I was so nervous to come to the dentist since it’s my first visit at the dentist in over 10 years, however, from the moment I stepped in I received a warm, friendly greeting from the receptionists. Then the technician was so helpful in providing me thorough, clear information about how to properly floss and brush my teeth! Lastly, Dr. Peggy was great. She provided me with a great explanation of what I needed to do to get my 10 year-old crown fixed and the filling in my teeth that I’ve had since I was a kid back into shape. They provided me such great care! I can’t wait to get my teeth in shape.
This dentist office was great. Lots of space, great up to date tools, efficient and friendly workers. Had a virtual visit with the dentist who offered to answer any of my questions and went over a through consultation.There are 2 parking spots in the lot, and beyond that a few around the street but you will have to pay.After my initial check up they got me in for a cleaning appointment pretty quickly. Overall great experience.
Very nice treatment I am so happy meeting Total Health Dental care people. They are very nice people.I encourage anyone who wants to get a good treatment to join Total Health Dental care.
Super friendly and accommodating staff at 3085 Telegraph! (Plenty of side street parking.) Im always nervous about new patient intake processes but here, it was a breeze. I had such a great first experience Id come back just to hang out with this crew
Came in pretty nervous because it has been years since I’ve been in a dental office. My experience today has been exceptional from the front staff to the dental assistant and the doctor via zoom. All of their services and professionalism has been great. I was overwhelmed at first but I can say I’m leaving here feeling good about everything.
Chusang was amazing and got everything done for me from the beginning when I came in. She was very attentive and made this process very easy. I’m new to the area and this was my first time to the dentist! Will definitely be back!
Fantastic experience at Total Health Dental Care. Going to the dentist is definitely not my favorite but Ashley F. was so kind and patient with me it made the experience much better! So happy I tried out Total Heath.
I was able to get an appointment within the following week of finding this office. They’re genuinely nice and care for their patients. I love them! I haven’t experienced service this great in years.
Great service! They are super clear and patient when it comes to finances and insurance. 100% recommend this dental practice :)
Appreciative of the kindness and professionalism from all the staff. Were serious about calling me in sooner if something was available, took my concerns seriously. Lowkey better than my usual office (came here for wisdom teeth concerns)
I’ve been searching for a new holistic dentist and I’ve found what I’m looking for in Total Health Dental Care. The staff were wonderful. I arrived early and they were able to get me started on the intake right away. Nicole was super helpful and did her best to make the process of getting pictures of my teeth as comfortable as possible. It’s obvious that they are very customer focused, which I greatly appreciate. They also had great music. I look forward to my next visit!
I am very pleased overly pleased with my visit. I was treated with one on one attention. The staff was very welcoming and made sure that I received what I needed..My visit with the Doctor was encouraging and I felt very comfortable with all the information and all my questions were accurately answered. I truly recommend Total Health Dental Care.
I had a real good experience today when I went in for my dentist appointment. The staff was very helpful and friendly and even though my insurance didn’t pay for everything I needed they still gave me other resources and set me up with an affordable payment plan.
They took me quickly; went in on my lunch break. Very modern but warm personalities and efficient. Clean and crisp inside. Music was a great way to calm the nerves.Business saavy meets dentistry- hallelujah!Got what I needed and am a happy camper - Kim J. RN
Excellent experience! The hygienist listened to my concerns, the doctor was thorough and gentle with my sensitive teeth. Great front desk staff, try made it all run smooth. Thank you!
It was a good thing to have done for preparation of the process of returning my smile and being able to grin and chew again! What a great start to a Wonderful Life!
The entire experience was awesome !Scheduling was super easy !Staff on the phone and in person we’re very cordial, polite, patient, and explained thoroughly !Office was clean. Positive vibe throughoutConsultation was very detailed !!!Carla is excellent !
I was seen at the Berkeley office. You all did an amazing job. I have never had such a great experience in my life with going to the dentist as I did today. Every one of the staff members were so personable. My dental hygienist was extremely gentle with taking my X-rays and cautious when dealing with the sensitive area in my mouth. She had great conversation which helped put my nerves at ease. This was great because I usually hate X-rays because they always hurt so bad. I forgot her name but her patient care was amazing! Chusang is the most wonderful front desk person I have come across at a dental office. She was extremely helpful with my scheduling. I was the last patient of the day and she did not rush me out like other offices I’ve been to. No matter how many questions I asked she took her time to explain things to me and gave the information I needed. I had a bit of a wait time to be seen but I didn’t mind because everyone was so nice and friendly while I waited. It’s very rare to find an office that is both professional and personable! My Dentist was also very gentle and helpful explaining things to me. I did not feel nervous because I actually knew what was going on. She did not continue to poke at areas once she knew they were painful. The only con is that I can’t come back to get my procedures done there because I would without hesitation!! Thank you for such a great experience!!Raven Winchester
Everyone was so lovely, it really put my anxious spirit at ease. They were so patient and kind and skilled and thorough and not announce of judgment even though it’s been a decade since my last visit. Very grateful.
Wonderful experience! Was nervous about visiting the dentist after so many years of neglecting my teeth, but Karla, Rebecca, and Dr. Toor were super kind and helpful! Glad I found this dental office.
Amazing service. Very informative and they really do make a great effort to educate you on your dental health! Well recommend for sure.
Appreciate the good, patient service and frequent check-ins and communication
Wonderful staff. Very friendly and had a wonderful experience.
Wouldn’t trust this practice at all. They are only trying to find ways to push unnecessary procedures. After my first visit, I was recommended for $1,500 (after insurance coverage) of services that my previous dentists did not mention as issues. It felt like they like they were trying to use a scare tactic to make me me feel as though I would lose all my teeth if I didn’t accept the recommended services. One of the items was a mouth guard for $1k...I found one on Amazon for $50 bucks. Be careful here.
Best experience! The staff is super knowledgeable and so easy to talk to. The receptionist team is the BEST. Nice dental tech as well. I felt super taken care of. Don’t think, just book ❤️
The experience at the Total Dental Care Welcome center was awesome! So comfortable and easy, even for someone that hasnt been to a dentist in 10 years. Its accessible and affordable and there was no wait time for me. Highly recommend!
Great hospitality and very kind workers. I felt welcomed and am 100% satisfied with my decision to come here!
This is my first visit at Total Health Dental. The staff was so friendly and welcoming. They were professional and explained the process in detail, which I really appreciate!I’m glad I found this place!
Amazing staff!!!! I feel more comfortable and at ease for my upcoming visits.
Went to Total Health Dental Care after years of being scared of going to the dentist and it was amazing! I have avoided the dentist for so long due to being ridiculed or lectured about my teeth by dental techs and dentist and when I came in today I was hesitant. As soon as I walked in the receptionist greeted me with a warm welcome and they immediately melted away some of my anxieties. When I started working with the tech Leslie (who was amazing) she made me more comfortable by talking to me about things other than my teeth. I explained why I have avoided the dentist for years and she didn’t judge or lecture me. We got through everything quickly and comfortably while still feeling safe with the procedures they have taken for COVID-19. I would definitely recommend and come again! The team here is amazing!!!
Had a good experience. The staff was very friendly, and the cost was affordable. They also worked with me to get timely appointments. Thanks!
Very organized and upbeat feeling office. The staff was patient and kind and took time to explain things clearly. Their technology is advanced and the imaging was helpful to see on the screen in front of me. I align with the whole health values of the business. I would highly recommend this office!
What a wonderful welcome appointment, kindness snd comfort, thank you!
This place and the people who work here are great! Let me start off by saying I have a pretty large fear of going to the dentist and teeth issues - we are talking fighting off panic attacks. Having to deal with two impacted wisdom teeth during a pandemic (in my 30s!) didn’t help. I have medi-cal and searched in vain to find someone to take me and either wasn’t getting calls back or no one could see me for months for even an exam. I found Total Health Dental Care online and saw their great reviews, and contacted them via their website asking for advice. They called me within a couple of hours tops, and were so friendly I decided to splurge on an exam/X-ray appt (they had one the next day), even though I’ve been unemployed for almost a year and they didn’t take my insurance. I’m very glad I did - everyone was SO nice and the exam/X-rays went better than I expected. They then sat down with me and suggested I get all four wisdom teeth removed, and fully explained the costs. Definitely pricey out of pocket, but they ended up saving me a few hundred dollars off my total (by offering me a membership for those without insurance that comes with perks such as discounts on services - it more than paid for itself with this visit alone). They were able to schedule me an oral surgery appointment with IV sedation within a week, and while I’m still nervous about it, I am less so now I know I am in their caring and capable hands. Thank you!!! I highly recommend to those both with and without insurance, and especially to anyone with a fear/previously bad experiences with dentists.
I just found these guys after switching insurance and I’m so happy I did! They have really advanced tech here and they are so thorough about your over all dental health. The set up for the appointment was so seamless and easy, and Gladys was so sweet during my entire appointment. These guys are the real deal!
Thank you so much for a great initial exam and consultation today.Nicole is exceptional, kind, and very good at what she does. I’m looking forward to getting my teeth work done with your team.
Excellent service and super friendly staff. Enjoyed the consultation
Nice staff. Clean environment. Office is very modern. X-ray tech was very knowledgeable and explain the process and details of gum health.
It was effective and informative I love the staff very friendly definitely recommend
Available is good. Customer service A+. Would recommend.
Awesome team got a lot of great information. Betty was a big help too excited for my journey.
TIPFYI there are 2 telegraph locations 2 blocks apart on the same street. I highly recommend you do your research first on the welcome center for the correct telegraph location.WAIT TIME 5/10My appointment is at Sunday 2:10pm, I arrived to the 3017 #300 telegraph location, which is a building complex with multiple doctors offices. I tried to ring the buzzer multiple times to get in, no luck at all. I even called total health dental line, I was rerouted To the automated message. Absolute no help at all. I received the appointment text the day of, it didnt state the clinic location. It was a mess overall. I then rechecked the website, and found out the welcome center is 2 blocks away. I drove there, and was 10min late bc of it. I waited for over an hour to be seen (took X-rays, dentist consultation)SERVICE 8/10They took every patients temperature one by one to make sure you dont have a fever.I tried to get the receptionist attention for the wait time but they were occupied the entire hour I spent waiting there. Obviously its a Sunday and they booked some patients, which they want to make it quick and seamless in and out process for them.As soon as I was seen, the X-ray tech took my teeth X-rays. Im impressed by their X-ray imaging technology, they took every side of my teeth, and even took photos of each tooth. I was shocked by my own teeth photos, I need to do a better job at brushing my teeth.The reason I went in was about to schedule for an annual cleaning and cavities fillings that my previous dentist suggested. The doctors went through my X-rays carefully and advised on not getting the fillings done yet. Its different from doctor to doctor, I was glad to find out the good news. I dont need to spend $800 on cavities fillings that arent necessary yet. Then I spoke with the dental hygienist, who gave me a lot of informative info on my oral health concerns. I even booked an annual cleaning appt for the upcoming week with them at the Oakland locationRECSAs soon as I arrived, there were about 3 other ppl waiting in the reception room. Its a small space overall, 3 chairs were spread out corner to corner. Idk if thats enough 6ft social distance apart. When a patient arrives, theyd go directly to the reception desk n they are within close distance to the other patients waiting in the room. I was hoping for a better Covid protocol, like sign in online when patients arrived outside, wait in the car then text them to go in one by one. I felt very close to other patients in the receptionist area.
Excellent experience!!!! Just super professional, clean, efficient, basically everything you could want from a dental visit. Will definitely be sticking with this clinic!!
Everyone was so kind and patient! So glad I switched over to them
Worst dentist appointment I have had. First of all, the entire office is an open layout, so there are no doors to the patient rooms. You can hear everything happening, including other patients appointments. Especially with masks and video calling with the doctor, it is actually hard to hear what is being said to you over all the noise. Plus, you should have some privacy in discussing concerns with your provider.Also, the technician working with me was on her first day, and was given no one to shadow and very little training. She did her best, but it seems like a large oversight to just send a new employee to treat a patient by herself. Because I could hear everything, I also could tell that many other employees were having casual conversations and were not with patients while this was happening.The whole thing was chaotic, disorganized, and overwhelming, and I do not plan on going back.
The prices were very reasonable, and the people were phenomenally friendly and helpful! I would recommend. :)
What a pleasant experience. Easily located. Friendly staff, and all the technical amenities to make tech nerd smile.
Went it in a for a second opinion. I recently had an emergency dental surgery. That dentist told me that I had multiple cavities, and that I needed multiple surgeries and bone grafts. I felt that I needed a second opinion because I didn’t feel right. At Total Health Dental Care, they did comprehensive imaging and testing, and sat down with me to explain that I didn’t have any cavities, nor needed all those surgeries. Particularly, they explained that if I had the surgery the other dentist mentioned, I would have had nerve damage in my jaw. I just needed a deep cleaning. Seriously, a weight off my shoulders and saved my semester at my current internship.Maybe the only slight negative personal observation I have, is that compared to other dental offices my boyfriend and I have visited, their COVID 19 precautions were not as strict. For example, at other places they would take your temperature at the entrance, doctors would use full PPE -due to the droplets while talking to the patient and during procedures-, clean the full dental chairs and x-ray vests, etc. Nonetheless, they all wore masks and changed their gloves after each patient. They would also clean the tools after each patient as well. Therefore, COVID measures were taken, just wanted to bring that personal opinion. Besides that, would totally recommend the office!
I had an assessment done and it was chill, everybody was very helpful and friendly. they explained all the things they were doing
Excellent 1st visit. I wasn’t being sold a “new smile.” Holistic approach. Efficient process. Staff was friendly and office was clean so I felt safe.
I am actually modifying my review. The employees are very friendly, but their polices/practices are very predatory and misleading. In my case I booked an appointment for a different office, but was FORCED to visit their “welcome center” because I was a new patient. Turns out that welcome center is NOT covered by my insurance. I ended up paying a substantial amount out of pocket for absolutely nothing. Then had to initiate a chargeback to recover my deposit for a future service I decided to cancel.
Lovely and very accomodating staff at the Welcome Center!
The whole staff is professional and prompt. From the moment you walk in to the moment you leave they treat you with care. Dr. Johnson and my dental assistant Austin were extremely helpful in assisting with my dental emergency. Staff was knowledgeable and quick. For the first time in a long time, Im exited to visit the dentist
Really friendly service, and super fast!
Very organized and upbeat feeling office. The staff was patient and kind and took time to explain things clearly. Their technology is advanced and the imaging was helpful
A dental program committed to oral healing on an interdisciplinary platform!
Wonderful facility. Very clean.
My experience was very pleasant. Staff was very welcoming and I felt respected by the doctor.
Phenomenal!! Every single person was extremely friendly, fun, and helpful every step of the way. They make me actually enjoy going to the dentist. Amazing experience, highly recommend, and these people all deserve a raise and some fresh baked cookies or something. 5 stars!
Very friendly, very professional. I realty appreciate how much info they provide.
Beware of the out of network friendly scam, they claimed that teeth cleaning is covered by insurance but in fact insurance only covers up to 80%. They have forms that put client privacy and the use of your photographs for advertisement together, I will be very careful of what you sign. They also ask more personal information than needed. Not recommend such place as they are not open and upfront about their practice and charges! Please be careful!
Excellent Technician, Adriana! Dr. Peggy rules. And the girls at the front desk Chusang and Lourdes are amazing! Thank everyone!
Excellent customer service! Definitely recommend Total health dental care👌
Upon entry all of the safety procedures were clearlydisplayed on the window. Once inside; ms. Chusang, the front desk receptionists warmly welcomed both me and my sister. My sister mrs. Jackson had the appointment. Ms. Karla another assistant also welcomed us very kindly. Ms. Chusang throughly explained the registration process. She was very nutritious and professional. I really felt like family. Thank you!!
They were detailed and did a good job of both showing and explaining everything to me.
Good experience, haven’t been to a dentist in a while and I felt well informed for my first appointment . Nice staff - will continue my course of treatment with them .
The staff were all super friendly and professional. I felt very safe with their Covid safety protocols.
Everyone who works here is nice, gentle, communicative and super helpful. Nice experience!
I’m terrified of the dentist and they knew how to work with that. 10/10 recommend (not written on laughing gas btw)
Friendly staff and quality dental care
Wonderful Experience. I am grateful to have this team in the Bay Area. Their knowledge of natural treatments and remedies is exceptional.
Debra Williams: excellence Dental tech, receptionist was great. Clean room and office.
Nice place friendly environment 👌
My husband and I were extremely impressed with the level of professionalism, and friendliness as well as the level of comfort they provided. Everyone was very helpful, honest and thorough. I would highly recommend Total Healthcare Dental Care.
Excellent service and knowledgeable friendly staff, everyone wears a mask due to Covid19, very clean facility at Total Health Dental Care Welcome center3085 Telegraph AveBerkeley, CA 94705-2035I am very happy with the service I got at the welcome Center.
Great and efficient service!
I called and was able to get an appointment very quickly within the next day. They have a nice welcoming staff. I have not completed service yet but so far so good! I would reccomend for anyone to visit in the Bay Area
Great staff and a very pleasant experience today!
Staff was friendly and professional. Danielle made the visit a great time with her awesome dad jokes!
Super friendly, informative and professional
Super friendly and efficient! Had a great experience on my welcome visit.
Professional, fast, friendly.
Everyone (from receptionist through the dentist) was friendly, caring and efficient. I highly recommend this dental care!
My experience at Total Health Dental Care was amazing! Everyone was so pleasent and kind from the minute I walked through the door. I was more pleased to discover that the staff placed anean on holistic health. They take care to explain their methodology and walk you through you dental needs so that you are informed. I highly recommend visiting this facility if you ever need a dentist!
Amazing service! Every person at this office is kind and friendly. I had a bad experience at my previous doctor and this dentist made a plan to save my teeth, they are HEROES!! This is the place to go!
Prompt and friendly service, everyone I met was very personable and professional! Clean facilities and everything went smoothly. Would recommend!
Staff is very nice, welcoming and helpful!
Great work! Loved my cleaning
Very friendly and informative
They tried to sell an expensive surgery but didn’t explain very well, also the information about doctor and surgery was very confusing. So I went to see another doctor to ask second opinion, but they didn’t provide my x-ray photos to this clinic. 2nd doctor said I don’t need an immediate surgery. I saved my $2500 and my gum.
Safe, gentle and comforting ❤💕💖
We men Austin and Dr. Suri here, they explain everything in detail and given multiple options to solve my issues.Highly recommended.
Very thorough and informative experience.
Austin, Kiki, & Dr. H were so helpful & friendly during my visit! They took the time to thoroughly answer all my questions and address all my concerns.
Great first experience.
Nice people ! Great service! Will come back again!
I’m terrible with names but this my 1st visit and the (Caribbean) receptionist was great and so was everyone else. Dentist and hygienist was very friendly and willing to listen and give advice.
Great service
I love this dentist place they are very nice and helpful 😊 thank you.
The taste is robust and my mouth feels alive