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Matt Kammer - State Farm Insurance Agent
4260 Westbrook Dr STE 104, Aurora, IL 60504, United States
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Matt Kammer - State Farm Insurance Agent

Comments
Ke
Review №1

I had an amazing experience working with Julie! Not only did I save money on both my auto and home insurance, but I also got everything completed very quickly. She went above and beyond by explaining best practices to save money and protect myself. Not to mention a month later I popped my tire, no spare, and was able to get a free tow within 20 minutes! Highly recommend to anyone looking.

Ch
Review №2

I worked with Julie and she was amazing! Extremely prompt responses, friendly service, and she was able to save me money compared to my old insurance provider.

Sc
Review №3

I worked with Ashley on my home and auto combo policy. By far the best service I have ever had from an insurance company and very knowledgeable. State Farm beat all of the competition and provided many discounts for myself and my fiancé. A true 5 star experience. THANK YOU!

Mi
Review №4

My family has been happily insured by Matt for years, so when it was time for me to get my own policies I knew exactly who to turn to! Matt and staff were able to insure my vehicles at a great price, and when I was in the process of buying a house they made sure I was covered right from the start! The office is attentive, friendly, and always help me with whatever I might need! In particular, Jordan is absolutely wonderful and has provided my family with the best customer service we could’ve asked for! She’s awesome! So happy with this company—I’d recommend Matt to anyone!!

An
Review №5

Truly satisfied with my experience here! Ive had Jordan with me and felt at ease with her. She was so patient with me when I had no clue about anything. She explained clearly and took her time to get me to understand what I needed! Theyre a professional and dedicated team under Matt. I know I can rely on them any time I have a problem with my car!

Er
Review №6

We have worked with Matt Kammer State Farm for about 7 years. Started with vehicles and renters insurance and then moved to so much more. We now have our home insurance, both cars, our business and even one of the cars we refinanced with them. Ryan has been our rep from the beginning and has always been attentive to our needs. We do many events that require COI forms and we get them back very quickly as requested. We have referred friends their and will continue to do so as the relationship continues.

Ja
Review №7

Matt and his team have been nothing but courteous and attentive since I’ve switched over to them and they even CALLED ME to lower my rates after I had switched. They let me know that I had some coverages (put on by previous agent) that weren’t necessary and were going to make the adjustments and get my rates lowered. I’ve reached out several times to inquire about an upcoming home purchase to check rates and always received a quote back in a timely fashion. I’ll be referring any of my friends looking for a good agent to Matt and his team.

Li
Review №8

Absolutely love this office! My old office back in Michigan was awful. Never had any problems with Matt & Team! Valerie is efficient and always quick to handle my problems! Jordan is such a sweetheart and recently just solved a huge problem for me! She was attentive to my needs and really made me feel like my business was in safe hands!

Ma
Review №9

I have had my insurance at Matt Kammer State Farm for the past 3 years. I would not have it any other place. I would rather pay more money than to leave State Farm. The professionalism by all employees including the agent Matt is superb. You can walk in and are greeted immediately with smile. Anyone who says anything different does not know how it is service industry as it is not easy. You cant make everyone happy.

Ju
Review №10

I surprisingly had a good experience with State Farm! Jordan assisted me with my car issues and I couldnt be more pleased with how well she handled my situation. I got into my first accident recently and was at a loss of what to do. Thankfully Jordan stepped up to the plate and gave me all the assistance I needed and more. I recommended this office to my family and friends already, but I think that everyone should go here as well! Especially to Jordan, shes one of the best!

d
Review №11

I have to agree this is THE WORST Customer Service Ive ever had with State Farm. Was supposed to get call backs from Ryan twice, (never did) and was supposed to get email once, (never did until I called). then was incomplete. Lazy, unprofessional. Will be moving our Insurance anywhere besides here. This State Farm was great When John had it. But this place is substandard. About a year ago, one of the condo owners in our building needed something from them for the refinance. He had to call back numerous times. Maybe they will get someone in here that is worth a damn.

ka
Review №12

Valerie was supper informative and helpful! She was very nice and definitely made me feel like my business was appreciated!

Mi
Review №13

Matt and his team are very professional and knowledgeable. They answered all my questions and were very attentive. Thanks for the great service!

An
Review №14

Jordan sign me up for car policy and did a great job . she was very sweet and professional and got me great rate for my car, very happy about price and quick replies to any questions /emails

ro
Review №15

They have placed my company on several policies ahen it should have been one. They missed one of my company car to be insured and now im liable for their mistakes and they didnt do anything to fix it. Now i lost money and running trying to fix their un organized staff.

ma
Review №16

Matt and his team did a great job and are very professional! This is a great office that Is easy to work with

NI
Review №17

Weve had our policy with Matt Kammers State Farm for over 5 years. Weve had a couple of hiccups in communication (mostly our fault due to our busy lives) but Matt and his agents have always resolved them. Most recently, we worked with Valerie who sorted out a problem in no time! thanks for being there for us when we needed it!

Ah
Review №18

Worst service ever, unorganized and unreliable, service staff and ownership costed me and my business over 10k in damages because of clerical errors. Took no ownership of mistakes that could’ve been avoided stay away.

Sn
Review №19

Matt, Jon, Jordan, and Valerie are awesome!! Love this office and their amazing service!!

R
Review №20

I would like to thank the Matt Kammer State Farm Team. They are exceptional in their service and attention to detail. I would recommend them to any of my friends and family!

Ka
Review №21

Great team & service!

Jo
Review №22

VERY SHADY AGENT! GIVES STATE FARM A BAD NAME. Account closed out with State Farm-kept billing and wont refund the money even though other agency sent verification to cancel policy months ago. Way to go taking advantage of an 86 year old customer on a fixed income!!!! Will file complaint with the department of insurance.

Br
Review №23

Matt and his staff are very knowledgeable and great to work with.

Information
1 Photos
23 Comments
4.2 Rating
  • Address:4260 Westbrook Dr STE 104, Aurora, IL 60504, United States
  • Site:https://statefarm.com/agent/us/il/aurora/matthew-kammer-5yqrs3xx000?cmpid=m3z8_blm_0001
  • Phone:+1 630-620-1172
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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