advice. I highly recommend this agency.

I love State Farm & my insurance agent is amazing! Ms. Mcgee recognized my needs, walked me through budgeting and future finance goals, helped me explore the steps of getting life insurance and its importance (which is something I never thought I needed), and lastly she is there when I need her. The site is very easy to manage, and I enrolled for auto-deduct every month so I never have to worry about when to pay or how much. State Farm is the best insurance company Ive ever had, and as a young adult, that means the world!

Caroline is fantastic at not only translating the wonderful world of insurance options into English, but also incredibly open and friendly. She feels less like an agent and more like a friend helping you out. I cant recommend her and her office highly enough!

Ryan was great. The customer service is exceptional. A really friendly group. The rates were also outstanding. I would recommend this group to everyone.

Caroline and her team do a great job! Very helpful!

Caroline is wonderful! Shes got the most outgoing, friendly, caring personality. She also has the best advice to give for all your insurance needs! Do not hesitate to give her a call. Shed be glad to help!

Kirtland helped us with a quote and was very informative and helpful! Thank you Kirtland!

Kate Bangert has been an absolute delight to work with. I recently moved to Birmingham and the transition has been flawless. Additionally, every time I have called the office I have been greeted warmly and dealt with professionally.

I always get the best customer service from Caroline’s office via phone or in person. Her account manager Kate Bangert assisted me with my needs for the time I spent in the office for the day. Caroline and her team are fantastic and really go above beyond for their clients. Thanks so much Caroline! I’m happy to have you as my State Farm agent.

Best agency in Bham! Amazing and helpful team with great customer service. Would recommend to everyone I know!

Great experience working with the Caroline Dorris State Farm office. Excellent customer service and a joy to do business with. Highly recommend!

Mandy made the stressful process of moving to another state easier by quickly providing me with a great policy. Thanks Mandy and Kirtland for all your help!

Im a new customer Ive got great service from Kate Bangert from Caroline Dorris office. She was quick and professional response for all my many questions.Thanks you Kate!

I was having a hard time accepting that my car insurance would increase at the other guys agency, so I talked to Caroline and her team and they got me a quote plus renters insurance for 30 dollars less than what I wouldve paid just for car insurance with the other guys. And within minutes! Didnt take long for me to make the jump. Really professional team.

Absolutely love the service I have received from here. Ryan is very knowledgeable about the products, and has helped in every way possible. Definitely bring your insurance here!

Ryan is really great, always there when I need him to be. He explains every step in a clear and precise manner. I would definitely recommend this agency to anyone!

I can always count on Caroline to meet my insurance needs. She is a very good communicator and hard worker. I know she has my best interest and will do anything to meet my needs. I could not imagine having someone else as my insurance agent.

Everyone at the office is awesome and very helpful. Great customer service! They always go the extra mile.

Kristina (and the whole crew) is always willing to go above and beyond! I wouldn’t trust my policies with anyone else.

Great experience and great people

Thank you to State Farm and Jennie Wulbrun for helping make the move to Alabama so easy! She helped answer so many questions quickly and offered terrific advice! We highly recommend this agency.

Great customer service. Despite my phones technical issues, one of the fairly new employees was patient, understanding, and helped me see where I could save money.

Incredibly nice and accommodating!

What great customer service!! Love my agent and the staff is awesome. Polite, professional, helpful, knowledgeable ... what more can you ask for?

Professional, courteous, and always quick to help! Helped me with my home & auto ⭐️⭐️⭐️⭐️⭐️

Excellent and timely service. They were really attentive to our needs and went out of their way to take care of us. Thank you Jennie Wulbrun and State Farm!

Staff is very helpful and knowledgeable!

Very helpful and knowledgeable! Wonderful service and I would recommend to anyone!

Caroline takes time to education you on their services and coverage comparisons instead of just trying to sell a product. Very personable. Third generation agent so she has a lot of knowledge to back her up.

Caroline is all business and recommended the best plan for what I needed. Underwriting process started within 24 hours. Great experience, would be making a mistake to not give Caroline and her staff a look.

Great team and great service! They really help in making your experience easy and smooth!

Great company! Absolutely happy working with them.

Caroline went above and beyond when helping me with my auto insurance needs. When my son had a wreck Caroline was right there to help me get through the stressful process. I would recommend Caroline to anyone!

Caroline Dorris is the best. She is great to work with and treats you like a friend!!!

Great experience working with kate and caroline recently! have had great service with auto and homeowners insurance here.

Ryan handles my insurance needs and I wouldnt go with anyone else! Carolines entire agency is great and I recommend her agency to anyone.

Disappointed...son was in a wreck and have heard nothing from our agent. I have been a customer of State Farm 44 years. Getting screwed over towing bill by SF as well

Loved the service! I am thrilled have Caroline handle my personal and commercial insurance needs!!!! Great service and shockingly great pricing!!!!

The service was great and Kate was such a big help!

Love that my questions and needs are answered and resolved in a timely manner

Great customer service! Caroline really cares about her customers and wont leave you hanging!

Caroline has always been very helpful when Ive asked her for help.

Great staff, very friendly and helpful to get the right plan set up.

Absolutely the best insurance providers around Birmingham❤️

The agency is really helpful!