The actual workers that come out are AMAZING and do and outstanding job. However, the lady that answers the telephone is very rude. I called and asked to get a receipt emailed to me from the last time the guy came out and she sent the receipt from the first time after I called her three times after 30 minutes after not receiving it the first two times she said she sent it to me (which is fine) I had to call 6 times for her to pick up the phone and when she did she yelled at me for calling too much. I informed her she sent the wrong reciept and she keeps yelling saying she can’t talk to me because I called too much. But I appreciate the men that came out and fixed my ac.
The guys did great. What I thought would take about 7 hours took 12 due to all the hidden surprises. They just kept at it until it was done. Worth every penny.
Our guy Daniel was on time, knowledgeable, friendly & explained in detail what our problem was. Told us about your monthly contract which we will sign up for tomorrow! We were extremely pleased with your service. Thank you so much for the speedy response! Lastly, we really liked yall texted a pic of the technician, nice touch!
This was the worst experience dealing with a service provider, EVER! They are totally incompetent. Not to mention they were at my home a week prior and left water in my drain pan and technician never told me. They were already paid for the job and warranty co made a recall request to return to fix the problem and they cancelled me 1 hour before due to service my AC and requested a plumber to the job. Of course this was going to take another day without AC to get me on someone elses books. they didnt care. This was totally unnecessary and to prove that fact, I had a totally competent HVAC company at my house within the hour and completely fixed and corrected every thing that was wrong. I guess they think doing a recall is above them, so they dont waist their time and actually insult you by telling you to contact a plumber to fix your AC. Even reading the reviews show me that they have serviced AC units exactly what needed to be done to mine. They chose not to! Shame on you! So disgusting!
I’m a realtor and recommend Aire Serv to my clients! Most recently they installed a new unit, they were reasonably priced and knocked it out quickly for us!
Great company. Very helpful and amazing customer service. I highly recommend this company. They have the best service guaranteed.
Very responsive with quick service. Steven and Daniel always do quality work. Highly recommended. Several of my friends use AireServ.
I am Completely Impressed and Satisfied with Aire Serv of South Baton Rouge. Their online webpage was easy to complete and they sent out a Technician on the same day. Not only did they perform a thorough examination and repair the system at a very reasonable. They Texted over a Photo of the Technician with his name and contact number in advance, so you could see who was coming knock on your door. Overall I Highly Recommend this Company.
This company will over charge for simple HVAC repairs. I requested services to replace a contactor on my outside unit. After paying the 125 $ initial fee the service technician wanted to charge me 600$ to replace a 40$ part. Highly unprofessional. I suggest you do your research before you let this company in your home. They will rip you off at every corner. Go with your local HVAC repair company that your trust. Avoid this company like the plague. Services performed in the gonzales,LA area.
I paid $686.50 to get my A/C unit fix, including $125 to send somebody to come and check it out and couples hours later the A/C stop working I called them back to tell them the issue and they told me I need to pay $125 again to send somebody to come and see what’s going on when I already paid for a service that they never fix, worst service ever, will not recommend them at all. Smh!
Daniel is a very honest and thorough. He was quick to respond and very knowledgable. You can trust Aire Serv to have your best interest.
The service was excellent. They installed quality and ample attic insulation.They also installed a heating and airconditioning system at another time. Excellent communication with text, friendly and professional staff, work done quickly and very reasonable rates are some of their qualifications.
They are not out to sell additional products that you don’t need. Highly recommended!!! Professional, knowledgeable, and honest.
Daniel is a knowledgeable technician who took the time to answer all questions related to the malfunction of the capacitor on the outdoor a/c unit and the subsequent repair. He also explained possible future issues I may encounter with the outdoor and indoor units.
Very knowledgeable and friendly! Excellent service and communication!! Top notch!!
I appreciated Daniel coming out the same day to diagnose the problem with my AC and even doing a temporary fix to keep us cool through the night. He was on time and professional and so were the techs that came out the next day. Leonard and Steven were both exceptional. I would recommend this company if you’re looking for quality and professional service.
Excellent service and communication. Very Professional
Very professional, courteous technician. I will definitely use them again!
We had AireServ replace our entire HVAC system. Their prices are very competitive and workmanship is the very best. I really like and trust Daniel, who is the owner and lead tech. They showed up on time, worked continuously, and finished a complete HVAC replacement by around 2pm even though it rained most of the time. Daniel has been our ac guy for a few years, but we did entertain bids from two other well known companies. In the end, it was our trust that Daniel would be there after the install if anything needed attention. Daniel remains our ac guy.
AC tech got there, he was very nice. Quoted prices for things. He got to working, fixed the Clogged drain line, then came down and told me it’d cost $150 additional to clean the coils inside the attic unit. I understood the $350 quote at the beginning to include the drain line repair, cleaning and a year maintenance. Apparently that only included cleaning the outside coils. He went outside to call the office to see what he could do. Came back with the lowest to clean inside and out plus work already completed $526. I paid the $256 for the work already completed, then went to Lowe’s and got $20 worth of stuff and crawled around in the attic and cleaned the inside coils myself.When I asked for a quote for a cleaning to get it ready for the season, I don’t think it’s unreasonable to think that means you get it completely cleaned inside and out and ready for use for the season. Not just cleaning the outside coils. With that said, The tech was extremely nice and told me what I needed to do to clean it myself.Last time I had inside and outside coils cleaned by a different company, it cost me about $200. I felt like they just piled on the prices/cost and that what was included in the quote before the work started was not clearly communicated . The work completed was good, don’t get me wrong, but I won’t use them again.
They were on time. The technician explained the problems with optional solutions and price. Ali have recommendations on improving system performance
I was able to send a cell-phone video that clearly showed the concern. The next day, Air Serv was able to evaluate and diagnose the problem. They made a temporary repair while parts were ordered, and promised to apply the temporary repair cost against the replacement cost for the unit. The employees who arrived wore masks and were very professional.
Appreciated the Sunday morning service call today by Daniel when we thought our thermostat had gone out during the night. Turns out it had shut down because of water in the pan due to clogged line. $384.00 later and we are cool. Thanks, Daniel
Daniel was very knowledgeable and customer focused. He took the time to explain exactly what the problems were and offered a relatively cost effective solution instead of trying to focus on upselling.
Love this service! Daniel is very knowledgeable. His assistant, Steven, is extremely personable, helpful & had my problem solved in no time with a new & improved thermostat installed quickly. Even my schnauzer, Gretchen, enjoyed Stevens visit. Thanks, Aire Serv!
I have had AireServ out a few times now. I highly recommend them. They are quick. They are honest. They dont try to upsell me to a new system every time theyre out. I will continue to use this location are all my heating and cooling needs.
Very resonsive to two emergency after-hours repair appointments that Ive made. All repairs are explained and itemized on the invoice. I will not hesitate to make another repair appointment.
We cant say enough about this company. When we first moved to BR, Daniel started taking care of our air and heating system. We couldnt be happier, and now Steven comes in twice a year to ensure that everything is running great. Today, he spotted a smoldering dryer outlet up in the attic. If not for his sharp eye, I dont know what would have happened! Simply the best.
Steven Johnson showed up on time to the second, was fast, friendly, knowledgeable, explained everything, offered options. EVERYTHING you want a company to do for you when you are paying for their services. My new AC company!!
I was appreciative of not waiting forever before the parts arrived to do the work.
Daniel and Steven did an excellent job installing a new furnace in our home. I was truly impressed by Daniels knowledge, energy, and non salesman approach. Also: kudos for recognizing and working around a logistics problem in moving the unit into our attic space.
Owner just refunded me some money without being asked! I had some work done yesterday. AC was broke, they got it working. I agreed to a price. But the owner of the company just called me to say they shouldnt have charged me that much (the price I agreed to) and he wants to refund what they charged me yesterday! Tremendous honesty and character. This company is doing it right!
Had a last minute emergency due to complcations with my home warranty company. So I ended up calling these guys to see if they could come out at 7 PM. Within an hour they had someone come to my house and fix our AC, not only that but he told me what my other company had been using which is why I was constantly having issues with my AC. These guys have my business from now on
Steven from AireServ just left our house after servicing our heating system. I cannot say enough good about this experience. Polite, knew his stuff, and he even wore the shoe covers when he entered our house in order to not track in dirt or grass. The pricing is very reasonable. Again, overall great experience...highly recommend.
Martin Johnson installed a new system (a/c & heat) for me this past April and it is wonderful. He had maintained my old system since 2016 and was always there when I needed him. He makes every effort to get to you as soon as possible so you don’t suffer in the Louisiana heat. He is very professional and knowledgeable and I would highly recommend him to anyone who needs his services.
Our tech was on time, suggested a few options for service and gave us a fair price! Great experience.
I am definitely going to be using this company again. Workers have been courtious and knowledgeable. Only downside was they did not follow up when they were to provide me with additional information concerning something I dad asked them about. Had to make a couple of inquiries before they responded. Other then that, very favorable experience
Best of the best! Been doing business with Daniel for many years, hes always taken the best care of me. Both at my home and my rental townhouses, hes done nothing but the best of the best service weve ever recieved from anyone. Thank you Daniel and Pennie, we love you guys!
Daniel and his team are fantastic! Prompt, reliable, thorough. Explain everything in detail. Make future recommendations. Have used them for almost 4 years. Super pleased! Highly recommend them!
Their technician Daniel is a pro and really nice.
Fair price, quick service, no hassle
Hands down best AC service that we have experienced in our 40+ years as home owners. Very thorough and competent. Great quality of service and customer relations/communications. Highly recommend these professionals.
Daniel and his team diagnosed and fixed a problem we had been having for years-which others failed to fix- in a single day. Give them a call for your AC needs.
I’ve used Aire Serv on several occasions to service my home AC. Quality work. Friendly, professional techs, and reasonable rates. I would definitely recommend them and use them again.
Had AirServ service a very old AC unit. The fan needed to be replaced and most other AC Service companies would probably have wanted to replace the entire unit at $6-8K, however a new fan motor was found and installed in one day.I appreciate the commitment to customer service by AirServ.
Fast, competent service. To be prepared for whenever I needed HVAC service, I asked around as well as checked Angies list. Aire Serv was highly recommended. So, when I did need them, I received fast, excellent service by a very knowledgeable service technician with no attempts to up sale me anything I did not need.
Having someone you can trust and count on to get the job done when your Heating and AC are acting up is important! The folks at Aire Serv are in this business for the long haul and they know how to treat a customer! I can recommend Aire Serv without reservation. EC
Great fast service!
Great company! Never had issues. We’re able to come and fix my AC the day I called.
Quick response when we needed someone onsite. Honest and upfront about pricing. Would definitely recommend.
I have used Aire Serv for many years to service my AC and Heating and would highly recommend.
Great prompt service. In fact, same day service. He was very professional, polite and a very good communicator. Explained in detail. I will highly recommend this company!
The best HVAC company I have ever used. Highly recommended!
Daniel consistently provides honest, high quality service anytime I’ve called him. I would recommend him to anybody needing home air repair or maintenance.
Daniel Bandy is a very professional technician who knows the HVAC business very well. We have been using Daniel for at least 6 years. When it came time to installing a brand new unit we relied on Daniel 100%. We highly recommend Daniel!!! This post is from my wife Nina and myself (Natch Villamil).
The Aire Serv crew is positively amazing! If you are looking for quick, efficient, honest service you should give them a call for all your HVAC needs!
Great company. theyre always careful and thorough.
Great service and wonderful servicemen who are very helpful and knowledgeable!
Fast service, great price, very friendly and helpful!
Very knowledgeable, friendly and our home is cooled perfectly!
Daniel is very knowledgeable, professional, and friendly.
Highly recommend this company for HVAC Service!!!
Nice and trustworthy