Horrible horrible horrible service!!!! I booked the appointment on 5/20/21 for 6/26/21 for towing 2 cars for arrival between 10-11, signed paperwork, waivers, etc.On towing day, they called at 10:18 confirmed towing needs and said driver on way. I called at 11:15 am, informed them no driver, placed on hold, then driver called and said he was just called and it would take an hour to arrive.Then when he arrived, he had to take each car individually as he didn’t have correct equipment.This added over 3 more hours to my day for just the cars as the drive was 30 minutes one way. We were moving and it put everything behind.I called spoke to Julie and said this is unacceptable, and you charged my credit card BEFORE the service was completed which I was not informed about when making appointment.Julie stated at 12:43 that Gabrielle, supervisor would call me that day, it’s 2 days later and no phone call.I am a nurse and work for a big hospital, know a lot of people. I will NEVER EVER recommend your business.Jimmy the driver was exceptional and was not part of your business.Highly disappointed!!!!!!

Super quick and very helpful!! Helped me change my tire and added air to others that needed it. Showed up quick and super friendly. Def recommend!

Great fast service. Will definitely call them again if needed.

Very helpful, made sure my m4 was in great condition. Gave option on what was best for my car as well finding a reliable tire shop that had my exact tires. Guy was a lot of help.

Great service came in 10 minutes my car was stuck in the am at work this guy named “guy” did a great job

James was very quick to arrive. Very great service. Thanks again

Guy was on time and offered great help and service. would diffidently recommend or use again

Martin was the driver got to me on worp speed. Dude was a true professional and greatly appreciated

Martin. C. Was so professional & amazing. I would definitely recommend him to anyone. Not only was he skilled at his job, but he is also a super nice guy!

Martin was very friendly and excited with my car. I recommend this Companybfor a tow.

Martin was great service! Very understanding and good working ✊🏽 thank you for your service and god bless

Juan was great! Showed up on a timely manner and provided great service. Would recommend to anyone!

My car died. I called my insurance, they introduced the towing company. Guy came, and to tow may car. Good service and nice employee

Martin. C very helpful and great customer service. Hell get you fast to your location.

Our night time roadside emergency was handled with great patience, professionalism and follow through by Guy and his driver. Despite having several drivers working and competing demands, Guy responded immediately and patiently to our calls and questions and saw our roadside tow for our Sprinter through to completion . Could not recommend this business too highly. Great crew, great service. Thank you Guy and Toro Road Runners!Rob M.

Great service. Guy was quick, professional, amd great to talk to. Handled my motorcycle with love and care.

Had my car towed to my local auto repair shop and this guy named Martin helped me out and gave me great pricing and definitely would use their service again.

Martin was awesome. Super thoughtful and helpful. Took good care of X5

Mario is a good tow truck professional. He was on time and communicated very well I will 100% Recommend him to friends and family

They were pleasant at first, but then were more than an hour late and never communicated accurately with me. They took down addresses wrong, took 30 minutes to get me 2 miles, and charged me without asking me or telling me the cost. When I called for explanation and help, I was hung up on numerous times by people who told me conflicting stories and said they didnt have any way to help me. If they sent me a tow truck, shouldnt they have more information about what happened and why? They take no ownership of their work and it is evident that they dont care about their customers. I would NEVER call these people or work with them again.

Very good service. My tow truck driver Mario is very good driver good conversation and very good service. Thank you

Juan was great! Greeted me with a handshake, super quick and had great customer service. I appreciate the promptness!

Martini gave me a great deal on the tow of my car to the shop! I would highly recommend them for future towing!

Mario was a good tow truck professional, was really Communicative and reliable and on time I would totally recommend him

Mehenna was very careful with my car, pleasant to work with and made a difficult job look effortless. Very nice person.

Great company, outstanding costumer service!My car got stuck on the freeway, I call Toro Road Runners so they could tow my car to a shop. I had no idea which auto shop to take my car, the dispatch girl was super sweet and help me find one. Driver arrived within 20 minutes was really careful loading my car. Will deffenetlly call them again if I ever need any roadside assistance.Thank you Toro Road Runners

Martin came out and helped me in the middle of the night! Great service.

Thank you Juan he was great he pulled up right away and I was able to get home after my car had suddenly stopped working.

Thank you to Juan and his service he was fast and efficient really saved my day.

Thank you so much Martin you saved our vacation!!

It was a really easy process they got there on time nice phone opp and fast tow truck driver

Dispatch was helpful and driver was professional. Got me off the road and to the shop

Thank you to Juan and you guys for his service he was great. Towed my car and got me going in no time.

Mehenna did very well. My car started rigth away. Quick process

Nick was great! Kind and an armchair psychologist. We are all nuts!

What a great service I got from this company there gave me fast eta and did a very good job towing my car to the shop thx again

Great service from Guy. He arrived at the estimated time was efficient and friendly

We had a really terrible experience with the tow service today. We called and scheduled a towing service that was set to be between 11 am-12 pm. We called at 12:10 pm again to ask about the possibility of a refund if we cancel the service, we were told that there would be no refund and we would be charged for a service we did not receive so we decided not to cancel and go ahead with the tow. Right after we got off the phone you charged us the price. At 12:40 we called again as there was still no tow car in sight and we were told that we cancelled the service although we decided and told not to cancel it earlier and to make it worse we were told that a driver did come and called us and texted the business that we were not there which is a complete lie as we were there the whole time and no tow car came and I received no calls..

I have to say when my car broke down me henna came true like a champ good good good service he can get my car

They took so long I had to cancel and they charged me for the cancellation terrible service

Hero’s. Just sayin

Really good experience I would definitely use them again

Perfect communication and really punctual I would definitely recommend them

I bent my rim luckily I was able to pull to the side call someone their price was just too much got a hold of toro and price was perfect man thanks again

Very professional, good price, driver Juan was extra pleasant. Thank you guys!!!

Guy and Michael were super quick and efficient, got us home much faster than I expected! Thankyou!

Martin did a great job

Was driving up tunnel road towards highway 13 when a van cut me off and my car ended up stuck against the guard railing on the side of a hill, the professionals at Toro gave me a great price and helped put my front fender back on my car (which was still drivable), Guy and his associate saved my car, they are absolutely amazing

Sent the wrong type of tow truck for Corvette, even though I specified a flatbed. Extremely rude and antagonizing, accused me of lying I’m never asking for a flatbed. This was my second time using you and it will be my last!

I had a problem with my car on the freeway, I called toro road runner and they came real fast for my rescue, Guy and Lu are friendly and professional, I highly recommend.

Mehenna was great to work with.

Guy was great

Guy was on time, professional and helped in time of need.

The worst towing service to use From the driver who acts like he doesn’t understand a lic of what you saying to the lies been told by customer service I would not recommend them to my enemy.