If I could give more than five stars I would. This was such a great company to work with from beginning to end. I needed a heavy (60+ pounds) fine art statue picked up and shipped across the country and I did not know a soul in Baltimore. After trying several different companies and not getting any local responses, I contacted Craters and Freighters whom immediately emailed me back and worked with me from beginning to end. Throughout the whole process they were professional, honest and helpful. Initially I did not realize how expensive it would be to ship fine art but they worked with me and made it affordable for me to ship. They even picked the art piece up for me, crated it very well, and took the time to wrap the fragile ends of the statue. I received it in Arizona within one week and I am more than happy with their service and would recommend them to anyone. I was constantly receiving updates and emails from them which made the process all the better. Thank you so much Dan, Rebecca, and Andrew at Craters and Freighters Baltimore! You were amazing. 👏👏👏
The customer service was fantastic. Andrew was professional and prompt. I will be using there service again and recommend them to others.Thank you🙂Angela King
Prompt, professional and courteous service. Attention to detail. We shipped a large vintage coca-cola cooler/chest from Baltimore to North Carolina. They informed us about options for packing and shipping and the related costs. When they arrived to pick it up they inspected it, separated loose items, took pictures and documented it. They wrapped each piece, loaded it all and secured everything in place. They shipped promptly and it arrived quickly and perfectly. Highly recommend.
I had two chairs delivered to them in Baltimore to be shipped to Austin, TX. There was no urgency in shipping these valuable and fragile chairs. They explained that they were extremely busy on a huge project and requested to wait for packing and delivery. I was going to on a vacation for a week in addition. They carefully and kindly stored these chairs for me without question.The chairs arrived on time in perfect condition as they had been extremely well packed.Their customer service and knowledge was excellent. The location in Austin where I retrieved the chairs also provided excellent customer service.I highly recommend Craters and Freighters.
I sold a 1952 Chambers Gas range to a lady in Texas. She arranged the shipping with Craters & Freighters, and I was VERY impressed. The range weighed close to half a ton when full assembled, yet comes apart into many pieces for movement. The team that arrived knew this, had done their homework, and set to work on a two-stage movement of the stove. First, they disassembled it on site, and padded/wrapped each piece for movement to their warehouse. All parts we boxed in reasonably sized boxes for this move. Subsequently, at their warehouse, they padded and crated the parts for movement to Texas. The customer reported the stove arrived in perfect condition. The cost was not a concern, but seemed reasonable for the level of care and professionalism.
Constructed crates and packed heavy steel ship spare parts for TE Subcom.Service: Five StarsProfessional performance: Five StarsPicked up & Delivered on time: Five StarsConstruction & Materials used: Five StarsCourtesy and Follow up: Five StarsPricing & Cost: Five StarsExcellent, professional, and courteous, performance and service.Price very fair and we received best possible value versus cost.Will be using Craters & Freighters whenever we require packaging, crating for international transportationAlso provided me in advance of return: weights, dimensions, and photos of packing and finished crates.GREAT GREAT SERVICE.Excellent, professional, and courteousR
Clearing an estate for family living out of state, there were items they wanted freighted to them. Crystal was wonderful to speak with over the phone and very helpful when I arrived with the items to be packed and shipped. Very professional. I look forward to using/referring them, again, in the future. Thank you!
Service was helpful and professional throughout--both Steve and Dan went out of their way to make sure we were satisfied customers (even though we arranged everything remotely from the UK through email). Our consignment couldnt have been more securely packed; very happy with the service and will use again.
These people are as good as they get. Picked up my merchandise and packaged it beautifully and sent it, on time. Will use them always!
They picked up two large pieces of furniture that I sold on Etsy. Not only did they pick it up, they crated it and took care of freight shipping. I’m so pleased with their service.