Every time we need their help they are quick on the draw and go above and beyond. No matter who answers the phone it’s like talking to an old friend. On the most recent call, Kathy helped add a new vehicle to our policy and after we hung up, reviewed it on her own, and discovered a way to lower our deductible by $300 for only $1 more a month. Just one example of the great work they do.
The office staff is wonderful, they are very helpful and very knowledgeable! They respond to inquiries and needs immediately. The company is committed to the community, supporting efforts to make Perry Hall a better place to live!
Top notch agent would be an understatement. I have been with them for over 15 years and have been extremely satisfied. Everyone in the office is friendly and really knows their stuff. They make you feel more like family, than a client.I have been in a situation where I did need their help and they proved why they have such a great reputation. They explained the process in detail and made sure I felt comfortable. I will be a client for life. Shout out to Bruce for always going above and beyond.
It has been a complete pleasure working with Bruce to navigate my insurance needs. He explains all options thoroughly and its obvious that he cares for his clients and wants to make sure we understand all parts of our policies. No question is ever left unanswered. Hes made the process of obtaining insurance enjoyable! I know Im in good hands.
Ive thoroughly enjoyed working with Tom and Bruce over the past couple years. The team is very knowledgeable and friendly, extremely quick to respond and are always looking out for their clients best interests. Id highly recommend.
The customer service is awesome! Bruce walked me through my auto insurance and home insurance options and explained everything thoroughly! Im confident I have the best rates possible. Highly recommended!
LOVE LOVE LOVE Bruce! I have never felt that any insurance company really knows who i am until i came to this office! Bruce is the sweetest! He knows who i am, my husband, asks how our kiddo is doing! Just a wonderfully pleasant phone call every time we talk! I always hang up smiling and usually laughing! I really feel like they care about me as a person.
Tom and his team provide the best customer service. When I call for anything, I have a response within 5 minutes. I am a Real Estate Broker and I refer my clients who are in need of homeowners insurance. They are always happy with the quotes as well as the customer service. I will continue to send clients to Tom because I know he will take good care of them.
This is the best insurance agency ever!! Pretty much my entire family sees them and they are basically part of the family! They have always been there when weve needed them. They have helped us insurance newbies out when we had no clue where to start and explained things to us so that we can actually understand. Everyone working here is genuine, kind and they make you feel right at home when meeting with them.
We have been with Tom Benish since we bought our home in 2007. Tom and his staff are tremendous. They have guided us through car, home, and life insurance; car accidents; and banking. Tom has made numerous visits to our home to help guide us through life changes and important decisions. I truly recommend to anyone looking for an agent that makes those personal connections and is truly invested in helping you and your loved ones.
Bruce and team at State Farm are always so helpful, friendly, professional, and willing to go above and beyond for their customers and myself! I am very happy and thankful for them!
Bruce has done a great job in following up and checking in. He actually calls me to SAVE money! Ive worked with several carriers and trust the knowledge and understanding of the business and P&C products that this office manages. Highly recommend.
Very happy with State Farm! Everyone is great to deal with. I usually speak with Bruce he is an awesome guy, very personable. He responds to my calls and emails very efficiently! He even calls just to “check in” to see if we need anything!
I have been with State Farm the whole time Ive been driving, and was very happy when Tom took over from my former agent. His staff is so friendly and helpful, and Bruce is just the best! He has been with me through some really tough times, and I know that he genuinely cares about me for me, not just because Im a customer. Anyone would be lucky to have an insurance agent like Bruce and a team like Toms.
My experience with Bruce Dube at State Farm has been excellent! He is always available to help me. He is knowledgeable, friendly and has great customer service. His sense of humor also helps!! Wouldn’t want anyone else on my side!
We recently switched back to State Farm and have had amazing customer service with this office. Right after switching I had a claim for a broken windshield and Bruce made it super easy to get fixed. Not only did he make it easy but he sent our family a card as we had to put our cat down the weekend it happened. Fast forward a few months later and we make a claim over the weekend for a deer that ran into the side of our car while driving. The following Monday Bruce called to check on us and make sure we all were OK. Again, the entire process from start to finish was easy and you are never made to feel like youre a hassel to them. Great office!
Wow! Such personal service with such a knowledgeable staff. I feel like they really know me and care about my coverage. I feel confident, secure and safe. Great doing business with folks that really care. They go above and beyond! Highly recommend!!
Tom Benisch Jr.s office is an agency which I highly recommend. He has built a really good team around him, Cathy & Ce, all of which strive to deliver the best in customer service. A shout out, in particular, to Office Manager Bruce Dube! He always brings that Im here for you mentality to each conversation and has been a pleasure to deal with whenever life has brought me changes over the years.Keep up the great work all!
I have been with Toms office since I started driving. I could be happier with everything over the year. Everyone on the office helpful from changingy policy when I was out of work. To just recently adding my wife to my policy. And to top it off get home owners insurance, Bruce made it extremely simple. If i could give more then 5 stars i would
Great company! I’ve been with them for over 10 years and always have a fantastic experience. Bruce and the office staff are very professional. They are always willing to go above and beyond for their clients. Highly recommend!
I have been with Tom for 20+ years. He and his staff have given nothing but stellar service. They are professional and have a positive attitude. When you call, they take the time to listen and explain all of your options. They know how to think outside of the box in order to put together a product that best meets your needs.
The staff in this office is very attentive and helpful. I teach from home due to the pandemic so it can become distracting trying to multi task and handle business. I called into the office to inquire about life insurance but I didn’t have time at the moment to hear all the offers. I asked if I could receive a call back from Bruce Dube. Keep in mind this was on a Friday evening in which I didn’t expect a call back until Monday. To my surprise, Bruce called me back that same evening and walked me step by step through the process, answering all my questions, and easing my anxiety. Overall, great customer service experience!
Tom and his staff are great to work with. Ive been a customer for several years and couldnt be happier with the services they provide. Everyone is very knowledgeable, helpful, and easy to work with.
Everyone at this office is extremely curtious and professional. I always feel like they have my best interest at heart, and they care about their customers! I recommend them to everyone!
Its always a pleasure working with Tom and his team. They are genuine and it always feels like your talking to an old friend when you call. I highly recommend them if youre looking for a new agent.
Great owners and the office staff are the most pleasant people I have come across in a very long time. Keep up the great service!
Ive been with them over 15 years and I dont see myself leaving them. All of them are very kind and they know me by name. Theyre awesome.
Not only have they given me and my friends good prices, they are helpful and thoughtful. I will continue to highly recommend them.
Tom Benisch and his team have been my insurance agency for YEARS. Their service is very top of line for my insurance needs. I have car insurance, use to have home owners and now business insurance through his State Farm services. I highly recommend them!
I really love everyone at this location! They make you feel like youre part of their family. This isnt just a business; its most def a family. They care for every less one of us and it shows. I wouldnt do business with no other insurance company but with them.
As usual, Tom and his staff have taken care of me. I have worked with him for over 15 years. I highly recommend his services.
The folks in the office are fantastic! Friendly, polite, responsive to all my questions. Feels like extended family. You cant go wrong with Tom Benisch, Jr. and his employees!
Five stars is not enough! Ive been with Tom & Bruce for 20+ years and cant imagine getting my insurance services from anywhere else. Always honest and friendly ... and cheesy as it sounds, they really ARE good neighbors!
Fantastic group of people! They are so personable, pleasant, and all around good people, not to mention are so easy to work with! I would recommend them to everyone!Shout out to BRUCE!!
Tom and his staff are extremely helpful and professional. They are always willing to answer any questions and seem more like friends than insurance agents. I would highly recommend them to anyone. Also, special thanks to Bruce! He is the man!
Tom and his entire staff are great! Bruce is simply awesome! They are always knowledgeable and pleasant. Keep up the good work. 😄
I have received excellent, highly professional, very conscientious, insurance services from Tom Benisch Jr. and his outstanding Office Manager, Bruce J. Dube, for many years. The entire team at this State Farm office is always very helpful. Insurance services are always tailored to my specific needs. Tom and Bruce embody the traits that are important to me: honesty, honor, and integrity. Richard Shannahan
Tom Benisch Jr State Farm is a great insurance agency to work with. I never feel like just a policy number and thats very important to me. I highly recommend them for any of your insurance needs.
State Farm has been very helpful with my car insurance needs. Whenever I have a question, they are able to help me with it. They seem to be a bit pricey, but as it is said, you get what you pay for. They havent been as quick to respond to email lately, but that is understandable because of what has been going on with the state of emergency and working from home and all. I still find them very reliable. Thank you State Farm for all your help and hard work.
Tom Benisch has the absolute best staff! I have been with Tom for 30 years and no matter how simple or complex my questions I feel I am valued and always have a fun chat with all that I’ve spoken with.
I’ve been with State Farm for as long as I’ve owned my vehicles and whichever person is available when I call always takes care of me. Tom really has an excellent staff, I’ve created a bond with each and every employee there.
Very pleasant and very responsive. Would highly recommend him.
Tom and Kathy have been taking care of all my policies for years! They are always available whenever I need their help, and on top of that, are some of the nicest people I know! I have referred many of my clients to them as well, and only hear good things back from them
Bruce is the best! He is always extremely responsive and calms me down when Im experiencing some type of an emergency!
Customer service is #1 there. Staff is friendly and supportive, concerned about identifying the best product for each client.
The Benisch team is incredible! They are my go to for any insurance needs. Super responsive, knowledgeable and friendly.
The Tom Benisch Team has provided our Home & Auto Insurance for over 20 years. Never disappointed. Always responsive, professional, and nice.
I have been a member here for a long time. Bruce is awesome to work with and has helped me with everything I have asked. I always walk away with a complete understanding of my coverage when dealing with Bruce.
Bruce is the man! Best insurance provider around. Super helpful and aways there when we need him!
Great customer service! Quick claims handling. Would highly recommend.
Very pleased with Tom Benisch and his staff. They are a pleasure to deal with, and Bruce is THE BEST super friendly and very helpful
I have been a member of the Benisch insurance family since I was first eligible as a teenager, and could not ask for a greater crew to protect me, my vehicle, my home, and my most precious valuables (yes...if you cant tell, we use State Farm for EVERYTHING). Perhaps my favorite thing about working with this team is my direct agent, Bruce, who has made my life so much easier with his extremely customer service oriented attitude and unparalleled knowledge of options. The Benisch family is excellent at meeting you where you are.I realize this review seems embellished, but I intend for it to be that way. I am free to discuss my experiences here anytime.
I cannot recommend Tom Benisch and his Team, especially Bruce Dube, enough! They are always amazingly friendly, professional and helpful! They go out of their way to explain everything and ensure I completely understand them. They consistently provide great customer service and always respond the same day I contact them. Their rates are fair, too! I couldnt be happier with this Team and I recommend them to all my friends and family. Thank you to Tom Benisch and his entire Team!
The whole team is so supportive, attentive and knowledgeable. Love working with them!!
The Benisch team is one of the best teams St. Farm has. Ive been with them for more than 10 years. It doesnt matter who is available to assist you at the moment, everyone knows your name and treats you like youre the only account they have. Id recommend them to anyone looking for insurance.
I wanted to change auto and home insurance, and after getting a quote online, I received an email from Bruce Dube from Tom Benisch’s office. After a call where Bruce answered all my questions on both policies, I changed my coverages to State Farm. Bruce was both professional and friendly, and I look forward to support from this office!
I LOVE this location!! They are awesome!! Bruce and Kathy knows me and my family by name and always willing to help us. We are customers for life
Everyone is always super helpful and very quick to answer questions.
The customer service I received from Bruce was amazing. He answered all my questions, was very thorough and followed up with me to keep me informed of any changes. Awesome!
Have been with State Farm and the same State Farm Office since I first began driving forty years ago. Always great to deal with and could not ask for a more responsive and attentive team to assist with insurance needs.
Have been a customer of Toms for years. He handles both our personal and business insurance needs. Always available to provide advice or answer any questions. Love the yearly checkups of our policies and the updates on new programs. Highly recommend!
Love the whole team at Tom’s office. They treat you like family and develop a rapport with all their clients! Highly recommend!
The people in the office are very friendly, knowledgeable, and prompt to response to our concerns. They always make themselves available to listen to all issues and challenges. They really make you feel as if you are a part of the family.
My husbands entire family has worked with Bruce for many years and when we got married I got the pleasure of switching to Tom Benischs office and meeting Bruce. We are so thankful for everything Bruce does for us. He goes above and beyond for everything we need. He calls and checks in every couple of months making sure we are doing well. He isnt pushy to sell us anything, and genuinely seems to care about us and our family. We will never go anywhere else for our insurance as long as we are working with Tom Benischs agency and especially Bruce!
Well taken care of for all of my insurance needs!
Tom Benisch and his team are true insurance professionals. I have used Tom personally and have referred him many times professionally. He is thorough and detail oriented by asking the right questions and providing enough information youll be assured youve made the right choice by going with Tom Benisch.
Tom and his team have provided excellent service for my life, home, and auto insurance needs for over twenty years. They are quick and efficient and Tom has provided expert advice through all types of life events and changing circumstances. Highly recommend!
Awesome customer service Friendly and Knowledgeable staff
Great customer service, agents are helpful and kind when it comes to explaining changes and what the changes mean. The whole crew at Tom Benischs office is awesome. Hey, Bruce and Ms. CE.
I have been with State Farm with Bruce as my agent. He had been nothing but the best! He is always happy to assist me, always has a good attitude, and always helps me when needed. Thanks for everything! I’ll continue to keep State Farm Tom Benisch Jr as long as I can!
The staff is nice, responsive and attentive to your requests and needs. A great office all around!
We have been using Tom for all of our family’s needs from business insurance to personal life insurance for longer than I can remember, he and his staff always go above and beyond. Their customer service is UNMATCHED. We consider them family and recommend them to everyone we come across !!!!
Hands down the best agent. Knowledgeable and caring. Best staff all are very helpful and their response time is super. I wouldn.t go anywhere else. Once again, professional service and they keep on top of claims!
The Team at Tom Benisch State Farms office is top notch. You can tell they are a family ran business as they treat everyone like family. If you are not currently getting your insurance/investments thru Tom, you should probably really consider it. They are a breath of fresh air when it comes to customer service.
What a great agency with such kind and professional knowledge! Definitely like visiting family!
Tom Benisch and the rest of his agency staff have handled all of our car, home, and life insurance for the past 21 years. They all do an outstanding job. Highly recommend them for any of your insurance needs. They are very thorough at explaining options and advising.
Had to put in a claim for my car and I received excellent service (fast and friendly!!) from Bruce. Highly recommend!!
I have been with this amazing company since I was 17 they have taught me so much and treat me like family I love them so much and am so thankful I got it right the first time starting out. The best insurance company ever always giving good resources and good insurance.
I have with state stat mañy years. Bruce and Kathy were always so helpful. They made me feel like part of the family. Ive had times when I was very sick and they check up on me.
Tom and his group have handled my business insurance for several years now. His agency is top notch and always answers my questions promptly. Tom himself is a great guy and goes above and beyond to not only help me but to help my business and ensure my business is properly protected.
Tremendous customer service....Ive know Tom and Cathy for a long time and their team does a great job.
Tom and his staff are always available. They go above and beyond the call of duty. They handle all of my familys insurance needs.
Those folks at Tom Benisch State Farm Insurance are all professional and courteous. Service is always prompt and the service is always great!
Very pleasant and personable staff.
Use Bruce for cars and home policies. He has been extremely helpful and I will always recommend Tom Benisch jr State Farm to anyone who can use them.
Bruce is the BEST EVER! Always has everything I need and things I didn’t know I needed!!
Very professional and always puts the customer first!
Tom is the best agent, knowledgeable and always looking to help his clients. I recommend him to everyone I can!
Professional staff that are ready with a smile & available when I need them! They make it easy!
My wife and I have used Tom Benisch for Auto, Home, and Life insurance for years. The personal service, and great customer service is above and beyond. I know I am covered with Tom and State Farm on our side!
With Tom at least 25 years and the person before him for another 20. Hate paying any bill but it is worth the safety.
TOM is a wealth of knowledge. His integrity and ethics are at the highest level. He Cares...a trait not often found.
Great Company, Great Service & Fabulous People!
Very friendly and helpful staff!
We’ve been with Tom for almost 20 years. He and his staff always go above and beyond to help and jump through hoops to resolve any issues that may come up. You’re treated like family. Always kind and very friendly.
Good service thanks