I called LaCounte and iAirServices to fix a new install job by another company that went horribly wrong.They were professional, thorough, detail oriented and fixed everything that was not right with the previous install. They were able to make the temperature 5 to 6 degrees cooler, make everything nice and up to code, and significantly reduce the static pressure.If you are thinking of getting a new AC call these guys. They pay 100% attention to detail and will make sure it is done right to the specs of manufactures installation guide. There is a major difference between having a single AC technician installing your unit vs and installation crew where people are specialized. You will not have to worry about your install being done correctly.They might be a tad bit more expensive, but I assure you that investment will go a long way in having your unit installed correctly and having ZERO corners cut.We scheduled and they came out did the following (and probably more) :1) Increase the return plenum for proper rebound zone.2) Increase the supply plenum from 4 with a terrible workman ship to 8 with something picture worthy. Note: having a larger supply plenum is important part of duct design and helps with air flow.3) Increase a return duct size to get appropriate return air,4) Straighten existing duct work to remove restrictions.5) Install furnace and evaporator coil per instructions. This is where they fixed specifically what the instructions said not to do which was done incorrectly by original installer.6) Fix the electrical wiring outside to meet code.7) Fixed the low voltage wiring to the outside unit that had the protective insulation worn off. This probably saved me an electrical short and thousands of dollars of damage a year or so down the road.8) Sealed/glue the condensate pvc drain line. Seriously, the original installer did not even do this?9) Moved the air scrubber to the supply side of the unit so I will work more effectively.10) Remove all refrigerant, vacuum, pressure test and retest the unit to make sure there was nothing bad in the line.11) Fixed furnace exhaust pipe to go to the right direction.12) Fixed furnace exhaust to go to correct size outlet.At the end of the day the static pressure decreased from 1.4 to .9 and a 5-6 degree temperature drop but LaCounte wants the static pressure number better/lower. So they are going to come back and increase some of the supply ducts in our bedroom and living room because they are undersized and are not getting appropriate air to them.The crew itself fast, efficient, courteous, meticulous, and cared about the craftsmanship. Heck, they even vacuumed up in the attic. Yup - that is right. They cleaned up after themselves very well and even cleaned up their mess in the attic.These guys are installation artists. LaCounte, his crew, and iAirServices care about quality and will not cut corners. If you need a new AC, call them. You will know that everything will be done right and if something isnt 100% right they will fix it. And they will be transparent... LaCounte said he is not happy with the static pressure number and they will come back to fix it by increasing duct size.If you purchase a new AC system, say a 16 SEER, and the install job is so terrible like mine was, it does not operate at 16 Seer. TBH, I would be lucky if the original installation were as effective as a 11 or 12 seer unit.I am curious to see how this system will handle a 15 degree day, but I suspect it will do quite well. I am lucky to have found these guys to help get us out of a mess. Learn from my mistake and call them first.Im having trouble posting the long review as the character limit was too long....I need to figure out a way around this.
These guys are great! Came and got us running in one day and we love our new system.
Michael came out to help us with our AC. He was really great at explaining what was wrong and what he was doing to fix it. Also did everything he could to ensure we got a good deal. I really appreciated Michael and his work ethic.
We cannot be more thankful with this company!Our A/C suddenly stop cooling and because it’s Friday afternoon we couldn’t find a company to come and help us. We were calling literally one AC company after the other. When we called Intelligence Air Services the dispatcher was more than kind and send us Michael in less than an hour.Michael was extremely helpful! He was super kind and explained everything so well. He took care of the whole unit. He found the problem and solved it immediately.We’d for sure recommend Intelligence Air Services to everyone!
Worked very hard in getting the air conditioner running properly. Nice to deal with and responsive.
Called in the morning and maintenance showed up the same afternoon to get my service done. Great service and very knowledgeable! Highly recommend.
We’ve used Intelligent Air for many years and really have been satisfied each and every time. Today was special we met Mike! Loved his big booming voice and friendly demeanor! Got the job done right. Renewed our service contract with a smile.
Michael was super nice. He really wanted to help, and he did everything he could, but the manufacturer was giving him conflicting information one which thermostat would work with my system. They did all they could, and I absolutely will call them back to fix anything. But, no on the thermostats.Again......Michael was awesome.
Short VersionI called LaCounte and iAirServices to fix a new install job by another company that went horribly wrong.They were professional, thorough, detail oriented and fixed everything that was not right with the previous install. They were able to increase the amount of air flow, make the temperature 5 to 6 degrees cooler, make everything nice and up to code, and significantly reduce the static pressure.If you are thinking of getting a new AC call these guys. They pay 100% attention to detail and will make sure it is done right to the specs of manufactures installation guide. There is a major difference between having a single AC technician installing your unit vs and installation crew where people are specialized. You will not have to worry about your install being done correctly.They might be a tad bit more expensive, but I assure you that investment will go a long way in having your unit installed correctly and having ZERO corners cut.I have a long version of this review that exceeds character limit.
Intelligent Air Services was Awesome! They were quick to call back, GREAT customer service on the phone, SAME DAY service, Michael was an Amazing Tech and great person to talk to, explained everything, made sure I knew what was going onI am a 100% Satisfied Customer!!!
Michael Davis was the technician that came to service our air conditioner after our unit began backing up and flooding our sons room. Michael was very professional, personable and knowledgeable. He was able to have our unit fixed and operational very quick with advice on how to keep the unit working at its optimum level. I highly recommend Intelligent Air Services for all of your A/C Services. Thanks for the your dedication Michael!! Great Job
Michael helped us troubleshoot our situation and was so helpful and friendly while he did. He’s a great technician who really knows his stuff and is honest about options and pricing.
Michael Davis took great care of me - he got my AC up and running very quickly. Thank you for your professional and friendly service. Will use them again, hands down great service
I liked this experience from the first call to the finished job. They came on the weekend and my family get-together was pleasantly cool. I highly recommend this company. —Marjorie Barlow
Repairman was informative aYesnd professional, helpful and courteous.YES.
Fast service clean and polite saved us from melting when our A/C went out thanks!!
17 July 2021 UPDATE: Since our units were so old, we decided to replace everything. LaCount came over and provided us with options, we chose one best for us and installation was scheduled. To say Edgar and his team rocked the install is an understatement. They got here Saturday morning, VERY professional, and worked in the Texas heat to replace the A/C, outdoor unit and furnace. When they were done, they cleaned up (probably better than it was when they got here), Edgar answered all our questions and off they went leaving us cool and happy. What a great team!11 July 2021: I called iAir on Sunday evening when our air wouldn’t turn on. Charlotte got in touch with Michael, who came to the house THAT NIGHT and got us running again. Still need a new control board, but we are cool tonight! So so so impressed with iAir and would recommend them to everyone!
We had a great experience with Intelligent Air. We had to completely replace our entire system including ductwork. We purchased a 30 year old home and this was the first step to making it feel brand new. We put the air purifier system in. I can not recommend this enough. Thank you for making this such a positive experience.
We had iAir come out to look at repairing our HVAC system. They came out promptly and prepared a quote for a new system very quickly. I appreciate all they did to help us out as quickly as possible in the heat of summer!
IAir Services installed my homes system and has always been wonderful from air filter changes to bi-annual maintenance. Michael Mike Davis was here last week working on a split unit that was installed 2 years ago. It is under warranty and he found where the leak was and is getting a replacement. Mike is very personable while being professional and made sure he did everything he could to find and resolve the problem. I highly recommend iAir and Mike!
Michael Davis did an excellent job replacing the motor in a solar attic fan, & is a terrific representative of your company. I would definitely use your company again based on my experience with Michael.
Pleasant, thorough and very competent. Delightful experience and totally satisfied with analysis and results.
Great service! Friendly and competent technicians! Honest and trustworthy.
He did a great job, got the part we needed, checked every thing out and was very cordial and nice.
Amazing same-day service! Will not be calling anyone else for service. We lucked out and found the pros!
I cant say enough good about Intelligent Air Services. I have had them out a couple of times for repairs on my upstairs A/C unit. They have been very responsive, on-time, and very professional. This last time Michael Davis came out, diagnosed the issue, but more importantly spent the time calling the manufacture on the 4 year old unit to get the part that literally burned up covered under warranty. He ordered the part and came back out afterwards to install it. Great service and very professional. Ill be asking for Michael to come out for any future HVAC repairs. Thank you Michael! And Thank you Edgar for your quick response when I reach out this last time.
Work was done quickly and professionally. I am happy with the end-result.
We had an amazing experience with iAir Services! We had been struggling to keep the house cool and comfortable for 2 1/2 years after buying our home, and we were very frustrated. Daniel and LaCounte did a thorough diagnosis of our existing system and quoted us on everything from repairing the current system to completely replacing it. We chose to replace the system. All of the employees who came to do the work were polite, conscientious of keeping the house clean, and hardworking (they put in 12 + hours on the first day!). Les, the owner, stopped by on several occasions to check in on the progress of the job, and after it was all done, gave us a thorough explanation of the system and how to set the thermostats.Now that it is all done, its like we live in a different house! The air is comfortable, moving around more, and feels amazing! Throughout the process, Les and LaCounte mentioned that the new units would be much more efficient. We have solar panels and closely monitor our energy usage, and they were right. Our new units use 75% less energy than our old ones and the house feels great.When making a large purchase such as this, its important to find a business that does quality work, stands behind their product, and has high expectations of their employees. This company meets all those standards and more. Highly recommended!
Michael Davis was OUTSTANDING. Highly recommend
Right before we moved into our new house our entire AC system went out and needed to be replaced. In typical fashion the home warranty was useless and the company they sent out provided terrible service and wasn’t helpful. I was frantically getting bids for the replacement system because it was 100+ degrees in the house. I went through five different HVAC companies in the process who all claimed they would be able to provide the best service and get a final approval for the Austin Energy Home Performance with ENERGY STAR® Rebate + Loan program. The amount of dishonest and overpriced bids that I received for substandard equipment blew my mind. In my last attempt to find a provider I called iAir Services and had the pleasure of speaking with LaCounte. He was extremely knowledgeable and helpful during the entire process. All work was completed to the specifications of the Austin Energy Home Performance program and the equipment provided was all high quality. The price came out to be exactly where our budget needed to be and we received amazing service with great communication from the entire team at iAir Services. I highly recommend them and have started referring them to friends and family. We look forward to a long-lasting relationship with iAir Services for any future needs we might have. Thank you again to LaCounte and the whole team at iAir Services.
Promptness was the greatest virtue. On a busy day (100 degree temperatures), they go a repairman to me within five hours of my request.
I hired iAir to install a new hvac and complete ductwork system for my home, during a remodel/addition project. The team was incredibly professional and helpful. I am applying for a green building rating on the home, and theyve supplied the needed information quickly. As an architect, Ive had to work with many different hvac companies and iAir is definitely one of the best!
Very professional. Made sure quality was good, and communicated well. We had some minor miscommunication about the location of a new vent. When Intelligent Air realized I wasn’t totally happy they offered to fix it at no charge and emphasized that it was important that I be completely satisfied. Great service.
Michael was very professional and knowledgeable. Thanks for the great service!
Great experience. Would definitely recommend.
If there was a way to rate higher than 5 stars I would do it. The installation team was polite and professional. They protected our new wood floors and took off their shoes when they were in the house. When they finished the install they vacuumed there way out the door. The new system was fully functioning by the end of the day as promised. Could not be happier.
Michael was amazing - professional, friendly, and dedicated to getting the work done to our satisfaction.
Ive asked them to intall an Air Purifier.Mr. Lacounte came to check the system and make sure the whole HVAC system was propery funcioning. He found that the static pressure was too high and showed how the home builders did a sloppy job in some parts. He was not pushy at all, it was me that was suspicious about a few things like the return air vent was too loud in my bedroom. He not just confirmed the pressure problem but also showed me all measurements he did, downloaded the HVAC manual in his tablet and showed me the values that were supposed to be in place but were not, and pointed other things that would help, like adding a third return air vent to the house (since its a big house). The HVAC blower was adjusted to work on max speed and with the suggested changes, it would be able to work on a lower speed which would also save energy.The initial quote came quickly. I asked for adjustments and those were prompty done. After signing the contract, they called me to scheduled the job to the next day.The crew came on time. The project took londer than expected but no additional charges were made, neither they asked for any money in advance. Their work was not disruptive for my family of 7, they worked as quietly and as clean as possible (using painters clothes and other techniques so my house didnt get dirt as they came in and out or when cutting the ceiling), there was a misunderstandings about the additional return air vent that was promptly addressed when I pointed that out, they have communicated with me on various occasions about the progress so I wasnt left in the dark.The system is now so quiet I didnt even realize it was running until hours later they left the house. Im very well satisfied with that.After the work was done, Mr. Lacounte followed up with questions and concerns that were also addressed very quickly.
Quick, effective and explained things very clearly.
I was very impressed with the service Mike provided. He was very professional and explained everything he was doing. I will be using this company always.
My wife, pup and I have lived in our new build home in the Zilker neighborhood of South Austin for a little over two years now, and our builder connected us with Les, Mike and the iAir team for our unique LG split unit HVAC system.I mean this when I say it, but I have never worked with a more responsive, timely and professional home services company ever as a home owner. They come out at least twice per year to inspect and prep our heating and cooling system prior to the brunt of each Texas season, and have been there for us during any quick emergency or repair.During this most recent 2021 Texas winter storm, the iAir team was out to our home within 24-hours to diagnose and repair our system to maximize the heat output during a very stressful time of rolling power and water outages.I cannot recommend this HVAC company more, as I would trust them with just about anything. Thank you Les, Mike and this team for taking care of us Austinites. 🙏🏻
I have been using iAir Services for close to 10 years. They are professional, reliable, thorough. I have always had the best staff come to my house and tell me every last detail. I always appreciate their excellent customer service. I highly recommend this company!
This is a great company to work with for new a/c: knowledgeable, professional, personable, and honest. Guys arrived early, bosses came by throughout the day to check in, and worked diligently through a very humid, 90 degree day. I was provided so much useable information to help make the right choice for our home and lifestyle. I was given honest feedback and a reasonable price for solid work and reliable products. Highly recommend!
Very professional...explained problem in detail as well repairs that were performed...on time to appointments !
Update: My units continued to have issues after my technician came out. Three visits later, he had me considering replacing the entire unit. I called on a second opinion, and the only thing wrong was that my drain line was clogged. This was an inexpensive fix that took only about 30 minutes to diagnose. iAir has serviced my unit only a few weeks ago, and I assumed blowing the drain line should have been a part of that. I’m not sure why this wasn’t a part of my annual service, or why this issue wasn’t at least diagnosed on three separate visits. It’s disappointing. I am giving 2 stars because the company was very responsive, but overall I am dissatisfied.Daniel, my technician, did an excellent job. The issue with my unit was diagnosed quickly, the problem was taken care of, and the charge was very reasonable. I have been using iAir Services for years, and they are the best. Daniel was particularly pleasant to work with and took the time to answer the few questions that I had in a thoughtful and easy-to-understand manner.
Working with iAir Services was a straightforward, easy process. The quote was broken down by item with no jargon or sneaky fees. Lacounte (estimator) was quick to remove services we declined and send updated paperwork, and Charlotte (office personnel) was pleasant to speak with and extremely responsive when scheduling. Technicians Joe and Jordan were great to work with - they checked in and out with me on each visit, cleaned up their mess, and made sure to explain each aspect of the work to me. They were friendly, professional, and knowledgeable. The work seemed reasonably priced to me, and both Lacounte and the technicians went out of their way to give further recommendations on other repairs, but were not pushy at all. I highly recommend this company!Oh, and a quick edit to add that they wore masks the entire time, not letting it slip below their nose or removing it to talk to me. They were also careful to keep 6 of distance.
I have used iAir several times to service or replace my A/C and furnaces. They are responsive (even on Friday evening of a holiday weekend!), have short turnaround times and seem to be competitive on their pricing. I highly recommend.
I feel truly fortunate to have had Edgar service our a/c. Not only did he determine the immediate problem and fix it, he also preformed root cause analysis and is making sure that issue is addressed as well.
Daniel did a great job fixing our system and would highly recommend him for HVAC work. He had high integrity in how he charged us and was very thorough in his workmanship.
We had a great experience with iAir Services. The salesman, Lacounte, was helpful, patient and responsive to all our questions. The installation crew was professional, clean and efficient. There was an onsite supervisor with the crew the entire time. The owner of the company, Les, along with Lacounte, stopped by on installation day. We would definitely recommend iAir Services.
Great job!
We have a newer home in S Austin with two HVAC units covering the main home and the second smaller unit covering the master area. Both are Trane high efficient units. In addition we have an Aprilaire dehumidifier for use as the house has full foam insulation in the attic. It came as a requirement from the builder and sold as a package. The problem in general was that the dehumidifier was on a timer regardless of the necessity of the air conditioning systems. A couple of maintenance calls convinced me something didnt make sense. I contacted Aprilaire for their best dealer in town and they recommended Les, Intelligent Air Services, company. I am surely glad I did. He is very familiar with integrating both units to work together with the Aprilaire dehumidifier so they all collaborate in sync.We recommended and installed an intelligent Aprilaire controller in the attic with a fancy controller inside the house and now I see what its going on at a touch of a button. Les sent me his best installer Johnny and he went well beyond the job to finish the installation and do a complete update of everything related. Suddenly all makes sense and the individual units talk to each other.I cant stress enough how good the experience was. I am finally happy with someone who really understands HVACs, and is on our side. To summarize: Outstanding work. Very knowledgeable owner. Pleasure to work with. Highly recommended
IAir Services replaced our entire HVAC unit that was WAY beyond its intended life span. All of the technicians were very friendly and professional and took time to answer every question I had. Once the new unit was in, they took the time to describe all the new features and specifications. After they were complete they left absolutely ZERO remnants of trash or waste! The new unit looks and works perfect!
Mike was out to fix my HVAC today. He was awesome! Did a nice job and was also professional. Thank you!Daniel was professional and did an excellent job servicing my HVAC unit. He took the time to explain what he was doing and answered all of my questions. I’m sure everyone at iAir is great, but I was highly impressed with the service Daniel provided today. Highly recommend him!
Daniel Toney was awesome. Very detailed, knowledgeable, and professional. I would highly recommend. Thank you !
IAir provides same day service within less than 60 minutes; the tech, Dennis, was professional, knowledgeable, and solved our problem quickly and for a very reasonable price. Would wholeheartedly recommend iAir based on our experience.
So thorough and helpful! They were meticulous and really took the time to understand my specific needs.
These folks are great. After trying to find someone to modify our HVAC system for noise level and to even out the temperature between up and down stairs, we decided on iAir. We couldnt be happier. Lacounte and Les came out, explained what was going on and gave us a couple of options. Edgar, the project manager was onsite, helping his crew. I wish Id remembered more names, because everyone was incredibly professional and safe, taking COVID-19 precautions. A special mention to Joe who came out for some follow-up work.This company simply seems to want to do the best job possible.
Daniel provided exceptional service with personalized care for our heating needs! He was quick to respond when we needed help again as the weather got cooler. I would recommend iAir
We interviewed a number of companies before selecting Intelligent Air [IA] and we couldn’t be more pleased with their work. Our project was not simple. They installed a whole house AC/Heating unit including ducting rerouting and replacement. In addition, a whole house dehumidification system was incorporated. LaCounte and the whole IA team dealt with our complex situation with high level professionalism giving commendable attention to every detail.LaCounte convinced us of the company’s outstanding problem solving capacity and the IA commitment to customer satisfaction. The owner, Les, and his crews have been absolutely exemplary in making sure the job was done with precision. They were unfailingly responsive, consistent and thorough.After installation they are following through with long-term monitoring with measurements in various parts of our home to make sure we have achieved balanced temperatures and balanced humidity.We have replaced many AC systems over the years but this company towers above the rest. We now live in an energy efficient dehumidified home with HEPA quality clean air. Our home has become our haven where my husband’s allergies can take time off!
Daniel was a great technician. He answered all of my questions. Will definitely call IAir again.
I dont post many reviews, and certainly never thought Id post one on an air conditioning company. But whatever. These guys are really good. As the winter storm was approaching Austin today, our upstairs AC/heating zone quit. I mean nothing. Thermostat dead, and no way to get it going. Normally I wouldnt sweat it, I mean its upstairs. But it turns out our kids/grandkids are staying with us right now, so I called iAir. Literally within 1 hour a tech showed up, went right to the problem, and figured it out. Super nice guy, very carefully explained everything, and was out of here in less than an hour. The heat unit was pushing too many amps and tripping the breaker. He simply adjusted it and all good. Afterward the owner of iAir called me to make sure all was ok. Class act. Highly recommended.
After 3 different HVAC people and many hot days & nights, Intelligent Air guys came out..diagnosed and didnt leave till they completed the job. Both gentleman that came out were very professional & respectful. I was impressed with their professionalism. Impressed & pleased with the work. Thank you Intelligent Air.
We called iAir Services after a disastrous installation by another company. Everyone we dealt with was very courteous and professional and there were very concerned about our safety after seeing the initial installation. They brought the two AC/Furnace systems up to code and took the time to do the job completely and correctly and made some changes to the filter system that will make our lives much easier.They were very careful to not track anything in, and even swept out the leaves that had blown into the garage and ran the vacuum cleaner to pick up some insulation that had fallen out of the attic door. They replaced the roof vent and even trimmed the trees that were brushing up against the roof. They went above and beyond what was required.We were very impressed and have already recommended them to others in the area. They will be performing all our routine maintenance in the future.
Everything was done to perfection. During this time, they were available and saved us when no one else could. Very professional. Daniel is a life saver
I am a longtime Intelligent Air Client both business and personal and really approve of their service and sales. I had a visit from on of the Techs, Eugene, at my house to day for summer service call. Process was quick and thorough excellent service as always.
It was great working with Intelligent Air Services. Eugene and his manager John I spoke to answer all my questions and went above and beyond on doing a comprehensive testing of my AC system once the repair was complete. The cool air is now blowing and reminds me of the time the system was new. Highly recommended!
Eugene helped us clearly, to see the situation we had. He felt as though, since our AC unit was 11 years old that, that a new one was probably the best move. He came out the following Monday and worked diligently to install our new one. He worked efficiently and effectively. He was friendly and courteous.
I have never had a show-up issue w/Intelligent Air, and have usually felt like I got more work and analysis than I was billed for. That having been said, IA is definitely not a discount or volume provider--but then, you generally get what you pay for. And amid the swamp/desert cycles that now prevail in Central Texas, a good deal means a repair/service that sticks and is performed on time. This has surely been the case with Intelligent Air at each location theyve provided help to us.We were super happy with Eugene. He was careful to offer various options in the light of our household situation and future plans. There was never a whiff of any upsell. And, bottom line: our space is cooler.We plan to replace our system later this summer using this company and feel confident that well get an on-time/done-right job. And thats a bargain by any metric!
The guys at Intelligent Air Services were Amazing! The entire process, from my initial phone call with them throughout the completion of my project went off without a hitch (which is not my normal experience with A/C companies). Their customer service was truly extraordinary. I would definitely recommend them to all my friends and family.
For the past three years we have been undergoing a custom home renovation (has probably taken this long due to the Magnolia/Fixer Upper boom) on our Mid-Century Modern/Contemporary home in Waco, TX. Our project was divided into two phases. Phase A had (poor) installation of an LG Mini-Split. Phase B had wrong size Carrier units for the space. We had given the installers ample opportunities to diagnose and correct various issues that we have now on both sides. Finally I refused to allow them over any more so we hired a second company thinking they had some solutions to the issues with our new HVAC systems. I soon learned that although they tried, they too fell short of the level of knowledge needed to help correct our issues.I knew of a young man who works at Intelligent Air Services in Austin, TX and knew him to have integrity and a great work ethic so I decided to contact them and just see, if by chance, they would consider coming to Waco to, once and for all, diagnose our issues and offer some solutions we could rely on. They were up for the challenge and the distance.What I did not tell them was that I had previously had a Carrier Representative from Dallas come down to assess the Carrier units. I wanted them to give me their own report so I could determine if they were competent enough to do the job at hand. They diagnosed our issues when no one else in HVAC was able to - no matter their promised level of expertise.My experience has been that the LG Mini-Splits are not as user friendly as Carrier Mini-Splits (I think those are the ones that iAir installs...) but iAir was able to identify several issues with the LGs that need correcting, as well.They were prompt (a biggie for me), well groomed and considerate of our property. They were efficient while here and after leaving, comprised a report within several days to submit to us so we would have all of their findings and solutions in writing.I think their prices were very reasonable, especially coming so far out of Austin, and dont feel like they overcharged us just because of where we live.When we are ready to correct our issues we will definitely get on iAirs schedule for them to come back up and take the job! I have had interactions and experience with many subcontractors on this job and I wouldnt think twice about purchasing new equipment if that is what iAir recommended. I believe they are really good at what they do and would only recommend what is really needed. Thank you.
Jason and his crew were punctual, polite, respectful of our house, and very professional. The work done was of the highest quality. We would definitely use them again. It was very refreshing to discover a company with such high standards.
We called IAir Services around 8:00 a.m. this morning. They had a Technician at our home before 11:00 a.m. Daniel Toney was polite and very knowledgeable. He thinks that he has solved our problem. He said to call immediately if the problem happens again.
MY AC broke down on the Sunday of Labor Day weekend, late in the afternoon. I called and there was someone on call who came right over. He determined that the condenser was gone. We discussed options and I decided to replace it The next morning, he showed up with the new unit and installed it. I am so grateful to have had such excellent service.
I am happy to highly recommend Intelligent Air Services and commend Jose for his expertise and courteousness. Even when a poor decision on my part resulted in Jose having to make an additional trip to our home, there were no service fees and he was gracious throughout. Good work!
Daniel did a thorough job to be sure all equipment was working well. He took time to explain what he was finding, changed the filters and made sure he cleaned up when he blew the drains.
This was the best experience we had with an air conditioning servicing company hands down. We had an urgent need for AC repairs as we have elderly parents at home (as the temperatures are in triple digits). After being turned down by 10 plus companies, Eugene showed up within 30 minutes, understanding our urgency and rescheduling his other calls. He was very prompt, efficient and respectful and fixed our AC in no time. We were so happy with their service that we agreed to enter into a contract with them for regular servicing. Thank you!
Cant say enough about this company. Service was great! They were punctual, professional, and quick. They pointed some things out that the previous companies did not see and fixed it for no charge which was way over and beyond what Im used to. I had my entire AC system replaced including duct work and furnace. They put the appropriate grills in and cleaned up after themselves. Definitely will use them again.
Intelligent Air did a fantastic job doing two separate projects for my home. They installed all new rigid ductwork in the 1st floor, and swapped out an old Furnace and A/C on the 2nd floor. Highly recommended!
These guys are great: responsive, professional, and skilled. Thanks to a less-than-scrupulous house flipper, my attic HVAC looked like a Rube Goldberg contraption, or a Dr. Seuss illustration. Besides being inefficient, this was going to shorten the life of both units. Edgar caught it, LaCounte diagnosed it and designed a solution, and Edgar has implemented that solution. Theyve followed through to make sure everything is just right. I trust them a lot.
Daniel and Eugene were professional, courteous, and knowledgeable in repairing our AC unit. They have earned our confidence and we will use them on all our HVAC needs.
Dependable
As good as it gets! That says it all about Les Wallace and the others at Intelligent Air Services. They recently replaced the entire HVAC system and much of the ducting in our 50-year-old home. This was above-and-beyond the installation requirements for a newer home, and they knew exactly how and what to do. They came back on several occasions for fine-tuning and adjusting, and I always felt they had our best interests at heart. Their pricing is fair, they offer financing opportunities, they are friendly and honest, they come when they say they will, and they have given us a quiet, cool home. We are breathing clean air. Cant recommend them highly enough.
I had a loud buzzing sound coming from my AC. It started at or about 3:30 PM. I called IAIR, my service provider for AC, they were out and had fixed the problem by 5:00 PM. WOW!!!!!
A/C repair or renewal that is done VERY professionally. This company repaired my outdated Old system in my 1949 house, but it still needed replacing eventually, they Out Bid and installed efficiently quiker and better than anyone, and now 3 years later they still return and do the best Service, Eugene is a true professional and proud of his work, i highly recommend this company.
Eugene did an excellent job with the semi-annual service check and pointing out some service needs.
I needed to replace my HVAC system at my business. I contacted several companies including Intelligent Air because of their ratings. Clay was very helpful in getting me the price and answering my many questions and coordinating the install to accommodate my stores schedule. Daniel was in charge of the install and he and Angel and Carlos did a great job. Daniel and Angel were constantly talking about what options would work best as they went through the process of tearing out a 20 plus year old system and fitting in the new system. It was clear that they new what they were doing and were working together to get the best result. They helped me set up the new wifi thermostat and answered all my questions before they left. John stopped by a few days later to meet the city inspector and make sure the inspection went well and to make sure that I was completely happy. They filed the paperwork for a rebate from the city and because it was the first time filing a commercial rebate, there was a little confusion but we worked together with the city and got it right. I would highly recommend Intelligent Air for any HVAC needs.
Our technician Daniel was awesome. Great customer service - friendly and professional all the way.
It was a dark and stormy night (true story)and I had no cold air, then Eugene came and fixed it and now I have cold air. :) Good professional service.
Great service by Daniel.
Eugene was immature, rude and had zero customer service. He did his job with a miserable attitude and was rude with his responses to questions. The invoice was difficult to read with no complete sentences or even periods to know where the sentences stopped and began.
Helpful, dependable, and the work is fantastic.
Howdy friends and neighbors....all right, heres the scoop. These guys (Intelligent Air) are effing awesome. I had an extremely challenging situation where no kidding...it was raining in the house, not from a leak but from what turned out to be a humidity issue. There was water in light fixtures, running down the walls, puddles in the ceiling, it was not pretty. So the fellas came over, diagnosed the issue and went to work. Now we are bouncing between 53% and 49% humidity and sleeping like children in the cool breeze of a properly balanced system.To facilitate this little magic feat, they leaned into the problem with a vengeance and with the pride and work ethic of a good solid Texan. They eradicated, transformed, and wrangled my angry Claytons Pet(PBR Bull) sized problem to its knees.....and then road off into the sunset with metaphorical six guns smoking but only a call away. Make sure to sign up for that service planMy opinion is youd be doing yourself a favor hiring these guys because they are more than a match for your cooling and heating challenges : )
Sqm