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Citywide Services HVAC, Plumbing & Electrical
694 Old Manchaca Rd, Austin, TX 78748, United States
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Citywide Services HVAC, Plumbing & Electrical

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Er
Review №1

Highly recommend Citywide. On a holiday weekend Mike & Jake showed up on time to install a new water heater at our house. Exceptionally efficient, professional and friendly, they made the process easy and were happily back to hot showers. We wont hesitate to call on Citywide in the future. Thank you for being so good at what you do!

Ma
Review №2

We had Alex and Mike install a new hot water heater last week. We’ve used them before for A/C duct work and service but it hit me this time on how punctual, thorough and upfront they are. They’re friendly folks as well. Highly recommend.

Er
Review №3

Alex was great, he was super responsive, professional and took a lot of pride in his work. At the end of the job I did ask him about my first floor and second floor temperature differences, he offered to look in the attic and found an air leak and fixed it. I will absolutely use them in the future and would highly recommend them to anyone. Hard to find up front and honest companies these days. Thanks a lot Alex and Citywide Services team.

Mi
Review №4

An honest and professional experience!!Mike and Jacob quickly responded to a bad AC unit in the middle of summer heat. They where honest and up front with the service and pricing also worked quickly to get my home cooling again.CityWide has earned my trust and recommendations to my neighbors and family for affordable services.

jo
Review №5

Mike and his crew were attentive and communicated well. When buying an AC it’s clearly a big decision with little clear information to draw from. Heard about Citywide from a friend and after my experience I understand why my friend suggested their service. For me, it was an informative experience and would definitely recommend them to my friends and family.The AC industry is riddled with jargon that can be complicated and leaves you confused. Jacob was able to explain our new system and break down the need to knows.If you’re looking for a company with decades of experience, care about your air conditioning needs and technicians you can trust.. Look no further.These guys are the real deal.

An
Review №6

Ive had the opportunity of working with CityWide on three occasions over this past summer and they have failed to disappoint me. Not only have they had better response times, but they get the job done and are affordable. Theyve worked on my buildings HVAC units and just now helped me with a plumbing job. I truly recommend them for anyone and everyone!

Sh
Review №7

Absolutely recommend them. Very honest and punctual. They wont make you pay for unwanted replacements.

am
Review №8

I recommend City Wide! My older unit went out and I called all the big names in town, got 5 different opinions on repair. When I finally got to City Wide, who came recommended by a friend, I felt that he knew what he was doing, and I felt comfortable with the recommended repair approach. Mike, the owner, and his crew were good people. My AC works great now. Thank you City Wide!!!

AJ
Review №9

My HVAC went out, and in this heat if I couldn’t get it fixed tonight I wouldn’t have been able to sleep here. I am so glad I called City Wide. They were here within 5 minutes, no joke and fixed the problem within 10. Mike, who showed up was great. I’m really thankful and I will continue to use them in the future. Also very affordable, would highly recommend them to anyone!

Pa
Review №10

I have been using Citywide for a number of years, and they always do an excellent job. I recently needed to replace an old unit in a new house I bought. I called Citywide in the morning, Jake came out later that day, and the next day it was installed. The price was great and Jake made the entire process very easy. I couldnt recommend them more and will always use them for any HVAC needs.

Au
Review №11

Citywide was able to provide same-day service (a longshot in Texas summers), communicated clearly the expected time window and showed up when they said they would. Jake and his partner immediately identified the issue and moved to resolve it with no double talk or upselling. Completed the job and a visual inspection quickly, talked me through my issue, gave some great maintenance advice -- all at a reasonable price. Citywide is my new go-to for not only HVAC, but any home service issue I encounter. Highly recommended.

Ja
Review №12

I had a power issue that I though was generated by a faulty breaker. I replaced the breaker myself and was still having an issue. I called to schedule an appointment and was given a reasonable date later in the week as it was a holiday weekend. Mike called me and came out on a holiday Monday to help. I was not home so my wife Facetimed me in order to consult with Mike. He checked my work in the breaker box and confirmed I wired the breaker correctly and that power was accurately getting to the breaker. He then proceeded to check an additional GFI on an outlet in the garage. with a simple click, everything was back on. I was embarrassed not to know the fix was so simple and skip this step in my troubleshooting. Mike did not rub my oversight in and after solving the problem did not even charge us!! We have used these guys since we moved into this house 5 years ago and we will continue to be loyal to them. Mike, thanks again for your service.

Sc
Review №13

Wonderful company! Jake was able to quickly make it out to our home after our AC went out on a 100+ degree day. He was friendly, knowledgeable, and honest. I have worked with other companies that were not up-front with their pricing, but Jake charged me exactly what he told me during the rough estimate. He switched out only the parts necessary and didnt try to up-sell me on a whole new system. He also educated me on our unit while here so I can better understand things should there ever be another problem. Ill certainly do business with Jake and crew in the future and will highly recommend them to our neighbors as well.

De
Review №14

Such a fast response! Will definitely be using them yearly.

Ry
Review №15

Jake at Citywide was in the area working on another house when I asked him to look at my A/C and water. They were much more reasonably priced than some of the others I talked with and were incredibly fast and friendly. Had everything switched out the next day. I had some follow up questions and have always gotten replies within hours and fixes as fast as it would be possible to get them. Definitely recommend Jake and Citywide for A/C or water heater needs!

Ed
Review №16

Mike and team are courteous, professional, and let me peek over their shoulders as they fixed several issues, both plumbing and HVAC. My favorite thing about this group...they showed up when they said they would and completed the jobs quickly! Might not seem like a big deal but when time off work is involved, its nice to know that they were considerate of my time. Work on my 2009 house included a complete redo of my main sewer line(from my house to the street), installment of a brand new AC fan motor, and water pressure valve replacement. I just moved into a new build so I think it will be a while before I need to call upon CityWide. Until then I will give out recommendations to those that are in need of help.

Co
Review №17

My AC was going on and off for several days so I called City Wide. Mike took time out of his day on Sunday, Fathers day to check out my unit. The motor had gone out and needed to be brought in from another location. He was back on Monday early in the afternoon to finish the job.It only took half an hour to finish the install and now my house is perfectly cool once again. City Wide does fantastic work. They are very responsive and go out of their way to help their customers out. Several of my family members throughout Austin use their services. On top of that they have extremely good pricing and are honest people.

Sa
Review №18

Dont call anyone else! Seriously, City Wide is the BEST in town. They are fast, friendly, honest and affordable. Mike is just fantastic. He always remembers us and is so friendly and quick! They rock!!! DO IT!!

Da
Review №19

A/C went out while we were on vacation, came home to it not working. We called first thing in the morning, and Jake was able to fix it before noon. Also gave me some good information on what to expect once my system needs a total replacement. Great service- fast, friendly, and clearly knowledgeable.

Al
Review №20

Mike came out and fixed my problem less than four hours from contacting him. He would have been there MUCH faster but i fell asleep and missed his first text. Super nice and informative. Only interested in fixing my problem and didnt try to sell me on other services. Life saver on the hottest weekend of the year!

Ex
Review №21

Very professional came late after hours I would highly recommend this company to any family or friends who need these type of services. Our AC went out at 7:30 PM they were able to make it out to our home, within a few hours and had figured out our issue. We were up and running with the new part by 10 o’clock the next morning, had he had the part on the truck he would had fixed it right then in my book this is an A+ company the kind that are hard to find so if you need any AC or plumbing or electrical I would not hesitate to call citywide first.. thanks Mike for all your help and being such a great company it was a pleasure doing business with y’all.

Ei
Review №22

I needed some plumbing work for my water pressure reducing valve. Efrain came out to my home and was super efficient. My water flow was back to normal. Efrain was super friendly and explained everything. I would definitely recommend City Wide Services to my friends.

Ma
Review №23

A/C Stopped working overnight so I called Citywide at 8:30 am. They had Jake at my house by 9:00 and problem diagnosed/repaired by 9:45. Jake did a great job - a quick capacitor change and we were up and running. He then did a full inspection and made some further recommendations. I enjoyed having Jake - he was friendly, very informative, and didnt talk down to me. He had the attitude of a teacher, and its clear he wants his customers to be knowledgable in what is going on with their system. Great service and great pricing and great speed.

Je
Review №24

I have been using City Wide Services (mainly Jake Lippe) for My home and my apartment complexes for several years now. He always tries to be out the day I call even if he cant get there till 6 or 7 at night! excellent service I highly recommend this company and if you can get Jake even better. they are very reliable and will not over charge you which is always a plus in my book when dealing with over 70 units!! Thank you Jake and City Wide Services.

Am
Review №25

Mike and his crew are amazing!Easy to work with, fast to fix the problem, and they really take care of us every time we need something!!Thanks for years of excellent service and knowing that you’ll be there the next time too!

Al
Review №26

I called because my AC unit outside was making a strange noise the night prior. Mike came by within an hour of my initial call. He was extremely nice and helpful, explaining what he was checking and why. Of course, when he was checking it seemed to work fine, as is the way of the universe. When the unit inevitably misbehaves causes me stress yet again, I will 100% always call CityWide again.

se
Review №27

Air Conditioner went out yesterday afternoon when we were having a record breaking 108 degree day. A good friend recommended Citywide and I couldn’t be happier, well I could be happier if my AC hadn’t bit the dust but life happens! Even though it was late, Mike the owner came out and diagnosed the problem. Honest, friendly and fair priced, I will be calling them anytime I have a problem!

Ja
Review №28

I got home from work and found our air conditioner had stopped working sometime that day. I called multiple A/C companies in the area and everyone was telling me that the soonest they could come see me was the next afternoon. Jake was scheduled to come see us within 2 hours of calling Citywide.Jake was able to diagnose the problem and fix the issue with our exterior unit within 30 minutes. He was very professional and courteous. When the house was not cooling as quickly as we had thought it would, Jake came over again to inspect the interior unit and gave us a great explanation of exactly how our unit was installed and why it is taking so long to cool the entire house down.Thank you to Jake and to Citywide for making our house cool again.

Tr
Review №29

This is the third time I have had Mike from City Wide AC and Heating come to fix my AC unit. Mike and the other repair persons are extremely knowledgeable and personable. I would highly recommend this company to my friends, neighbors, and family. I give them an A plus!

Jo
Review №30

Citywide A/C & Heating Services for the win!!! New system installed and running! House at 96 but not for much longer. Home Warranty of America wanted to send another company stooge to tell me my A/C was fine even though it was painfully obvious it was not and needed to be replaced, but I couldnt afford to waste any more time. Canceled their guy and had the REAL experts come out and get the job done. THANK YOU CITYWIDE!!! Youre a life saver! Two thumbs and seven paws up! ❤😸😸😸😸😸🐶🐶👩

no
Review №31

Thank you, Mike/CityWide for coming to my rescue this miserably hot afternoon, when my A/C decided to act up! Talk about rapid response and quality service! Cant beat that winning combination.

Jo
Review №32

I was expecting a tech to come out and troubleshoot my issue, instead I got a salesman trying to sell me a new over priced water heater. Nice sales people with good customer service skills for sure, (out 60 bucks just to talk). If your looking for a drain in your economy then this is the place for you. As for me I will be taking my business else where.

Pa
Review №33

Awesome service! Called and service technician, Jake, came over within an hour and fixed my AC! Courteous, professional, and reliable! Thanks, Citywide and Jake!

be
Review №34

Requested service and they were going to charge a $59 fee just to come give me a quote for simply replacing a shower head/arm in a 4 yr old home. I wouldnt have minded if they could have at least given a range over the phone but she said she couldnt. AND, they also do not substract the $59 from their total bill if you use them. So, if they had come to the house and quoted me a fee 3X the going rate for the area and I said no they still would have charged me $59 for the pleasure. NO THANK YOU. Bad business and I am tired of bad business practices.

Ro
Review №35

City Wide rocks! Having AC problems in the Texas summer is no fun...especially when youre 8+ months preggo. City Wide was able to come out the same day I called and fix our problem pretty quickly.Mike was friendly and thorough. He explained the issue, as well as what to look out for in the future. He didnt push unnecessary services/products on us like other AC companies weve used. The cost was extremely reasonable. Thank you City Wide!

St
Review №36

Called City Wide Services and over the phone had a thorough discussion of my issue. Was reassured I did not need their services at that time; no hard sale to make an unnecessary service call.Then several months later, a new issue developed; they were prompt, thorough, comprehensive, and competitively priced.I was given a quote and told the equipment replacement would be the equal quality/efficiency etc, and it turns out the equipment I needed was about a lot more money to them and was a tougher job than anticipated. City Wide kept their promise and STUCK TO THE QUOTE. They provided great service and are true to their word.I have no hesitations calling on them again for big or small projects.It is nice to know there are still honest, hardworking, thoughtful A/C-Heater service providers in Austin

Ro
Review №37

Prompt service

Jo
Review №38

I had a rental property and my house had issues, Cody with CityWide came out on the 4th of July. He was very nice and explained the issues very well. I would highly recommend this company. The price was right for the services. Thanks City WIde

Al
Review №39

Mike was professional, courteous, and very quick at diagnosing and repairing out AC problem. He will be our go to guy for HVAC needs from now on.

an
Review №40

Second time I called Citywide, fixed my water, quick and professional.

Co
Review №41

Fantastic service Mike is the man!

Lo
Review №42

Had small plumbing problem. They took care of it in a quick, professional manner at a reasonable price

Qb
Review №43

Great customer service, fair prices, and the job gets done in a timely manner! :)

Jo
Review №44

Great Service. Thanks for fixing my AC on a Friday evening!

Ra
Review №45

I had nothing but great experiences with a main water leak.

Information
4 Photos
45 Comments
4.8 Rating
  • Address:694 Old Manchaca Rd, Austin, TX 78748, United States
  • Site:http://citywide.services/
  • Phone:+1 512-623-1759
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Electrician
  • HVAC contractor
  • Plumber
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:8am–8pm
  • Sunday:8am–8pm
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