Came in for low tire pressure and replacement tires. Friendly and professional staff. As a walk-in, they got me back on the road in less than an hour. They provided all the available options with no pressure selling. Slade and Jakob were great. Thanks to the whole team!

Just one more reason I’ll always choose discount tire. The manager breaker discount tire in Austin Texas provided a great explanation of why my tires weren’t balanced, unfortunately it was at fault of the dealership. Again, just another reason I’ll choose discount tire. The customer service is exceptional and the quality of their products are top-tier!

Always a 5 star experience at Discount Tire. Jayden got me in and out quickly today with comfortable pair of truck shoes again. I dont recommend going anywhere else except Discount Tire if you want quick caring professional and quality service.

Discount Tire did an excellent job. I had an issue with one of my tires and they fixed me up quick on short notice. A shout out to Christopher Chavez, Jacob, Shawn and Manny. Manny handled all the paperwork and was excellent!

I have worked in customer experience long enough to know that if somebody takes the time to write a review, their experience was either really good or really bad. Mine was neither. It was absolutely and positively spectacular, and it is every single time.For some reason my tires are magnets for nails and screws. Alas, this is my fourth trip here in the last 8 months and I’m not even mad about it. I’m always greeted with a smile and a sense of confidence that I did in fact come to the right place. I don’t know tires that well but I do know I leave with enough confidence in them to rip down the road upon leaving, which is something I think the guys that work here enjoy. I didn’t even mention that all of this went down after they stayed 30 mins past closing to finish up my car.It says a lot about a company when everybody who works there is cutting up, having a great time, and still delivering fantastic service. That’s how it should be. Work should be fun, you should enjoy being with your coworkers, and you shouldn’t be afraid to be yourself. Those are the tools that make a diverse and inclusive work environment and it’s so damn refreshing to see.Again, a superb experience, and I will surely never buy tires elsewhere.

Always in love with their customer service, thats what makes them number one to me, always courteous, professional, fast moving, very respectful. The experienceis pleasant every time I come in, I will not go anywhere else. Please keep that wonderful service. Thank you very much

I stopped by yesterday after work to get my tires filled because I noticed that they were low that morning. I had 3 screws in 3 different tires! They got everything plugged and filled(my full-sized spare was flat also-they fixed that too) in less than an hour. And at no cost since I had the hazard insurance that a Gentleman there told me to purchase when I bought my new-to-me car.I used to be a tire salesperson so I appreciate their patience. I arrived there at 5:20 and they closed at six but they were determined that I would leave there safely!I have nothing to say but good things! Thanks Staff at Discount Tire!

The service was super fast and very friendly. Went in before opening, 4th in line, no appointment, out in 45 minutes with two new tires and a nail repair. The start saw there was a line and started helping people as soon as they were ready and didnt wait until 8 pm on the dot to open the doors as they have every right to do. I really appreciated that.

From start to finish was super easy. Got to Discount Tire 10 min before they opened. They had 6 people in line before me and I thought I was going to have to drop my keys off and come back. When they opened they had enough people to take care of everyone! I needed 4 new tires and they told me to drive my car up to the lift. 15 min after paying the car was ready to go. Just unreal!!! Professional!!!

The Research Blvd. Location people sent us here to save the time. Both locations had the best, most patient associates i could imagine. Super quick service. We were already on the queue when we arrived. Sincere thanks for the care and quality of service we were given.

Came here with the intention of buying new tires, and did so but we were lead to believe that if we bought them with warranty we could get replacement when ever needed/ or that if we every needed them to be patched up they could do that for us so we bought them with warranty. Fast forward a few months and when ever we’d needed them to be patched up they would have us wait hours, since most of the time I went during my lunch break I ended up leaving and when they did patch one of my tires up it was not even done correctly. Overall they only make it a priority to attend those you are paying, but aren’t willing to prioritize all customers.

Purchased a brand new set of Pirelli tires (all 4) back in April from Stefan (this review is long overdue).My tires were balding and needed a new set badly!!Made the appointment online, as a working mother a swift, organized and easy experience are paramount, because aint no body got time to waist time, ya know?Stefan greeted me outside and explained the process and even recommended a different set of tires from the ones I had reserved online. Stefan processed the payment and offered rebate information and instructions on how to do it. Great experience from start to finish, I even recommended my husband go to this particular store for his tires and he said everything was great, he works construction so his tires are in constant need of replacement due to driving over nails and other construction site materials.Stefan is fantastic, we will go to him for all of our tire needs, definitely ask for him as his customer service is excellent.Thank you so much Stefan! - The Teufels

We had a flat on a Saturday afternoon. This discount tire got us in and out quickly. They were crazy busy and everyone that was working was hustling! I appreciate the great customer service they provided!

Got the rims on the lil Bug installed, looking good!

Im at a super busy discount tire today. You think this would be a bad review because of that but its the opposite, everyone is very happy with the customer service around here so no one seems to mind waiting including me. And with how busy it is Im super surprised I only have to wait only an hour not having an appointment. Just moving to Texas Im glad I found this one 10 minutes away from my house!

I can’t believe how awesome this place is! I bought a used car, and when I got home, I realized the lugs on the wheel were a spline shape that needed an adapter for the lug wrench I had. I went to discount thinking that they might have one for sale, and they gave me one for free! Another time (today), I drove there on a spare with a tire in the trunk with a superficial staple puncture. They removed it, and determined that it was not worth a patch or replacement, and swapped the spare for the regular tire for free again!I can always expect above and beyond service and honesty from them!

The crew is cool, knowledgeable, and communicative. Discount Tire offers the best pricing, service, and warranty. I only wish theyd try and hire more Women/a diverse crew.

Well organized crew, helpful and customer friendly staff. They get the work done quickly.

Great guys here. They were able to fix my tire quickly and had me on my way within 45 minutes. Great experience working with these guys all around.

Super friendly staff and they make you feel prioritized when you come in. Very fun and nice group of workers and very efficient with the tasks at handAnd props so Mr. Garret for keeping the semi-stressful situation from being too overwhelming.

I came in for a tire rotation and they literally took 10 minutes! Jorge greeted me and explained exactly how the process worked to get me checked in and started. He was very informative and answered all my questions without me having to ask them.Next, Tony approached me to go over all the details of my tires in a way that was very easy to understand. He was very kind and made the process simple.I believe the last man that approached me was Gabe. He was the one to let me know that my rotation/balance was done. He walked me outside, and also explained that my tires were in great condition and asked if I had any questions for him.The entire process was smooth; they work together like a well-oiled machine. Everyone was very kind, attentive, and helpful. I don’t even live close by but I will Drive the extra miles just to have this kinda service again!!!Thank you all so much, team! Keep up the amazing work ⭐️⭐️⭐️⭐️⭐️

If you think its just a tire shop, youre wrong. Ive never had a bad experience here. These folks treat you like family.

I came in because my TPMS light was on. (I just purchased the vehicle and was told needed to replace one TPMS) Garrett at the counter greeted me and very professonally indicated that his team would take care of further inspecting the tire as it had a screw embedded on it and it could be possible for I to need a tire because it was too.close to the edge (kind of in a grey area) I indicated that whatever needed would be done.After Garrett did his due diligences he showed me in the screen🖥 the possible cost of the replacement in anticipation and also clarified that if the tire could be repaired there would be -no charge for it-He invited me to take a seat and sent me a service link to my cell 📳 to check the status of my service on real time. That was a cool tool because I wouldnt have to approach them to ask... how is it going? ( right?)It was a busy morning for them and I was advised that walk ins👣 are welcome but an appointment is always the best option. I made a mental note on that! 📝Happy to report that at the end my tire was repaired and I had a $0 bill for it! Yaaaayyyy!!!😊

Seriously the best! We had a nail in our tire, not the first time either, and each time they evaluate it and if they can fix it they will, and for free!Here there is no pressure of buying all new tires, all friendly and helpful team members. You can book an appointment or they take walk ins, and it’s always fast. Also, noticed while I was waiting I looked up tire prices and totally reasonable with good selections - if they don’t have those specific ones they can get shipped there or they will call to another location to help get you those tires. Honestly what more could you ask for?

Coming up on 15 years with Discount Tires. Again, wonderful experience. Sebastian performed the service today, with a complete explanation and see me again in a few months for those new tires.

Called in to see if they had tires in stock for my van. They didnt but they spent time searching for other locations that did. Very pleasant all throughout. Will update this review with the name of the person I spoke to.

My car tire gage light came on so I stopped at braker ln discount tire to air up and to see if nail in my tire.This guy was dedicated and working hard taking care of every customer.He was on a roll how he had airing up 2 tires at a time. I asked if he could check to see if I have nail on my tires not knowing why sensor light came on when I had aired up my tires couple weeks ago.He did fine a nail in my car, he was willing to help and gave great service.This guy took care of me and I like the system he got going. Keep up the good work.

Tried to scam me. Nail was in the tread, not the sidewall. Other tire had enough tread on it. Walked out. Discount Tire used to be good and honest. Now theyre just like NTB and Firestone. Hard pass!

Great service and prices. In and out in an hour -and they were slammed

I will never take my care anywhere else for tires!!! This place has top notch service and will do everything they can to take care of you. I had to take my car in for tire repair 2 times in the last 6 months and I felt so bad because I felt the timing was too close to each other for needing tire services. They have been doing road repairs on the road leading to my work, and both times ran over a screw. The first time in November it wasnt bad, they were able to repair the tire, but it was a slow leak, but this time 3/10/21 was a different story. By the time I left work and try and make it to this location (8 minute drive) my tire was completely flat!!! I am so glad that I decided to try and make it here verses making the commute 30 minutes away because I would have totally been stranded. I was also nervous because I made it 30 minutes before they closed and I did not want to keep them past business hours. The gentleman that helped me said not to worry we will take care of you. The tire was covered under the warranty and was on my way within the hour. Thank you so much for taking care of me and making sure I was able to make it home.

You all are by far that friendliest people I have encountered. Thank you for being so helpful.

Fast, friendly service . Had a nail in my tire they took care of so fast with no appointment at no charge and not once try to sell me anything like other discount tires.

Dont look any further, they will help you no matter your budget! I have been using their services since 2007 from Texas to Washington state and all over the west. Great service wherever I went! Other companies could learn how to help customers as well as Discount Tire does!! Drive safe.

I dont do reviews frequently but i wanted to give Devin kuddos for hooking me up with great tires for the price right before a trip to South Padre. Both ways I had to drive thru torrential rain and if I had driven with my old worn out tires i would have been in trouble. He gave me a great deal and the tires he recommended were awesome . Great steering feel, quiet and good in the rain. A+++ service

I went in for a tire rotation. I was in and out in 30 minutes. If it matters, I didnt have an appointment and I went in at 12:50 PM on a Tuesday.Im very satisfied with the service at this location. I had excellent customer service from Cody.

Good place to get your tires check. Free air when your tire pressure is low. I purchased 4 new tires at a good price from competition.

Ive been going to this Discount Tire for 18yrs now. The staff and the service have always been incredible. Highly recommend.

Awesome store with that wonderful employees! Everyone went WAY above and beyond to take care of me and my car!!!

Just there to check psi. Also checked tread depth said tires are good and set 2lb over for the heat

A true ripoff experience in 2021!I was sold four expensive tires for a 2013 Honda Civic here without receiving any prorated credit on my previous tires, no buy 3 one free deal, no alignment, and very pricy extra costs and fees. The tires were replaced this year, while each new tire is at least 6 months old, dated 2020. I didnt know this store didnt do alignment, as all other companies in this business do free alignmegt when they change tires and all have buy 3 one free deal with guaranteed low price. This store never communicated the matter to me and after taking my car for inspection yesterday, they noticed heavy treads on my new tires and the alignment test faild poorly.I called this store to talk to a manager and I was told to come in person and they will help me. Today after driving 15 miles in traffic, and taking time off from my full time work to go there, not only I did not receive any help but also was disrespected. Neil blamed me for not knowing that they dont do alignment, and only sell expensive tires. He also blamed me for trusting them to do the job correctly, and not selling dated expensive tires from 2020 that they wanted to get rid off, since these tires are not getting produced any more. I was taked advantages as a lady who trusted them and paid at least twice more in this difficult timing. I will make sure to share this experience with many people, hoping they dont fall in the same trap.

Excellent experience I will come back again.Thanks!!!

Worst experience Ive had at a Discount Tire by far. My window was left down and it poured rain before I was able to pick it up. The inside of my car was soaked and I was given a little roll of paper towels to go clean it myself. My steering wheel took me 30 minutes to clean and get all of the dirt/smut off of it. My steering wheel is stickier than a toddlers hands. Never had a problem at a Discount Tire, but this location definitely made up for all of the other ones.

Ive been using Discount since 1993. They all do a good job. Would recommend you make an appointment. To just drop in, plan two hours.

It was great. I had a flat tire when I woke up, nail in the center of the tread. I swapped it for my spare and went to work. I arrived at 5pm right after work to see if they could patch it. Patched it, mounted, checked air in the others and sent me on the way. They will definitely see my business again. I didnt buy the tires from them, but they didnt charge me anyway. I was upfront about it, expecting a patch charge at least.

After a big ordeal picking up my rims and tires, Neil the manager, made sure I was completely satisfied before I left. Including a discount as well as dropping off my wheels and tires to my local lift shop. This location has been my tire and wheel shop for all my vehicles Im glad we could get past the unpleasantry of the mounting of the wheels and tires. I will continue to use them in the future for all my tire and wheel needs!

My usual visit to Discount: my guys are Pros. Keep up the top-notch service!! Excellent

I got there near closing time (530pm)and Firestone closed an hour later than Discount Tire. Firestone had informed me that they were quite busy and couldnt accept me as their customer for the evening.Discount Tire was very happy to have me and the other customers that pulled in behind me.Ive spent thousands of dollars at Firestone literally, and hundreds of dollars at Discount Tire.This location had me in and out in under an hour with 4 new tires, extended warranty, and 20 new lugnuts they installed that I brought in from an auto parts store. $768 dollars later, I did not hesitate to give the hands $20 for tacos in the morning. It wasnt much to give, but the installer seemed pleased. Theyve certainly acquired a returning customer.

Good. Service was faster than expected!

Hands down the best place to get your tires. I got my first set in 2017 and second set this year. Lifetime tire balance! Saves you $25 each time. They also beat competitor prices. I will only go to Discount Tires.

These folks are always great. I had another shop tell me the nail in my tire was not repairable and try to sell me a very overpriced tire and got the wrong one in. In the meantime, I had Discount Tire check it out. The replacement was going to be over $80 cheaper AND they actually were able to patch it instead for free. Highly recommend this place!

Ive used this company for quite a while in San Antonio and also 2 other Austin locations. And really, its always been a good experience. Today I was in a pickle. I needed to get a new tire but I dont have a lot of extra money at the moment. The folks here bent over backwards to help me out. As much as I want to be safe while saving money, they wanted that for me too. I will return to this location for as long as I live in Austin. 5 stars. Recommended highly.

Good service and always try to help you somehow !! Thanks

From the first conversation with Jacob that ordered my tire to Derek that let me know its arrival and assisted me with check in; to Manny that helped me get my car in. I want to adopt him. Every one is extremely helpful to everyone not just me. They are busy but still maintain a very good attitude and outstanding customer service. They have truly stepped up to help those of us that cant work from home. Did I mention Cody is also amazing! There is Sanitizer bottles everywhere. Outdoor seating is good. I really had a great experience here.

Guys were helpful and everything went smoothly

The guys at this location are great! They saw a bubble formed on a tire and explained possible causes and risks. Im so glad I didnt have a tire blowout on the road!

This location is the bestI have all tree of my vehicle thereGarrett Daniels was great help

These group of men represented the epitome of teamwork, comradarie and customer service! Much Appreciated! Especially, to Leo and Cody! Strong work! Highly recommend!

These guys are great ! Definitely have my business and recommend !! They were very busy and still quick !!! Id suggest call for appointment.

Great guy! Great service

I received friendly service on a cold day when I realized I had a nail in my tire. As always, Discount Tire will patch your tire for free if they’re able to!

Great quick service and no bull. These guys will get you in the right tires and get you the best price. They didnt have the tire I ordered but still honored the price they quoted. Also free balancing and rotation.

My wifes tires had 60,000 mi on them and were wore out after driving them in the rain when we switch cars. I knew I needed to have them replaced immediately. Called around and found a good discount tire to get me in in a reasonable time. Super friendly staff help me pick a great tire on sale that met all my needs and got me in and out in about an hour. Very happy with my purchase and the great service I received at Discount Tire.

Jacob was amazing. From the initial phone call to get a quote to the day of service, he was very professional, personable, and efficient. The staff was also amazing. I was in and out for tire replacement within 45 minutes. I also shopped around to compare prices and Discount Tire came out on top!

Bought 4 new tires. Discount tire couldn’t remove the last tire and sent me away with 3 new tires. They couldn’t remove 1 lugnut and Aj At discount tire referred me to another shop to have the the lugnut removed and now my wheel is completely destroyed. Looking at an $800 repair all because of 1 lugnut.

Ive had some issues with Discount Tire in the past, however this location in particular has been amazing. Theyre always friendly and as prompt as they can be, and they always seem to be looking out for whats best for me and my car. Sometimes their waits can be long, but no more than any other tire place.

Had a great experience. Once you check in outside, associate will come up out and see what you need. Got there around 2 and left a little after 3. Pretty smooth from start to finish.

Fast and courteous. Great attention to detail! These guys helped me out quickly on one of the worst days of our winter storms!

They said we will gave you a better deal, but they removed the certification for refund and replacement(that is $10)without mentioning that. So they removed that and said this is a good deal, we gave you a good discount, thinking I won’t check the receipt. Shadow sales strategy won’t work on every person, each person has different understanding of car maintenance. They attempt to scam me, but didn’t workout.

Had tires installed at another location which took hours and less than 24 hours later I’m stuck with a flat tire. Pulled over to this location and was giving fast service and a fix. Thanks Manny & Jacob for being awesome!

We have purchased tires before at Discount Tire on FM 685 and even bought rims there as well. Nevertheless I have been there 2wice in the past few months to utilize their FREE tire pressure check that is available to anyone. I always tip a buck or two for the convenience. Its a nice public safety service. Thanks & cudos to Discount Tire.

These guys hustle and are very respectful at this location. North Austin Round Rock location is amazing service as well. Quick in and out!

The employees here were so polite, friendly and professional. I just cant say enough how easy and pleasant my experience with them was, I received immediate service and was back on the road in no time at all!

I just want to thank Derrick M. From the bottom of my heart. I thank you and my family thanks you!! I only wanted my tire back and you went above and beyond that. Not only did you go beyond what I wanted but gave me what I needed and treated me like a VIP! You are a Godsend and I thank you 1000 times. You are an angel. To Jacob, I apologize to you and the way I was acting. I’m so ashamed that I treated you like that and you did NOT deserve that at all. I was hoping you’d be there today so I could apologize to you in person. I realize this is very hard times not just for me but for everyone and I don’t ever want to make life even harder for anyone out there. These guys are amazing and I can’t thank you guys enough!!! God bless you both!! ❤️❤️❤️❤️

I’ve been a customer for over 10 years and have always appreciated their service.

I never make reviews, literally this is my first one ever but I had to make one for this place. They’re super professional here and always take care of business. They make it as easy as possible for the customer, if I could give them 10 stars I would.

I made an appointment online. Dropped my car off for a new tire. They quoted me about an hour which I thought was super fast. Didnt believe it 🙄 so I ubered home the 1.5 miles. Was home about 20 min and they called and said my car was done! Kicking myself for even going home cuz I had to just turn around and uber back. But super happy with the service. Everyone was super polite and friendly.

Very friendly professional staff

Love the free tire rotation and balance service, and air pressure checks they provide. Excellent Covid protocols in place. I also appreciate being able to make an appointment - no wasted time.

Long lines, no communication between guys taking orders,, front guys, must be the commission

They were profesional took care of all my need.

Great website! I was able to figure out my best tire to purchase like at tirerack, paid online, showed up and 30 minutes later I was done. Super fast great service!

I had my car towed to this location, they didnt start working on my car until after I had to check in on my phone over 2 hours later. Terrible service, the guy shouting in the parking lot was super rude but the man inside when I paid was very nice

Quick, good price on off-road tires.

Went to the Burnet Rd store at 8:55 this am. Had a nail in the RR Tire, Checked in and was told I would be out of there in 40 minutes. Nearly an hour later I was still waiting. There were 3 empty stalls. When I drove up there were 6 stalls occupied. I watched as other customers came up and went. Apparently they had appointments. They have no plan to help customers with a emergency. I thought a nail in the tire could be a emergency. Perhaps I was wrong. In my opinion this is poor management.

Excellent service, fast, in and out less than an hour.

I come to this location every-time Ive need something done with my tires. Everyone is always great and this time Carlos and Devon were very thorough and thoughtful when it came to replacing the screw in my tire. They gave me all the possibilities of what could happen to my tire up front and got me out of there quickly. Thank you!

Tony Martinez Jr. IS THE BEST. Went in for a typical tire check up - I knew I needed new tires already. Ive always had older vehicles and finally have ownership of a new car which means more proactive care and less reactive care (for me at least). I had many follow up questions and Tony answered them all. He even went the extra mile and gifted me his tread tire gauge during our educational session when I eluded to wow thats a great tool; I should get one of those to go along w/ my pressure gauge. Anything mechanical or vehicle maintenance I learn on my own - wasnt raised with someone showing me the ropes like that. Any who - this review is long over due (Im sorry Tony), but I am singing his praises because that was perfect customer service!! Thank you Tony! Ill be returning with my tire needs again

I had a 9:30 appointment. I figured Id drop my car off early, before 9, and get a Lyft to work. Tony helped me out and said I could hang tight of I wanted to - it would only be 40 minutes or less. No time later George brings me my car. Got to work with new tires by 9:20. A+, Ill be back.

My family just evacuated here yesterday & our tire decided to wobble on us today out of nowhere so we decided to take it to discount tire. My husband explained our situation to Josh & let me just tell you....hes definitely heaven sent!!! He went above & beyond to make sure everything was taken care of so THANK YOU JOSH from the Robinsons😁

Discount Tires on Braker Ln. have the most outstanding customer service. I really like this place. I wont go anywhere else to buy tires. The employees are very professional and very helpful. I would recommend this place to anyone.

Excellent service and excellent pandemic protocol.

Great experience. Ordered my tires in advance, took about 30 minutes with appointment. Professional and easy.

Had 4 new tires installed on FJ Cruiser. Jacob was my service advisor,and he did an exceptional job. We set an appointment, he ordered the tires, and called when they arrived that afternoon. I arrived for my appointedtime, Jacob got my car into the service bay, and the work was completedin less than 30 minutes. Everyone I dealt with was exceptionally professional and provided wonderful service. I highly recommend thisDiscount Tire facility and special thanks to Jacob for a job very well done.

Awesome staff at this location! Very knowledgeable and actually do their job correctly. Per the current COVID 19 situation, they are taking necessary steps to keep themselves and their customers safe. Only complaint is the same as any tire shop I have ever been to. Waiting...

Plan at least 2 damn hours to get serviced here. Insanity.

They were very clear about the issue we had and they didnt get pushy when we decided not to go through with the repair when they communicated the cost (which we did not have at the time 😅).

Showed up here about 10 to 15 minutes before they were supposed to close the place is already closed down not a car in sight not a person around her I was with a flat tire thinking I could at least throw my spare on If there’s a change in hours or someone’s going to close early there should be some kind of notification ...update 12-10-18 to my review had another run in with this location and had great Service stupid busy but they did exceptional job thanks guys!!

So I can say they were super nice and really seemed like they were trying to take care of an influx of folks. Crazy how it rains and everyone ever in the world needs a tire...didnt take as long as estimated and very professional. Guess that makes up for the price.

I actually got a new tire and didnt get hassled to spend more.

Had an appointment, in and out in just over 30 minutes with a new set of tires.