A great purchase experience of first BMW! I asked for a specific price range on a well known model on the telephone. Quote with stated mil discount amazingly never changed throughout the purchase! It was a pleasure to be treated like valued customers throughout the sale and follow up. Even the finance check-out at the end was low pressure, fair, and fun. Shaun in sales and Heidi in finance were great! Will go back for the next one!

This was my first experience with BMW. And it was a great experience!! Everyone was very nice and helpful. Christophe J. talked me through every step and was always available to answer my questions throughout the buying and manufacturing process. He went above and beyond. As I was leaving the dealership after a test drive, my car wouldn’t start and Christophe immediately went and got someone from the service department to help get my non-BMW car started. I was able to follow the manufacturing process step by step as my car was built and was even able to track it across the Atlantic from Germany, which was very fun. I would definitely recommend Christophe Joly and everyone at BMW of South Austin.

Best car-buying experience Ive ever had, and I have bought plenty of BMW at different locations.Christophe(The French Guy) was extremely knowledgeable about the product and found me a $1,000 savings for being a veteran. Highly recommend him and the rest of the BMW of South Austin team for your next BMW purchase.

Incredible experience from start to finish for this first time BMW buyer. I came in to compare the 3 series and x3 and was able to test drive both. My client advisor, Dylan, did a great job walking me through the quirks and features of each model in detail. When I had some initial hesitations with the options for the model on the lot, Dylan offered to work with me to custom order a model from the factory instead. Truly a no-pressure sales environment.After further research and realizing the car I test drove had everything I wanted (and nothing I didn’t), I worked with Laura in Finance to finish the deal. Unlike other dealership experiences, my financing process was very transparent, and I never felt like I was getting pushed to purchase anything I didn’t need.For better or worse, I don’t think I’ll ever be able to drive a car that’s not a BMW again. And when the inevitable time to upgrade comes, I’ll be giving my business to BMW of South Austin.

We have always had very positive experiences at BMW of South Austin. Their premises are immaculate and all the staff are super-friendly and helpful. The efficiency of their technology speeds up the buying process too!Montye Purify is the man! He is so attentive, personable, and always follows through on his promises! I highly recommend him and the whole team at BMW of South Austin! 10/10!

As everyone knows buying any new car has been a challenge this year to say the least. I custom ordered an M3 in March, it was then plagued with the now normal delays, a recall at port, and finally…5 months later…damaged in transport to the dealership. Kristian (our now longtime family friend), was super helpful and invested in my cause the entire time. Him and Deborah worked hard to make everything right in the end, and now I have an absolutely epic car, along with some new friends. The dealership is immaculate and a lovely place to spend some time. Most of the employees are also owners of the brand, and very knowledgeable/passionate about the cars. Despite the many challenges I faced, it’s a great group to work with and I wouldn’t want to go anywhere else. Looking forward to the next purchase in a few years 😁

Had a great experience working with Dylan and Britton for my first BMW. They are pleasant to talk to and very patient to answer my questions. The whole experience was quite smooth. Will come back in the future!

Major kudos to client advisor Benjamin Gutierrez of South Austin BMW for providing an all-around great customer experience during our recent X4 purchase. This was by far the easiest vehicle transaction Ive ever had. Bens attentiveness and professionalism help confirm that the trip up from San Antonio to make this purchase was well worth it. South Austin BMW has a new San Antonio customer from here on out as far as Im concerned.

I had a wonderful experience with the repair crew at BMW of South Austin.Everyone was attentive and friendly. Charles kept me up-to-date on the progress of my vehicle. Dan worked with me in finding an issue in my vehicle. Mason Took excellent care of me in getting into a loaner.BMW Of South Austin has a great team working there. I highly recommend them for your BMW needs!

I had a great and positive experience at BMW of South Austin. Working with Curtis Hardin was amazing he made sure I buy the right vehicle with the best deal and offer. He was very good in communication and even on his day off he came to deliver my vehicle so that there no hassle in delivery . Entire purchase process was very smooth. I highly recommend BMW of south austin for any BMW vehicle purchases.

We had the best experience trading in our car and buying from BMW of South Austin. We had the pleasure of working with Kristian Watson. He was amazing and made the whole buying process quick, painless, and enjoyable. We highly recommend them!

BMW of South Austin was the best car buying experience of my 15 year BMW ownership experience.First of all, the sales team really pays attention to detail.They were offered a very hard to find 2021 4 series. They were diligent enough to remembered me, the car and all the details I gave them about the car.They tracked me down & called me with vehicle details. Once I confirmed this is the car I was interested in, they held it for me with no pressure or obligation.During the transportation of the vehicle from Jersey, the sales team kept me in formed & helped me prepare for the trade & financing of the vehicle.Leandro Bolanos went above and beyond as a client advisor.I would definitely refer him to anyone.He answered all my question & took care of all my concerns very promptly.He followed up on everything in a timely manner.He also made sure I was comfortable throughout the whole processThe Finance & car detail team also did a great job.Kudos for a job well done BMW of South Austin!

By far the BEST buying experience I’ve had! I’ve been a loyal BMW customer for 10 years and this is my 3rd trade-in. I’ve never had a bad experience, but this time set the bar pretty high for future visits. Leandro was amazing. He made the time to visit with me about my trade-in options while my 3-series was in the service department. I didn’t have time to close the deal on the same say, but he was still no pressure, extremely knowledgeable and friendly. He knew what I wanted and went over and above to close the deal remotely so when I arrived the next business day, everything was ready to sign and I drove off in exactly what I wanted. Heidi in the finance department was also so friendly and very fun to work with. I highly recommend the team at Hendrick! I’ll be recommending them to anyone wanting a BMW!

Ive purchased many cars from many different dealerships, and this had to be be my best experience by far! I phoned in to make sure the vehicle I was interested in was still on the lot, and by the time I pulled up to the dealership, Dylan had a selection of cars lined up at the front, with keys ready to rock and roll!When it came time to talk numbers, Steve and Dylan made sure to have the payments exactly where I was comfortable with. There was no back and forth, and no hassle...I was in and out in a matter of 2-3 hours! Wouldnt recommend buying a car from anywhere else!Thanks again Dylan and Steve - you guys rock!! Absolutely ecstatic with the purchase :)

Purchased my first BMW and new car ever at BMW South Austin and Im officially in love! Kristian Watson was superb in helping me navigate the new car buying process and helped me pick out the perfect SUV. His knowledge was very comprehensive and did not make me feel pressured at all. Also, props to Heidi Marhofer for walking me through the financing with grace and patience. I would definitely recommend BMW of South Austin and Kristian if you are in the market. Thank you again!

I’ve been searching for a new car high and low for probably a solid year. I happened to be searching the web and found the exact car for a nice price and mileage. I got connected with Dylan and let me just say, he was absolutely fantastic! It was like fate. He was insanely knowledgeable about the car I wanted and he pulled out all the stops to get the car in my price range. I’ve never had an easier car buying experience thanks to Dylan!Side note: the showroom is real cute.

Had a wonderful experience walking in for the first time! Curtis was the first to welcome me in and went above and beyond to match me with my 320! Thanks Scott and Laura for being a part of my wonderful buying experience! The best part is Curtis delivered my 320 right to my doorstep! Wonderful team—Ask for Curtis ;-)!

I recently was in need of an oil change for my vehicle, and had the pleasure of Eleana Garrison as my service advisor. She was friendly and greeted me right away. She explained the process and I must say provided fantastic service. Garrett was my technician, and was also super friendly and provided fast service. He found a few issues with my vehicle that I need to take care of, so I will be back for further service.

In the current used car market you have to go where the car is, and act fast when you find it. Christophe with BMW of South Austin was great to work with via e-mail from a thousand miles away. My thanks to Christophe and everyone there for helping an out-of-state buyer, I know thats extra work. All of the staff were super friendly when I flew in and it was a great car buying experience.

I have nothing but good things to say about this dealership! Me and my wife have purchased cars from BMW of South Austin. Shout out to Heidi in Finance for making everything quick and easy!

Best car-buying experience Ive ever had (and Ive bought a lot of cars!)Dylan was extremely knowledgeable about the product and found me a $2,000 savings for being a veteran that I knew nothing about. Highly recommend him and the rest of the BMW of South Austin team for your next BMW purchase.

Christoph was my sales person and was very professional and accommodating. The finance office was very good as well. One thing: When the tire and wheel warranty is offered, do it if your BMW has run flat tires. Nails/screws cant be repaired, the tire will need to be replaced. Learned that the hard way.

I had an amazing first time buying sales experience as a customer. A massive and big S/O to Curtis Hardin, The person who helped me whom I am VERY GRATEFUL towards and honored to have worked with. Curtis helped and explained everything to me was very patient and did everything in his power to make sure I took my dream car home, now I have a happy cat!! Also a massive hug over to Laura Mikiciuk as well for finalizing everything for us and working non stop to get our process through. I am more than extremely satisfied. 10/10 plus more review. BIG THANK YOU TO SOUTH AUSTIN BMW.

We bought a 2016 SUV X5 from this dealership several years ago. It was a very pleasing experience with the help of Laurie who was in sales at that time. Since then we have come in for service several times and I want to give a shout out to Ele Garrison in service. She is so professional. When I call her or text her she is always helpful.

A Great facility! Friendly and knowledgeable staff made my experience go by without a hitch or worry. Thank you Eleana for all the extra care you took in making sure I was kept up to date on everything going on with my vehicle. It gave me so much peace of mind knowing my family vehicle was in good hands.

Every time I bring my vehicle in for service I always feel like I’m at home! Everyone at this dealership is always so nice and welcoming!! Ellie Garrison makes me feel so comfortable leaving my car there for all it’s needs! Thanks again Ellie your a real one!

My partner Carlos and I recently purchased a BMW X3, and our representative Kristian (and his manager) were fantastic. We highly recommended him and this dealer - they were transparent, willing to negotiate, and professional and personable. Highly recommend.

Overall EXCELLENT experience working with BMW South Austin. We worked with Christophe Joly and he provided stellar service and we are absolutely thrilled with our new vehicle. He was professional, honest, and a true advocate for his clients. He was also always available to answer any questions day or night. The process was extremely smooth, quick and easy - even working with finance at the end, thank you Laura too. Very pleased customers - thank you BMW SA!

Great experience. Ethan made my purchase easy and convenient. This is my second BMW…. I really like this service department which was a key factor in getting another one.

I recently bought a BMW 3 series which was a seamless process. I needed to decide on which one to buy and didnt have to go back & forth to the dealership as Curtis and the whole BMW team was in communication throughout, providing regular updates and worked out a great deal for me in very less time. Thank you BMW team! you guys are awesome

This is our 3rd vehicle we have purchased from BMW south Austin and we specifically work with the French guy, Christophe Joly! Each time he’s been a pleasure to work with and always goes above and beyond to get you the best price. It’s not your typical transaction, it’s an experience. We have nothing but positive things to say about him and the dealership.

I purchased two vehicles this past month from this dealership. The service and the professionalism are off the charts. John Amador helped us both times and he was great. I would recommend speaking with John if you are looking at a vehicle at this dealership.

Traded in my 2021 X5M for a new 2022 X5M. Love it of course. Ethan Rooney took great care of me and Deborah was amazing. Heidi handled this transaction and she always gets it right.

Positive car buying experience. Worked with Christophe. Very nice person who made the entire transaction smooth and painless.

Great service by Shaun Kerns. A lot of car lots takes over 6 months to get a car right now. I got a new build 2022 M440i within 3 months. Go check him out at BMW of South Austin. You wont be disappointed.

I had a great experience getting some work done on my vehicle here. James took great care of me keeping up to date with the progress of my repair. Will go back every time.

This is really a great team. The listing was very accurate. Kurtz helped me a lot through knowing everything about the car. The manager Steven was awesome, he worked with me for all the details. I bought a pre-owned car on the same day. Finally thank you, Laura, the accountant who made everything goes very smoothly. I strongly recommend this dealership.

Fantastic experience at this dealership! John Amador found us our perfect car quickly and easily. He also offered to completely handle getting out of our lease and even got us some positive equity where we didnt think we would. Plus just a beautiful dealership.

Just left the dealership with my 2020 bmw 3 series, all thanks to the help of Chris Hufnal! We came in late in the day and he stayed way after close helping us figure out how to make the car we wanted to get possible. He really showed us the benefits of having a luxury car like the bmw and the ins and outs. Totally will go back for my next bmw there, great service and great team.

Great experience purchasing my vehicle from BMW of South Austin. Very easy sales process thanks to Dylan and Britton. Dylan delivered my vehicle to my home with Ali, a BMW genius who explained how to use all the gadgets and adjust settings in the car. Ryan in finance made it easy to make a last minute change to the documents too. Great team overall. It was my first time here, but I look forward to bringing my car back for maintenance and servicing in the future. Thank you.

I have been a customer of BMW South Austin for over a year now.. I recently ordered a new 2021 M2 Competition and the entire process was a breeze! Lucas Boyd helped me acquire a perfect build with everything I want 😎 She is now wrapped HOT PINK and I couldnt be happier!Eleana in the service department has continued to be wonderful to work with; I recently brought in my X5 and everything was taken care of quickly and professionally. I especially appreciate that she stays in touch as the car is serviced so you know whats happening as its happening. Additionally, this dealership provides a valet service (a certain radius from their location, includes downtown!) so if I dont feel like ubering or cant get a ride to pick up the car they will either bring the car to me or pick me up and bring me to the dealership to pick up it. (I have other vehicles so I do not need a loaner). It is a wonderful service I have used multiple times.It is always a treat to visit this dealership, everyone is very friendly and accommodating. I look forward to being a long time customer!

I had such a positive experience working with this dealership last month. Shopping for a new car can be stressful but working with Kristian was a pleasure. He was patient and answered any and all questions I had and has continued to help me after. I would definitely recommend working with him to family and friends. Overall I am extremely satisfied with my new car purchase and the customer service I have received from these guys.

Eleana in the service department provides top tier service and steady communication throughout the whole process. She works with you, and behind the scenes, to ensure customer satisfaction. It feels wonderful going to a place where you feel valued and listened to. You can tell she loves what she does and has high standards to uphold the customers needs. Thank you, Eleana!

I had an incredible buying experience with Dylan Radzavich and the entire BMW South Austin team! They made the transaction fun, with no pressure, just support and great information. I appreciated the excellent service and will return.

Extremely dissatisfied with the service. My last 5 oil change the oil filter wasn’t ready. I scheduled in advanced to avoid long wait time but each visit they told me they have to order the oil filter. Not sure why they wait for me to arrive to order the filter. My average wait time for an oil change is about 3 to 5 hours. I’m screwed because I purchased the oil change package from them. I have 2 more before I can start going to a different place. I took my vehicle there at 10:00 am. I just left and it’s 2:45. I’m almost late to pick my son from school.

Nice dealer, but for car haulers there are no places to park or unload. If you don’t want to risk becoming roadkill, best to park on the street by Ferrari dealer half a mile before.

Jay, Britton, and Heidi were great to work with. Fast and efficient. Also too, in a time where other dealers are price gauging due to lack of inventory BMW of S. Austin wanted no part of that. Fair prices, great service. Our new BMW go-to.

Purchased an M550 from Chris Hufnal over the weekend. It was a great experience from start to finish. Chris did a great job, and the entire team (including Laura from finance) made the process much easier than any other car buying experience that Ive had. Kudos to the team.

Thank you, Rudy Fernandez for being so accessible and persistent, yet low-key. I did not feel pressured or stressed. You are awesome at your job.Heidi, I cannot say enough about your magical desk and your friendly demeanor.Thanks BMW of South Austin for a pleasant and efficient car-buying experience.Best.

Christophe did a great job making my car purchase an enjoyable experience. This dealership is a class act! Little white X1 is as cute as they come. Love it.

Dylan was a pleasure to work with! He was very kind and accommodating and made buying a new car as easy as possible! Great service, nice facility!

Jay Melinger and the rest of the team at BMW of South Austin made my first car buying experience a breeze! The entire process was smooth and streamlined from the moment I was welcomed at the door, to when Jay handed me the keys to my vehicle in a velvet lined pouch. The team diligently answered all of my questions, and clearly took pride in ensuring even the small details met their quality standards.

This is not your average Dealership! From the moment I walked in, the staff was friendly and helpful. Not too pushy but still able to answer my questions. Just the right balance of sharing their knowledge and allowing me to browse independently. Peter was incredibly helpful and answered all the questions I had. I would absolutely recommend BMW of South Austin to all my friends as my experience there was superb!

I had a great interaction with Kristian Watson and rest of the team. The experience was fairly quick and straightforward, and they did everything possible to minimize the pain of buying a car. The team had extreme attention to detail and refused to deliver the vehicle to me until it was check over for the top performance and quality. Chapeaux!

It’s very unpleasant to have your car broken into, but Eleana Garrison made the experience bearable by working with my insurance company and facilitating an immediate solution for repairs. Eleana was empathetic, warm an incredibly professional in a time when it was most needed! Thank you BMW for outstanding service and having such a dedicated service advisor!

Overall EXCELLENT experience working with BMW South Austin. I worked with Shaun Kerns and he provided stellar service. He was professional, honest, and a true advocate. He was also always available to answer any questions day or night. The process was extremely smooth, Very pleased customers - thank you BMW SA!

This dealership is incredible! I get all my services done here and they always take great care of me. The showroom is immaculate and the refreshments/waiting area make waiting for service to finish up a relaxing experience. Kristian in Sales has been extremely helpful in the hunt for my next car as well! I highly recommend working with him if you can!

BMW of Austin is such a nice dealership. Very well designed and always clean. The staff is super friendly and helpful no matter what department you go to. Peter Duran did an amazing job of assisting me and made sure I was well taken care of! I would recommend this place of business to anyone looking for a quality vehicle with a smile!

Probably the easiest car-buying experience I have ever had. This was my first BMW, and Kristian did a great job explaining the different options and features. He was able to help find the perfect certified pre-owned X1 for me, which I was grateful for in the current market! The dealership also had a great waiting area that kept my son happy while we went through the process.

My husband and I had a great experience at BMW South Austin yesterday. Car shopping is not my favorite activity, but Curtis Hardin, our client advisor, was very helpful and courteous. Heidi Marhofer, our business manager, was also super courteous and helpful in navigating through all the paperwork. We never felt pressured or rushed, but felt we were given the information we needed and the time we needed to process our decision making. We would definitely recommend BMW of South Austin and both Curtis and Heidi.

Friendly, knowledgeable staff. Excellent selection. Would recommend.

Great experience at BMW of South Austin! Eleana Garrison was very helpful in assisting me with my needs, will definitely be back again!

Ive bought many cars, and this was one of the best sales experiences of my life. Dylan Radzavich was knowledgable about my Cadillac, even though it was a BMW store selling it used. Not one time did I feel like he was interested in anything but helping. None of the shenanigans of other dealerships Ive dealt with, particularly in the South Austin 35 corridor. Would highly recommend. Ask for Dylan.

Overall: great service.The advisers, technicians/inspectors, and everyone at BMW (South Austin) were very friendly and offered me plenty of chances to interact with them. They kept me updated on the status of my car (state inspection and license plate installation), made sure I knew where the waiting area was (snacks and water!), and even sent me a video of the technicians/inspectors analysis of my car.I have come here twice now for state inspections, and I see myself coming back for more than just the yearly check-up.5/5, well deserved.

I wasn’t expecting to ha e to buy a car, but I’m very pleased with the service from everyone at BMW of South Austin. Shaun in Sales did a fantastic job of communicating with me every day as I waited for a car to be transported to the dealership. He texted me updates, pictures and info of cars I was interested in, and answered all my questions about different options and packages. Ruben in Finance was also very helpful and honest. I really appreciate all the help and plan to have my car serviced at BMW of South Austin. Thank you!

Late post but I had to share that I had a great experience when taking my X1 in for service. My service advisor Alan Solis got me in and out very quickly with everything done right. I was very surprised and pleased. Much appreciated since the appointment was so early and I work night!

Heidi is the best. I called the dealership this morning to refresh the maintenance plan on a 2019 330i that I purchased from an online dealer. Heidi was able to pull up the vehicle information, sent over the contract, and completed payment over the phone for me in just 5 minutes. I visited the other BMW dealer in the area and they straight up said they couldnt do it. Ill be going to BMW South Austin from now on.

We have bought 3 BMWs from BMW South Austin in the last 6 months and referred customers to BMW of South Austin. Thanks to Shaun Kerns for the best customer service! This is why we keep coming back as repeat customer due to the excellent care and service that Shaun Kerns provides! Keep up the great work Shaun!

Dylan was extremely helpful and knowledgeable about the car I was interested in. There was never pressure to buy and he made sure I got a fair price for the exact car I wanted and the dealership was nice, and everyone was friendly and professional. Will definitely be returning for my next purchase as well. Great experience.

Awesome customer service! They really go out of their way to make it happen for the client. I really appreciated all of Peter’s help and patience. He’s very professional and outgoing, and treated us like family.

Our family had a first-class experience purchasing our cars at BMW of South Austin. Our Client Advisor, Christophe Joly, was especially helpful throughout the process. We had a custom build and Christophe ensured we had regular status updates. We couldnt be happier with our vehicles and the service at BMW of South Austin.

It is always a great experience when I come into BMW South Austin. Eleana and Garrett are always consistent with the customer service experience each time I come in. I share with all my friends how great the team is!

I have to say My sales person Christophe (just ask for the French guy) was fantastic. He was extremely knowledgeable and was able to answer all our questions (and we had a LOT). When it was time to talk to the finance manager, Britton was the best! He made us feel comfortable about our purchase. The purchase process was relatively painless and didn’t take long at all. Thank you for my beautiful new SUV!!!! I would definitely recommend this dealership.

The staff here is amazing! Very friendly and welcoming from the time we walked in the door. No high pressure sales, just knowledgeable and helpful. Our salesman Shaun listened carefully to what we wanted and worked to find us the perfect vehicle. We had a very enjoyable experience and drove away with the vehicle we wanted. I highly recommend this dealership.

Excellent experience. We bought a new BMW from Rudy Hernandez and the entire experience was great. We commented it was the best we’ve had buying a new car. I definitely recommend not only this dealership but Rudy if you are looking for a new BMW.

Amazing positive experience at BMW South Austin. I love my M3 and still getting used to all features :p. Peter, Genius Leader, has helped me every step of the way and I am sooo glad he is my go to when I need help.

I had a wonderful experience purchasing a vehicle at BMW South Austin. The process was stress free and pleasant, Dylan Radzavich made everything super easy for me, he was helping me with all the questions I had, also he was not “pushy” or aggressively trying to sell, 10/10! I’m more than happy with my purchase

Wanted to thank Dylan at BMW of South Austin for making the car buying experience stress-free and smooth. He was fantastic to communicate with and extremely helpful with any questions I had. Given how challenging the current car finding/purchasing situation is right now, I’m glad to not only have found the perfect vehicle, but to have worked with a knowledgeable and professional person. Thanks Dylan!

About 2 weeks ago I tried to inquire about a vehicle via phone. I then had some correspondence via email from a different person. When I tried to call the number given a different individual answered and proceeded to tell me “I am not will to do a deal with someone who is not in the local area.” (I live in San Antonio and was willing to make a drive to purchase a vehicle). He then went on to say the reason was because I won’t be a local returning customer and that he prefers local residents to return and continue their business in South Austin.Borderline discrimination if you ask me… it’s a good thing I fight for his freedom to treat people the way he did…

I had a pretty great experience here! They have incredible customer service/assistance, especially from Peter D. Wanted to make sure I dropped that name so he can get some recognition! He was sweet and understanding and I felt at home. Thanks man.

Purchased my first BMW this past weekend and was a great experience. My wife and I had planned a trip to San Antonio Saturday morning, but right before leaving the house, decided to take a quick look at BMW of South Austins website. Found a couple vehicles that looked interesting, figured on our way to San Antonio, we could stop by. At 830am called and spoke with the sales manager, he said to see Dylan Radzavich when I arrived. What a great fortune, Dylan had the car ready to test drive when we pulled up a little after 9am. I drove the car, parked, went inside, made the deal and was out the door with my new 320i well before noon that same morning.

I have owned BMWs for over 20 years. Buying a new car during these times is no easy task. This was my first buying experience with BMW South Austin and Christophe Joly was the best. He was knowledgeable and responsive and helped me get my dream car.

Shout out to my amazing service advisor Eleana Garrison for great and friendly service!

This dealership is amazing!! Thank you Laura for making everything so easy!

All of the employees we dealt with at BMW of South Austin were fantastic. Our salesman Kristian was great! Personable and knowledgeable. He helped us find just the right car with the amenities we were looking for. Britton the sales manager was very accommodating in giving us a good value for our trade in and a very good rate to finance our new car. Ryan in finance made the closing a quick and pleasant experience and we loved hearing about his family and golden retrievers. We felt like we got a very reasonable deal on our new car and we are very happy with it.We would definitely recommend this dealership!

This is a really gorgeous dealership. The place is stunning, and everyone was really nice. Peter made sure I was helped and checked on me to make sure my car issue got taken care of. Nice gift shop too!

Outstanding Sales and Service Department. I have been servicing my 5 series here for over 3 years now and have had such a great experience each and every time. What a great company!!

This is what you call a quality dealership with excellence service and communication!Victor, Steven, and Ryan made the process smooth, from first contact, direct communication, trade-in, car test driving, financing, and closing.I could have not been happier with their level of service and expert knowledge. And did I mention, I was coming from Dallas, Texas?!Before the trip, Victor helped get a clear visual of the used car I was interested in, from sending clear photos and video to keep up to date with what was happening to the vehicle to bring it up standard before making the drive out to South Austin.When I arrived the used car looked BRAND NEW and drive with the Volkswagen GTI was smooth. Im amazed with the great care and work their front team, back end, and mechanic team executed. Thank you BMW of South Austin!

We have had a first class experience with BMW South Austin at every level. We had done research online and knew what vehicles we were looking for and also reviewed several dealerships. In our opinion, the reviews for South Austin were the best and the location was close enough.We contacted Christophe Joly, our sales rep., and he was everything we hoped for and more...Professional, friendly, knowledeable and attentive. We ordered our 430i convertible and then enjoyed following the build and shipping progress online. Christophe provided us the links to check the progress. The car came in early and of course, we had first class service from Christophe when he delivered the car. The car is absolutely gorgeous!We received a great technology tour with Colby Phillips, who was very knowledgeable, friendly and professional. Finally, we met with Ryan in finance to arrange financing. Ryan was great as well...professional, friendly and very helpful. We locked in our financing with BMW at a great rate and off we went in our new 430i!We could not be more pleased with our experience with BMW, BMW South Austin, Christophe and everyone we worked with, right down to the receptionist.

Just bought my second BMW at South Austin. Shaun Kerns was amazing to deal with -- extremely knowledgeable and helped me choose a vehicle that suited my needs. He is was highly focused on ensuring that I was well taken care of and made sure I was comfortable at each step of the journey. Ruben Villarreal was also a pleasure to deal with in the finance department. Highly recommend Shaun and the team at South Austin!

So many things to say about this Dealership, the Hendrick Organization and the people on their team. Everyone from the front to the back goes above and beyond to try and meet and exceed YOUR needs! From the Sales Team, Finance ladies, to Peter, who got all of my needs set up in customizing my car to me, to the Service Department and I LOVE the advisors and the Managers are always willing to help where they can, which is amazing! Lastly, I’ll stop rambling, but the technician Ben has stellar technician videos explaining your cars needs and are very informative! All around, this dealer seems to truly care and it shows from the GM, to the greeters welcoming you in, down to the quality overall. Thank you, BMW Of South Austin!!!

Buying our first BMW from BMW of South Austin was a great experience. We came in a couple of times to work with Kristian, our salesman. He was patient and did not pressure us into anything that we didn’t feel was perfect for us. Everyone else at the dealership was friendly and honest, including Ruben in finance. We feel like we came away with a great value in a vehicle and look forward to a long term relationship with this dealership.

My husband and I had the unfortunate task of replacing my previously totaled vehicle. We had been car shopping for 2+ weeks and were becoming very discouraged.The moment we stepped foot at BMW South Austin we could not have been met with better customer service. Christophe was our sales representative and renewed our faith that good customer service can still exist! Additionally, we met Steven (manager) early in our experience and he was equally wonderful. We completed our experience with Laura in financing and have never had such a smooth purchase of a vehicle. Hands down the best experience I have ever had at a dealership. Even if you are not in the market for a BMW I highly suggest viewing the inventory at this location!I used to wonder if people who had good experiences at car dealerships were paid to give good reviews. I can say with full transparency that our sentiments are genuine and we are extremely grateful for our experience!

This was the best experience at a dealership I have ever had! Our salesman, Shaun, is without a doubt the best man to get you a car. He was kind, informed, and the extremely helpful. This is the place to get a car new or used. The smooth and simple process left me excited rather than tired from most dealership experiences. I highly recommend Shaun and BMW South Austin for your next car.

Bought my 2018 BMW M2 from John Amador and the experience was nothing short of perfect, John has passion for these cars and made the buying process seamless. John was honest throughout the whole process about the cars history and showed me proof of everything that the previous owner had as far as service history is concerned. Heidi Marhofer walked me through the paper work and made the whole experience simple and helped talk me though some of the maintenance and wheel protections plans (which ive used twice already!) And to finish the experience Ali Fakhreddine talked me through the tech and paired my phone! The staff was very helpful and i would recommend anyone to purchase a car through BMW of South Austin!

This place feels like home. Everyone is extremely friendly and welcoming from the moment you step in the door. This is now the second time in about 6 months that weve bought a car from Montye and Steve and its not a coincidence. I never thought of myself as a BMW-guy, but the way they treated my wife from beginning to end when she bought her X3 was second to none. I was so impressed with the customer service that I figured Id consider BMW when it was my turn. When I fell in love with the new 4 series, my first call was to Montye to set up a test drive. The next day, I was headed back to pick up Hulk. Why? Because these gentlemen want you to have the car of your dreams and make the process smooth and easy. They work with you and provide guidance when you need it. Theyll tell you what the smart move is even if it means not making an immediate sale on the spot, because they want you to be a customer for life and start a relationship, not just make a sale to someone they never plan on seeing again. I truly appreciate that I feel like they have my best interests in mind and that is why I wouldn’t go anywhere else for a car when the time is right. The customer service doesnt end with Montye and Steve, however. Everyone from their tech geniuses to the service staff have been great and bent over backwards for whatever weve needed thus far. Bottom line: If you want a BMW, youd be crazy to go anywhere else.

Absolutely amazing experience. Amanda the General Manager and her entire team made the whole process smooth and enjoyable. They earned a long-time customer. Will be back! Thank you BMW of South Austin!

Our service specialist was very helpful and his product knowledge is very extensive. We got exactly the vehicle we should be driving, as never we had never owned a BMW before. He put us in the car that suits our needs best and not over sold us one. He gave us a fair offer, given the fact that it is a sellers market, due to the lack of inventory.

Excellent shopping experience and customer service! I enjoyed working with your team, especially Peter for being super nice, helpful and patient in answering my millions of questions and making sure I had everything I needed. Will definitely be coming back.

We recently became in need of a new car and were put in touch with Christophe who made the whole experience easy and painless. The whole process from start to finish was so smooth and we were able to buy our dream car! I could not recommend Christophe and the rest of the team for your next car needs. Thank you for all your help and for being so professional and friendly.