Great 👍 very patient with me trying to get through afternoon traffic and took no time to replace 50+year old thermostat

The technician was timely and professional! Outstanding service and very competent. He was able to explain what he was doing without talking over my head and gave fair prices and honest answers.

Bobby did a phenomenal job. Every issue and expense was discussed in great detail. Highly recommend.

Michael serviced my heating unit in a very professional manner,He arrived in a timely manner and completed the maintenancein good order. I was very pleased with the overall experience.

Called today and they have already efficiently managed the call and Joshua was quick and masked on time and pleasant.

Ronnie did a great Jon. Professional, polite and courteous. I highly recommend River City AC & Heating.

The technician was polite, efficient, and thorough. And he did wear his mask the whole time during his inspection and service.

Our technician was very professional, personable and knowledgeable. It was a very positive experience.

We are very very pleased with Maverick Jones from River City 1-Hour AC. Great service! He has a friendly and positive attitude. Very informative and extremely professional. We trust River City AC with all our AC service needs. Thank you so much! :) Great job!

Dependable service with knowledgeable, skilled representatives. Good communication skills.

Service Tech showed up on time (maybe even early). Very professional. Routine system maintenance & checks. Discussed conditions and concerns, explained options, & emailed additional info.

Darren was professional, courteous, and honest. This is who we will request in the spring.

Olin was very thorough with the inspection. He explained everything clearly making sure all my questions were answered. If we have any issues in the future, Olins our guy!

Kody, was very professional and courteous. He took the time to explain everything that he was doing and helped me to make an informed decision about my service. I was very satisfied with his service and he is a great representative for your company.

Very professional and respectful!! Great customer service!! Thanks Michael!!!

I called for service in the morning and River City had someone sent out the same day. The technician, Robert was very professional and punctual. He arrived, did diagnostics on my AC unit. Then he explained in an understandable manner what was wrong and what solutions were available to solve my ACs cooling problems. I will continue to use River City for any future maintenance on my AC unit.

Well mannered, knowledgeable and did a very good job.

Great company, always dependable. My technician was Jacob Hano. Very prompt and efficient!! Jacob diagnosed the problem, installed the new equipment and suggested other things that needed to be addressed to keep our unit running at top notch. Matt Rick was also very helpful in the process of scheduling and making sure we had the necessary equipment on hand. Thanks One Hour Air for keeping us cool on a hot summer day!!!

River City Air Conditioning was very helpful.Todd Dickerson was my tech. He did an amazing job and explained everything I needed to know. He was right on time. Thanks again!!!

This was a semiannual maintenance visit that was handled on time and quickly. Joseph also added some equipment that should make the outside A/C unit more efficient.

They do pretty good work and have convenient technology that lets you know when they guys coming and what not. They end the work with a huge sales pitch about some kinda monthly $20 monthly subscription, and they hit you with a ton of fuzzy math, so be ready for that. Guy was very nice though.

Joseph was very punctual, carefully maintained social distances while explaining the results of his inspection ; had all the additional parts available for recommended services. Delighted with appointment and continue me services of One Hour Heating & Air!

Kody is an amazing and friendly technician. He treated my wife, children, and dog with respect and friendliness and I appreciate him making my family feel very comfortable with his presence in our home.

Bobby did a fantastic job replacing my evaporator coils. He was punctual, courteous, professional and completed the job within the time frame that he quoted us.

River City installed an A/C system in my home 3-4 years ago and theyve provide schedule preventive maintenance ever since that installation. That new system and the subsequent service has been excellent! So recently I wanted to install a new smart thermostat. I tried to install it myself but could not because I thought the original t-stat installation was done incorrectly. I called River City to complain & they immediately sent out a tech to check out the situation. Well, in the end we determined that the original t-stat installation was just fine & I just did not have the necessary skills to install the new one. Anyway, after some discussion they agreed to do the new installation for me at a very discounted price! That was great because they had done nothing wrong originally, but they felt that since I was an ongoing customer they wanted to help me out. Im very appreciative of their kindness & felt that I should record this very positive customer experience. Well done River City & thanks!

Britton took special attention to help by putting some vinegar in the drain pipe for us while he was hereWhich was greatly appreciated .Also took special care with my plants while servicing the outside unit.Very courteous and friendly.

Joseph Yacoub was very professional and informative. He fully explained all recommendations. Great job.

Joseph Y was knowledgeable, friendly, and professional while inspecting our business. You can tell he is a great asset to his team.

Thanks Ronnie for a job well done.!

Maverick Jones did a excellent job servicing my air conditioning unit. River City Heating & Air is a great company to work with.

I had my Air Conditioning system safety check today & Britton was very thorough with his inspection of the indoor & outdoor unit. He was very professional, polite, & courteous.

We have been with One Hour for years and have never experienced any issues. They are professional and very knowledgeable regarding the AC/heating system they installed.

Within 45 minutes of my call, Bobby had arrived and was ready to work. After his evaluation and review of repair options with me, he went to work and had my unit cooling again shortly thereafter. Great customer service, straightforward repair options that left me very pleased and I would definitely recommend them and use their services again. Thanks Bobby and River City!!

Awesome service and very prompt and professional.

Olin was great and did a great job. I have no issues with Olin or River City Air. Look forward to many more years to come of great service !

Scooter was great and very informativeHe also made us feel very comfortable like we were in his home

We just did a full AC replacement and are very satisfied with the performance and value of our new unit so far. Our old unit was removed and the new unit installed quickly and with no mess left behind. Thanks!

Ronnie did an outstanding job!

Olin was very knowledgeable, professional, and helpful. I would trust his service again.

Me. Jones did a great job with our maintenance. Highly professional and respectful.

Todd did a wonderful job. He was very polite.

Carlos rocks! Best ac guy ever! Thanks for answering all my crazy questions and being patient with me.

Joseph was very knowledgeable and kind! Thanks guys!

Thanks for sending out JJ. He is very good at his job and always does good work and gives great advice.

Always great service from time of first call to end of job. Have used RCA/C for many years, two a/c units replaced on primary home, and work on rental property also. Techs always on time, great work, courteous and answer questions fully. I will recommend RCA/C for quality work.

Thanks one hour!!! Always punctual,,,,The technician Mr Parker is very knowledgeable.

Casey Bradley is the best HVAC technician Ive had (in 40 years) - responsive, personable, and skilled.

Great service, technicians always show up on time and are very professional and thorough.

Thanks again to Cody Roger and Britt for fixing my AC. Please send this crew out for all my services or repairs.

Called for routine AC maintenance. The technician opened up the heater for some strange reason. My thermostat flashed three times. Service tech poorly cleaned outdoor coil. Afterwards my unit began short-cycling and failing to remove humidity. I called them again. They sent out a technician who kept insisting that nothing was wrong with a unit that turned on and off continuously. Finally after I threatened legal action, they replaced my thermostat with a cheap model for a fee.The first replacement did not cool at all. The second one they installed took five hours to reduce the temperature by six degrees. They told me to just let it run. By this time they had consistently fumbled with other parts of the unit, opened the air handler and indoor coil. This caused a water drip in the reservoir pan. This time they claimed the coil pan was rusty.My system worked perfectly until this company came out to perform a basic service job. Stay far away from them!! They will sabotage your unit. This is a warning. Check out other BBB complaints. They also use the name One-hour heating and Air. Same company.

Well informed, responsive, and knowledgeable.

I would not recomend River city air conditioning. I recently had a bad experience with management getting a estimate on new AC. managements very poor communication efforts and lack of interest to the customer was disappointing to say the least. I had been a customer for a few years and wasn’t going to get a estimate from anybody else. But lack of communication sent me elsewhere. I’m glad I did. I went with Nicks AC out of Hammond, WAAAAY better pricing and WAAAAY better customer service and installation. Getting a estimate? Try others.

Olin was on time, straight forward and friendlyI was pleased

On time, efficent, hard-working repairman, correct diagnosis, excellent job !!I was ripped off by the NOLA installer of complete systen 3yrs ago !!!!THANK YOU THANK YOU !!!!!!!!!!

They were very friendly but cut my ac up to 72 and I cant live like that. Thats way too hot for my family.

Very friendly and professional at all times!

Nobody could be more pleasant and professional than maverick. ❤🙂

I can always depend on them to be available! Very nice people throughout the company that are willing to help.

I called River City Air as my 3 year old unit was icing up. I figured I was low on Freon as that typically what causes. I was anticipating a routine cleaning and charge up of system. The technician basically told me my unit was never installed correctly and said I was missing one critical unit and that I had burned up my fan motor. Anyway he said it was be $4,300 to get it fixed. I did not believe him and called a local mom and pop A/C service provider. Ends up my filter had just gotten a little to dirty to let the needed air through it to keep it from freezing---he charged me $75 for visit and I replaced filter myself---air is blowing fine now. He further said that I didnt need a cleaning nor any freon as the unit was just fine.

Had to get an entire new system installed. They showed up at 7:00 AM and was done at 1:30 PM. Very kind and polite people and did an awesome job with the install!

Quick service. Nice guy.

Darren was a pure professional you answered all our questions, did a quality job, was on time, and explained all repairs that were needed and why. What a true assets he is to One Hour AC!!!!!!

River City Air has an employee named Steve. He is unlicensed and morally unfit to enter your property. He started a job to replace my entire system in the company truck and after being paid did not return to complete the job. I will be posting pictures of this man as well as the unfinished work. Although he thinks he may have gotten away with this, the storm has only just begun. I have posted photos of his unfinished and unacceptable work. After paying him almost 1300.00 my family continues to be subjected to unbearable temperatures above 80

Chris S. provided prompt, curtious and professional service late into the evening. I sincerely appreciate his dedication to the job.

Came out the same day I called. My air was out and it was hot was so relieved they could come so quickly.

Ive bought two AC units from River City for my house (front in 2005 and back unit in 2007) and they have worked wonderfully, my electrical bill is half of what it was before I replaced them. I have service contracts with River City on both units and they check them twice a year - my AC always works - Thanks Guys!

Great service, and. Several discounts offered ‼️

Polite,friendly,timely fashion.highly recommended.

Always professional and on time.

Great company!!

Ac services are here

Great company