Our technician, Joey, was professional, explained three options, accessed the problem and performed the necessary repairs.

Justin came out for the maintenance today, he was punctual, courteous and knowledgeable. Thanks Justin.

Completely on time, very knowledgeable, extremely courteous!

Justin was great. He was highly professional and was on time and explained everything. Loved having him

Teddy was great! Very knowledgeable and direct with the information. Will definitely recommend him.

Sam McIntire was the technician that came to my house. Very professional and polite. Very satisfied.

Shajamarie was excellent. She answered all of our questions and went that extra mile

He was very knowledgeable and helpful

Outstanding Service and Products!!!

The company responded to my home within an hour after contacting them. Cameron was friendly, professional, and did a great job!

I am very impressed with the service I received. The representative that I spoke with when I called to request a tech, was very professional, knowledgeable and set clear expectations. The tech Charles came out and was very professional but personable. It only took about 30 minutes for him to arrive AND it was after hours. He explained every thing and was very open to any questions. His service was fast and A1. I rate him 1,000 stars!

Rob was incredibly nice, professional and took his time and answered all my questions completely, would highly recommend him to everyone

I contacted AccuTemp for A/C tune-up service. I was quoted a price of $262 ($131 for each unit). The technician arrived at my home at 11:12am. After 30 minutes, he stated that he completed cleaning and checking both units. It should have been a red flag for me that he completed tuneup of two units in just half hour.The technician then spent more than an hour pressuring me that the A/C units needed 20+ repairs and that without doing these immediately on that day, my house ceiling could crash and cause major damage. He initially came up with an estimate of around #2,700. When asked to drop repairs that were not absolutely necessary, he reduced the total price to around $2,175.33 ($262 for the tune-up and $1913.33 for the additional work). He asked me to sign several times on a digital tablet without showing me the details of pricing. No invoice was provided to me either as a paper document or digital document via email or text. Then, at 12:55pm, he went outside to work on the units and returned inside at 1:24pm saying he completed the work. Astonishingly, he completed the additional work costing $1913.33 in just half hour!When asked how he could perform 20+ repairs that cost $1913.33 in just half an hour, he had no rational answer. When asked to provide price breakdown of how much the parts cost and how much for the 30 minutes of labor, he refused to show the details stating that his company’s pricing is based on certain units. He said most of this cost was for the parts and because the cost ‘wood’ has gone up steeply during the (COVID-19) pandemic, the parts are expensive now. But, none of the parts were made of wood!! He left at 1:56pm. During the 2 hours and 44 minutes, he actually performed repair or pretended to perform work for a total of 1 hour.Only after I complained and insisted on seeing an invoice or a receipt, the company emailed me an invoice 3 days later, which showed inflated charges. They charged me $1913.33 for labor and the following 4 items: 1) replace contactor; 2) replace capacitor; 3) add 1-3 lb of refrigerant; 4) install a start kit. On Amazon, for the Ruud A/C unit I have, the price of ‘contactor’ is between $11 to $19, and the price of capacitor is $12 to $15, and the price of start kit is $15. So, the total cost of 3 parts is less than $50. The invoice says 1-3 lb was added. There was only unit for which the technician added refrigerant. How could it be 1-3 lb? I believe he added (if he even did) 1 lb or less and lied that he added 3 lb. Was it 1lb or 3 lb? How could the range be so wide as 1-3 lb? The total cost of three parts – contactor, capacitor, and start kit – is less than $50.The following text shows up on the invoice above my signature, but it was HIDDEN on the tablet (or it was on the previous page and never shown to me) when it was given to me to sign:By signing this authorization, I agree to the repairs and pricing offered to me today. I have heard repair/replacement options and have chosen what I think is best for my home at this time. I agree to move forward with recommendations as indicated and agree that the price for this service is appropriate and reasonable. Additionally, by signing, I agree to be contacted via email for marketing purposes. Had I been shown this text above the signature box, I would never have agreed. I would never agree the condition that work could only be done if I agree to receive junk email.Based on my horrible experience with AccuTemp, my impression is that it is a dishonest business that pressures customers with extraordinary sales pitch, misrepresents work done, inflates costs by as much as hundred times and traps customers with hidden disclosures and disclaimers. Be extremely cautious when handed an electronic tablet to sign. Make sure the text above the signature box is visible. Be aware of the traps. Do not authorize the work until you have a clear description of the work with details. Do not pay until you have been given a printed or an electronic invoice that clearly states the work done.

Doug Hicks did an outstanding job on helping me with my plumbing issue. He was incredibly understanding and explained everything step by step like a professional. I have never experienced someone so nice in this industry and you guys truly have a star on your hands. Please tell him thank you with a nice meal or something because he saved my house!

Tyler was very knowledgeable and professional, he was able to complete the work quickly. I will definitely use AccuTemp again.

Devin provided outstanding service during his most recent visit. He took the time to thoroughly explain all of my options for optimizing my AC performance. Having an older unit, I appreciated his honest feedback on what we could do in the short term (most economical) vs. the long term (most expensive) to have our units work more efficiently.Devin was also very thorough and provided before and after pics for the readings and cleanings that he completed. It was nice to see the work for myself that was completed without having to climb into the attic.I highly recommend Devin and Accutemp and look forward to working with them again in the future for other home projects.

Great service for a great professional. Dren went above and beyond in making sure all works well and educated us on our systems.

Tyler - Was knowledgeable, professional, prompt, and courteous at all times. He represented your company very well int the field.

I am very pleased with the gentlemen that was sent from this company. From the technician, Tim, the design team, Matt, and the install team (Jason, Micah, Blade, Kevin, and Paul) these gentlemen were the best. They communicated every step of the way, Tim was straightforward, Matt offered suggestions, but wasnt pushy. Did not feel pressured to buy something I wasnt comfortable with and even called during the installation of our new system to make sure things were going well. The installation team were very professional and kept me informed throughout the process. They completely cleaned any messes that were made, and did so with smiles the entire day. Arrived around 7 am and were finished by 4:30 pm. Definitely worked a full day, didnt even see them stop for lunch. Will definitely be using this company for future maintenance.

Great experience & excellent service! Would use again.

AccuTemp did such a great job replacing our AC! The whole team was great…from the technician (Shajamarie) who came out first, to the Design Consultant (Rob), to the install team (Ricardo and team). They came out the same day. And installed the new unit the next day. And they gave us a window unit to use overnight! The price is definitely worth it. They did a great job explaining our options, and did quick and quality work. I also really like that they send you text messages with the name and picture of the person coming out to your house, so you know who to look for beforehand…definitely made me feel a little safer. I would highly recommend!

Jason and Blade were very professional and did a great job

Mr. Reese arrived on time and had shoe covers to enter our house. He checked the air condition unit and thermostat inside and cleaned and added freon to the outside unit. He showed us a picture of the unit before he cleaned it. It was really dirty. He asked us to look at the unit after it was cleaned. We were pleased with how well he had cleaned it. He showed us how to remove the panels to clean it. I think the installers should have shown us how to do that. Mr. Reese completed the inspection and asked us to sign showing our satisfaction with his work. We were extremely pleased with the job he did for us. We will request him specifically the next time we need an inspection. The inspection was part of our Star Service so we will definitely be using AccuTemp Services again.

Extremely professional explained the problems very knowledgeable and quickly got us our brand new unit. Luke was our technician who came and diagnosed the problem he explained in great detail what our problem was and what our options were and made sure when our design consultant came he would have window units since we had small babies. Teddy was our design consultant he did a great job at explaining our options for a new unit he was very personable & even made my 3 year old (who is extremely shy) very comfortable. Kevin and Paul installed our unit and did a great job. Everyone was friendly and professional.

Joey was a GREAT tech! Very friendly and explained everything so well! We are definitely following his recommendations on updating and maintaining our AC unit, etc. He was a pleasure to be around and was very professionally and knowledgeable. Great experience

Joseph Augustine, the technician, was great. He was patient and he explained things to me so I could help myself in certain situations

Called Accutemp to make sure AC was working properly. Devin Reese was our technician and I found him to be knowledgeable and professional. He was a pleasure to have in our home. He inspected everything and explained all he had found, then assured me all was working well.

AccuTemp provided friendly, professional service in a timely manner. I was very relieved to have a same-day appointment. 15 minutes before our electrician showed up, I received a text with his picture and personal reviews. The electrician was professional, courteous and knowledgeable. He had our problem diagnosed within minutes and the repair was complete within a half hour. I would recommend AccuTemp again.

Generator maintenance

Professional, friendly service.

Both Joey Hood and Matt Lindsey were awesome today! We had a great experience working with both of them. They were extremely courteous and professional, and made sure we were fully informed and made aware of all available options. We look forward to working with them and the rest of the Accutemp team in the future.

Edwin was very professional and personable. He walked us through exactly what it was that he was doing and showed his knowledge by helping to explain what he was doing for us. He also took it upon himself to fix something that was overlooked during installation. I was very impressed and will continue to use them in the future.

Teddy was very informative, friendly, and helpful!

Very professional, thorough and answered all of my questions. Will definitely use again.

Poor quality and poor value.

Simply the best. They came and corrected the mistakes of a company I had working on my unit before them. Identified the areas that were missed by previous technician.

Very happy with their response times and technicians both times I’ve used them.

They did a truly awesome job on my heater and duct replacement. I have absolute trust in their work. I’m also having them install a whole home generator very soon. Luke was the absolute best.Thanks Mike Hall

Accutemp was quick and the work was well done. Our service technician was very nice.

Doug could not have been better. Professional and personable. He gave me several options and what I might have to deal with in the future.

Charles and Logan were excellent! Very professional and clear on what my options were going to be prior to work starting. This was in line with what I was told the day before by the friendly customer servicewoman. I was also ecstatic they were available on such short notice! I would highly recommend them to anyone!

Very friendly and fast service. Our technician was able to have my A/C working again quickly. We will definitely be using them again for all our A/C needs. Highly recommend!

Tim Roman is very professional! Our AC had a tricky issue. But he went thru every single detail and finally figured it out. He also explained to me how the part works and the reason why it got burned. Definitely would recommend AccuTemp for y’all.

Very professional and courteous

I love AccuTemp. Knowledgeable technicians. Luke is their best !Anyone from customer service to technicians are professional and go the extra mile to provide excellent service.They truly take care of their customers.

Can I recommend this company?, BWAAAHHHAAAA! - NOT NO, BUT HECK NO!My tankless heater circuit board failed. Its cost, $250. A replacement tankless water heater unit cost $600. THEY WANTED OVER $4,500 FOR THE LABOR ALONE TO REPLACE IT! Even at nine hours of labor (which is EXTREMELY conservative), the labor comes to over $500 an hour.I laughed in the technicians face and asked them to leave. Their quote was so ridiculous that I couldnt even get upset.Understand that this would be a replacement. All the plumbing and mounting hardware are in place. Required hardware and materials would be minimal.I contacted a local Manufacturer certified technician and was quoted $2,800 for installing a new system from scratch - replacing a conventional hot water heater with a tankless system, with all the additional plumbing labor and material cost.The local certified technician said I only needed a new circuit board and that I could install it myself if I was at least half way mechanically inclined. Its basically a plug and play situation. Thats the option I took.This is the second time that Ive encountered one of these franchise/big box service companies. Both want to charge RIDICULUS labor and material costs.Its my opinion that they prey on the ignorant and naïve consumers who think that their fees are normal. RUN AWAY FROM THESE PEOPLE - RUN AWAY.

I could not be more impressed with Dren Shala. He was so patient, communicative, and professional throughout the entire visit. I recently moved into a new home and Dren showed me where the air filters go in both units, took pictures of what sizes I will need in the future, and explained features of my heating and cooling system. He also gave pointers on reducing energy costs (my thermostat was set to Fan On) and cleaned up attic insulation droppings before his departure. He was also very quiet throughout which was fantastic since I work from home. I will be requesting Dren to be my technician for every service moving forward. Extremely impressed!

One of the best contractors in Baton Rouge. Used them for an AC replacement several years ago and had them install a home generator after Ida. They work quickly and professionally and with that, are still reasonably priced.

This company is great. The service tech who came out today, Cameron, was professional, explained everything, and asked/received permission before performing any work, great guy to have representing your company and meeting with clients. Another great experience with AccuTemp.

Sam was very respectfull and knowledgeable and did a great job of diagnosing and addressing the issue with our AC.

Joey did a fantastic job at our house. Super friendly and knew immediately how to fix our issue!

Mr. Roman came on time, was thorough and professional. His knowledge was impressive and he explained things well. Gave me all the options and I did not feel that he was trying to sell anything. He was honest. Thank you for being who you are.

Luke provided an initial consult to us. He was very professional and well documented. He took his time to go over our options fully and we have not felt pressured to go with any one option over another. He was great.

Sahaja came out to provide services for my A/C unit. She was highly professional and polite. She explained the whole process at the beginning of what her plans were, gave details and explanations during, and completed by walking through everything that she did with me. She fixed all issues I was having and even walked me through what I can do in maintaining my unit. Sahajas customer service was above and beyond my expectations. Being a new house owner and dealing with many different companies providing services it was refreshing to have that really seemed to care for my best interest and not their own. Well done AccuTemp and their employees.

Had issues with Accutemp in the past not finding or fixing issues properly, which apparently stemmed from the original install. Tim came to check out the system and finally got to the root of the problem, and helped get it covered by warranty! He was super kind and walked me through everything - hope we get Tim every time.

Cameron was very knowledgeable and professional. Am very pleased with the service and the cost there of. Will definitely use this company again.

The worst and if you really want to help with your customer service offer me a refund of some amount since I had to get someone else to come fix it

I called them this morning and they came out the same day! Dren who save the day! gave excellent service! very professional.. he got my AC up and running and i’m very please with his service.. His explain in good details what was the problem, I would definitely recommend his service again and refer him to others!

A bunch of thieves who dont value the work they do (if thats what you call work)DO NOT RECOMMEND!!!

Technician Tyler Vance was Very professional and knowledgeable. Explained everything at length, and was courteous and helpful. Got the job done quickly and effectively. Thanks!

Great job -- finally explained what we needed to know about the whole-house generator at our rental.

My tech Shajamarie was awesome, she explained everything to me in detail, she gave me several options and made sure she clean up behind her self. She was very professional and her customer service skills were great. You should be proud to have her on your team.

Ethan was very friendly and courteous, as well as very informative regardless of my experience or knowledge about HVAC. Ethan seemed well educated on his career. I appreciate the quick appointment response. I will definitely use this business for future needs.

AccuTemp is my go-to for AC-related maintenance and repair. Devin was the technician today; he was very thorough and addressed all of my concerns. I was also able to schedule an additional appointment with the design consultant before he left to get an estimate for replacing some old ductwork. I always appreciate the professionalism and attention to detail from AccuTemps crew. Highly recommend.

Tenell was very helpful and professional. He didnt waste anytime detecting and fixing the problem for us. Thankful for good service.

It didn’t take long to get a technician out. Tim, our technician was very thorough and knowledgeable. I feel confident In his recommendations and options he gave me on repair vs replace. Will definitely use them again.

The technician, Joey, was super kind and professional. Would have felt totally comfortable even if I were alone. Very transparent and responsive process overall. They even came to fix the AC on a Sunday with no up charge!

Josh was great and thoroughly explained my HVAC issue along with options for repair. He was personable and knowledgeable.

Great job by Justin. On time, knowledgeable, efficient, diagnosed the problem quickly, had the replacement part in his van. Problem solved! Thanks Justin and Accutemp!!

Great experience with this company. Charles Frank was very knowledgeable and super friendly. Couldn’t have been a better experience. Five stars

Rico and his team did a great job. Ricardo set and good example as a leader and energized his crew to work hard and take initiative. Rico is a great supervisor and it was noticeable that his team had good morale. Final install was done with great quality because the team cares about their work.

Many reviews here indicate that this company charges extremely high prices for simple repairs. My husband called this company without reading these reviews or comparing prices. We ended up paying about 20 times the fair price for work they did not even give a warranty.

Accutemp servicemen came out for a clogged drain issue, but we’re not able to give a diagnosis of the problem. They stated that they could manually snake the system but it would cost $574. Based on what exactly??? Wow are you kidding me!!! I declined their proposition!!!! They were in my home for about 10 minutes which includes the time needed to write up a bill of $79. I felt that it was a ripoff because I paid for a service that was not rendered properly. I paid for some to tell me what I already knew and when I call the company they skirted around my questions; so as not to give a definitive answer. I would advise anyone thinking about using this company to think twice before you do.

Patrick was extremely helpful in getting us the information we needed to push forward with our A/C unit. He was also quick and professional!! When we’re ready to get the replacement done, I would personally LOVE for Patrick to perform this procedure!

We began the process by getting quotes for ac replacement because we knew our system was on its last leg. We had Robert smart come out and give us options to make the investment for an all new ac and heating system, all new duct work and a few extra returns along with a new generator and transfer switch. Kathleen was extremely professional and prompt with giving us the best install team and making sure everything was scheduled in a timely manner. We got next day service. Ricardo and Johnny and Micah came out and did the install which was done on day 1 then they came back out with a design to run our new duct work and completed it on day 2. We then had sam and mike r come out to seal and balance our vents/airflow. Then we noticed a bit of condensation and they promptly sent out Ryan J and Mike to correct the issue, who also stayed to assist with loading and unloading our new generator since accutemp was able to send ahead of schedule to have us our new generator before the storm. The electricians David and Tyler blew us away with their professionalism and skills as they did their install they also showed us how to run the generator and informed us about all the proper maintenance for it.

Some of the pipes under my house were leaking and Accutemp technician was very polite and informative. I felt like they were pricey but they did complete the job in a timely fashion. You only get what you pay for so hopefully the work they did will last a very long time. No warranty was given or offered after the completion of the job so that was disappointing.

We are still in the process of evaluating our options to replace/repair our HVAC system. Joey and Devin came out today to do an initial inspection. They were so courteous, kind and professional. Even taking time to make sure my toddler was comfortable with them before working. They were extremely thorough in gathering information and taking/answering our questions. They were able to get our unit running temporarily and arrange for the design consultant to come out same day so we can decide how best to move forward. I highly recommend AccuTemp because if the service and consultation provided by Joey and Devin.

Luke did an outstanding job! He came out at almost 9pm for a petty little blown fuse that I caused by trying to replace the thermostat. He showed up with a smile and was very professional. Luke diagnosed the problem, fixed it, and even finished installing my new thermostat for me! What could’ve been a restless and sweaty Louisiana night has turned into a pleasant and relaxing one. I was also a big fan of there being no increase to their trip charge for it being after hours! Signed up for the maintenance program and will be recommending them to anyone that asks.Thanks again!

The technician did a great job. He was upfront with all the information dealing with my AC unit. He provided me with a quote for a minor repair I want to do in the future. Totally upfont, totally professional. I will surely call AccuTemp again.

Edwin and Martin were able to quickly checkout every issue I mentioned to them. They were able to repair my thermostat and even took the time to show me the best settings to use for my house. They were very professional and it didn’t take more than half an hour before all of my issues were solved!

Cameron was extremely professional, thorough and patient in solving our post Hurricane interior humidity issues. He took the time to explain his technical explanations to make sure my husband and I understood what was going on in our 2 year old home. As an added bonus Katie is another amazing AccuTemp gem who made scheduling service appointments so simple . The AccuTemp team has won our business going forward. We appreciate politeness, honesty, professionalism and expert solutions when we need them. A big thank you!!! We definitely recommend letting them take a look!!!

Knowing that when your in dire need of A/C help you will have professionals who are knowledgeable and will work hard to keep your family cool during the summer and warm during the winter helps to alleviate some of concerns you may have. Patrick S did a great job getting my A/C unit back in top condition. My family is more than grateful that he was able to help us on a Sunday evening. HIGHLY recommend for the Baton Rouge and surrounding areas in Louisiana!

Technicians are always competent and very polite. The customer service is also wonderful making sure the customer is informed regarding parts and date/time of service. We will continue to call AccuTemp for our commercial refrigerators needs.Floris

He was very professional and informative about the company and all the details of what my major issues were concerning my unit. Gave lots of options and I will refer to anyone

Jeremy did a very professional job. He explained everything to me and answered all my questions. I would recommend him as one of the best in the industry. Great job !!!!!! Eli and Rodney worked with Jeremy, they makes a great team. All three worked tirelessly to get the job done and did an outstanding job. This is what I call teamwork!!!!!!

Mr. Cameron Simmons was very friendly and informed me of every step he was doing in the process before he did it. Will definitely keep my business for future a/c repairs.

Used for a second quote for installation of new system. The process was done professionally, promptly, and with no issues. There was no pressure, plenty of options, and everything well explained. Unfortunately, due to the fact they were competing with another business I have already dealt with for over 23 years and nothing overly overweighed that, I did not choose this company. However, based on my research and my brief interaction thus far, I do wish them the best and hope others truly consider doing business with them. If you want quality that you dont currently have, I do believe they would provide it. Sorry I could not be a customer and thanks for your time.

Our service tech, Joey, was very professional and knowledgeable about our AC system. I would recommend Accutemp for your AC needs.Our salesman, Kerry explained every option to us and we are very satisfied with our purchase of a new AC system.Kevin and his team did a great job on the install. Very professional and knowledgeable.

Kenneth is a great guy. Professional and courteous. Knowledgeable. Well done. Thank you

Very through really wanted to make sure the units were clean and runnyand well as they should. Use his own water hose instead of the customers. He was really nice to deal with very personable!

Devin was prompte, friendly and very efficient.He explained everything he was planning to do, andShowed us pictures of the before and after cleaning.He did a very good job and very pleasant to work with. We definitely would use Devin again.

Cameron came out in a timely fashion, he was very thorough and professional. I commend him for his corvid 19 safety and respect while performing his duties, he wore his mask and maintained social distancing the entire time at my home.

Ken was professional and personable. Jason and Tony did a great job installing the system and walking me through. Great to work with and communicated well.

Ethan was very knowledgeable and understanding of the situation at hand. Not only was he thorough in diagnosing the problem but he explained the situation we were facing in great lengths. Job well done!

Kerry is a real professional pro!He want give you false information that is incorrect. He will circle back around with the answer if needed.He gave me such great advice!Trustworthy!K Foster

Justin came the same day I called to have my two AC units checked out. He was professional, very nice, knowledgeable, informative, and he was very empathetic for my situation. He did a thorough check of my units and when he was done explained exactly what was going on. I am going to be doing more business with this great company to get what needs to be done taken care because I know from my experience with Justin the job will get done and right. Thanks again Justin for all your help!

Pay $25 a month for service and maintenance and rarely do things go right. Once they had a tech place his foot through our ceiling. They attempted to repair but after two months I had to have another company repair and send them the bill. Today I called about service as our ac quit working. First Lady told me we were next on dispatch list. Second lady called and said that was a mistake and they couldn’t send anyone to the next day at the earliest. Not sure why I have paid the $25 a month for so many years. Will be using a different company that was able to have a tech at my house within 20 minutes and have it fixed within an hour for a first time customer.

Charles was very polite and courteous. He answer all my questions concerning my A/C unit. He did a thorough check and found the problem. He had me back up and cool again in about an hour.

Edwin was the best AC technician I have ever encountered. I ask a lot of questions and he was full of answers without making me feel like he was in a rush. Very thorough.

Good experience. Justin worked quickly and effectively. He also gave me some useful tips for general upkeep.