I placed a call to them @ 8 in the morning & they were able to work around my schedule & get their technician out the same day. Colby was professional, friendly & thorough. He quickly diagnosed & resolved my problem & answered all of my questions & offered several helpful tips to maintain my unit. He assured me that IF I had any other issues or concerns that they are only a phone call away.
The technician called and offered to move up the scheduled appointment window, provided a new ETA and arrived on time. He was very knowledgeable, professional and honest.He quickly determined there was no repair needed (operating louder due to system age). He did not try to push us into unnecessary repairs or find an issue that didnt exist. We will definitely call Buddys A-1 in the future!
Fast, friendly service! Helpful, got my air back on in minutes. Would definitely recommend!
Buddys A-1 Air Conditioning & Heating is the best company in Baton Rouge. If your having any issues with your Air Conditioning & Heating System, please call them. They will come out whether theres rain, sleet, or snow thats how much they care about their customers. Furthermore, their technicians are very knowledgeable, skillful, professional, and compassionate. I would like to say thank you to Technician Jake and Technician Myrio you guys are awesome!!!!
They responded quickly and sold me on a $6700 Trane Deluxe 4 ton condenser unit. The next day they installed a different brand from what I ordered while i was at work and the following day the unit failed and now i am sitting in an 87°F house not very happy about this situation. The thing that upsets me the most is that I was not informed that they installed something that i did not pay for. Hopefully they make this right.Update: the very next day they corrected the error, which turned out to be an honest mistake. It was clear they care about their work quality. I am thoroughly impressed with their professionalism and will continue to use their service for the next 10 years. Thanks to the techs John and Colby, and Mrs. Emily in admin for their service.
Very impressed with Buddys service. We called on a Saturday and they were at our house in an hour. A text with the picture of our service rep was sent when he was on his way. Very professional and helpful. Installation of new unit was done quickly. John and Jacob were excellent. I would highly recommend!
Did inspection required by home buyer. Easy to book. Followed up to verify appointment via text. On day of appointment sent text with picture of technician who showed up on time. Very friendly and polite Inspected both inside and outside. Very reasonably priced. Paid by credit card and was immediately emailed detailed invoice
Jared was awesome! Explained what was wrong, game some suggestions as to why the issue could be occurring. Explained how a service plan would be better for my aging equipment and was overall very cool.
Our AC went out last night and I called Buddy’s first thing this morning. They gave me a time of 12-2 for the technician to come out. I got a call around 10 that he was on his way! He replaced my capacitor and got the air going in 30 minutes. The price was reasonable ( especially for a Saturday) and Patrick C. Our technician was wonderful! Buddy’s will be our go to from now on! Thank you Buddy’s!!
Prompt service, very professional. Very thorough on what was to be done. I trust them to take care of my a/c
Sam Abrams made it happen! My AC unit went out and needed to be replaced. It was done the next morning! New outside and inside unit plus the friendliest guys doing all the work. They even let my curious boys look at all the equipment as they removed the old and installed the new. Awesome service! Nice people and quality work! Definitely recommend!
Buddys a1 has never let us down. Whether heating or air conditioning theyve come out in a timely manner, been extremely professional and knowledgeable, and been more than willing to share information and teach us about our heat and air conditioning systems. Would highly recommend them!
Swapped out a new type of filter and showed us how to do the next ones by ourselves. Requires 24v power and a blue fiberglass liner inside a metal frame. Nothing like the old paper frame single unit type of “open door, toss old one, put in new one.” Simple . . . once shown how. But nothing obvious from the outside. Glad they came by. Definitely recommend them.
Sam Abrams was the person I talked with. He explained what they were going to need to do very clearly. They pointed out what others didnt, to make sure my new A/C unit ran efficiently. The crew were on time when they said they would be, and worked very professionally. Since having my A/C installed, I have added an extra vent in one of my rooms for more air flow. Worked very cleanly! Thanks again! Great service! Would recommend!
Technician was very professional and completed inspection on Suzanne of maintenance on both of our conditioning units. He also evaluated the system installation throughout the house and made recommendations for air intake on one unit that has two small of a return air source. Very thankful for that.
The technician, Colby Creighton, was very polite, knowledgeable, and thorough. I appreciated him taking the time to answer my questions, and explain things when asked. I was back up and running in no time.
Called in the morning and they were able to set up an appointment the same day. Patrick was very professional and friendly. Would definitely recommend.
The technician was very professional and speedy in his repairs. He explained everything to us in a way we could easily understand the issues with our HVAC system. He got us up and running again in about an hour. I would highly recommend this company to anyone.
Our Technician Ben was knowledgeable, friendly and very helpful. Located our furnace filter, (that I put in a safe place and didnt remember where I put it) changed the filter and even did minor repairs.Buddys has a great service, for a low monthly fee, they will service your HVAC unit twice a year.We are highly satisfied with their services and would highly recommend.
Arrived on time, very knowledgably, and worked quickly. Definitely recommend their services.
We needed our AC unit replaced and Buddys provided this service in a very timely manner. They were very efficient, knowledgeable, and cleaned up after themselves.
100% satisfied with the service I received. Tech arrived ahead of schedule, very cordial and provided me with what was the issue with the AC.
The first time they came out the Job couldnt get done because the technician did not have a ladder so he said he will come back the next day waited hours they never came or called back so I called them back! The could not come out claiming they needed permission from the office manager so after we did all that they scheduled me for today! Which they came on time the technician apologized and did the job he came to do overall I give them 5 stars on account of the technician still have yet to get my receipt!
They started at 8:30am and finished up around 4pm...Lot of demoing and then placing the new system in....They actually had to dismantle the system to go in the attic and rebuild it because of the small entry way into the attic. They did not stop for lunch and took very few breaks. Very professional and knowledgeable. The noise problem I had before is gone and the unit cools us off rapidly. i enjoyed my conversations with them and glad I went with Buddy A-1
HVAC Technician, Jared Hebert did an excellent Job servicing my A/C unit. He was on-time, performed a complete service maintenance from cleaning entire unit to checking the Freon to hooking up the Manifold and providing data suction pressure and temperature on my vents. Top Notch Service. Thanks again for all your support!
I was prepared to spend a ton of money because this is a house we just moved back into so I had no idea what was causing our air flow problem. The tech was such an honest person that he realized my problem was not major and fixed it on the spot.
The installers John and Justin were prompt and courteous. No issues throughout the installation. They cleaned up their workplace and explained to our satisfaction how to work the mew system. Buddy’s Air and Heat are very reliable and responsive. This is why I have a contract service with them for both of our residences.
Russell was very friendly, knowledgeable and fast. Best customer service ever
They are a great and professional company can’t recommend them enough. All technicians are prompt and professional. five stars!
I’m so, please with the service, the kindness caring and compassion of Mr.Colby he is awesome cams out took him less than an 30 minutes had me and my family up and running. If you need AC repair give Buddy A-1 a call.
This company replaced the outside AC unit, as well as the attic unit. Also replaced thermostat. Excellent work, attention to detail, great price as well.Very happy with their work. We received a text with technicians photo, along with arrival time. Very professional!
The technicians are very knowledgeable and friendly. Would highly recommend this company.
Ben came out promptly and figured out what was wrong with our unit. He quickly fixed it and explained everything in easy to understand terms. Will absolutely use again.
I realize that nights and weekends are difficult during the summer months for HVAC work. I am extremely disappointed in the communication. I feel I was given the run around for 24 hours waiting g for a tech only to be told I was not on the schedule. Just tell me you ate booked . I could have called someone else.
Colby Creighton was on time, professional, friendly and conscientious about his work. He gave my A/C system a clean bill of health. Amos H. Davis (7/22/2021)
Had a new AC system installed. Sam was very helpful talking me through the process and the full scope of what I was purchasing. I had no idea what all my new AC was capable of until he explained it. Installers were very professional and did an amazing job. Highly recommend this company.
Great run business! Technician we very knowledgeable and got the job done quickly. Also I had an issue with scheduling at first and when I voiced my displeasure, the GM called me personally and offered to rectify the situation immediately and I am completely satisfied
Came home to a hot house and Buddy’s came out within a few hours of me calling. They replaced the blown capacitor and now we’ll have a comfortable night’s sleep!
Great experience from start to finish! Quick response to initial contact for estimate, excellent courtesy and professionalism from each person with whom I came in contact. Very competitive price. Thanks!!!
Keagan came over in minutes after we called (after 5 PM) and was able to take care of our issue in minutes. It was 89 degrees when he arrived at 650 PM AMD at 7:07 it is pumping cool air! We love Buddy’s!! Thank you!!
I want to thank you for your excellent service. Sam answered answered all my questions and was very professional with a good sense of humor. He gave me peace of mind and complete comfort. I highly recommend this company!
Mr Patrick did a great job! I highly recommend him as he arrived promptly and was knowledgeable.
They quickly identified a dangerous mold growth problem in my old unit and immediately scheduled a replacement of the upstairs unit and ducts. The replacement was done successfully in a half-day, so now my family is breathing safe clean air! We would have never known if that wasnt identified. I would never trust my service to anyone else!!
Worker was on time, friendly, and professional. His work today was easy and successful and he gave invaluable advice for future maintenance and prevention. Will recommend and continue to use personally.
Always comes out quickly after a call. Great, honest service!
When my AC system quit working, I called Buddys, although it was after 6pm I was grateful to find that they were still avaliable after normal business hours to help. Sam Abrams was professional, caring and accommodating, and was able to get a technician scheduled to come to my home early the next morning. When Gregg Altazan (AC Tech) arrived, he was on time, friendly, and very informative. He diagnosed and fixed the problem quickly and gave good advice and information to help me maintain my HVAC system. Thanks Buddys AC, your service and speed is greatly appreciated.Also, when you get scheduled, Buddys will text or email you the time and date of the appointment, and when the Tech is on his way, I received another text that included the techs photo and appointment details, great for safety and security, Thanks again Buddys.
Very Professional and knowledgeable. Technician was open and honest about what I was dealing with and a remedy to resolve my issues.
Repair person came out same day that call went to office. Also accommodated request to come after 5:00PM when I was able to be home. Finished the repair work the very next day since parts department was closed for the day. Very professional repair person.
Sam came out to my house, was very thorough explaining everything to me, telling me what we needed to add to get more air to my back room, next day Patrick Parker and Ben Axsom pulled up and knocked it out totally and was gone by 3pmHad drop cloths everywhere on ground! Was wonderful! TOTALLY RECOMMEND BUDDIES
Changed compressor got us out the heat and back in the ac in a reasonable amount of time Professional, courteous, and friendly highly recommended.
The service techs were very professional, knowledgeable, friendly and did a great job installing my new system.
Came 2 hours before their appt time. Yay! And quickly diagnosed and repaired.
They were fast professional and did a great job. Keagan was super quick and very nice.
Book this company right now! Our central air went out on Friday and Ben showed up a few hours later. We had an extremely old system and he sat with us and provided us with options to buy a new system. Today, Allen and Brandon showed up to remove the old system and install the new one! They all worked so hard and really took great care of us! LOOK NO FURTHER! THEY ARE THE TRUTH!🙌🏾
Sam Abrams was so helpful, he very quickly resolved my issue. He was professional, but kind with a great sense of humor. Hes very good at explaining the process in laymans terms, which put me at ease with the steps taken to resolve the problem.
Sent picture of tech plus his nameKnowledgeable and express his opinion what the problem could be when everything check good.
Workers were professional and respectful. Recently having surgery they wore masks when not in the attic as requested.
Great company! I highly recommend! The manager, Sam Abrams, was very accommodating and professional. It is a pleasure doing business with them 👌🏼
The manager Sam Abrams is very personable, professional, and extremely far. Wonderful group to have work done with on my home. Highly recommend!
Buddys came to my rescue to fix my AC. Very professional and did the work in quick time. Im very happy with their service.
Greg inspected ac unit and found leaking coil. Have me options to consider.
Professional, detailed and knowledgeable. Will definitely use this company again if needed.
Checked unit for a 69.00 deal. Everything checked out o.k. Unit is 7 years old. Had the a.c. capacitor in his hand. Said it was underperforming. Eventually it will need to be replaced. His cost for that was underperforming 203.00 a little excessive price for a 15.00 capacitor! Did not replace the capacitor.IThe
First time to use Buddy’s! They’re the Best! Thank you
I have been using Busdys for over 25 years and am extremely satisfied.
Called Buddy’s and immediately was greeted by a friendly voice! They sent someone out and after taking a complete look at the system came to me with what was found! They were timely and the service was excellent!
My AC broke in the middle of the night! So I called Buddy’s in the morning and they got someone to me before the day was through. They explained everything so I could understand what was going on and got my unit back up and running! Will definitely recommend them to family and friends. And certainly will be using them again!
Repair was done quickly. Technician was very informative and friendly.
Had Buddy’s come out for an AC Maintenance. They did an awesome job! Everyone from the office to the tech who came out was polite and friendly!
The girls in the office are such a pleasure to work with. The tech they sent out was polite and worked quickly and efficiently! Thanks Buddy’s!
Installers were very nice and patient with me as I asked a lot of questions.
Patrick was super nice and knowledgeable about running down the problem quickly. He was in and out within 25 minutes with this issue fixed and me having cold air.
Service was great and the repair time was even better. GOOD JOB, Well done
Buddys is the best place to go if your on a budget. Fast service,friendly employees.
Ben Axsom was very professional. I would recommend him for any AC work.
The technician was on time and very knowledgeable. Also Emily scheduled my appointment very quickly and answered all my questions.
Great knowledge of issues and got it resolved.
Extremely skilled technicians and polite office staff. I highly recommend Buddy’s A-1 to my friends and family.
I would strongly recommend this company, there service is outstanding and very professional, and the workers are very friendly and respectful, thanks Buddy, for a great job !!
I’m forever grateful for mr Patrick!!! 5 stars if I had cash I would have tipped him!!
Very happy with the work Addison did today. Very polite, work was done quickly, and left no mess behind. Thanks guys.
Myrio, Jace and Sidney are your A TEAM!They were polite, efficient, tidy, and professional.They were knowledgable and stayed on task.Jace vacuumed the floor while Myrio explained the new install and the thermostat. You are lucky to have this crew!
I have now used this company a number of times. And each time I have no regrets! They are friendly and responsive!
Technician arrived quickly and diagnosed the problem, changed the defective part. I am very pleased with Buddys!
Very pleased with the team, Ben & John, and the other team that helped them, install our newa/c & heater. Very professional and great team work. They represent Buddy’s A1 well.Every dealing I have had with Buddy’s has been great and I highly recommend their services.Binky Julian
Ben was very professional and provided quality work!
Polite and respectful we will be using his services again THANKS JARED
Colby from Buddy’s came right out, identified the problem, replaced the part and got the air back on. I will be using this service in the future.
They were very courteous and very skillful
Service tech was very nice and knew his job.
Jake (initial contact) John and Jacob (installers) were friendly and professional. Have used Buddys A-1 for years and would recommend them.
He was very professional and quick.
Excellent, quick service.
Quick and efficient, found my problem immediately and replaced it
Very knowledgeable and professional service.
These guys are honestly the best HVAC people in the city. Honest and thorough.
Excellent. Very thorough.
Very courteous and professional.
Very professional, knowledgeable and friendly
Quick, friendly service!