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Skeltons Heating, Cooling and Refrigeration
4219 Mountain Top Rd, Birmingham, AL 35242, United States
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Skeltons Heating, Cooling and Refrigeration

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Ra
Review №1

The guys were great, made sure all my questions were answered fully, super cleanup after all the work was done, stayed on task and no wasted time. Mine was a 2 day job. They were respectful of my home and my time, extra touches all along the way like advising on filters and providing new vents throughout. I couldn’t be happier with their work, presence in my home and their respect for my property. Highly recommend!!!!

Ro
Review №2

Skeltons AC is very professional and responsive. I was able to request service via an online service request form one evening and was called promptly the next morning. I was subsequently able to have service performed within 2 hours. When your AC is not working this is like finding gold! I highly recommend them.

Ch
Review №3

They was on time and got the job completed in 1 day. Definitely worth the money. Jonathan Cross was great as well helping me thru the whole process. Will definitely use them in the future if needed

De
Review №4

Our upstairs AC went out on a Friday evening. After a couple of unsuccessful calls to set up a Monday appointment and reading good reviews for Skelton’s I made an online appointment for AM on Monday to repair one unit and service the other two. First thing Monday I got a call the technician was coming. Jeremy was very professional and we were very pleased with his work.Definitely will recommend and use in the future.

Ji
Review №5

You can go cheap but if you want the best call this place! Diligent workers who kept me informed all day. They came in time and when they left it was cleaner than it was before they arrived! Bravo!!

Ro
Review №6

My experience started when Steve answered the phone. He was professional, courteous and empathetic. He scheduled my appointment for a tech to arrive within 2 hours of my call. Every minute counts when youre without AC in Alabama in the summer. The tech, Jeremy, was very friendly, courteous and professional also. Even more, he was very experienced and quickly diagnosed the issue. Great experience. My recommendation would be to HIRE these guys, you wont be sorry!

Mi
Review №7

Outstanding service. Professional installers with attention to detail. Prompt and courteous team that showed up on time and worked quickly and efficiently. My new unit was shown to me completely and they helped me set up my wireless/smart thermostat. I would highly recommend. Reasonably priced top notch installation and cleaning.

Tr
Review №8

They installed my new unit and service my unit twice a year. They are very knowledgeable and explain what they are doing and answer any questions. They are on time and incredibly reliable. The scheduled appointment times clearly mean something to them. They are always willing to work with me to make appointments fit my schedule.

Da
Review №9

By far the best, most professional and efficient HVAC company I’ve ever used and will always use ! Have known the owner for 15+ years and has never steered me in the wrong direction! Helped with repair, maintenance and installation numerous times AND with residential as well as business applications! Can’t find a more trustworthy and reliable company in this industry! Could never thank them enough !!!

th
Review №10

My unit was waranteed with Universal heating and air, i called them 3 times and never got a response. i found thes guys and not only did the answer all my questions but provided top notch service, gave me straight answers about my units condition and went above and beyond. jonathan the tech that serviced my ac took the time to thuroughly inspect it inside and out, cleaned it, and give it a final once over before leaving. excellent service and a excelebt tech, universal could learn sonething from these guys about quality and customer service. skeelton is 10 out of 10

Pa
Review №11

I live out of town and was in town over the weekend looking for a house. Placed a contract on a house and called Skelton’s Hesting and Air to have the AC systems checked out. I spoke with Steve who Listened and stated he could have someone out there the same day to have the systems checked.. Very nice, professional and efficient couldn’t ask for a better company!! Thank you so much Steve for sending Ethan out to the home.. I look forward to doing business with Skelton’s!!

Ki
Review №12

Skelton’s arrived on time and the technician, Lee, was very professional and knowledgeable. He explained to me what he was doing. I was very happy with the work performed by Lee and Skelton’s and would definitely use them again in the future!

Su
Review №13

Our AC stopped working Thursday evening. We tried calling several repairmen Friday morning, and no one responded or said that they couldnt do it until next week. Our house was too warm inside and uncomfortable, and we were not looking forward to dealing with heat this coming weekend especially when high temps are in 90s. My husband found this business through the Internet and he contacted them, and they quickly responded. Jacob, one of their technicians, showed up at our house 30 minutes later! He was able to repair it by replacing a part. He was honest and professional. And, it was affordable to get it repaired! We were very pleased! 😀

Do
Review №14

Kevin Keith did a superb job of analysis, servicing and maintaining of my systems using the most modern tools and techniques. His knowledge, equipment and dedication to his work are first rate.Kurtis and his team did an excellent job of installing my new HVAC system. The installation correctly included the use of a vacuum pump and the installation of a liquid line drier. Then the system was very carefully charged with refrigerant and thoroughly tested.

Ja
Review №15

My A/C quit cooling on a Friday evening and I called Skelton’s on-call number. A technician called me back very quickly and was out to fix the issue in a timely manner. Very knowledgeable and up front with diagnosis and repair.

Al
Review №16

Everyone that has come out to do maintenance on our system or do any kind of repairs have all been very nice polite and efficient in their work. They also do not leave any kind of mess around for the homeowner to clean up. If you have a problem that you can’t explain to them on the phone they will send out their service manager named Chad Vick. I have also been in contact with Tony who is the one that laid out the system for our new home and he is very knowledgeable about everything that he does.

Ch
Review №17

1st time use Skeltons and service was great. The technician, Lee, was great to work with. On time service and fixed problem quickly at fair price. Will definitely use again.

To
Review №18

Nothing but wonderful things to say about our experience with Skelton’s Heating, Cooling, & Refrigeration! Not only did they do a great job repairing our AC unit, they were incredibly responsive and had someone out to our home within a couple hours when our house wasn’t cooling. 5 stars, highly recommend!!

Je
Review №19

Skelton’s is the best! My AC went out and I was so hot and miserable. They sent a tech named John who quickly got my AC back up and running. Thank you so much for the great quality and professional service!!~ Jen

Me
Review №20

Called this company for an emergency after hours removal of a bird that was stuck in our air duct. Jonathon came quickly and was very professional. Not only was he nice to me, but he was so gentle and kind to the poor tired bird. He seemed to care about it as much as I did. It was an unusual call for sure. I will definitely use this company again because of him and will recommend them to friends and family. By the way Jonathon, the bird made it, thank you!!Melonie

Dr
Review №21

I highly recommend this company, they were very quick to come out and look at our A/C system when it went out. the rep Cason came out and looked at our unit, he was very honest with me on my options, he gave me detailed info on several new systems and was honest with which package he would choose for our situation. Their prices were higher than some others that I had received but he was much more professional and detail oriented, he told me exactly what they would replace, repair, and fix. He threw in a few free items as well. On the day of installation the guys showed up promptly at 7:30 just as Cason said they would, the technician went over with me everything they were doing to make sure he had everything covered that I was paying for. They were completed the full install by the time I got home from work, and the technician walked me around to make sure everything looked good and explained to me again everything they did. Overall they did an outstanding job, I was disappointed that I paid more for a service like this with a company like Skelton who backs their products and services with a 10 year warranty. It’s hard to find small businesses now days that do what they say they are going to do. Skelton was a pleasure to do business with and I would highly recommend them to anyone.

Bi
Review №22

The Skelton HVAC serviceman (Jacob) has conducted an extremely thorough Fall and Spring maintenance inspection/service for the past 7 years. He is very customer focused and has demonstrated a keen attention to detail which has kept our system operating at peak performance. I couldn’t ask for better service and support for my HVAC company and appreciate the quality employee that they have provided!

Te
Review №23

Stir clear of Skelton’s Heating and Air. My attic AC drain clogged and the pan overflowed. Water detection switch they installed failed and tech did not clean out drains properly when he did my spring service which caused the overflow. They are refusing to repair my drywall now due to their negligence. Exact same thing happened to my downstairs unit two months ago, but this is my fault. Stay away..

Ja
Review №24

Shelton Heating & Cooling performed an excellent job in servicing my heat pump today. The technician was on time. The job that he performed was excellent. He kept me informed about his progress. I was provided and estimate of the chargers for my approval before the work started. I have used their services in the past and plan to use them as needed in the future.

Ch
Review №25

Tech came out at 9:00 pm on a Saturday and fixed our AC. Service was quick and house was cooling within the hour. Would definitely recommend Skeltons.

Jo
Review №26

Our older unit stopped heating in the dead of winter, just when temps were about to plummet. Skeltons sent out a repair person to try and get us back going, but the units heating coil had burned up. It was time. The staff at Skeltons were on site the following morning with a new unit and had it up and running in no time! These are first rate people who stand behind their products and workmanship! Skeltons has all of my future business - no questions asked!

Sh
Review №27

I was very pleased with the service I received from Skelton’s. Everyone was professional courteous and efficient. You want quality this is what you will get at the highest level

El
Review №28

Very professional and courteous. Arrived on time and gave me an estimate of the cost…would definitely recommend Skelton’s to family and friends.

st
Review №29

They came and installed new heat pump condensing unit. Very fast and my new unit is working great.

Ra
Review №30

Very good service. Technician was friendly, professional, and thorough and explained all he was doing.

Ch
Review №31

It was honestly a really great experience from start to finish. My wife met with Cason and we went into wanting multiple options which i thought were all fairly presented and well explained without any pressure of which to go with. I have a close friend who worked for many years for both Trane and Carrier with many of the dealers throughout Birmingham. He gave me a list of 3 companies he would have out to his home personally. Skelton was one of those, another company that i liked very much, and then one we didnt have a great experience on the quote with. Between Skelton and the other competitor, although Skeltons price was higher we were sold by the labor warranty and some of the other written guarantees, along with the rec from our friend. Installation - I believe it was Mark, my wife was the one on site - went way better than i could have imagined. We arranged last minute to have the unit moved to a new location. All of the work was very well done. I had an idea in my head of what the aftermath should have looked like and the equipment involved in the move and all that, and i probably would have been satisfied with a lot less. Its obviously a lot of money for most families, so I was bound to have some mix of buyers remorse and hesitation about whether or not wed gone with the right people However, when i got home and saw the quality of the work, how neatly and efficiently and professionally everything was done, i immediately felt entirely confident in our decision and knew we had some true professionals out at the house. I think its the first time in my life ive spent that much money on something and dont have any regrets or second guessing about who we chose to spend it with. Kudos to both Cason and Marks teams. Thanks yall!

SH
Review №32

Kurtis and mark were great! They did a great job on the installation of a new heating and a/c system.

Le
Review №33

I’ve used Skelton Heating and Air for years to do routine maintenance and now to replace my AC. They came out within 3 hours when my AC went out. I highly recommend contacting them for your HVAC needs.

Tr
Review №34

Awesome service. Great technicians.

Ka
Review №35

Jacob was on time, professional, and extremely helpful. He replaced the HVAC compressor and answered all of my questions about the process.

Le
Review №36

Skeltons does a fantastic job in taking care of their customers. We have used Skeltons for years and have been impressed with their overall customer service. Today, Ethan McCormack came out to repair a motor on our unit. Ethan is friendly, efficient and always takes time to answer questions if we have them. He is professional and courteous. Thank you to Skeltons and Ethan for your service!

Je
Review №37

After calling 5 different companies 3 didnt answer the other 2 cldnt get to me until next week, I saw and called Skeltons Heating and cooling. Not only did they answer they sent a guy out in 30 minutes. Jacob Avery arrived on time diagnosed the unit in 5 minutes and had my family enjoying cool air within 30 minutes. He was professional and friendly. Skelton Heating is a life saver I recommend them to everyone.

Jo
Review №38

Prompt, professional service. Will use again.

Ji
Review №39

Jeremy did a great job. Informed me what he was doing and why. Super service!!!

Pa
Review №40

Came out same day I needed their service. Not only fixed my HVAC but also educated me on the problem and how to prevent in the future. Professional and affordable. Wont use anyone else but Skelton’s in the future.

Ch
Review №41

They are always on time and go out of their way to help out when my equipment has to be repaired. Always polite and do a great job!!

Jo
Review №42

Work done very professionally and explained thoroughly.

Th
Review №43

Skelton’s technician, John, was phenomenal — highly professional, knowledgeable, and courteous. Great job, guys. Really appreciate the fine work! ... Tom A.

Ju
Review №44

Jason was so thorough and prompt pula very polite and professional.

Jo
Review №45

On Time Service is excellent. Our technician Ethan is super responsive and is eager to get the work completed in a very timely manner! Keep doing what you’re doing.

Ma
Review №46

My neighbor recommended Skeltons. They were quick to respond to my request for help when my heating system wouldnt work. Kevin, the technician, was very polite and considerate, and he repaired the system so that we can be toasty warm. He explained what he did and what repairs and maintenance were done. He also suggested maintenance options to keep the cooling/heating system operating.Thanks to Skeltons and my neighbor for the recommendation.

Ca
Review №47

Great experience - in and out and very responsive to my phone calls!

To
Review №48

The technician arrived on time and was friendly. He discovered the problem, fixedit, and showed me the faulty part and explained how it worked.

Li
Review №49

Skelton’s has repaired my HVAC in the past, and more recently they have replaced my unit. I’ve been more than pleased with this company. They are prompt and professional, and they don’t run a scam like other companies. They don’t pull up later with backup to market their services you may not need, unlike another company I considered using.I highly recommend Skelton’s, and they will forever be the only company I call upon for my HVAC services. Thank you all for helping me out so quickly!

Ra
Review №50

Skeltonss came out today to give us a professional opinion and estimate of what type of heating & cooling system would be best for our mobile home. Cason took time to inspect the system we do have, ask pertinent questions, and most importantly, took his time to explain literally everything! He thoroughly answered EVERY question I had and even had the detailed estimate ready before he left the property! We had previously reached out to a few other companies for the exact situation,NONE of them went to the extent that Cason did when he was here, not even close. Very pleased with this business all around and look forward to doing business with them!

Sa
Review №51

Here within hours of my call on a Sunday! Thank you Skelton!

Ja
Review №52

From start to finish the service was great! John called and was able to work me in earlier than my appointment, which was great. He was friendly, professional, and had us up and running in no time. The price was reasonable and there were no upselling tactics used despite having and old unit. We will definitely call on Skelton’s again.

Gi
Review №53

Problem solved, blowing ice cubes, nice and cool.

Th
Review №54

Prompt, courteous and professional. They will be servicing my HVAC from now on!

Du
Review №55

One day after extensive storm/tornado damage in area, I called at 3 pm and by 530 the cold air was blowing. Great service and covid protocol by tech John. This is why I have used Skelton for years and no groupon or telemarketer will sway my business! Thanks from Harpersville!

Ki
Review №56

I have an older unit but Jacob came out and was able to repair. He was awesome! I would definitely recommend Skeletons!

Bo
Review №57

Got the job done quickly and professionally

Ca
Review №58

I highly recommend Skeleton’s Heating and Cooling . They were fantastic!!! Very nice, helpful and professional. They worked constantly from the time they arrived at my house until the job was completed . Great job!!!

Go
Review №59

High quality service, honest, friendly and great value!

Ca
Review №60

John is very professional, knowledgeable and a real asset to your company. In addition, such a genuinely nice person. I really appreciate the details being explained to me in a way that was easy to understand. Danielle took great care of me when I called as well, and I received an appointment the same day. Great Company + Great Employees = A “Win Win!”

Je
Review №61

Always happy with them and highly recommend them!

Vi
Review №62

The tech called to inform me he was on the way. He arrived on time and serviced the air condition. He wore his mask.

Ki
Review №63

Great experience. The staff was highly responsive and courteous. They made me feel assured that we were going to be taken care of. They updated me frequently on arrival time. The technician was conscientious (masked up and shoe booties) and clearly knowledgeable as he was able to diagnose and repair within a pretty short timeframe. Highly recommend.

Ha
Review №64

The experience with Skelton was AAA throughout. The phone personnel were friendly and very helpful. When I changed my request from replacement estimate to repair due to medical situation, they didn’t miss a beat. The technician arrived and was courteous and totally efficient. They were to replace a control panel for over $200 less than a competing service without trying to upswell us. Overall the service was excellent+++.

Am
Review №65

A/C stopped working right before noon today and we could not be happier with the response Skeltons staff delivered. They were very quick, affordable, and understanding to our needs. Thanks to Jacob for a job well done. Skeltons saved the day!!

Al
Review №66

Excellent service. Have used them for many years. They get the job done and keep the equipment up. One dealer and product you can trust. Take it from me.

Lo
Review №67

Skeltons Heating, Cooling and Refrigeration just installed a new AC, furnace and air handler in our upstairs attic (difficult job getting it all in an our up a set up rickety pull-down stairs). They were responsive, polite, respectful, did a quality job, were on time and professional in every way. They did a great job cleaning up, like they were never here. They also use Trane equipment which is good quality and highly rated. Their prices were competitive and they did great work. Im hard to impress, but they impressed me. Thanks for the great job. Oh yeah, 10 year warranty on parts and labor is standard if you pay cash.

Ra
Review №68

Very happy with Skelton’s. They came out today and installed a new 3 unit. They were very polite and very helpful. I would highly recommend them to anyone. They have one happy customer 😂😂

An
Review №69

I don’t write reviews but these guys are really professional. On time; nice tight work; the installers took pride in their work & cleaned up afterward. Salesman was clear, precise & brief - no wasted time “up-selling”. We got what we needed & got it installed quickly - less than 3 hours.I was surprisingly pleased (as I am usually cynical about such endeavors).

Mi
Review №70

Excellent experience with Skeltons! The technician was very thorough and discussed all the options with me. He was professional and extremely knowledgeable. This is now my go to company for all of my heating, cooling and refrigeration needs. I highly recommend!

Da
Review №71

Great maintenance service for the money and worth it to prevent unplanned downtime. Very methodical in their service and you need to take care of your 5-10k$ investment so it can take care of your family! No pushy sales games and they take care of your property.

Pa
Review №72

I had scheduled an estimate on Wednesday, June 10 8-9 a.m. Estimator showed up on Thursday, 8 a.m. to perform the estimate. Estimate was done without measuring, or even going under the house. I have zero confidence that the estimate is accurate; I felt like the estimator was simply seeing how much he could get out of me. No detail on the estimate i received. Just got the total dollar figure that seems about 3x higher than it should be. With the time he spent, he really pulled the numbers out of his hat (or some other place).

De
Review №73

I had a great experience. The tech was knowledgeable and answered all my question. Very professional. Will definitely use them again.

Ty
Review №74

John R. was on time, polite, and very knowledgeable. He went the extra mile by looking for the source of the problem that would give long term benefit instead of just a quick patch. He was honest and had my best interest in mind.

Le
Review №75

We have complete confidence in Skelton’s and appreciate always having the same technician perform our semi-annual maintenance. Jacob is the absolute best! We have three HVAC systems and each one stays in great operating condition thanks to Jacob. Highly recommended.

Je
Review №76

They were fantastic. I cant recommend highly enough.

ve
Review №77

Excellent service fast, knowledgeable technician

Re
Review №78

Overall the best experience Ive had with a heating/cooling company. I thought we had a big issue but our coils just needed cleaning. They could have easily confirmed the issue I thought and charged me for a needless repair but they didnt, which I see as being honest. The receptionist was friendly and professional; my only issue was that I told her I wouldnt be available before 2pm and the technician was there well before 2pm. But otherwise a very good experience! Definitely will be using them again.

Ja
Review №79

We’ve relied on Skeltons’s for all of our heating and air conditioning work for several years and have always received excellent and timely service. Can’t imagine using another company!

te
Review №80

John service tech outstanding and professional

jo
Review №81

I called skeletons on Wednesday to fix my thermostat they send a technician there the next day to diagnose the problem. The technician arrive on time and he found the problem in less than five minutes. He Answer all my questions. If you looking for a good reliable company call Skelton’s You won’t be disappointed

Ma
Review №82

They were on time and very professional! Got the service completed in a timely manner and set up the return visit for to repair the compressor that had gone bad. Excellent work and service!

Ri
Review №83

Dispatcher called to see if a technician in the area could come a day ahead of the scheduled service appointment. Technician arrived soon after and very quickly got to work and completed service which included adding freon to system and replacing filter. Service charge was very reasonable and work was performed thoroughly, neatly and quickly. Technician was very knowledgable and provided information on his procedure and details for a potential system replacement quote.I am a return customer and have always had great experiences with Skelton.

Lo
Review №84

Highly recommend Skelton’s. Called to get a quote and Brian was out the next day. He went through the house and explained everything that would need to be done. We agreed to terms and got a date set. The day of the install, the guys showed up early and got to work right away. They did very clean work and I would use them again.

Zu
Review №85

Jonathan thoroughly checked the furnace, capacitor, Freon level, and other parts of hvac. We are very satisfied with his professionalism!

ki
Review №86

Great, checked everything and fix my air conditioner in one visit,had another company out three times and could not do what skeletons did in one, great company

Ro
Review №87

Very polite and professional. Quick response. Will definitely use them in the future.

ve
Review №88

Always knowledgeable and eager to get the job done right. Very pleasant and considerate technicians who do little things like making sure the were shoe covers so they don’t track mud in your house. Wouldn’t use anyone else

Mi
Review №89

I did my homework and found Skelton to be not only the least expensive, but they were so helpful, on time, cleaned up after completing the job and hauled away the old unit for me. Kevin is outstanding! He explains everything and lets you know exactly what to expect! I would recommend Skelton all day long!!! Thanks guys... and girls! You rock!!!

Lo
Review №90

My 15 year old AC unit was recharged about 5 weeks ago. When it stopped working again, I assumed all the Freon leaked out again and that it needed replacement. I asked Skelton’s to give a quote on a replacement unit. Their technician was very thorough and discovered a bad switch and capacitor, which he replaced on the spot. He checked our Freon levels and said they were still perfect. His extra effort and honesty saved us from having to buy a new unit at this time, even though he could have easily convinced me we needed a new unit. (Two other companies also provided quotes on new units, but neither of them discovered the underlying issue.) Honesty and integrity, and a desire to serve the customer’s best interests, are important to me. Skelton’s proved it by their actions. When it is time for a replacement AC system, I’ll call Skelton’s.

Co
Review №91

Can’t recommend this company enough. David went above and beyond to make sure the problem was fixed. They work fast and are VERY trustworthy. 5 stars.

Ba
Review №92

Excellent technitions, clean, courteous and knowledgeable. Highly recommend this company.

Hu
Review №93

Such a great response time in getting out to get our air fixed. Very professional and friendly and did an amazing job! This is certainly who we will use from here on out.

Ch
Review №94

The service person was very polite and explained everything to me.

Ja
Review №95

Everyone at skeletons was extremely professional and did exactly what they said they were going to do would definitely recommend skeletons to do work.

Sh
Review №96

Great service, professional and personal

Ro
Review №97

I depend on Skelton’s to keep my old unit running reliably. Their team does a thorough inspection and cleaning of my system every spring and fall and let’s me know if anything may need tweaking. No pressure tactics, just good people doing a good job and giving options should you want them.

jo
Review №98

Service rep was extremely courteous and professional at all times. We would not hesitate to use this company again.

Lu
Review №99

Skelton’s installed my systems in 2013 and have been the only one’s to service twice annually. Always polite and professional leaving everything nice, neat and clean. David was here today and took good care of all. Super polite! Great company. When my Trane’s run off the track, I’ll call them again.

Jo
Review №100

Johnathan was very polite, answered all my questions, was very conscientious of neatness & leaving everything like he found it. He kept me informed at all times!!

Information
46 Photos
100 Comments
4.9 Rating
  • Address:4219 Mountain Top Rd, Birmingham, AL 35242, United States
  • Site:https://skeltonsair.com/
  • Phone:+1 205-289-3413
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • Air conditioning store
  • Air conditioning system supplier
  • Air duct cleaning service
  • Air filter supplier
  • Furnace repair service
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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