Easy to talk with good customers service friendly & helpful staff. Mario is Interested in getting you the policy that will meet you and your family needs. Knowledgeable in the different type of home & auto insurance.

Ive been a customer for several years. Worst customer service ever. Astrid should probably move on to another career that doesnt involve customer interaction. Everything was fine until a little over a year ago. They dont know how to make changes to your policy without screwing you over. Mistakes that cost several hundred dollars. Im not talking one mistake. I mean at least three or four over the last year. Instead of owning it, they act like having your business isnt necessary. So, now they dont. Its crazy how they treat their customers that havent even had one claim in the entire time theyve worked with them. I would probably go with a different Allstate office if I were you, like I did. I have a recommendation if you need one.

Mediocre customer service but please be aware of the third party usage of your data if you are enrolled in DriveWise. As stated in their terms and conditions: Program data will be disclosed to third parties as required by law or regulation. Data from the Device may be deemed discoverable by third parties and used in an accident investigation and/or litigation. Allstate and or the Program participant may be legally required to provide the data to others and /or their legal counsel, and you should not expect to retain data privacy or confidentiality.This is the exact opposite of what the reps will tell you, so please be aware of your RIGHTS. THEY WILL use your data for litigation if it comes down to it. Do not allow corporations to use you as cannon fodder. Otherwise, great branch.

Thank you so much for all your help. I appreciate all that you do.

Mario was great everybody working there was friendly definitely a good place to come for insurance, he helped me get a better price than I thought I was going to get, I recommend Mario Allstate Insurance went above and beyond my expectations

The team has been very good at handling any and all questions I may have. Thank you for the great service.

I love how much Ive saved with Allstate!This staff at this location is amazing.Mario Morales is a great agent!

First off Mario helped me setup my policy here and overcharged me because my information wasnt entered in right and I didnt even get my money back from overpaying. After that I never heard from him again I only have had the displeasure of dealing with his staff Alexsander told me I would have no deductible on a claim that it was comprehensive but filed it under collision anyway after lying to me so they wouldnt have to pay for the damage someone else did to my car. I hate this Agents practices and I recommend anyone and everyone GO SOMEWHERE ELSE AND SAVE MONEY AND HEADACHE!!

He is an arrogant... He once told me that Allstate has million of good customers, I can leave whenever I want... Unbelievable!

Theyre on it and always very helpful

Horrible customer service. Mario was very rude once we asked for a break down of our charges. Which we still havent received. Hasnt shown proof that our policy mysteriously changed where which he said we signed off on. Bad business and customer service.

Knowledgeable and very friendly

They answer my messages in a very short time and they allude very well despite being by telephone